They did our deck and it turned out wonderful! Great work, very professional workers!read more

Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

Service was awesome and my deck is beautiful. I would recommend!!!…read more The price was fare.

The staff is courteous and provided a high quality proposal that delivered what we were looking for…read moreat a fair cost. We ultimately decided against the project due to it being a "nice to have and we might occasionally use" project.

Absolutely phenomenal work completed by Matt who is the owner and sole employee. The quality of his…read morecraftsmanship is superb as is his customer care and service. We are so grateful to have found him. The enclosed screened in patio that he built for us will give us priceless mosquitoe-free patio time for many years! Thank you so very much, Matt.

Matt did a great job making our patio cover a screened in one. Last year they put on a patio cover…read moreand we upgraded this year. Top of the line materials were used and we are very satisfied. Thank u Matt for all u have done for us. Susan and Howard Wickenden.

Fernando personal design and his teams of Masons and Electricians are spectacular! I recommend…read morethem emphatically.

Custom Creations designed and installed the outdoor fireplace of my dreams. The fireplace was added…read morealongside my existing deck to meet my specifications. The whole team was prompt and professional. The service they provided was superb. They even completed the work early. Very impressed! I'd highly recommend this team!!

I've got to say that having our concrete project done with Sal was a wonderful experience. Sal is…read moresuper friendly and courteous and was a pleasure the whole time! We had a stamped concrete walkway and patio areas as well as a driveway extension. Sal communicated well with us the whole time on subtle changes and how to best match the texture of the driveway. Sal was involved in the whole process including ding much of the work himself and making sure attention to detail was a priority. Sal's proposal was very competitive and worth every penny in the end! It was a pretty big project when you see the finished product, it's amazing! Sal's crew were super professional and worked hard to get everything ready for the actual concrete work and they completed the pouring and finishing of the project within a day. Sal and Carlos even came out the next day (Saturday) to clean up and seal the stamped concrete. They even power washed my whole driveway to show off the driveway extension work matching best! Overall, best experience and will always recommend Sal! See the uploaded pictures of the before, during and final product to really showcase his wonderful work!

We got quotes from many different companies but Sal's was the most reasonable price and very…read moreprofessional. Since day 1 he was on time, communicated well and made sure we knew exactly what to expect from his work. He has a good amount of choices on color and pattern on the stamped concrete as well. He just finished our back patio yesterday and it looks amazing! All my family and friends that I have showed the pics to love it. If you're wondering why there is a piece of wood between the patio and our house, it's because this is a new house and if the patio was connected to the house we would lose the warranty on our foundation. If you're looking for a company to do this type of work don't hesitate and give Sal a call! Thanks again Sal!!

Alan replied one year later and stated apparently I'm not a customer he wanted to do business with,…read morehmm he sent his people out to give a quote so he apparently wanted my business but then he and his people dropped the ball. If after coming out they decided that they didn't want my business I would've thought the professional thing to do would to just say thanks for the inquiry but this is a project we're not able or willing to do. I've also noticed that it seems when someone gives him a negative review he can't find their information. Just based on his responses if I were a customer considering this company I'd reconsider after looking at his responses doesn't take responsibility for his actions.

***PLEASE READ BEFORE HIRING FREEDOM***We hired Freedom Outdoor Living to expand our back patio and…read morebuild a pergola. While there are aspects of the project that we feel they did a good job with (mainly the pergola), we feel it's important to warn other potential customers of the issues we have experienced working with them. First, this company uses subcontractors, and unfortunately, many times they didn't show up at all to perform the work they were scheduled to do or performed the work incorrectly. This led to significant delays throughout the project and was extremely frustrating. It put us in the position of constantly following up to ensure the work was done and done right. As an example, the concrete steps we asked them to build were initially very narrow and a safety hazard. We asked them to correct that. Our pergola was not built correctly according to the design, and we had to ask them to correct that as well. The railings around the patio were installed incorrectly, and again we had to ask them to correct this. We understood that the stain of the existing patio may never perfectly match the new concrete patio but the colors are not even close. Dominic was our main point of contact with Freedom and was apologetic every time this occurred (which was frequently) and let us know the excuses the subcontractors provided. They did make these corrections, but what I'm not sure Dominic (and Allen) with Freedom understand is that this is absolutely a reflection on their company when they hire subcontractors that either unreliable, incompetent, just "don't care," or all of the above. Unfortunately, they had already stained our concrete steps so when they did fix the prior sloppy work, the stain didn't match the remaining patio. The biggest complaint that we have with them is that once the entire project was complete (in April 2023), within a month the concrete overlay that they had put on our patio to match the extended patio we built (which it never did) started to deteriorate in a section of the patio. (We now know from speaking with others who have knowledge of concrete work that this overlay was not installed correctly from the beginning). We immediately informed them of the issue and 3 months later (after repeated texts) they repaired the section of damaged overlay without restaining. In other words, we had a large white patch of concrete on our brown stained patio for another 2-3 months. Again, after repeated texts and excuses, they finally let us know they would be sending someone out to stain the patched area of concrete. We had asked them to ensure that the patched area matched the remaining concrete and asked them to fix the issue with the entire patio being multiple different shades of stain. To this they asked us to either pay $3800 to correct the poor staining all done on our patio by THEIR contractors or only stain the patched area of concrete for free. We absolutely refuse to pay Freedom more for THEIR work that was not done right to begin with and agreed for them to only stain the patched area (with the expectation that it would, at least, match the existing patio). Of course, it doesn't and looks awful. I included a picture here so you can see how bad this looks. We are now left with a concrete patio that is 4 different shades of brown and is an eyesore. We have texted Allen and Dominic multiple times to ask that they do the right thing and restain our patio so that all of THEIR work is one color. What is very disappointing is they are not even responding to us anymore. There is no sense of wanting to do the right thing for their customer or even taking pride in the work they are doing. It is very disheartening that after trying to be understanding with them throughout all the delays/failures in the project once they got their money they really didn't seem to care. Allan/Dominic/Freedom Outdoor Living, if you are reading this and would like to correct your staining work on our patio and make this right, we would gladly welcome it and be happy to amend this review.

Shock and Awe! We have been in our home for over 17 years…read moreand had been noticing air and heat and noise coming through our two largest windows in our home. We are quite a ways from 1604 yet we could hear the traffic pretty well. Day and night! So we started the process of shopping around for replacement windows last year and interviewed many vendors. we were quoted and listened to many sales people about their products and installations. We narrowed it down to three vendors and brought the sales people back in for a final presentation and quote. Larry Bindel, the owner of First Place Windows, was not only the most thorough but he was also the nicest guy we talked with and he delivered a professional quote. His price was not the lowest but my wife and I liked him and his delivery and we spoke w a few of his customers. We believed and had it proven that Larry really loves his customers and does right by them. Our windows came in when he said they would and the windows were installed from 1:30-6:30 the afternoon we set up. His installers, 2 guys, worked in the heat and did a great job. They laid plastic over everything nearby before they started and then cut the two large windows out and replaced the old with the new. They caulked around the new windows and cleaned up the mess and left. Larry and his son were there also to oversee the job being done. The new windows let no heat in and we cannot even hear our water fountain against the window. The difference is incredible! Silence is golden. Lol. Plus the windows that Larry installs have a much lower bottom window than the other windows we looked at. We liked this because u can see much more. I believe like 85% more. The other windows seemed to be more 60/40 where u could not see as much. Anyway, we loved Larry and his team, the windows, the service and clean installation and very quite and professional manner. Thnx Larry

Our whole experience with First Place Windows was great. We were presented with the different…read morewindow options and were kept informed of the timeline. The day of the installation was terrific, efficiently done and fast. I believe the price was more than competitive.

Set up a date & time for their free estimate as advertised on their website which was confirmed and…read moreset. Then they send me a message just to change the date on me and tried pushing me into creating a date on when to start the work because everyone else is setting up dates due to their income tax returns and they're getting full. Last correspondence from them was that they do not do work in my area. Seriously! Apparently they are seriously lacking in Customer Service & Professionalism.

Michael, The job is not finished and you will not return my…read morecalls. When do you plan to finish the job?