This company should be ashamed of how they treat people--especially elderly customers. When my…read moregrandparents first started using them, the pool looked great. Over time, they clearly stopped doing the work while still taking their money, and now the pool looks like a pond. There's no excuse for letting it get this bad while charging for maintenance. This is nothing but neglect and taking advantage of people who trusted them. Do not use this company unless you want to waste your money and deal with a mess.

Dan's resolved a problem I was having in heating my spa. Quickly figured it out and made…read morecorrections at a very reasonable cost. They responded to my call quickly. Highly recommend!

John has been servicing my pool for years now. He is dependable and his advice has always been spot…read moreon. I've had a number of "pool emergencies" over the years and he has always responded quickly. I would recommend him to anyone who wants to hire someone they can trust.

Very unprofessional. I could not get an honest answer on when my pool would be cleaned or the…read moretotal cost of the repairs I needed. I DEFINITELY would not recommend Pool Service Plus or the gentleman, John, that I spoke with. Terrible Customer Service!!!!!

John and his crew originally built my pool. So when I needed to have some upgrade work done I went…read moreback to him. John and his crews go above and beyond to make sure you are getting what you request and to ensure your needs are being met. I recommend Texas Hill Country pools to anyone needing a new pool or upgrades.

We had many pool companies both big and small provide bids and provide designs as they felt would…read morebest fit our area chosen. John was able to design and describe his expectations immediately where others were either customer representatives of a pool installer or unwilling to provide ideas based on experience. We liked the idea that John would be involved in all the aspects of pool design to pool finish. A higher level of accountability. The excavation occurred almost immediately and the work place are was kept very clean and tidy. Each step was scheduled and completed in a timely manner. The flow and finishing touches exceeded expectation and the customer service from John and Adam was second to none. Both John and Adam seemed to take great pride of their work and made several small changes during the install to make the pool amazing. I would recommend Texas Hill Country Pools to anyone look to instal a pool.

Suntastict Pools quoted me for work and sent me a deposit bill to pay before the work started. It…read morehas been over 8months and they have been dodging me about doing the work giving excuse after excuse and they have not given back the money. Dishonest company, don't do business with them.

I called Suntastic with an issue with my pool. They were able to come out the next day and take…read morecare of all of my pool needs in a fast and timely manner. Cost of work was fair, and affordable. They have a professional staff, and was always available for questions when needed. I would highly recommend them for any pool needs.

Great service. Our last pool guy let our pool become a disaster. Casey and Becker pools saved our…read morepool. They send pics weekly after cleaning.

THANK YOU! THANK YOU! THANK YOU! Not only did they bring my…read morepool back to life but he explained the do's and don'ts. Signing up for regular maintenance was super easy and within my budget.

The Good: The…read moreservicers/pool technicians are thoughtful, thorough, and helpful and do a good job maintaining the pool. I was on a weekly service plan, and the service was smooth other than the summer's heat. Note: In the summer heat or if you have lots of use during the summer, you will need to shock or add chemicals yourself. They don't make return visits in between jobs. The Bad: Service is inconsistent. 1.) Setup on a Tuesday, all good until the techs don't show up, and then you'll have to ask what happened, and you'll be on a new schedule. My schedule changed more than four times in 6 months. 2.) When it rained, and I called to be rescheduled, the GPS Onwer said there are five weeks in a month, and they only do four services. He was short on the phone and said they would take care of it next week. I ended up servicing the pool myself Communication is inconsistent. This is not a proactive service. The customer must probe on what is happening around service or questions. Be careful what is said; the owner is sensitive and short in temper and may not know what the tech is doing. No Ownership / Accountability for Issues. If you have an issue, you will not get a resolution. 1.) I gave a technician a Psyclone Filter Cleaner; he said the owner would give me a discount/credit on my bill; when I asked about it, the owner did not know and said that he fired a technician; it must have been him. I lost a filter cleaner ($300), and the Owner did nothing. 2.) I was on holiday for 3 weeks, and I returned to the house and found the pool pump running with no water circulation. The pump plumbing was so hot I estimate the pump had been running 8 hours a day for at least a week. If you look at the pics below, you can see the technician crushed the white internal filter tube when re-installing the filter cartridge. I took pictures, fixed the issue, and emailed the owner what had happened and that I would hold his company accountable for any damage. The GPS Pool Cleaner Owner showed up at the house, and I showed the owner what happened to the white tube and that the heat of the pool pump without water damaged o-rings in a cross pipe that is now leaking. He stated that I threatened him because I asked him to be accountable for the services that I pay him to provide. The Owner of GPS Pool then used unprofessional language telling me how old the equipment was, I had terrible pools, that they have problems, and that any problem was not his responsibility. He fired me as a customer and refused to hear any further explanation. Oh yes, he did try to blame everything on a technician he fired. I asked when he was fired with no response. I have video footage from May 11th - May 14 that shows the GPS pool technician servicing on May 11th, and on May 12th, you can see the pump slowly losing power and eventually not producing any filtering by the end of the 12th. By May 13, the pool was no longer filtering. How can he say it's not his fault when the evidence is overwhelming, and his tech was the last to service the equipment? I will be posting to YouTube soon. In short, don't expect any resolution; pool owners, beware.

I've used this company for a couple of years but they upped their trip charges and services to be…read moresimilar or higher than Leslie's pool company.

I hired Aqua-Rite pools from out of state for a rental home that I own in the San Antonio area…read moreafter another pool cleaner just up and quit on me with no notice. My tenants tell me Aqua-Rite has done a much better job cleaning the pool then the previous cleaner. On top of doing a good job, they are less expensive. They also provide notices of freeze warnings in case you have a timer on your pump and what you should do. In addition they have been very helpful to me, being out of state, when our pool started to lose water at a fast rate. They helped arrange for a leak detection company to inspect the pool and pinpoint areas that needed to be repaired - this would have been very difficult for me to do when I am 1500 miles away. This is a family owned small business and I am very happy to support them!

I had leaks around my pool skimmer, and light fixtures, plus my pump was going south. Anthony and…read morehis crew made all the pool repairs and replace my pump with a top of the line pump and connects to my cell phone. Everything works amazing. Great crew and excellent work.

We have weekly pool service from Mr Pool Guy. They do an absolutely amazing job. The pool is always…read moreclean and clear. We definitely recommend to any one looking for a worry free pool service!