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    Lone Star Custom Decks

    4.5 (10 reviews)
    Closed 8:00 am - 6:00 pm

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    Response time

    40 minutes

    Response rate

    100%

    Services - Lone Star Custom Decks

    Deck construction

    Deck design

    Deck repair

    2 More Services

    Deck replacement

    Patio cover installation

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    4 years ago

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    3 years ago

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    6 years ago

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    5 years ago

    If your looking for a great deck builder in Sa..Lone Star custom decks is the right place...they will build you a great deck...

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    9 years ago

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    Ask the Community - Lone Star Custom Decks

    Review Highlights - Lone Star Custom Decks

    We researched several company's and when we met with Kevin with lone star custom decks he was knowledgeable and reasonable.

    Mentioned in 5 reviews

    Read more highlights

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    Freedom Outdoor Living - Composite Deck with Cedar Pergola

    Freedom Outdoor Living

    (20 reviews)

    Alan replied one year later and stated apparently I'm not a customer he wanted to do business with,…read morehmm he sent his people out to give a quote so he apparently wanted my business but then he and his people dropped the ball. If after coming out they decided that they didn't want my business I would've thought the professional thing to do would to just say thanks for the inquiry but this is a project we're not able or willing to do. I've also noticed that it seems when someone gives him a negative review he can't find their information. Just based on his responses if I were a customer considering this company I'd reconsider after looking at his responses doesn't take responsibility for his actions.

    ***PLEASE READ BEFORE HIRING FREEDOM***We hired Freedom Outdoor Living to expand our back patio and…read morebuild a pergola. While there are aspects of the project that we feel they did a good job with (mainly the pergola), we feel it's important to warn other potential customers of the issues we have experienced working with them. First, this company uses subcontractors, and unfortunately, many times they didn't show up at all to perform the work they were scheduled to do or performed the work incorrectly. This led to significant delays throughout the project and was extremely frustrating. It put us in the position of constantly following up to ensure the work was done and done right. As an example, the concrete steps we asked them to build were initially very narrow and a safety hazard. We asked them to correct that. Our pergola was not built correctly according to the design, and we had to ask them to correct that as well. The railings around the patio were installed incorrectly, and again we had to ask them to correct this. We understood that the stain of the existing patio may never perfectly match the new concrete patio but the colors are not even close. Dominic was our main point of contact with Freedom and was apologetic every time this occurred (which was frequently) and let us know the excuses the subcontractors provided. They did make these corrections, but what I'm not sure Dominic (and Allen) with Freedom understand is that this is absolutely a reflection on their company when they hire subcontractors that either unreliable, incompetent, just "don't care," or all of the above. Unfortunately, they had already stained our concrete steps so when they did fix the prior sloppy work, the stain didn't match the remaining patio. The biggest complaint that we have with them is that once the entire project was complete (in April 2023), within a month the concrete overlay that they had put on our patio to match the extended patio we built (which it never did) started to deteriorate in a section of the patio. (We now know from speaking with others who have knowledge of concrete work that this overlay was not installed correctly from the beginning). We immediately informed them of the issue and 3 months later (after repeated texts) they repaired the section of damaged overlay without restaining. In other words, we had a large white patch of concrete on our brown stained patio for another 2-3 months. Again, after repeated texts and excuses, they finally let us know they would be sending someone out to stain the patched area of concrete. We had asked them to ensure that the patched area matched the remaining concrete and asked them to fix the issue with the entire patio being multiple different shades of stain. To this they asked us to either pay $3800 to correct the poor staining all done on our patio by THEIR contractors or only stain the patched area of concrete for free. We absolutely refuse to pay Freedom more for THEIR work that was not done right to begin with and agreed for them to only stain the patched area (with the expectation that it would, at least, match the existing patio). Of course, it doesn't and looks awful. I included a picture here so you can see how bad this looks. We are now left with a concrete patio that is 4 different shades of brown and is an eyesore. We have texted Allen and Dominic multiple times to ask that they do the right thing and restain our patio so that all of THEIR work is one color. What is very disappointing is they are not even responding to us anymore. There is no sense of wanting to do the right thing for their customer or even taking pride in the work they are doing. It is very disheartening that after trying to be understanding with them throughout all the delays/failures in the project once they got their money they really didn't seem to care. Allan/Dominic/Freedom Outdoor Living, if you are reading this and would like to correct your staining work on our patio and make this right, we would gladly welcome it and be happy to amend this review.

    Serview Home Pros - Outdoor Kitchen and Pergola by Serview Home Pros

    Serview Home Pros

    (10 reviews)

    This is our second time working with Serview Home Pros, this time on more complicated project, and…read moreonce again, the service was fantastic. From start to finish, the team was professional, attentive to every detail and responsive to me as well as our pool contractor through the entire construction process. Their craftsmanship and commitment to quality really stand out as evident by the constant compliments we receive from our guests. It is rare to find a company that consistently delivers at such a high level - we would not hesitate to use them again or recommend them to others. Truly top-notch work.

    Hiring Serview Home Pros for my back patio enclosure project was the best decision I made two years…read moreago. Gary and his team came multiple times before the project started to make sure all the measurements were correct, and all my requests were addressed. They are very good at communications and kept me updated on everything. The enclosure was done beautifully, and all the details were attended, they even installed a doggy door for my pets. During the first two years of my back patio enclosure, we have been enjoyed it every single day. We used the room as a multi-purpose room as gym, party room, homework/study room, dogs/cats sun-bathing room. They also installed an A/C unit and it made the sunroom a great place to be in hot Texas summer or cold winter. My friends gave it so many compliments over last two years. The patio enclosure held really well under all sorts of climates in the past two years. Serview Home Pros also provided me with great financial services. Shout out to John at the finance department for his professional support throughout the project and even after the project was done. I would like to recommend Serview Home Pros to anyone who would like to work with people who are super good at what they do and care about how to get the project done right.

    Texas Deck Pros

    Texas Deck Pros

    (14 reviews)

    Excellent company. Did a really good job building my new cedar deck over an old concrete patio…read more Work was done professionally. They are also licensed and insured which is important for homeowner liability.

    In January, I researched several companies to complete the installation of a patio on my new home…read more I wanted to design a composite deck that would stand the test of the years, and found two companies in San Antonio offering the installation services I required. After reviewing the company's website, I decided to go with Texas Remodeling Pros as I did like the photos of the work they had recently completed. Their salesman Michael arrived to my home and assessed the size of the upcoming operation. It seemed like a fairly easy process to design and Michael and I discussed my payment options. I consider myself intelligent and am not trying to be ignorant or obtuse about how Michael and I discussed what payment options were available and how I could lower the price. As a veteran, Michael offered me a veteran's discount that took the price down from $11,366 to $9,093. He then stated that if I paid in Cash, I could save an additional savings that would bring my total down to $8525 if I didn't use my Credit Card. I jumped at the opportunity to save more as the company offered financing, credit cards and a payment of a check as a way to pay. Last week, I made my first deposit from my bank account where the money was debited from my checking's account. When the final payment was requested of $4500 yesterday, I questioned Evan as to why I wasn't given my Cash discount because I paid the money from the cash out of my checking's account. She began to speak quickly about me not paying "All Cash" for my deposit. She stated arrangements were not made to come and pick up the cash from my home. I quickly informed her that no one from Texas Remodeling Pros informed me that they needed to come and pick up CASH from my home for me to get the required Cash Discount. I was quite upset that I felt I was deceived a bit and wanted my discount . Because she had to leave for the day, I did not want to argue back and forth with Evan. I have never had a company require me to pay "All Cash" for a discount, especially when I didn't use my credit card for my initial payment. I write this review so that any other customer seeing an "All Cash discount" is not bamboozled like I felt I was yesterday. While I enjoy looking at my patio, I didn't enjoy the trash the workers left on my property while they were working. I did reach out to the company and they did rectify the issue immediately, but they should encourage their vendors to respect a customer's home at all times. Also, I would highly recommend getting multiple bids when utilizing this company. I also considered them for my front circle driveway, but quickly dropped them from the running after a 115K bid was presented to me. I even informed Michael that I had 3 Bids in the 40's and he stated that he was the best... (Yeah OK...) didn't go with them.... While it's cute, nothing about the patio screams $9000, especially with the few materials that were delivered to complete the construction. All in all, I just recommend you question everything they say and look at the fine details of your contract. Due to interactions during the payment process, I can't recommend at this time .

    Lone Star Custom Decks - decksrailing - Updated May 2026

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