2 bedroom, living room, den Work quality exceeded my…read moreexpectations A great value. I will use them again when needed

Contacted Sam last night for a quote and replied to me right away. Once I told him it was a small…read morearea and no other rooms needed cleaning, he left me on read. Sad part is, I was willing to pay the price to get my carpet cleaned, he just never responded. Unprofessional. Update: Sam grow up. No one blocked you. I simply didn't reply because I had service somewhere else that same night. You literally replied to my text minutes after I posted this Yelp review. Like I mentioned, UNPROFESSIONAL. You were texting me back to back and then after I mentioned that it was only this area I needed cleaned, you went ghost on me. Replying to my text only after I posted this review. Be straight up. I have no reason to lie. My expectations are not unrealistic if you were literally texting me back to back then went ghost. Your hours literally show 24/7 LOL....unrealistic? If you weren't up to do the service, or weren't available just say that? You should know as a carpet cleaner how time is sensitive for stains...Nothing is aggressive, this is my experience, my post. Your response is unprofessional and aggressive. Have a blessed day dude.

I'm extremely happy with how my carpet turned out--job well done! I truly appreciate the effort in…read morereplacing the section that my dog chewed up when she was a puppy. Professional and friendly service and Highly recommend! Thank you Elite Carper care!!

Thank you elite carpet , you have restored our apartment carpet and very professional and fast…read moremanner , Best prices in lancaster / palmdale area . Sincerely the "Rodriguez family "

Contacted 4 Seasons and was able to get a cleaning date within the week. They were responsive and…read moreon time. My family were pleased with the overall service and would use their company again. I didn't take any before and after pictures but there was significant stains that the team were able to clean or improve.

Will be using this company again for future cleaning. I messaged Juan about the services I needed…read moreand asked for a quote. He was fast in replying and even faster at coming same day to clean the bedroom carpet and queen mattress in our guest room. He got the job done in about 30 min. Wow. Left the room smelling so fresh and clean! He also didn't increase the rate upon inspecting the target areas. Thanks so much, Juan!

AMAZING! I never thought anyone would get this big ugly stain out of our carpet but Jonny did…read more Jonny and I believe his co- worker's name was Joe were very friendly. They immediately got to work and finished sooner than I expected. Pricing reasonable and he did not change raise the price when he arrived. I Highly recommend him. See before and after pictures.

I can't stress enough how pleased we are with Jonny's outstanding work! From start to finish, he…read morewas super nice, genuine, accommodating, professional, and was really there to listen and help! He explained the entire process and our options available from A to Z and what would be most suitable for our situation as we have pets with hair, fur balls, and accidents in many areas. Jonny was really fast, and completed an amazing job in no time! The house carpet feels so fresh! It's just a pleasure to walk on the carpet, feels and looks brand new. We highly-highly recommend his work and services! Once again, thank you so much for everything Jonny!

cleaned my carrier carpets and did a great job! Highly recommended for your carpet cleaning.read more

Just moved into our home and gave Anthony a call for a quote. He came the very next day and our…read morecarpets are looking so fresh, clean and smell great. Great service and reasonably priced!

I saw his advertisement on facebook. I made an appointment for Sunday morning . He canceled at 6:00…read morea.m. . I rescheduled for wednesday, but he did not return my calls or confirm appointment. Very bad communication and no follow-up

I am soo glad that I called Universal Steemer! The staff is professional, was quick to respond and…read moreI was able to get an appointment at my earliest convenience. I love resonable pricing and the quality of the cleaning is amazing!

Great services honest and trustworthy customer service is always welcoming for new and return…read morecustomers

Liz from LA Carpet Cleaning quoted one price over the phone, then tripled it when they arrived…read more When I called customer service to ask about it, they were rude and dismissive. Total waste of time, avoid this company.

I really wanted to love this company based on their 5-star reviews, and we had high hopes since we…read morehired them for some extra help postpartum with a newborn at home. They were able to get us scheduled quickly and came the very next day, which I appreciated. The arrival window was 12-1pm, but they showed up closer to 1:45. I told the three ladies everything we wanted done: floors, kitchen, bathroom, baseboards, furniture, windows, etc. They got straight to work and were very efficient. I also specifically asked that they use only our cleaning products due to having a newborn and personal allergies. At one point, my husband noticed they were using their own product and had to remind them to switch back to ours. This frustrated me quite a bit, especially since I had mentioned this to the office as well the day before. We had booked 3 hours, but they finished in about 2 hours and seemed rushed overall. A few areas were missed, including under some appliances, parts of the baseboards, the windows, and dusting our console table and dining room table. When my husband reminded them about the windows before they left, it was wiped quickly with a cloth rather than properly cleaned, which felt a bit rushed. I had mentioned the windows specifically when they first arrived, so it was frustrating that they missed it and when reminded, they wiped it down very quickly. Communication was a little awkward. If they had a question, they would call their office, and then the office would call us. I completely understand there may be a language barrier, but it did make the process feel less smooth and made us feel as though we couldn't specify our wants directly. We did ask for a small discount due to the late arrival. They were hesitant, but ultimately took $20 off. Overall, the areas they did clean were done pretty well, and I appreciated that they wore shoe coverings in our home. I just wish the experience had felt a bit more thorough and aligned with the 5-star expectations.

Thank you Iris for having your ladies come and clean. They were so sweet and did an amazing job…read more I work a lot and have a full house. I will contact you to do this monthly. Thank you.