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Pollo Regio

3.6 (139 reviews)
InexpensiveMexican, Chicken Shop
Open • 10:00 am - 10:00 pm

Order Pollo Regio Takeout or Delivery

Pollo Regio Photos

Business Info

POLLO REGIO ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Good for groups

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Recommended Reviews - Pollo Regio

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Reviews With Photos

Undercooked flautas
Dale Z.

This location needs to step it up if they want to last. They always forget something on to-go or drive thru orders, which is frustrating. Ordered the flautas today and they were undercooked and chewy/ soggy. NOT how flautas should be served. Probably won't be back for a while and will for sure never order the flautas again.

a cup of coffee on a table
Clarice C.

Food was good, service was ok, language barrier. I pass by this location weekly as I head to church and kept telling myself that I would stop. I stopped with my family. For improvement the cheese on the nachos would've been better hot and enough cheese to cover the nachos. My husband ordered the burger and enjoyed it.

a pile of fried food
Cindy B.

Beware!!!! RAW chicken!! Went a little while ago for take out (it's 6:57 pm on January 25, 2022). Came home to open my crispy chicken salad and right there, plain as day, the chicken is RAW!!!! I certainly did not feel like getting food poisoning so returning that along with the other chicken dish to get refund! I loved that salad in the past and was looking forward to it but sadly I don't think we will ever return :-(. What? I was looking at the pic I took more closely- what is that wire looking thing?

Table
Jovany L.

La comida como el servicio estuvieron muy bien, y las trabajadoras son muy agradables y amables.

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6 months ago

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3 months ago

I was told the wait would be 15 minutes, we waited 40 and they still got my order wrong.

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10 months ago

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11 months ago

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Customer Service T.

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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10 months ago

Everything overall great ! Edgar was such a nice person. Definitely recommend if you have tried it very good food!

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1 year ago

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2 years ago

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3 years ago

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Benito L.

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1 year ago

Honestly have never had the chicken here, Wife gets carne asada tacos here and I love them!

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3 years ago

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2 years ago

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2 years ago

Phenomenal service by Luis and Jackie! Quick and assertive! Love this place my go-to spot for lunch!!

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2 years ago

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2 years ago

Luis with the best customer service! super nice and generous! best Chicken ever ! Recommend this place to anyone

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4 years ago

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Lizett M.

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4 years ago

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Benito L.

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5 years ago

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Benito L.

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5 years ago

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Jordy C.

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3 years ago

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Benito L.

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2 years ago

great location on Jupiter and 14th - we were there when it was busy but still quick and good service! And Luis was the best :)

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2 years ago

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3 years ago

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Benito L.

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8 years ago

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4 years ago

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Benito L.

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2 years ago

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3 years ago

Good service and excellent food. Had the burrito and some tacos and did not disappoint.

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Lizett M.

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3 years ago

Luis Romero from pollo regio had such great personality and customer service. Excelente servicio

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6 years ago

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Customer Service T.

We absolutely LOVE your review C K! Thank you so much for choosing us!

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3 years ago

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Benito L.

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8 years ago

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Customer Service T.

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6 years ago

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Cindy M.

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3 years ago

I ordered half a chicken. The mesquite rub was ok, yet mushy. The worst chicken was dry and stringy, thinking it must have been old.

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Benito L.

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7 years ago

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Cindy M.

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9 years ago

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Page 1 of 4

Pollo Regio Reviews in Other Languages

Ask the Community - Pollo Regio

How come I see pictures of chicken mole and mole enchiladas but its not on the online menu to order?

Hi, Karla! Thank you for your question. We used to have Mole and Enchiladas available but they are no longer on our menu unfortunately. We hope to serve you soon!

Don’t See Your Question? Ask Away!

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Mike's Chicken - Spicy Half Chicken

Mike's Chicken

(315 reviews)

$$

North Dallas

So, have been to the one on Maple several times, but it's a far drive so haven't been there in a…read morecouple years. However, I sometimes have to be in north Dallas for business, and this one on Forest is close enough to justify the side trip. I can still say that Mike's has the best damn chicken in DFW. I agree that the sides can be a little underwhelming, and nowadays I usually just grab a couple spicy breasts (yea baby) and sometimes an order of fries (nothing fancy, still good) and forget the plates. But honestly, this is one of those places that you come for the main attraction and if you're counting anything else, well, that's just not right. Yes, you can wait 15 minutes or more when you order at the counter. I've finally come to the point where when my work is done, I borrow someone's computer and order it online, and it's usually ready by the time I get there. This is the way to do it. It's so hot when I pick it up, by the time I get back to my main hub 20-30 minutes later, it's the perfect temp to eat. Don't listen to any Elite types who bad mouth any of the locations. I've never had anything but perfect chicken here. Try it for yourself.

It's good chicken, man. The kind of good chicken that makes you stop mid-bite and nod silently at…read morenobody. I kept wondering who Mike was, so I looked it up--turns out Mike's Chicken is Vietnamese-owned, which somehow made me trust the operation even more. Fair warning: when you go, be ready to wait about 20 minutes--or order ahead like someone who values their time. They cook everything to order. I was like, what? In this fast-food age of heat lamps and broken dreams? But the wait is worth it. The chicken comes out fresh and hot as fuck. Crispy, juicy, and clearly made by people who respect the craft. This isn't grab-and-go chicken. This is sit down, shut up, and appreciate chicken.

Alohahola - Chicken katsu

Alohahola

(28 reviews)

The Good: The…read morecustomer service is very friendly. Very kind workers who are very helpful and explains the menu well. I enjoyed the ambiance of the restaurant with the large mural of a Hawaiian beach and simple island decor peppered throughout. The restaurant is also very clean. I also was fairly happy with the portion sizes for the chicken dishes. The vegetables in the Hawaiian plates were cooked very well and were really good complements with the lunch meals. What didn't work for me: The decoration alone is where this stopped feeling like a Hawaiian restaurant. The Hawaiian plates felt more Asian inspired rather than true Hawaiian inspired. The flavor is excellent, don't get me wrong, but I felt it was a bit of an identity crisis. The Beef BBQ short rib pieces were fatty and overcooked. I had only a few tender bites of beef but the rest was so chewy and fatty that I had to spit it out. Also only had 6-7 pieces of short rib for a $20 plate which I didn't really feel was worth it. The chicken katsu was crispy however I didn't care for the quality of the chicken meat. It was very stringy and tough to bite through in some areas. I was very much looking forward to the macaroni salad but it was just fine. I had high hopes for this one but it just wasn't creamy enough to blow me away. If you have ever visited a Hawaiian island and ever felt like you needed a fix of that memorable vacation, this place won't bring you back to those island memories but you will still be treated very well from a very kind staff. Their attitude is very aloha however I hope one day I can take a bite of their meal and be transported back to island vibes. I would recommend this place if you want solid Asian flavors, but not Hawaiian island specific flavors.

The staff is the nicest -- every time we come in, they treat us like family. They've even surprised…read moreus with freebies before (last time we got a whole extra entrée!). The food is great, especially if you're craving classic Hawaiian meats and a mac salad. Highly recommend if you want great food, generous portions, and the warmest service!

Mo's Fiery Chicken & BBQ

Mo's Fiery Chicken & BBQ

(7 reviews)

Recently tried Mo's Fiery Chicken & BBQ and honestly, it was a really good experience. Their…read morePakistani-style chicken biryani for just $4.99 is a steal the portion is generous and the quality is surprisingly great for that price. You can tell it's made with care, not just rushed food. I usually prefer Hyderabadi biryani (India)but trying this Pakistani-style version was something different for me and I actually liked it for a change. It has its own unique flavor and style that stands out. The owner, I believe his name is Br Arshad, is extremely humble and very attentive. He personally makes sure customers are taken care of, which really adds a nice touch. One thing to keep in mind it's better to call before going. They prepare the biryani fresh every few hours, so you'll most likely get it hot and freshly cooked, which makes a big difference in taste. I also noticed that not just the biryani, but their other menu items are very reasonably priced. Definitely planning to go back and try more. Their weekend lunch buffet also looks very attractive and is priced quite low compared to other places. The ambiance is simple, not fancy, but the hospitality and customer service are top-notch. That kind of warmth is hard to find these days. Really hope they continue the same quality and service going forward.

I have visited three times and really liked the chicken sandwichs. They offer 4 or 5 levels of…read morehotness . I got medium the first time and the two hotter versions on the following visit. I couldn't detect any difference between the 3. Tasty but not " hot" . I haven't tried the bbq yet but I plan too. The frys are very good with a yummy spices sprinkled on them and it's a good size order. The owner/ chef was nice and said he developed the recipes. I would go more often if I wasn't a senior on a fixed income. They are closed on mondays FYI

Pollo Regio - mexican - Updated May 2026

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