10 out of 10. I…read morewalked in without an appointment on a Wednesday morning and my Shih Tzu got the royal treatment. I picked him up at 5 and he was cleaner than I ever saw him before. The groomer was a pleasure to speak to and was very patient with us both.

They're very friendly, very good. My dog came back with a shiny beautiful coat and happy!read more

This was my second time using this groomer. They are professional, friendly, and Storm seems to…read morelike them and that says it all! I highly recommend them.

Such a great location. Knew we were going to like it here when we saw the reviews and photos of…read moreother dogs. We have a cavapoo that has more of a poodle look to her. Either way, we haven't found a place we love until now. Price was way more expensive than we used to pay, but I supposed we have to pay more for a good cut. Will most likely be bringing our girl back for her next cut!

I never leave reviews, ever, I am the easiest most understanding person but I'm sorry. This had to…read morebe done Would give 0 stars if possible after what they did to us. My dogs have been coming here for 5-6 years. We loved the way our dogs were treated and cut. New owners took over about a year or so ago, and BOY CAN YOU TELL from the immediate drop in ratings - from all being highly rated to all being one star. L O L Yesterday, our dog was 12 minutes late for his cut, because we had an emergency. Previously, in the 5-6 years of taking our dogs here, we were late maybe 3 times, but they called me to tell me that as we "have a history of being late, the owners now need us to pre-pay for every single appointment if we want to continue sending our dogs there." I further asked to speak to the owners but was never allowed to. I then asked, if we pre-pay for our dogs, and something comes up and we need to re-schedule appointments even A WEEK IN ADVANCE, can we do so? To which she responded "no, payment is non-transferrable" so i asked what if there is an emergency, we are just charged anyway? And she said "yes payment is non transferrable" I again kindly said we were coming there for 5-6 years and I felt we were being treated a little harshly and that was it. Next day, I bring my other dog in for his cut. Asked to speak to owners again. Not able to. Spoke to front desk and girl that cuts my dogs' hair. She stated "I spoke to the owners and due to the events and behavior of yesterday, as we have a no-tolerance policy for that, today will be your last appointment." Appalled. My dogs are 13 years old. One has congestive heart failure and epilepsy along with other problems, and the other has arthritis. I felt so comfortable sending my dogs here since they are used to the girl who cuts their hair, have always been treated properly, cut perfectly, and have never been cut/hurt. I now have to search for a new groomer that I am comfortable sending my 13 year old dogs to. Not to mention, I have sent SO many people here to have their dogs groomed. I am informing EACH AND EVERY ONE of this happening. And they will loose each and every one of these clients. As for the dog that was late to his appointment by 12 minutes, he never got cut and we prepaid for my other dog that went the next day. They charged us the wrong amount (charged us for my bigger dog who never got cut). We asked them why the card was charged 85 dollars (my dog is 5 pounds) and they said "oops sorry looks like we charged you for the bigger dog by accident, we will TRY to get the extra money refunded back to you" TRY? Your mistake. Fix it. And get rid of these new owners.

So upset, had no idea this is undernew management and I am so disappointed…read more we've been customers for over 8 years and skipped our last visit to another groomer during travel... only to return a be disappointed with the result. Lola, or yorkie, is no more than 7 lbs and we were told she was aggressive and was given to us with patches and a horrible cut. so so disappointed

Great place to take your dogs....Im extremely happy on how both my dogs looked when I picked them…read moreup! They were not kept in cages, but little cubbies for pets. The dogs were so calm n relaxed and not anxious at all. It was my first time there, and i'll definitely be taking my dogs there on a regular basis...The staff is very nice, and do what u ask them to do, on your pets. All in all, the dogs looked n smelled great and were calm n happy when I picked them up. Thumbs Up for Paws R Us in Keyport!

Poor communication and overpriced. It took a long time to message back and forth and the owner…read morestopped responding all of sudden. I decided to go for another grooming service in the end.

Very nice lady, she did an amazing job grooming my bichon frise, i highly recommend it!read more

First time here, she treated my god very well. She was done within a hour. I will definitely returnread more

I've gone here for many, many years now, since I had my first dog, Laddie the collie, in 1993…read more I've always trusted Dr. Breitstein (ret.) and her staff, through both my previous dogs, especially my little beagle, Merlin, who lived to 12.5 years old. I'm of course bringing my new baby, Bilbo the Shetland Sheepdog, when he arrives! (He's only 7 weeks old now!) I also highly recommend Eric's Pet Conceirge Puppy Transport Company, Puppy's Breath Transport; his drivers pick the puppy up at the breeder, and drive the pooch to his new home! (413) 306-9953.

SAVE YOURSELF AND PETS. They failed to put our pet to sleep…read more We brought our dog here to be put to sleep and they failed. We ended up leaving with our dog. Of course it's one of the most difficult days a pet owner will have, this hospital made it worse and botched the procedure causing us to leave with our dog after dealing with the pain of saying goodbye. First they messed up our appointment and told us it was a week away. Instead of owning the mistake the receptionist told us it was our mistake and therefore, problem. It didn't matter that my family and I walked in with crying. We asked the receptionist if the doctor could squeeze us in or if she can call the next appointment to see if they can swap at a later time. The receptionist said no. After asking again if she could ask the vet to squeeze us in the receptionist said she'll ask but the vet won't say yes. After sometime the vet did make the accommodation to take us. After entering the room they took our dog back to start the process. Something went wrong with the needle/catheter causing massive discomfort for our dog and for her to bleed onto us while we held her waiting for the vet to come with the IV to start the process of euthanizing. After getting the catheter back in something caused them to not be able to get the IV in. I believe it was because our dog wouldn't stay still. Previous to the catheter our dog laid quietly and still in our arms for 1.5 hours. The movement from our dog likely was because of the needle/catheter that didn't take right that cause her to bleed. After sometime they gave our very small dog a sedative to help calm her down, that didn't work for far too long. This all lasted, what felt like, 30 minutes. Our dog started yelping once the catheter was in. We finally said enough is enough and left with our dog. Who knows what would've happened next. The technicalities of what went wrong and why are confusing to me. I'm not a doctor and this was already a horrible day. All that I know is this place created one of the worst days in my entire families life. Now, we have to bring ourselves to repeat the process of putting our dog to sleep.

Olivia has been grooming out two daschund s for year's and she is FANTASTIC…read more We followed her from where she was before Olivia is TRULY loving, compassionate and loves our boys Jackson and Mylo as if they are her own Great store for all your pet needs

Ten stars! Professional, immaculate pet boutique / grooming facility. Groomers are very…read morecompassionate and gentle. I walked in without an appointment hours before a major snowstorm was going to land. Gail & staff rescued my 7lb toy poodle. She began sliding on my hardwood floors in need of her nails being clipped. Thank you from the bottom of my heart ​and the bottom of Mia's paws! Mimi from Manalapan

I've been going to Susie's for nearly 15 years and always have a positive experience. Ed always…read moremakes my babies look their best and takes such great care of them when I board them with him every year! I love that he takes them into his own home and treats them like one of his own and doesn't keep them in a kennel or crate. I highly recommend them!!

An overall amazing experience for my puppy so very happy to pampered…read moreAlso her boarding was above excellent