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    Ponce Cleaning

    5.0 (2 reviews)

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    8 years ago

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    9 years ago

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    Sanchez All in One services

    Sanchez All in One services

    (8 reviews)

    We requested to have some desert shrubs and weeds removed from our backyard. From the first…read morecommunication they were professional, kind, and helpful, and quoted us a very reasonable price. I definitely recommend, and will be keeping their number for future service requests!

    First of all, we had a weird conversation to start. Then they said they would come out to see my…read moreweeds and give me estimate. We planned it for Thursday. They called me Thursday at 1:30 PM and asked if I wanted them to come out today. The girl who called sounded like she was 7 years old. I told them that I thought we had already established that they were coming out today. So we made an appointment for 2:30 PM. They did not show up until 3:00 PM. I watched them on my cameras, pull up in an unmarked vehicle, a regular sedan. I saw them move the car up in front of my house and then back up, like they were trying to view my backyard. They never got out of the car. I thought they were they were Amazon because I saw the Amazon delivery guy come while this was all taking place. As the Amazon guy was leaving, my phone rang and it was this company calling me to ask me if I was home. She said they didn't think I was home. How would they know that if they didn't come to the door to let me know they were there? They asked me to meet them outside. I met them outside and it was two women, which I felt was odd. While she pointed to the front lawn, she told me that if I want them to "mow my lawn" it would be $300, and if I wanted them to pull my weeds up, it would be $900. What? That's the most ridiculous price I've ever heard. Not to mention, she didn't say if this price was for both the front lawn and the back yard, which they never even asked to see, or just the front yard, but either way, I would not pay that ridiculous price. Obviously, they have little experience because you cannot "mow" my lawn. I don't have a lawn; my yard is rocks with grass and weeds that have grown around the yard. Maybe if they had gotten out of their car, they would've seen that. But again, as I said in the beginning of this review, we had a weird conversation and I had, at that time, informed them that I had rocks in my yard. I told them that that was way too expensive and I wasn't paying that. So they left. I would never hire these people.

    A-1 Cleaning Services - Clean floors and surfaces

    A-1 Cleaning Services

    (75 reviews)

    Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

    I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

    Ponce Cleaning - homecleaning - Updated May 2026

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