I really love this place. The food is amazing. Their chicken is always great. I would give this place more stars if they minimized their mistakes. I just went in their drive through and received the wrong kind of tortillas and I bought an extra side of guacamole and didn't receive it. It's not a huge deal but it's just extremely frustrating to be so disappointed after driving 15 mins home to see my orders wrong. read more

Poor food like seriously! The service at the registered was great but the food quality was not great at all we had to wait over 15 mins for one order of fries. The prices are pretty high for the area and given the food maybe because it's Mexican still not worth it do yourself a favor and cook at home instead. read more

No definitely no, I will not recommend this place because it's really expensive, I don't know what have so special this chicken x me the taste its just average so if I take my girl to eat there I'm gonna spend more $40 , shit this place doesn't worth it, go spend $40 bucks in another restaurant, a real good one not this place. read more

Pollo Salsa is now offering breakfast! I'm glad because this is right on my morning trek. They are serving traditional breakfasts and Mexican-style breakfasts. read more

My family and I are from Mexico City and moved to Plano, TX 8 years ago, it took us almost 2 years to find a real and good mexican family restaurant and we found it in El Pollo Salsa in Carrolton, TX, The food is real Mexican food, not strange texmex. The place itself is very nice and clean and the staff is smiling all the time. We go at least once every 2 weeks and we always bring our friends from Mexico when they come to visit. Go for it!!! Fernando Avila read more

I could not finish it. had a burrito and some tacos. FLAVORLESS. Well, it went beyond lacking good seasoning to just plain gross.

If you're looking for quick "street tacos", look no further! I highly recommend the taco platter--I favored the al pastor and barbacoa over the chicken just because I typically enjoy them better anyway but all the tacos have great flavor!! My only wish was that they were a little less greasy--but that's a very small detail. You can also pick your salsas and don't forget to grab some pickled red onions! read more

I gave 'em another try; their grilled chicken was excellent--skin-on and flavorful, while their salsa verde was nice and kicky. I'll come back for their chicken! read more

With all the difficulty getting gas right now, this establishment calls the police. He is next to a gas station and the line is in the parking lot. Management is crude, and could care less about the current situation. We weren't the only ones affected. There was an entire line the manager didn't want there and asked the police to issue trespass warnings. Being that we are business owners in Carrollton, we will not support a business that calls the police rather than asking us to move. read more

What a great place. The salsa's all tend to be hot, even the ones marked Mild. But the food is good and served quickly. One thing I will say is they limit your chips, and only serve salsa in small little cups. Portion control seems to be how they keep prices low. Unlike just about every other Mexican place that provides limitless chips. But that's a minor complaint. I'll be going back soon. read more

This place is almost 2 stars. The street tacos are ok and the service leaves much to be desired. However the chicken here is bomb, or simply delicious. I will order the 4 piece chicken and nothing else. The sides are not good either. I come every week there is a kickball game in the area. read more

Really good chicken. Closest I've had to el pollo loco in texas. My kids loved the rice too. Wish they had one in frisco instead of all the fried chicken places. read more

Be ready to clean your own table off before dining. I guess they do not care about cleaning. Trash on floor making me wonder about the cooks. Broken English and dining area is always warm in summer and cold in winter. read more

TRY IT! You can't go wrong with flame-broiled chicken that's super juicy and flavored just right! All the accompaniments are spot-on! And the price is just right! read more

Yummy! Great options and nice space. Drive through takes forever but going inside is a nice experience.

This restaurant has some of the best chicken in town! Definitely a go-to favorite. Make sure you go in to order so you can try all the different kinds of delicious salsa too. Great prices and super great food! read more

Always good whether breakfast lunch or dinner. Pollo Salsa has awesome grilled chicken fresh sides and one of the best selections of salsas you'll find. I've been coming here many many years and it is so constant. Family style it's hard to beat the value! read more

Been here a couple times. The chicken is really good, very flavorful but the rice was undercooked which sucked because it had good flavor as well. I would have to say though, this place is over priced. It was somewhere around $9 for 3 pieces of chicken with beans and rice. I'll give them another shot before ruling them out. read more

Chicken was dry, staff did not offer to replace. Food is usually very good here, but this time was a miss.

Food's good but the drive-thru is sloooow. If you've got a spare half hour give 'em a shot.

I love the chicken and margaritas! My husband, kids and I typically go here 3-4 times a month. Its really affordable, they have great food and customer service is always great. As many times as I have been there, we have rarely came across chicken that wasn't so fresh but they take care of that and change it for new, fresh chicken. Plus the chicken is cooked out in the open and you can see it. read more

This place has pretty good Mexican food. I tried their beef fajitas and they were delicious. Although, I had to drive back around the drive-thru because they sent me on my way with chicken fajitas the first time, so not the best first impression but still good. A little pricey for a Mexican fast food place. I would recommend it and will probably go back! read more

This place is ok just kinda overpriced.. I paid 4.31 for 2 small breakfast tacos which were decent nothing special when I could have driven down the street and got 2 for almost a dollar cheaper.. high prices especially since this is south Carrollton and not Plano or something.. read more

We have been going to Pollo Salsa for years and really love the place. The chicken is prepared very well and is very consistent. The beans are fabulous and the salsa bar is great. We eat there 2 to 3 times a month and have always had great service and great food. The tortilla soup is the best that I have ever had. I highly recommend Pollo Salsa! read more

The first time we went here in May we ate in on a weekend for lunch around noon and thought it was okay - nice interior, okay food (although my chicken was a little tough and dry), a salsa bar, and seemed like someplace we'd eat at again, especially considering that it is very close by us. We were a little surprised that it was so empty at lunchtime though, and I would notice when I drove by that they never seemed to be very busy. The second time we got their food maybe explains why people seem to stay away. That time my spouse picked up dinner via the drive-thru on a weeknight around 6 p.m. At home when we opened the containers our food was just inedible. I got the chicken flautas and they smelled like a barnyard - literally! The smell was...chicken poo and straw. It was horrible - I gagged and my spouse nearly did after he confirmed that, yep, it smelled like manure. After the smell test it all went into the garbage! Goodbye, Pollo Salsa, we won't be eating your food again. read more

Being from California I have been looking for a good carne asada burrito, like I used to get back home. I ordered the stuffed burrito with carne asada. When I got my burrito it was the wrong meat. I told them that I ordered carne asada and I was told that the carne asada was only for the fries. It did not start out great, with that being said my shredded beef burrito was awesome. I will definitely be making the drive down again to try more items. read more

I don't understand how people enjoy eating the food here. I tried the breakfast burrito once, and all I got was grease wrapped in a tortilla. I thought I'd give them a shot with the tacos. Oh how I wish that I spent my money elsewhere. I got 2 chicken and 2 pastor. Both meats dry as hell. Chewy and NO FLAVOR whatsoever. I should have known.. if you can't get a breakfast burrito right, why on earth would I assume you can get STREET tacos right?! Two thumbs DOWN! And it's sad because I was hoping that I'd have a bomb taco spot up the street. SKIP THIS PLACE! read more

I love the grilled chicken. variety of salsa to choose from. excellent place to eat lunch or dinner. reasonably priced.

This place takes me back to the way El Pollo Loco (California) was before Y2K. They make chicken and they make it right. I've eaten there, I ashamed to say, at least twice a week since May 2009. It is basically a hit or miss venue. I had some of the best chicken and some of the worst all in one week. What I like about this place is the fact that they will give you what your ask for; you want moist chicken, they will provide. Great beans and rice, so, so everything else. Don't forget, they have all types of drinks (alcoholic and non-alcoholic). Sunday and Saturdays are their busy days (real busy after church) and weekdays between 2 to 5 pm are the slowest and, I think, the best times to go. They have a salsa bar that says mild, but it all taste hot. Deserts are good, but nothing to write about on yelp. Kudos to the staff, they are friendly and patient. I've only had breakfast there once and it was average. They make tacos, but most people come for the pollo, véale allí amigo. read more

I eat a lot of grilled chicken. Mostly pollo Regio(no I do not work for them). This place is a knock off that is more expensive, non-refillable drinks, and you get three small portion cups for salsa. The chicken is cooked on gas, not wood or charcoal. Small portions of chicken, beans and rice. I have eaten here twice and nothing has changed. I will not be back when there are plenty of other places doing it better. read more

This place beats any of the Pollo Locos I've been to hands down. The chicken is really good especially if you get one that's a little charred. The salsas (especially the brown one) are why I come back though. You can't get your own refills on sodas but I think if you ask nicely, they'll oblige. Not a bad value overall. I feel pretty safe in this place because of all the cops that eat here. read more

I just went through the drive thru at Pollo Salsa. I ordered a 4 piece all dark meat combo. I asked the employee at the window to please make sure they gave me all dark meat because the last few times they have gotten my order wrong. I just got home and opened my order and it is wrong again. I also asked for some Pico de Gallo and was told that cost extra. Even though I paid $8.99 for 4 pieces of chicken. Time to find a new place. read more

My first and likely only experience with Pollo Salsa was a mid-afternoon drive-thru visit. I ordered a chicken burrito combo and brought it home for a late lunch. What makes it a combo? You get a drink. The burrito was there, with unimpressive spoonfuls of salty guacamole, and runny sour cream that had been laid down on a bed of tired, wilted, rusty lettuce. Surprise came when I opened the burrito to dress it and found beef (least I hope that's what it was) instead of chicken. Figured that was OK and proceeded to dine, but the meat had an off-flavor like it had been kept around too long and the sauce on it was too strangely seasoned and spiced to enjoy. Seems like there was a faint hint of oregano going on - nothing specific enough that I could curse it by name. The salsa was on the other end of the scale, smelling and tasting like immature green vegetables despite its bright red color. It was a waste of both time and money to have bothered coming here. read more

First and last time at the pollo salsa. It's down the street and I pass ot all the the time so it was time to do a drive by... or thru. Ordered the 2 piece combo and the bf got the chicken enchiladas. The chicken was way too salty. It was like sucking on a salt block. I will say it was moist and well cooked but very heavy handed in the seasoning. That chicken must have been a preemie because the two pieces were so tiny. The fries were undercooked and over salted as well. Enchilada dinner did not fair any better. Guac was gray and lumpy like cottage cheese and the rest of the meal was just meh. It was rather pricey for fast food. Kinda wish I passed it up again because my tunky hurts now. :/ read more

The first time I came to this place I ordered a chicken fajita burrito. It was mostly fat pieces. I know some places have their bad day, so I decided to go again today. Decided to play it safe so I got a cheese quesadilla. How hard is that to screw up, right? Well it was suppsed to come with guacamole, sour cream and salsa. They forgot the guacamole, and my salsa tasted like it was old. Had a real sour taste to it.However the tortilla had a nice grilled flaky texture to it. I dont think I'll be giving them a try again. I'd deffinataly go to Pollo Regio or Pollo Loco instead! read more

not for me, too bland. its just grilled chicken with no seasoning. tortillas are not homemade and the salsa is average. after going to pollo regio for years this just doesnt cut it for me read more

Be careful! I got food poisoning from the three piece chicken meal with Spanish rice and mixed vegetables!!!! I don't think I'll ever eat from there ever again. I felt so nauseous about 3hr after eating it, and finally projectile vomited it all out and felt so much better. Everything I vomited was that chicken meal!!! read more

I've been a fan of Pollo Salsa for quite a few years. Daily fresh grilled chicken. Although I have enjoyed most of their menu items, my favorite go-to meal is the crispy chicken tacos, charro beans and rice. Green salsa is perfect for me read more

the chicken is good, but if you don't request for a fresh on the grill, they will give you old chicken that has been cooked at least few hours ago. I bought 8 pieces chicken only togo and when I got home the wings were burnt while other meats were very dry. I assume it must be left over since lunch time. read more

Tried to eat, could not get anyone to take an order. Too much attention on TV soccer match.