Jacuzzi of Lubbock

0.3 mi

5 out of a bazillion stars (if I could give this) to the years we have dealt with Brad and Steve at…read moreAlcoe! We have had a swimspa/hot tub combo from them for years, the amazing and smooth process of purchase and installation, to the follow up service of our cover got totaled during a hail storm, to the fabulous chemicals made just for them (including the aromatherapy for spa line). They are top notch, bar none, for recommendations that fit your lifestyle and your long term goals, don't go with one of these fly by night companies, please, please, please, go with Alcoe...You Won't Regret It!

This team is one of a kind. Steven and Brad make the whole process so easy. They are extremely…read moreprofessional, knowledgeable, and flexible. I also highly recommend using their team for concrete and electrical needs as well. Additionally, Brad's team walks you through how to care for your spa on site - priceless! As far as the product is concerned, we couldn't be more impressed with the Optima Series 880. No chlorine is used so it leaves you with soft skin and no smell that requires you to have to go straight to the shower. Even without the chlorine our water is clear and clean. The steps and cover are amazing quality. We feel part of the Alcoe family now! Kyhl M

Sunroom Accessories, Wood chip smoker, Sunrooms, Gazebos, BBQ grills, Tanning Systems

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Leslie's Pool Supplies

So as an update to my review... I was "encouraged" to call the main office and speak with someone…read more(I think his name was David) about my experience. Total waste of time. Didn't answer the phone and didn't respond to my voicemail. Now I understand why the local store doesn't treat customers well. It starts from the top. FYI... I hate going to WalMart, but they have pool stuff and they are always happy to see us!

I wouldn't trust my pool with any other brand or advice. The team at Leslies has always provided…read moretrustworthy information and service over the years. They know West Texas pools and the challenges we face and if all pool owners would follow their basic recommendations, they could enjoy a clear clean pool year round.

Expert Water Testing at Leslie's

Leslie's In-Store Service Center

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In-Store Professional Customer Assistance at Leslie's

Pools West Inc

2.2

(15 reviews)

1.8 mi

Horrible service! We made an appointment in early April to have a hot tub serviced it is now nearly…read moreJune and the work has not been done. I went in the first week of May to get an idea of when we would be hearing from someone regarding the appointment, I was told we were on the schedule for the following week. This afternoon; 5-28-19, I called to check the status of our request, first I was placed on hold for over 10 minutes. When someone finally got on the line, I gave her the information for the account and contact phone number. I informed her my number should be on the information as point of contact and was RUDELY told "if you want to be contacted you to have give me the number;" which I had already given. I attempted to explain I was just letting her know I should be listed as the point of contact and there was no reason to speak to me the way she had. Rather than apologize or simply say "thank you" she decided the better course of action would be to hang up on a customer. I stopped by to speak to the owner or manager and was greeted by yet another extremely rude employee (Chelsea). I was informed she and another (Susan) were the only 2 there and that she did not answer the phones. When told the situation her response was, "that's just the way it is!" This sort of behavior should not be tolerated in any customer service industry, period! Update to this review... One hour after posting this review, Susan from Pools West called and told us we have 2 options... Take our review down and they would be out next week or find someone else to do the service. Needless to say we would rather spend our money with a reputible company who VALUES their customers.

Pathetic service. Was planning on buying a hot tub. 2 ladies were there. Neither showed any…read moreinterest whatsoever in helping me. Was shown one in a catalog and then told to come back next week. Went down the road 3 blocks and bought a $7000 tub in 30 minutes. This place is a joke.

Texas Tech Lazy River Leisure Pool

3.9

(8 reviews)

4.0 mi

The Texas Tech leisure pool is AWESOME. As a member I can sponsor up to 4 guests. I do just that…read morealmost every weekend because this place is so phenomenal that I enjoy sharing the experience with as many friends as possible. Clean water, friendly staff, gets busy but never too crowded, lots of options for hanging out in the water, lots of parking, great music playing, extremely alert lifeguards, clean restrooms and over-all the best private pool I have ever been to. The only negative is the SLOW SLOW check-in if you are sponsoring guests.

Don't come to this pool later in the afternoons hoping to get a decent lap swimming experience! The…read morelap pool lanes are taken over by non-swimmers, walking, talking & splashing about. Staff does not manage the lap pool. There's an adjacent rec pool which these patrons should be channeled to. This doesn't happen. Also be aware that their deck clock is 4-5 minutes ahead of time & you will be asked to get out earlier than the actual time. This clock was also running ahead of time last summer. I guess they like it like this. The water is VERY warm.

Competitive swimming outter pool

Lazy River

Inside pool

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Leslie's Pool Supplies

2.7 mi

I took our pool water in to get tested. Older white woman that works during the week days wanted me…read moreto test my own pool water when I took it in for testing. She refused to test it. I wasn't sure if that was the customer's responsibility to check the pool water with their equipment but that's what she wanted me to do. It's our first pool so I didn't know the process. I left and went to the store on S loop and slide. Customer service was so much better and found out they're supposed to test it not the customer. Slide and S loop is way farther for me but I guess that's where I'll be going for service and products.

From the owner: Leslie's is your trusted neighborhood pool store in Lubbock, Texas and a go-to destination for all…read morethings pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

Expert Water Testing at Leslie's

Leslie's In-Store Service Center

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In-Store Professional Customer Assistance at Leslie's

Lubbock Pools

3.1 mi

I need a pool service in Lubbock and they were not able to help me. It took them a few days to…read morerespond.

From the owner: Swimming Pool Construction. We are west Texas only authorized dealer for both Viking and Trilogy…read morefiberglass pools. We also proudly sell Zodiac pool equipment and are a Zodiac ProEdge dealer.

TCB Air & Pools

(4 reviews)

4.0 mi

We called TCB Air and Pool and they said they could be there to fix our filter in a week. Two…read moreweeks went by and when contacting them again they were very rude and obnoxious and we were bluntly told that if we didn't like their response time we should get someone else. Very disappointed in this business would not recommend it to anyone

Please DO NOT USE this company. They started on my parents pool 3 YEARS AGO and still have not…read morefinished and now, what was semi complete is leaking. Cliff, the owner of TCB wont answer phone calls, or emails, even though he's been paid to completion.

Aquamatic Pool Services

1.7 mi

Called this guy gave quote did put the 3 way valve to help with the leaking heater. Was also…read moresupposed to repair leaking heater and has not shown up and not returning calls. Guess since I paid the invoice he was all finished up. Been trying to reach for a refund and as any pool service place I have used I just donated near $400 for a service he will never come out to do. think twice before using this guy or at least don't pay until services are done in full.

From the owner: Winter is an ideal time for residential pool construction in Lubbock when temperatures are mild and…read morepool parts are readily available. Our experienced team at Aquamatic Pool Services can construct a new custom pool to meet your specific needs and budget. We offer a wide selection of shapes, sizes, depths and materials for your new concrete, fiberglass and vinyl liner pool. Our construction process is efficient and meticulous ensuring a structurally sound base and properly installed plumbing, electrical, lighting and water features the first time. With over two decades of experience building new pools for homeowners across Lubbock and the South Plains, you can trust our team of certified experts #swimmingpoolconstruction #poolbuilder #poolcontractor #residentialpool #poolremodel 806 392 3513 Our responsible master plumber provides licensed, insured, and warranted services to make certain that your pool is always ready for all your summer activities. Scratch that pool work off of your to-do list!

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Holland Gardens

Really helpful staff. Good, but not great selection. Looking for crepe myrtles. Tough find after…read moreValentines Day Freeze

Best place in Lubbock to see Santa. Amazing amount of Christmas bulbs and trees on display. This is…read morean annual pilgrimage for us. Also like this place for gardening gifts.

The tree was wrapped with tar paper when it was purchased two years ago. I see that it was to hide a major defect in the trunk.

While I was shopping on Black Friday, I stopped at Holland Gardens to see their Christmas decorations. Christmas is the best time to visit!

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Disabled American Veterans Thrift Store

Fantastic selection with so much to look through! I try to go at least once a week. New things all…read moreof the time.

Closed on a Friday at 1:30 pm. This place is permanently closed. I tried calling the number. To no…read moreavail. I liked at their Facebook page and other people cannot get ahold of them either.

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Freaky

Gardeners Outlet

4.4

(7 reviews)

6.6 mi

Nice selection of plants not normally seen in Lubbock. I bought several different flowering plants…read morenever seen in Lubbock and he had everyone of them. This place is a keeper for sure. Friendly people. Very helpful.

Great selection and service. Gardener's Outlet has many hard to find blooming shrubs. I found…read moreeverything I needed.

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The National Market

4.3

(3 reviews)

5.6 mi

My primary experience with The National Market flea market is actually as a vendor. I've rented a…read morebooth for a day here twice now on separate weekends. I used my booth to sell old personal items that one would typically expect to find at a local yard sale. Think grandma's old stuff that's just been collecting dust in the attic or in storage. People visiting this flea market are primarily looking for the best possible deals and the cheapest possible prices. It seems to me like most items are of a more mass-produced quality, rather than old and used. I saw a lot of hats, t-shirts, boots, leather goods, and other such clothing and accessory items. There's jewelry, tools, toys, some food items, and more of what I consider to be more gimmicky plastic made-in-China stuff. Speaking Spanish around here is basically a must as I found that more than 90% of the customers were Spanish-speaking, many of them unable to speak English at all. The flea market managers/owners were super friendly and helpful through my process of renting a booth here. The cheapest booth price was $30 for the day, but this was set back off the main thoroughfare where most people walk by and don't even make much of a glance over in your direction. It may be worth the extra $10-20 for a better location. It won't be a common occurrence for me but it's nice to know how things work now in case I end up cleaning out more closets someday. And taking an hour or two out of your day to stop in at this flea market is almost a necessity for a visit to Lubbock.

People are so sweet and helpful. They have great prices and so many different options to buy. And…read moreyou can choose indoors or outside booths. You can even stay for lunch and pickup desserts for later.

Collectors Items

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Hollyhocks

Wonderful store with lots of interesting and pretty merchandise such as Geometry towels, the entire…read moreThymes line and lovely houseware. Nice selection of children's clothes and gifts. The staff were especially friendly. Highly recommend!

Fun store with a little bit of everything. I could have spent a bundle! Great place to find a…read moregift for anyone.

Ollie's Bargain Outlet

5 Star. It's just a neat place to go to. It's like a Dollar Store / Flea Market combined. Prices…read moreare good. Could be better, a bit lower, but OK. You never know what you're going to see "New" that came in. Sure, they have a lot of the same stuff that comes in over and over, but there's always something NEW stocked in between all that older stuff sitting there on the shelves. Place looked like hell, trashy under previous Management. New Management and new set of Employees has really cleaned it up. Worth a walk thru every couple of weeks just to see what all has come in recently. Do Recommend. At the very least, stop by and just walk thru it. Even going in not looking to buy anything, you're going to BUY something. Guaranteed. (LOL)

Love Ollies!! Great prices and unique and cool stuff. A lot of home decor items and big rugs at…read moregood prices. The store is older but decently maintained compared to others. Easy parking and restrooms are "okay" lol other than that I love Ollies!!

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Thacker Jewelry

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

Lady who tried helping me with a very sentimental piece of jewelry was not helpful at all. She…read morecommented multiple times the "diamonds weren't that big" or "I can't believe a man wore this" In reference to my dad who passed away recently. She told me I was better off buying a new piece of jewelry rather than making something special with the only thing I have left of him. I left shocked & in tears ... and obviously with my ring still in my possession! Do not plan on stepping foot in that place ever again.

Our beautiful new 3500 square foot showroom with 53 cases of exquisite jewelry items to choose from.

Custom Collegiate

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Custom Collegiate

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jon C.

12 years ago

Horrific service. He will bend you over and screw you. Never on time always giving the run around. Kept calling me and harrasing me because I was going to replace the motherboard myself (It's not rocket science) I ended up calling cooperate because the owner harassed me and yelled at me so much! After I complained he called me again to yell! Terrible people. Stay away if you want your investment to be reliable and serviced. read more

Ashley T.

11 years ago

I highly recommend Jacuzzi Lubbock - the staff is knowledgeable and extremely helpful! They also have a large variety of hot tubs and they also have swim spas! Which are SUPER cool because you can use the swim spa to exercise and swim against a current and you can use it for therapy and relaxation! read more

David K.

10 years ago

I have been using these guys for years. They offer the best products and the service I receive is top notch. Do yourself a favor and treat yourself to the best in Lubbock. read more

Jacuzzi of Lubbock - hottubandpool - Updated August 2026

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