Pros: the shop was clean, it was very easy to get an appointment, the nail tech put on a solid set…read moreof nails for me, she was very friendly, and the price was reasonable. Cons: they weren't the shape that I asked for, three of them were crooked/uneven, and she was unable to do the fairly simple design I had asked for so she offered to do flowers which were ok but not great. If you're looking for basic nails with no frills, I think they do a decent job. If you want designs, I would politely suggest going elsewhere.

So clean and so friendly! I've been here several times for a pedicure and each time is so…read morewonderful. I don't like having my feet touched but these ladies are so gentle. The atmosphere is so inviting and clean. The only reason they're not getting 5 stars is because you have to buy your own "nail kit" for $5. It comes with a file and buffer and they make you buy it or you can use an "already-used" kit for free. Kinda made me feel weird thinking someone else's feet were on my file so I bought the new one. You can keep bringing in your "kit" though and they'll use it for no extra charge.

3 weeks later and they still look phenomenal! The gel hasn't lifted and my hair isn't even getting…read morecaught in it! Definitely the best nails I have gotten done in Eastern Washington AND Oregon. Will definitely continue to drive an hour and a half to get my nails done here!

I called ahead to ask if she could do a French manicure using dip powder only, and told her I…read moreneeded to be somewhere by six, which was 2 hours later. she told me that it wouldn't be a problem and that there would be plenty of time. When I arrive, she immediately filed down my nails, only to then let me know afterwards that she didn't have the proper dip she needed, she didn't have enough time to do a full set, and that I would actually only be able to get a fill, which is the same cost as the full set I wanted. she still had a full hour and a half, and i already had told her exactly what i wanted, so i was extremely frustrated and left immediately, with my nails looking significantly worse than when i arrived. really unprofessional. wouldn't recommend to anyone. also the salon itself was messy with boxes of food everywhere. not very appealing.

My first appointment was a great therapy and nail experience. My nails are gorgeous. Juanita cares…read moreabout her clients and does an amazing job. I'm becoming a regular. Check her out!

I had a really disappointing experience here. I am someone who treats myself to a manicure/pedicure…read moreonce in a while; I don't have overly high expectations, but my manicure turned out terrible. The shape of the nails is uneven and sloppy, and the overall job was rushed. To make matters worse, the technician was rude and made me feel uncomfortable when it came time to pay, acting like I should leave a bigger tip even though the service was poor!! That is unbelievable!! For $100 I expected much better quality and professionalism. Unfortunately, this visit did not meet even basic expectations. I definitely do not recommend this place.

I was happy that they took me as a walk in. When I sat on the chair the lady that was going to do…read moremy pedicure brought a small container with the supplies needed for my pedicure. The mail filer, buffing block, and nail instruments were used. I asked her if any of those items were clean/sanitized. She laughed. I looked at her waiting for her response she said yes. As shown in the pic they reuse everything. Typically, they bring the nail instruments in a sanitized sealed bag. Here she brought it in a box like she just finished using it with a previous customer. If you're looking for cleanliness/sanitation protocols that this facility offers this is not the place. RUN I will never be coming back my health is more important. They are rude when you question them.

BEST NAIL PLACE IN TRI CITIES!!!!!!!! Tracy, Amy, Mary,…read moreJoley and Terri's Favorite nail tech!!!!!!!! We love you all

They always do a wonderful job. I have been going to Nails 2005 for 8 years. There friendly and…read morealways do just what it takes to accomplish the look I want.

asked for a simple french tip with polka dots and a k on one finger, after the shaping the guy…read moredoing my nails then sat down and i was waiting for nearly 30 minutes my nails are crooked and when i said smth he just said he wasn't finished but then made no effort to fix it, they couldn't draw the K so i said it was fine... They then charged me $93 for the nails! Very unhappy do not recommend.

I have gone here a handful of times over the years, I will say their work is pretty good, great…read moreshape and designs, I always walk out happy with how my nails look...BUT they are spendy AND this last time I went, the girl filed the sides of my nails so much that she caused cuts on two of my fingers, and then proceeded to file over the bleeding wound multiple times...hours later they still hurt!

I called ahead of time just to make sure that there was space for a quick walk in acrylic manicure,…read moreand when I arrived, they sat me down almost immediately! Very quick! I sat down at 10 am, and was done by 10:38 am. I feel like overall they did a very good job, but some parts on my thumbs with the nail polish were missed. I'm unsure if that is because I told the lady who was doing my nails that I had to be back at work within an hour and a half, so she was trying to be more efficient, or she just simply missed them. They cost $50. I think this is a reasonable price! Overall, I enjoyed the experience and would definitely come again.

Went inside, not that long of a wait time at all. I was then called up by the only guy that works…read morethere and i was seated. Everything was going fine until it got to the part when he was cleaning around my big toe. He slipped and jabbed the sharp end of the cuticle pusher making me bleed out. All he said was "ah" once i pulled away and continued. Over time the skin around my nail began hurting and turning red. THIS HAPPENED IN JULY 2025. It is now JUNE 2026 and my toe is infected. I had to go to the hospital because of the pain i was experiencing. They told me it was definitely an infection, indicating that the tools he was using must've not been clean whatsoever. I am now taking antibiotics for my infection and the top half of my big toe is now purple and is constantly bleeding or leaking puss. I wish I could give this place a 0/10 stars. Never again will i be coming back.

I needed a last minute nail color change and they were able to get it done quickly and it was…read moreperfect!! Great service and friendly staff!

**DO NOT GO HERE, PLEASE!!…read more I flew in for a birthday party from Omaha, NE and searched for a place to get my nails done and found this Salon. I looked at reviews and overall it seemed good. I called and booked an appointment for 2 full set acrylics since my sister was coming with me, fully expecting there to be 2 people there to do the sets at the same time. Showed up at my 5 PM appointment with only one girl sitting there. I showed her a reference pic of what I wanted (the screenshot attached). She was overall nice while doing the nails but after the nails I had left and looked at them, in brighter light, they didn't look anything like the referenced photo. She had done the acrylic very badly, I had acrylic on my skin and spots on my nails weren't fully covered. I wanted gems and she had glopped on glue on my entire nail, not just where she put on gems. After this, I did NOT see her put any top coat on and she didn't ask what kind of coat I'd like. She had taken 2 HOURS to do these nails. When I went back in to request a refund, since these were not worth the $114 I paid for I was met with a lot of dismissive behavior. She was not taking accountability for the messed up glue and the spots not covered in acrylic and the gems that had fallen off(not even 48 hours after). I was told since she spent 2 HOURS(which is on her and her time management)doing the nails that they normally don't do refunds.. After a back a forth she said she would only do a $50 refund(less then half of what I paid). I did not feel like arguing anymore so I took the refund and left. Overall DO NOT GO HERE. They cannot do designs well and definitely overcharge for the quality and services provided. I'm very dissatisfied with my experience and literally cried several times over these nails. It has been 6 months since I had gotten my nails done (because a lack of funds) and I was excited but met with a horrible experience. **DO NOT GO HERE, PLEASE!!