Perfection!! Quick to respond to request for service. Called on Monday. Came out Tuesday for…read moreestimate,job completed by Thursday!! I needed tile cleaning which require pool draining. Kenny and Matt did an excellent job. Professional yet personable. Would hire this company again in heartbeat if I needed any work done. Thank you also to Chad and Jason for for quick responses for service.

Apparently ensuring appropriate water level for a pool is too much to ask. This company will…read moreperform a weekly substandard service, and will refuse to take ownership on the simplest of tasks. We have had a dirt pile in the corner of our pool for over 3 weeks now that has not been cleaned (I have photos with time/date stamps). Our pool level has been way too high for 6 weeks causing the pool to leak through the top and causing damage to our travertine and surrounding trees and plants. Checking the pool level and auto leveler is NOT a part of their service we have come to find out. Which in the opinions of 3 other companies, is routine maintenance. This is a shame as we loved working with Kenny when we first moved here a few years back. Once Kenny left, our services from this company have been on a down hill spiral. The pool equipment has had a leak for quite some time now which could have been easily identified by any pool technician that performs routine maintenance. This company is not recommended.

Arizona Bead Blasting did an amazing job removing the calcium buildup from our pool tile in…read moreChandler. The difference is night and day--the tile looks clean and like new again! Mark was professional, had great communication, and delivered excellent results. Highly recommend!

Mark White talks the talk, but don't walk the walk. Gave me an estimate & date to clean the tile…read more Had the pool & ph perfect & water lowered for that appt. Called at last minute to cancel & reschedule. A couple of dirt storms had the pool a little cloudy. So, when he showed up, he refused to clean the tile, until I filtered it for a few days. I told him to hook up the equipment & I'd get in the pool & do the blasting myself. What a primadonna! Did this & called / text / vm him to get a new date & they all went unanswered. Drove by his place & the work van was parked in the garage with the door opened. My guess is he underbid. Please run, don't walk From Mark White (602)-692-4913 (3221 S Kimberlee Way Chandler AZ 85286) of ABB, but instead, I highly recommend Dust Devil, (480)326-4659 They arrived as scheduled, & did a beautiful job. PS: Since Mark did her best to embellish the story & play the victim here with her response. The pool was cloudy, but not green. The clorine was close to where it should've been, but I'll admit the ph was off. I swam in the pool after Mark left, & I don't make a habit of swimming in green water. I'll be happy to provide copies of the texts Mark sent me afterwords, about setting a new date. I'd think the last thing you'd want to do if you have a business is to get mad at $$$, but hey, you do you .

Bought a new house in Gilbert with a pool that needed drained, de-calcified, refilled and…read moremaintained. Called multiple companies who sent people but didn't follow through. Called Juan Friday, he came out Monday, sent someone to turn off the system and clean filters Tuesday, sent someone to drain Wednesday, sent someone to de-calcify and pressure wash Thursday, filled overnight, and came back himself this morning to put in startup chemicals and get us back in the pool by the weekend. He set a schedule and kept to it, which I really appreciate. His prices are competitive and he's very responsive. 5 stars.

I hired Juan to clean our tile, drain the pool and power wash the pebble tee to remove the calcium…read moreresidue after cleaning it off. The calcium levels in the pool were very high and it was time to get calcium buildup off. I called and he came by with his employee to give a quote quickly. They were friendly and professional on this day. On the day of the cleaning they arrived 1 hour late and the 2 workers began to clean the tiles. They took about 45-60min to blast my 40x20 pool- it was very fast. (previous time it took them 2 hours) They wet the tile down when they finished and sprayed down the sides with power washer. They were in/out of my property gate in about 90 minutes. I noticed when they power washed that the tiles were not sprayed just the pebbletec. They put the hose in the pool and left. The next day I noticed there was still a white haze on the tiles (which can't be seen when wet). I called Juan and asked him to fix this and he said they would. It was over the weekend so they came back Monday to make it right- which I greatly appreciated. Juan supervised the work this time and the tiles looked better after the second round but there was so much of the dust/debris in bottom of my pool now and I had paid $300 for them to drain it and have clean water and filters and now both the pool and the filter/pump was filled with junk. They had me run the vacuum and then they came back a few days later to clean out my filter pump, which left a huge mess all behind it when the debris drained from my pump. Ever since this happened, we have been having a lot of problems with the pump sucking in more air and shutting off unexpectedly. The skimmer baskets will suck the water down below water level and make loud noises- this never happened prior to them draining my pool. They fixed the air being sucked in when they came back the second time by trying to bleed air out of the lines but it just happens again after running the pump for several hours. Juan told me the pump had a bad seal but it was just replaced in November and we never had issues with it until they serviced the pool. I think what bothered me most was that we went to use the hot tub about 10 days after they serviced the pool and the hot tub light wouldn't work. So I called Juan to see if he could come back to troubleshoot the light not working and he got very angry on the phone with me telling me he "didn't like my attitude" and he was extremely defensive and started yelling at me. He refused to come back out and take a look at the problem, saying it was working when he left so the light must have just burnt out. We had paid them to change one of the main pool lights when the pool was drained and when the pool was re-started the hot tub light was constantly flashing through the light cycles and wouldn't settle on a single color. After I synced the pool lights, the hot tub light then would not work /come on at all. I called Juan to ask him to come and see what the light problem was- I figured maybe the wiring is loose or perhaps I am not syncing it properly? But early in the phone call, Juan got very defensive and verbally berated me and then raised his voice and started yelling at me. At some point he said we "should part ways" and that "he didn't want to do business with me" and then promptly hung up on me. THE WORST SERVICE and treatment I've ever received. The irritating part is that he wouldn't even let me explain the problem but was very defensive about everything. I can NOT recommend this company. Look elsewhere. I don't know if it's because I am a woman or if he just got angry that I was wanting another thing on the job made right, but either way- I won't be able to hire them ever again after being treated so rudely and with such disrespect. These problems only came after they did the work.......

Showed up on time. Was very professional and polite. Came prepared with needed equipment. Left…read morethe work site clean.

We've used Hayden pool services for about a year now. And every person I've came into contact with…read moreis extremely nice and willing to help. We had a glass break in the pool and they did whatever they could to get to us as fast as they could to take care of it for us.

Gary has been amazing to work with. We are new to owning a pool and he has answered all our…read morequestions. He has also had to come work on our pump a couple of times and he has very fair and reasonable prices. We love this company and the work/cleaning they have done for us.

My wife and I had been discussing for awhile whether we should keep maintaining our pool ourselves,…read moreor hire someone. Theo made the decision to hire someone well worth it. I thought I was doing a good job, but the services received showed me my efforts had been mediocre at best. Theo takes the time to diagnose any existing issues, test the water, and provide the appropriate amount of chemicals for the cleanest and friendliest swimming environment. In short, we are very satisfied and highly recommend.

Recently our pool service guy went MIA and we couldn't get in touch with him, so our pool ended up…read moregoing over a month without service. I reached out to State 48 and connected with Sean, who was super responsive even replying to my texts on a Sunday and quickly got us scheduled. After the service, we received a detailed report on the pool's condition right as Sean was wrapping up. We later found out our regular guy had been in the hospital with a serious illness. I let Sean know we planned to stick with our usual provider once he was back, and he was incredibly understanding and flexible about it. If anything ever changes with our regular pool service, I wouldn't hesitate to call State 48 again. Really appreciate Sean's flexibility, his willingness to fit us into a busy schedule, and his understanding of the situation. And for the record, they got our pool looking great just in time for our regular guy to return. Thanks again, State 48!

Communication and responsiveness is key in any business and Sean is a king. He was responsive from…read morethe minute we inquired about his service, came out, took his time during the estimate process answering all questions, kept expectations real. Was on time to start the project and oversaw each phase of the project. What it produced was a total renewal of our pool the acid wash cleaned stains and calcium buildup, tile work that was done was excellent and the blasting of the tile removed calcium stains that others could not do. State 48 should be your first choice when looking to have serious work done on your pool. Sean called to follow up at night to insure our satisfaction. Pricing was very reasonable for all the work which was accomplished,

The worst feeling as a pool owner is when your pool decides to ignore you and your puny little…read morechlorine tabs and take a walk on the wild side. You check with pool stores in your area and have them do their fancy water tests and recommend expensive bags and buckets of chemicals... multiple stores and multiple buckets. But your pool just laughs its deep green algae laugh and dreams of being a pond. Maybe after being a pond it can graduate to full blown swamp. You resolve to redouble your efforts and go big in this battle with nature: 14 hours of how-to videos on YouTube. What pond-like pool with aspirations of bog can stand up to YouTube? Apparently, my pool has never heard of YouTube. Thank goodness for Pearl Pools. Dan came and made short work of my green menace. I woke up this morning to a crystal clear pool, dreaming of being a resort.

This is an unsolicited review from a long-time yelper!…read more I had Dan work on my hot tub that was in severe need of cover cleaning (about 5 years old, lots of scrubbing to get rid of the discoloration on the hot tub inside cover). He was professional and did an AMAZING job. The only reason I'm removing a star is he over commits a bit and it was hard to find a time for him to come out, and then he was a bit late for the appointment. However, the service and communication was great, so I still highly recommend him. I will be using him forever, and I'm sure his pool work is just as great as it is for stand-alone spas. FYI hot tub drain/clean/refill, including start-up chemicals, was a very reasonable $150, and I'm located in South Scottsdale (not sure how much further south or east he goes from there). Tell Dan Kate K sent ya and enjoy a clean and clear hot tub and/or pool!

Jeff is genuine, hardworking and a lifesaver! My husband thought he could fix our pool when the…read moremotor seized. He spent 10 hours and about $300 before he gave in and called a professional. That's when Jeff came to our rescue. Jeff tried to salvage the motor my husband bought and tried to install, but alas it was beyond repair. I tell you all this so that you know two things: 1. Don't try to fix it yourself (it will cist you way more)and 2. Jeff tries to save you money and repair before replacing. Now, we have a "pool guy" to call!

Jeff at Blue Ribbon Pool Service is fantastic. He's responsive and professional, and we can't thank…read morehim enough for his help. We recently bought our first home and knew very little about pool care; we knew there were some issues with the equipment based on the home inspection and originally had another company that was highly rated on Yelp come check it out. While they were great at first, after a dozen emails and finally asking to have someone come out to perform the needed service, I never heard from them again. Jeff has helped us with everything from a green pool and drain/refill, to a new cleaner and new pump. We're excited to have much more efficient equipment that our pool needed, and Jeff was able to do everything in a very timely manner. We are now able to enjoy our pool thanks to Jeff's hard work and professional advice. I would highly recommend Blue Ribbon for the responsive, reliable, and friendly service. Thanks Jeff!