Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

Great attention to detail and professionalism! They go above and beyond for their clients.read more

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

This isn't the kind of review I enjoy writing. In fact, it makes me very uncomfortable so I'm gonna…read moredo my best to just give you the facts as I know them and then let you figure it out, but I'm gonna tell you this much right off the bat, buyer beware! I had high hopes. This company had serviced the pond many years ago in the house we just bought. What I ended up getting was two very nice guys who used a pressure washer and a sunk pump to drain my pond and that's it. 75 bucks per hour per guy equaling $150 an hour! My bill was over $1000. I could've purchased all the equipment, including the tubs, pump and washer for far less and done it myself. They couldn't even tell me what kind of fish I have in my pond. I was really disappointed. By late afternoon, I ended up going out and asking when they were going to get to the point of refilling my pond, only to be told that they were still pressure washing out the goop. I said this isn't a pool, this is a pond and I do expect some algae and what not. Only then did they start refilling my pond. And to add insult to injury, they said that "we "have a problem. We! They didn't bring the DEchlorinator!!! When I asked if that might harm my fish or my turtle when being re-introduced to the pond, the response was, "well I hope not"! I couldn't believe my ears. This was a mess from start to finish. To say that I was disappointed in this company is a massive understatement. They told me they installed ponds all the time and direct sunlight and that there's nothing I can do about the algae. Even though shade is the thing to mitigate algae. I asked about plants and other kinds of fish and I expected some of that to arrive with the workers, which did not. $150 per hour.... You'd think that would come with some semblance of expertise, but did not. I'll be honest, I sincerely suggest you look elsewhere if you have a pond and you need some help. I found ponds plants and more off of Ruthrauff and they're amazing. They charge per job, which seems the ethical thing to do unless you're just really trying to fleece people.

Not a good experience! The numbers for my chlorine, ph, etc were all realy off within a few weeks…read moreof the servicing my pool. One of the young men that serviced my pool was very rude to me as well. I was told not to swim in the pool by them and it was July 4th - the peak of summer. I took a sample of the water to Leslies and the readings confirmed that I definitely needed a NEW POOL Company!

Great with dogs, responsive, and gives a fair price! Took a pool from green to crystal clear.read more

From the owner: Sky Island Pool Service is a locally owned, single-technician pool care company dedicated to…read moreproviding reliable, personalized service. With hands-on expertise and attention to detail, every pool is maintained with professional care—whether it’s cleaning, repairs, or water balancing. Customers get the consistency of working directly with the same technician who knows their pool inside and out. Licensed bonded and insured.

Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

We have gone thru a few pool companies, but Alpha is the best. Bobby is a megastar. We also have a…read moreJacuzzi hot tub and that gets serviced too. He is happy to provide information and explanations and showed us something, we had no idea existed (we bought the home). Very happy with Alpha. You pay a little bit more, but it is definitely worth it.

Excellent service, on time and frank was very helpful explaining the cemetery of the water to me…read more Highly recommend this company. Excellent pebble scape job. Gordon Dudley

We hired PPP to chip out our existing pool, repair cracks, replaster, replace the ladder, install…read morean auto-leveler, and replace the pool light--basically a brand new pool. The quote was on par with other companies, and our pool guy had recommended PPP so it seemed like a no brainer. It took a really long time for the work to be completed, and there were nonstop additional costs all along the way. The gentleman who did the quote botched it, and at one point we had 4 gentlemen from PPP come out (including the gentleman who gave the quote) to our house to discuss all of the additional costs. They bickered amongst themselves and told the gentleman who gave the quote that he did a poor job, and then they walked him around the yard to give him pointers of where he should be looking for future quotes. It was awkward and unprofessional, and in the end we agreed to split the cost. After that, communications became extremely curt, all of the work seemed to be done much more sloppily, and we are still waiting for them to come back to fix the ladder that they installed incorrectly. When friends ask me who did our pool, I tell them "Pima Pool Plastering, but I do not suggest you use them".

Great work I highly recommend this company for pools and he will not doubt in his work and does a…read moregreat job

From the owner: Keep your oasis inviting with our dedicated upkeep and expert cleansing services.read more

Arizona Automated Pool and Spa came to our property and provided us with a quote. Communication was…read moregreat. Once we received the quote and wanted to go ahead with the work, we never heard back from them. I followed up via email, as well as messaging on here but no replies. Guess we are back to square one and have to find a new company to get our in-ground spa fixed. Bummer since they seemed great in the beginning.

After an early schedule snafu, everything got worked out. My pool backwash handle broke in such a…read moreway, that it couldn't be completely removed. Rick showed up, evaluated what needed to be done, confirmed he'd return the following day with the necessary parts/equipment. He arrived on time and went right to work. My issue was quickly resolved. Thanks to all involved!

Valley oasis came And fixed my spa…read more. Kudos to getting it fixed and having the right parts on hand . Also thanks to Noah Who tries to walk thrubit via FaceTime . My pool Is up and running

Update number 2 and it will be brief…read more After posting my first update (and, if we're being an honest, a public post on Facebook in which I tagged Valley Oasis and mentioned a potential lawsuit), I was contacted by Noah through Facebook Messenger, and my husband received a phone call. Noah came by, looked at the pool, and a couple months later all of the issues were fixed. The hole under the waterfall was patched, the Venturi nozzle was replaced, and the damage to the decking was repaired and the entire surface coated in a grey cool-decking type material. My water bill has been cut in half (amazing how much water can quietly leak from a pool). Why only three stars? Because it shouldn't have taken that long to get someone's attention. If you go with this company, keep on it and stand firm.