Customer service isn't something that is as prevalent as it used to be…read more Being an Oregonian, totally ignorant to the world of pools, I reached out to "professionals" that could not only educate me, but take care of the tasks involved in maintaining a beautiful, clean, refreshing pool. I literally went through three pool services and thought that I would never find a company that would do what they say and say what they do. A local pool company suggested Greg's. I called on a Saturday and he actually answered his phone. I explained my situation and he said that he'd be out early in the week. Greg arrived on time (I was just happy that he showed up) and I explained that we were wanting to repair the salt water system and ditch the chlorine. I was working with my home warranty on that part. Greg explained what was going to happen with our weekly service. His charges are reasonable and I feel that they deserve every penny. That was nearly a year ago. I can honestly say that we never even think about the pool. Sean is our tech and he arrives every Thursday morning and does his thing. He is a professional and a nice guy too. I highly recommend Greg's and I'm so thankful we found them. Call him today!

Greg's Pool Service Never responded via phone or through Yelp. Business must be good and they don't…read moreneed new customers.

5-Star Service from Jacuzzi of Lubbock! I wouldn't shop for or buy a hot tub from anyone else!read more

The owners of Jacuzzi Lubbock came out and assessed the situation with our hot tub and very quickly…read morefixed the issue. I am satisfied with their service and am enjoying our hot tub immensely! Thank you!!

I found JR Pools through the 'Project' function on Yelp. He was responsive, replying quickly…read more Scheduling required some adjustments. Once the problem was found, he requested that I order parts, and when they came in he was back out promptly to get them installed. The problem is fixed and I am getting the pool cleaned up. It was a little more expensive than I'd hoped, but the job is done and correct.

R & J Pool Spa & Deck answered my call without identifying the business. When I explained what…read moreservices I need, I was told I would be put on the schedule in 2 to 3 weeks, after I texted in contact information and pictures of my pool and equipment. I texted my information that evening and in response I received a terse recommendation for a pool equipment supplier. I explained again that I am a new pool owner and need repairs and maintenance. The next morning I received a text saying, "No maintenance available" - that was the whole text. R & J Pools Spa & Deck demonstrated very clearly that they don't want any business.

Having trouble with a hot tub was not fun. I had 400 gallons of water just sitting there and you…read morecan't just drain it out and leave the hot tub empty! You also can't just call any hot tub business to come and repair it because of the brand. R&J was fast, professional and ordered everything needed to get my hot tub working again along with a fair bid on the work. I'll be using them for as long as I have a a hot tub or pool

My experience with EasyTech Pools was great for a while and then it wasn't. It seemed when the…read moreowner was taking care of the pool, things were good but some of the guys he has/had working for him are doing him no favors. I found them to overpromise and underdeliver and when I questioned them about my green pool and lack of general follow-up, I was told to find a new pool company to work with. I cannot recommend based on my experience.

If you are looking for someone to maintain your everyday pool needs Blaine Kitten is your guy! I…read morecan not say enough great things about Blaine! First of all he is great at what he does! Our pool is crystal clear and has been since he started with us! Blaine is reliable and always goes out of his way to make sure everything is taken care of! He is here weekly and always makes sure we know what is going on! I highly recommend Blaine! Blaine! We can not thank you enough for always taking care of us.

West Texas Pool People installed a new pool liner for me at the end of last summer. Shortly after…read moreinstallation, my pool was shut down and covered with a winter cover. When we removed the cover, the liner was turning white in a two spots. . West Texas pool people have been in communication and have got the manufacturer to warranty. This pool liner.

5 out of a bazillion stars (if I could give this) to the years we have dealt with Brad and Steve at…read moreAlcoe! We have had a swimspa/hot tub combo from them for years, the amazing and smooth process of purchase and installation, to the follow up service of our cover got totaled during a hail storm, to the fabulous chemicals made just for them (including the aromatherapy for spa line). They are top notch, bar none, for recommendations that fit your lifestyle and your long term goals, don't go with one of these fly by night companies, please, please, please, go with Alcoe...You Won't Regret It!

This team is one of a kind. Steven and Brad make the whole process so easy. They are extremely…read moreprofessional, knowledgeable, and flexible. I also highly recommend using their team for concrete and electrical needs as well. Additionally, Brad's team walks you through how to care for your spa on site - priceless! As far as the product is concerned, we couldn't be more impressed with the Optima Series 880. No chlorine is used so it leaves you with soft skin and no smell that requires you to have to go straight to the shower. Even without the chlorine our water is clear and clean. The steps and cover are amazing quality. We feel part of the Alcoe family now! Kyhl M

We are really happy with our amazing pool and outdoor kitchen. From the first meeting we really…read moreliked Myles and his ideas for our outdoor space. He really went above and beyond to ensure we loved the finished product. This will be our third season with our pool and we are still really happy and satisfied. We felt very comfortable with all of the people he employs and were never worried about safety and security. We have had one issue since installation and it was covered by warranty and was resolved. I would definitely recommend Destiny Pools.

Be aware that Destiny Pools does not believe it is important to honor their bid to the home owner…read more I bought a house in late July, with a pool that needed renovation. Destiny gave a quote for the repair, and that amount was deducted from the sale price of the house, as part of our negotiation. I made seven calls, to Destiny, once a week, beginning in January, to ask them to begin the renovation. NOT ONCE did anyone call me back during that entire time, except last week when a lady from the office said they would NOT renovate my pool at all, they have no intent. ie. they would not honor their bid. She said the bid had been made a 'year ago'...when it was actually 6 months. There are not many who do pool renovations in Lubbock, but when I did find one, the cost is double the quoted bid from Destiny. So the conclusion one might make is that Destiny never intended to renovate the pool, estimate was "low" at $17,500. This is entirely factual. One can make their own conclusion from the facts, but be warned, they do not honor their word or bid.