The service was wonderful. I didn't get my technicians name but everyone called her "Mama". I asked…read morefor round/almond shaped acrylics and she executed perfectly. They're awesome. The price was also awesome. I'm from out of town and I wish I was coming back to Kennewick just so I could get my nails done here.

I had a new set of nails put on at another salon about three weeks ago and was really not happy. A…read morefriend suggested TIPSY and I'm so grateful! Lee did an amazing job on my nails, fixed the shape, evened out all of the crooked ones and did a beautiful design. He was really friendly and it was a wonderful experience. I will absolutely be back!

Tiffany quoted me $60 over the phone 3 hrs before my appt time. If she had to take time to grind…read morethe gel polish off my acrylic nails. Stated since I was 1st time customer I needed to pay cash no check or credit card. So I got my drimel out & took the polish off myself. I'm a licensed cosmetologist & did my own nails for years. I was the only client in salon she said after Covid she lost her staff, she & husband were working to keep business afloat. Covid hit so many small businesses. Tiffany is pleasant, talkative & gets to know you quickly. She did a great job on my long nails. I was disappointed when she charged me $70. I didn't question her just paid & gave her a $10 tip.

She's upfront about cash only and prices... but the prices she quoted are insanely high.read more

Quite disappointed honestly. The nail tech I originally had was very clearly not in a great mood at…read moreall! I like to think that you never know what's going on in someone's personal life, but that kind of went out the window when she used the nail file to file through the side of the skin on my thumb. There was no cut down the side of my thumb before stepping into that Salon, an FYI just so that readers are aware. She was filing down the side of my thumb, then I started to feel it sting while talking to my friend, and then the next thing I know there's shooting pain down my finger and I'm bleeding. In order to attempt to solve this problem, my nail take pushed her thumb deeply on the cut that she had created , and then continued to file even further into my skin resulting in more blood. No apology or care from her at all on the matter. Rude. I didn't even complain, I simply said "that hurts quite a lot, you've cut the side of my thumb so please can you stop"...and she continued regardless until anther nail tech stepped in and moved her onto another poor client. This was quite a horrific experience, she did not shape the nails well at all and a younger nail tech - who seem to know what she was doing - created the shape & colour that you see in the picture in order to try and resolve what the other lady had done. I would give three/four stars to the younger girl as she was very kind and talkative, unlike her colleague who was moody and ignored every question I had. The younger nail tech took great care in avoiding that cut that had been created and apologised profusely even though she was not the one who created it. But for $60...not worth it. Overall: better places to go, nails aren't fab but not awful thanks to the second nail tech, just miss this one in my opinion. Will not return.

This was by far my best experience for nails I've had in YEARS. Not only did she not hurt my…read morefingers with the file, or cut my buds from being speedy gonzales... she actually watched out for the problem spot on one of my nail buds, and didn't make it worse! Also, this is my FIRST experience where I showed the nail tech my inspo photo, and the nails came out exactly like them! They've officially gained my business from here on out. No more salon hopping for this girl

Got my pedicure done and it was great! The technicians are so friendly and dedicated. Im so glad i…read morechose to go to Luxe Nails and Spa! Leaving feeling very pleased... will be coming back for sure!

Been going there for years. Always friendly good service and great prices. We have never had any…read moreissues. I had some issues with fungal nails, which improved drastically after using their service on a regular basis. I have never needed an appointment as they have a large number of stations.

3 weeks later and they still look phenomenal! The gel hasn't lifted and my hair isn't even getting…read morecaught in it! Definitely the best nails I have gotten done in Eastern Washington AND Oregon. Will definitely continue to drive an hour and a half to get my nails done here!

I called ahead to ask if she could do a French manicure using dip powder only, and told her I…read moreneeded to be somewhere by six, which was 2 hours later. she told me that it wouldn't be a problem and that there would be plenty of time. When I arrive, she immediately filed down my nails, only to then let me know afterwards that she didn't have the proper dip she needed, she didn't have enough time to do a full set, and that I would actually only be able to get a fill, which is the same cost as the full set I wanted. she still had a full hour and a half, and i already had told her exactly what i wanted, so i was extremely frustrated and left immediately, with my nails looking significantly worse than when i arrived. really unprofessional. wouldn't recommend to anyone. also the salon itself was messy with boxes of food everywhere. not very appealing.

My first appointment was a great therapy and nail experience. My nails are gorgeous. Juanita cares…read moreabout her clients and does an amazing job. I'm becoming a regular. Check her out!

Pros: the shop was clean, it was very easy to get an appointment, the nail tech put on a solid set…read moreof nails for me, she was very friendly, and the price was reasonable. Cons: they weren't the shape that I asked for, three of them were crooked/uneven, and she was unable to do the fairly simple design I had asked for so she offered to do flowers which were ok but not great. If you're looking for basic nails with no frills, I think they do a decent job. If you want designs, I would politely suggest going elsewhere.

So clean and so friendly! I've been here several times for a pedicure and each time is so…read morewonderful. I don't like having my feet touched but these ladies are so gentle. The atmosphere is so inviting and clean. The only reason they're not getting 5 stars is because you have to buy your own "nail kit" for $5. It comes with a file and buffer and they make you buy it or you can use an "already-used" kit for free. Kinda made me feel weird thinking someone else's feet were on my file so I bought the new one. You can keep bringing in your "kit" though and they'll use it for no extra charge.

Highly recommend this salon!…read more The staff is great and they engage with you in just the right way. We have arrived as a family and talk to each other during our services. They just know how to interact and respect your needs. My family enjoy doing mini dates fir pedicures or manicures with gel or color. It is must to try this place. Cleanliness is important to this salon. Get ready to spoil yourself!

Highly recommend this salon! Very clean and friendly! Always have a good experience and beautiful…read morenails!

I love that this place is right next to Brews because while my husband is drinking beer I can go…read moreget my mani/pedi and meet up with him afterwards! It is also opened later than normal businesses so that is perfect for those of us who work. A negative is if they are busy- they rush big time on your pedicure and you barely get a foot massage. Majority of the ladies are nice and can communicate fairly well with you!

Go elsewhere! DO NOT recommend. This was the first time since Jackie had left that I had gone back…read more(out of location convenience). I had noticed my nails were lifting after getting my nails filled by Hannah, I went back in to see what could be done. After describing the situation, and how the lift was catching my hair when I washed it. She said I was lifting my own nails. I may have laughed out loud because who pays $60+ then does that a week later. Anyway, quality and class are not found with Hannah or at that lackluster salon. This place was so much better when the real Jackie owned it because she was professional, caring and provided superb quality. Improve on providing quality customer service that truly stands behind their work.

I had a really disappointing experience here. I am someone who treats myself to a manicure/pedicure…read moreonce in a while; I don't have overly high expectations, but my manicure turned out terrible. The shape of the nails is uneven and sloppy, and the overall job was rushed. To make matters worse, the technician was rude and made me feel uncomfortable when it came time to pay, acting like I should leave a bigger tip even though the service was poor!! That is unbelievable!! For $100 I expected much better quality and professionalism. Unfortunately, this visit did not meet even basic expectations. I definitely do not recommend this place.

I was happy that they took me as a walk in. When I sat on the chair the lady that was going to do…read moremy pedicure brought a small container with the supplies needed for my pedicure. The mail filer, buffing block, and nail instruments were used. I asked her if any of those items were clean/sanitized. She laughed. I looked at her waiting for her response she said yes. As shown in the pic they reuse everything. Typically, they bring the nail instruments in a sanitized sealed bag. Here she brought it in a box like she just finished using it with a previous customer. If you're looking for cleanliness/sanitation protocols that this facility offers this is not the place. RUN I will never be coming back my health is more important. They are rude when you question them.