Pros: the shop was clean, it was very easy to get an appointment, the nail tech put on a solid set of nails for me, she was very friendly, and the price was reasonable. Cons: they weren't the shape that I asked for, three of them were crooked/uneven, and she was unable to do the fairly simple design I had asked for so she offered to do flowers which were ok but not great. If you're looking for basic nails with no frills, I think they do a decent job. If you want designs, I would politely suggest going elsewhere. read more

So clean and so friendly! I've been here several times for a pedicure and each time is so wonderful. I don't like having my feet touched but these ladies are so gentle. The atmosphere is so inviting and clean. The only reason they're not getting 5 stars is because you have to buy your own "nail kit" for $5. It comes with a file and buffer and they make you buy it or you can use an "already-used" kit for free. Kinda made me feel weird thinking someone else's feet were on my file so I bought the new one. You can keep bringing in your "kit" though and they'll use it for no extra charge. read more

I was able to get in quickly for a gel mani/pedi! Julie was my nail tech, and she took her time and did an overall great job. The salon itself is small (about 4 mani spots and 4 pedi spots), and is super clean! They give you your nail files to bring back to your next appointment, so you know they are not reusing other stuff. It ended up being $100 total for a gel mani/pedi, with a design on the mani. It's a little more pricey than other walk in type salons - but I will likely be back. read more

Nice, clean, good operators!! LOVE my blue pedi! Great, incredible number of colors snd artwork. Very good.

Excellent services at a fair price. I have natural nails and they do a beautiful job. Very friendly and efficient. Definitely my first choice and only option! read more

I was a walk in from out of town. Everyone was friendly and I was able to get in quickly. My tech was gentle. My only negative was that the polish looked bad. read more

I've been going to Polished Nail Salon since highschool, so about 4 years ago now. I specifically go for pedicures and man they do an amazing job every time. I've been polished by every one in there and they do it in a timely manner, professional and clean. (Lily did my pedicure today) Cao, Julie, Casey, Julie, Judy, Hoa& Daisy all sweet ladies. Thank you for providing awesome service read more

Polished Nail Salon - Pedicure - Nail Salons Near Me - Kennewick, Washington

Made an opt at 4:15 for two people. they made my girlfriend wait because they didn't have time for both of us. From the start the didn't clean my nail beds before putting nails on. Then I asked if she'd clean my nails bed and cut my cuticles she didn't. I showed her a picture of what I wanted. They look nothing like what I wanted she cute skin more than once and my nail look like huge spatulas. When I asked for her to make them smaller she didn't. I paid over 100 I left completely unhappy. I would never come back here. read more

Polished Nail Salon - Nail Salons Near Me - Kennewick, Washington

We were so happy to find a quality salon open on a Sunday! We requested special designs in preparation for an upcoming trip, and we're so pleased with the results. Friendly service and very clean. Love,love, love the variety of colors to choose from! Highly recommend. read more

Polished Nail Salon - Beautifully executed full set acrylics in preparation for our Disneyland trip. Magical! - Nail Salons Near Me - Kennewick, Washington

Cannot say enough good things about SOPHIA. She is literally the cutest and nicest human, took her time & got all the dead skin off my toes, she even slapped my legs a little bit lol, and she recommended a free sparkle gel on top which turned out sooo cute! THANK YOU SOPHIA read more

I am so pleased with the way my nails are done at this salon! It is a very pleasant, professional, and welcoming experience. I prefer my nails to be done in a particular fashion, which involves more steps than some others. My nails are prepped with care and diligence in getting the shape just right. By the time she gets to the polish stage, my nails look very natural. The cost of the service is in line with other salons. If possible, they do welcome walk-ins. I am kind of hard on my nails- not on purpose- but these last a long while. read more

Great service, wonderful quality. My new favorite nail salon! Kind women that want to please.

Made an appointment to have a regular manicure and pedicure, they wanted me to come in right when they opened. Walked in and there was only one nail tech running around serving five women at once. She got us all seated and the rest of the nail techs came in a few minutes later. Honestly it just felt rushed for no reason, the girls switched out halfway through my pedicure after one cut my big toe and was bleeding and the lady that did my nails did a worse job than I could have done. I understand they may have felt overwhelmed with how many people were coming in, but I had an appointment and just felt rushed and didn't get the best job. I did like that they had the sanitary bags in the foot soak and the seats were comfortable. Lots of beautiful colors to choose from. read more

Polished Nail Salon - Pedicure - Nail Salons Near Me - Kennewick, Washington

See all

What I asked for/What I got after she messed up two different reference photos-3 hours later. Not even a picky person but I'm so disappointed. Was also charged an extra 20$ for "long nails" knowing she messed up and I wasn't gonna tip her. absolutely bs. Really liked this place before today. read more

Polished Nail Salon - Nail Salons Near Me - Kennewick, Washington

See all

My acrylic nail fell off in a week.. Super disappointed as my typical nail salon nails last 5-7 weeks. They weren't open Sunday so I decided to try Polished and it was a huge waste of money. Staff was not friendly and they looked messy. read more

Over 2 weeks and my nails still look nice! I have done a lot of work with my hand too over this time. I will definitely be going back. read more

Polished Nail Salon - Nail Salons Near Me - Kennewick, Washington

The shop is organized and the ladies here are friendly. I love my dip nails done by Lily, who is very experienced and gentle when using the electric filer. I recommend making an appointment as they are very busy, but do take walk-ins. read more

Polished Nail Salon - Dip powder nails done by Lily - Nail Salons Near Me - Kennewick, Washington

Everyone was so nice. I called and made an appointment on a Saturday for two people and they really worked with me on getting a good time set for all the things we wanted done. Clean facility and nice massage chairs read more

Polished Nail Salon - 355 or 335 dip with some little flowers. Love them! - Nail Salons Near Me - Kennewick, Washington

These lovely ladies always remember me and my family and she always asks about them. Very lovely and clean establishment. My hubby likes this place too. Perfect after dinner pedicure date night. read more

If you want simple and wallet friendly this is a good place to go. I will say, call ahead because they have a small staff. That being said it's nice not to feel like they are slammed and filled with people! Prices were good but the services were mediocre. read more

Polished Nail Salon - Nail menu - Nail Salons Near Me - Kennewick, Washington

See all

We called first thing in the morning and they were able to squeeze in 2 pedicures and a manicure. My niece (5) enjoyed getting pampered like her mom and auntie. My nail technician was very quiet but very meticulous. Some problem areas that others just overlooked, she spent lots of time on to make sure my toes were looking their best. And the price was so affordable. Coming from the West Side of the mountains, the prices shocked me. I will probably go back any time I visit my sister for my pedicure needs! read more

The salon is very neat, organized, and clean. The lady that did my nails was very nice and understood what I wanted to do for my nails, simple, two solid colors, in almond shape. I paid $45 and included 15% tip. However, After only a few days my ring finger nail has already fallen off. I did not have any complaints until now. I am upset especially after paying $50 dollars. I will try to go back and see if they will fix the nail. read more

See all

First time and last time here. Went in for a pedicure. When me and my sister walked in they asked us to pick color, as we were looking the girl kept rushing us telling us she was ready now. When we told her we were still trying to pick she kept pointing at the chair saying she was ready right now. So my sister sat first since she had a general idea of what color. I was sat about 10 minutes after her which was fine. Except the girl doing my toes kept trying to catch up to the lady doing my sisters pedicure making my pedicure rushed. The bag liner had a hole so it kept suctioning to my feet and instead of fixing it they just drained it. So I didn't even get to soak in it. They didn't remove any of the dry skin on my feet and then used a different color than I picked. Color was still very pretty but I wish they would have asked first. On the menu it said the sugar scrub Pedi was $27 and $15 for gel. That's exactly what I got but when I got to the counter to pay they said it came to $58. I have no idea how considering it was the fastest pedicure I have ever had (about 10 minutes) with no massage and a quick run over with sugar scrub and no callus removal at all. My feet still are dry and nails look like I did them myself. Save your money. This place just wants you in and out like a lot of places these days and you can do a better job yourself. read more

Polished Nail Salon - Awful. What a waste of money. Barley did anything but pain my toes and even that was rushed and sloppy. - Nail Salons Near Me - Kennewick, Washington

Did a great job even with a packed store !!! Thought they would be rushed since it was so busy but they took their time and asked if I liked them along the way. read more

Polished Nail Salon - Nail Salons Near Me - Kennewick, Washington

Painful pedicure. The person doing my pedicure nipped my skin enough that it didn't want to stop bleeding. After a while they used superglue to stop it. OMGosh really! The shop was crowded. Not enough room for the services they provided. read more

Very happy with the gel pedicure that I got. Boyfriend was happy with his pedicure too. Service and look of the nails was great.

My wife took my daughter to get her nails done. They were there right at opening, the first customers in the door. The lady asked what they wanted done, where she was told 2 full sets. All of a sudden two older ladies came in the door and sat down at the nail tables, totally ignoring that they were there. While they were still waiting for the lady that talked to them to call them over, another lady came in the door, pushed my daughter out of the way, and sat down at the last table. The lady that talked to them said rudely, we are busy, come back at 11am. They need to understand what customer service means and realize they are not the only nail place in town. This was for my daughter's birthday. I was told about this and I refused to have them go there. After reading some reviews, I think they dodged a bullet. read more

I was in the Polished Nail Salon 2 days ago. My thumb and finger are still sore from the technician cutting so close I was bleeding. When I tried to tell her my thumb cuticle was bleeding she acted like she didn't understand and tried to make some excuse. She took her time on my mani-pedi but she needs to make sure she doesn't cut people and listen. She also cut my nails so short there isn't much left. She didn't seem to understand that either. I have been in this salon before and not had a problem. All in all I would not go back. Try Tippy next. read more

First pedi since moving to Kennewick a week ago! Staff is friendly and efficient, very happy with the service! Definitely call ahead to make sure you can get in, space is small compared to other places I've been. read more

The salon is very clean and intimate, everyone there greets you when you arrive and says goodbye when you leave. Hoa did my pedicure to perfection. I would recommend polished nail to everyon. read more

First time going there-was a good experience! I've been to many, many places, and this one is clean, friendly, and gave me an excellent pedicure!! Will be back! mel b. read more

This was my first mani/pedi here in Kennewick & I have to say I absolutely chose the right business. Julie was wonderful, very professional, thorough & spent a great deal of time making certain both hands & feet were perfect. She also created my own flower design for 2 fingernails. Made me feel pretty & special. I can't say enough great things about the hot rock spa package...sugar scrub, massage hot wrap! My scratchy feet are wonderfully smooth & soft...my legs & feet massaged & relaxed. $95 for 3 hrs of pampering is well worth every penny! I'll be back in about 4-5 weeks! Thank you Julie! read more

Polished Nail Salon - Nail Salons Near Me - Kennewick, Washington

I can't say enough good things about this salon. They do a fantastic job. Well priced. Most importantly, the owner and staff are all truly amazing people. Highly recommend. read more

Worst Manicure & Pedicure I have ever gotten it was all about getting the next person seated.

First time visiting this salon. They were busy (a good sign) and I had to wait a bit but, it was worth it. The woman (Yuli, I hope i spell it correctly) who did my nails, really listened, was fast but gentle, she got the shape and color from my picture i showed, perfect! I got a hot stone pedicure and acrylic fill with gel polish. Happy with everything. I will definitely be back! read more

I'm now to town and have been looking for my new salon. I went in today, hoping they would be as good as their reviews said. Janet did my nails - mani and pedi - and I couldn't have asked for better service. My nails were a wreck from moving and she evened out the broken ones and did a nice, smooth polish job followed by a wry nice hand massage that was sorely needed. This will definitely be my go to nail salon. read more

I went here when it first opened , and I'm so ready to be back . It is so cute and girly in there and the lady who did my nails took her time but still finished fast . These nails lasted me a whole month without lifting . I can't wait to be back . I'm not from Tri-Cities but I'm planning on making a lil road trip just for my nails lol read more

Went here because it was close to home. And now I continue to go back. Always relaxing and inviting. I leave feeling pampered every time.

Absolutely amazing! Always so clean, the staff is extremely friendly and kind! The pedicures are phenomenal and so are the manicures! Cutest little shop! They even have punch cards! read more

Such great service. Affordable pedicures that aren't crap! I'll be going back for sure! Everything was clean and sanitary. They will sell you your own nail files to bring back to cut down on waste and to be extra sanitary! I haven't experienced that anywhere else in TC. read more