Very happy with A !. Good advice on "smart" lock and excellent job on installation. I guess I…read morecan't post without 85 characters. So I am happy happy happy happy

Professional and polite We needed 3-4 copies of ~12 keys,…read moreand no copies of about six mailbox keys. A-1 took our request and ran -- two employees made 47 copies in about 10 minutes. Not once did I detect a hint of exasperation with our kaleidoscopic request. They delivered the copies in an extremely organized fashion, making my task far easier than I was expecting. Highly recommended.

Didn't respond until morning, gave me a half-effort excuse, and then canceled my request without…read moreany other words lol

Came in less than 30 minutes when I locked myself out of the house on a Sunday. He was friendly and…read morekind. I highly recommend this business.

We did not hire a locksmith, however Eldon Mcmichael came to our home with one of his family…read moremembers when I was not home. The family member does not reside at the household. The renters who live here watched him take off the lock, make a mold, and copy a key for our front door. This is both unprofessional and unethical, not to mention against the law. If he can do it here who's to say he wouldn't do it at your home. If I could give him zero Stars I would. A police report will be filed.​

On short notice, they replaced all home entrance locks and opened a locked file cabinet that had…read morebeen jammed by the movers mishandling it. Highly recommended.

Coming to you, 1, going to the business 5. The two gentlemen…read morein the big gray Ford truck . Absolutely horrible . Tried to make a key for my car for four and a half hours absolutely failed. And then when I went to the actual Emerald City Building and got help the next day , after I told the main guy there what happened, to look on his face was like he couldn't believe it. He said he's had to go out multiple times and fix their stuff . Great place in person definitely suggest going there do not have them come to you!! They come without having all the tools for the job

OMG, OMG, OMG!!!!!!!!…read more The latch of my mom's 2007 Murano jammed up HARD, and after trying EVERYTHING at home, I finally gave up and went to these guys for professional help. They GOT IT DONE! And fast! And SUPER inexpensive!!!! Highly recommend, 10/5 stars, A+, two-thumbs up, 200% - whatever your scale, put these guys at the top! (And no, I'm not related to anyone there nor am I writing this while over-caffeinated, I'm just THRILLED that they were so able to quickly fix a problem that has defeated me for more than a week!!!)

I emailed Simon for a quote to replace my car remote since mine died. He got back to me the same…read moreday and asked if I'd like to schedule an appointment. I told him I'd reach back out when I got paid. So I did and the day I did he made me an appointment the same day. Simon was fast, friendly, accurate and kept the same cost I was quoted, which was a fraction of what the dealership charges. A+ Thanks Simon!

I lost my Toyota key fob and my 4runner was nicely locked in Eugene with no spare key available. I…read morecalled the Toyota dealer who quoted me an astounding price to replace the key fob and program it, and I also had to bring the car into their dealership (meaning I would have to pay for a tow) and they said they may need it for 1-3 days. I needed to drive the car asap so I googled Locksmiths in Eugene Oregon. I was so lucky to have found the Company Locksmith Eugene Oregon / Security Solutions Group when I googled it. Greg took the call and although he was busy with other jobs, he was kind enough to set an appt. to come out to where I had my car that same day! Greg showed up on time, super friendly and was able to quickly obtain access into my locked car and program a new key set for me. His estimate was reasonable and was exactly what he charged and I was thrilled. Once I found my original key fob, I contacted Greg back and he was able to program my old fob to match the new programmed key set. This guy is as honest as they get, he is kind, considerate and professional. I feel very lucky to have found this business and would recommend them to all my friends and if ever I need a locksmith in Eugene Oregon, only they will have my business!!

Highest quality professionalism and service. I did my due diligence in shopping around and this is…read moreclearly the best option in our area for locksmith services.

Lost the only key to my Jeep. Michael gave us great, quick service at a competitive price!read more

Quick, great, and honest work! Called at 8:30 and they were…read moreat my house in a half hour. Would highly recommend to anyone that needs locksmith work done.

Needed our door locks changed quickly. He responded to our request and did the work the same day!…read moreMade us exactly the number of keys we requested, on the spot and charged a fair price. All you could ask for...

Needed a simple key made that Home Depot messed up copying 3 times so I went to the local business…read moreand they did it in one shot! The guy was super friendly and it was very inexpensive! Made my small task quick and painless. They have lots of keys and safes in stock for purchase.

A great place with great service. I know the owners personally and they are wonderful trustworthy…read morepeople. They work hard and always service with a smile. They have helped many people with lock and safe needs and well as volunteer in the community. If you have any lock or safe needs, this is the place to come.

Had Pop-A-Lock (aka Emerald Lock?) re-key our business so that we didn't have 15 keys for 15…read moredifferent things. They gave us a reasonable quote after visiting our site (and even understood my rambling thoughts for what I wanted done) and were able to get it all done in a few hours. They're pretty busy so scheduling took longer than anything! I even did an add on that they gave us for free which was super nice! It's great to not have a janitor's set of keys for one building.

I locked myself out of my house this morning. I was already running late to an appointment so you…read morecan imagine how annoyed I was. Googled locksmith in Eugene and these guys came up. I can't say enough about them! The guy that took my call was awesome and the guy who came out (Nikki, I think) was awesome! I waited 20 minutes max! Overall amazing experience! Highly HIGHLY recommend!!