Sandra/Sandy mentioned that I could leave a review for the business once when I first started going…read moreto her and I always thought I would leave a decent/neutral review. That all changed this last year, 2018 has really shown the true colors of how Sandra feels towards certain clients. Nomarlly I don't like to leave a review like this. She does a great job at nails for your first few times & afterwards only when she is in the mood. Sandra's skill level is not something above any other standard nail salon. I personally went to her because I thought one nail tech with her own business must be more attentive than being in a standard nail salon. There were several issues with the customer service, lack of common decency, and kindness. As per her skills: there have been times she has rushed my nails, cut me, and used the drill on my nails in such harsh ways- making my nails so thin you could see under my actual nail into my nail bed- so unprofessional and completley unsafe! We are all human and I try to always put myself in the other persons shoes, but I don't even want to try being in her shoes for a second. If someone did that to her nails or her daughters nails she would have flipped!! When I mentioned that she was making my nails too thin and now my hands hurt, she just shrugged her shoulders at me and said she had to do it. That was a lie and she knew it. I have seen her be rude to customers that were finishing up while I was waiting outside & I have had her be rude to me & rush through my appointment as well. She does have a mightier than thou attitude towards others, especially when I brought my friend who sat outside while I was getting my nails done. My friend got scolded by Sandra when she opened the door to ask if we needed anything since she was getting a drink next door. During that appiontment & every other appiontment after Sandra gave me attitude that was unnecessary. I left my appiontment deposit with her and I'm never going back. I work in the same shopping center and tell everyone to be cautious of her. I've decided that was it in & 2019 I won't do business with people that don't realize - people are the heart of your business and shouldn't be seen as cash cows!! We are all human, if you can't be pleasant or civil towards other human beings do not go into business and expect people to pay you for your rudeness and mediocre work.

Absolutely the WORST SERVICE EVER! I've been calling and texting for days and there is no type of…read moreanswer. I'm asking for a full set appointment and have no response. It's a little salon in Corona, it's not Beverly Hills Laqued Nails...its a small knock off. Come on, you can def. answer a potential customer. Who does she think she is a celebrity nail artist!

Always great service It's always clean...the tech and shop I have no problem with a referral to…read moreother's. Thank you for your service

Jenny is Fantastic! She's gentle and friendly. She's the perfect person for pedicures! She removed…read morethe in-growns without any pain! The shop is very clean and organized. Thanks for a great experience, Jenny.

I came in on a Saturday and got regular polish on my natural fingernails and gel on my toes…read more Unfortunately, by the very next day, my fingernail polish was already chipped and looked messy, which was really disappointing given the price. I wasn't doing anything out of the ordinary, and it definitely didn't hold up the way I expected a professional manicure to. The technicians were nice, but overall the service did not feel worth the money. The only part that lasted was the gel pedicure. I wouldn't return based on this experience.

Dorothy and Kevin are excellent. Just book ahead of time cause they're highly requested. And they…read moreare well priced. Not overpriced at all. Been a client for years and will continue coming here because of the excellent service.

Pedicure was great, friendly staff and clean atmosphere. I would recommend. Will come back.read more

Jackie is amazing--she really listened to my vision and even custom-mixed the exact color I wanted…read morefrom scratch. Super clean and professional (she sterilized everything in front of me), and her Gel-X technique is fast, long-lasting, and so relaxing I almost fell asleep. Tony did my pedicure and was just as great--professional, positive, and really attentive to what I wanted. Herbal Nail and Spa in Chino is clean, beautiful, and has a great vibe with drinks, music, and movies. Management checks in, which shows they care. Highly recommend.

I LOVE Jennifer! She is absolutely amazing. I brought in my own press-on nails and asked if she…read morecould apply them in a way that would actually last, and we worked together to come up with an amazing method. My nails came out looking like a fresh, brand-new set for half the cost -- seriously obsessed with how they turned out. Jennifer took her time, was so sweet, and really cared about making sure everything looked perfect. She is also the ONLY person I trust with my brows -- she always takes her time and gives me the best shape every single time. She is incredibly talented. If you're booking, please ask for Jennifer. Thank you!!

Alex did an amazing job on my nails, seriously one of the best sets I've had. He was so detailed,…read morepatient, and made sure everything looked perfect. I'm absolutely obsessed with how my nails turned out. Thank you Alex, as always.

I love double Oo nails! Everyone is so nice and accommodating, and all of the nail techs are great,…read moreespecially Tina! She is so sweet and always says she is happy to serve you. She is great at what she does and she really wants to make sure you love your nails. She was out of tow for a while but she's back now and I'm so happy! I went to her today and she could tell that I wasn't crazy about the color I chose and she recommended putting another sheer color on top which made my nails come out beautifully. I'm so happy with the salon and with her service! Thank you Tina!

I had such a great experience with Hanna! She is super…read moretalented, detail-oriented, and really takes her time to make sure everything looks perfect. My nails turned out exactly how I wanted. On top of that, she's so sweet and makes you feel comfortable the whole time. Definitely coming back again Highly recommend Hanna to anyone looking for beautiful nails!

If I could give a million stars I would. Jesie was phenomenal. I've recently take on the care of my…read more92 year old uncle, and cutting his toenails has been one of the biggest challenges. They are unsightly, yellowish in color and as thick as a glob of butter on the toe. This may be TMI on the graphic visual but I'm posting this review in case someone finds themselves in a similar circumstance or taking care of a loved one in such a situation. First, the location is easy to find in the CVS parking lot off hidden valley -located in the back of a very nice hair salon. Jesie was very kind, compassionate, and helpful when dealing with my uncle. First he had dementia so he is very forgetful, we push him in a wheelchair because walking (due to age and dementia) is limited. She was able to assist me in getting him into the lovely large lazy-boy chair used for the pedicure and placing a regular chair next to it so I could be there with him. My uncle has a catheter which some people find off putting but she did not flinch over the sight of the bag. She took her time and did way better than I could have hoped on his nails and she alternated between her various tools to get his nails presentable. Jesie is the only person who would even consider helping my family. She has experience from her career in a podiatrist office and is so patient and nonjudgmental to the condition of her clients nails. I could not have felt more at ease having her assistance in this.

They don't return phone calls you leave a message and a phone number and they don't call you backI'mread more

Walked in with my mom. 1st time here. I did mani and pedi…read more Mom pedi. Don did my nails and loved them. I requested he did cateye used my natural nails...some look smaller than others but I didn't care...I wanted my own nails. Pedis both my mom and I liked as well

I would give 5 stars, this place is easy to accommodate an appointment and they don't force…read morecustomers to do the add on here and there. This is my favorite place to get my pedicure done with French tip. Tammy is my favorite girl to deal with toenails and Cindy is good with hands and nails designed. The place looks okay even it can't be fancy compared to other places I went in Costa Mesa, where they serve Champagne. They give out coupons and you can use that every time you come back.

This is a long overdue review! I've been coming to this nail salon since their grand opening last…read moreyear, and I can confidently say they never disappoint. This review is especially for Leda, Quinn, and Kim -- they are not only incredibly talented, but also some of the most caring people you'll meet. Leda first recommended I try hybrid gel nails, and I haven't looked back since. Not only do they look amazing, but my nails last for weeks without any issues -- no lifting, no chipping, just consistently beautiful results. All three of them have impeccable attention to detail, and their expertise truly shows in every set they create. No matter who you book with, you're in great hands. What really sets this place apart is the experience -- every visit feels relaxing, welcoming, and genuinely enjoyable. The conversations are always great, and they make you feel like part of the family. They also offer a wonderful selection of pedicures, and you can enjoy a beverage while you unwind (their Thai tea is a must-try!). I leave every appointment feeling refreshed, pampered, and brand new. I'm so grateful I stumbled upon this amazing salon -- highly recommend to anyone looking for quality work and an all-around great experience!

I came here with my dad to each get a manicure and a pedicure. I called to make a reservation for…read moreus and requested that we sit together because we haven't visited in a while. They were happy to accommodate. We originally booked a "Relief Pedicure" but we ended up upgrading to the "Royal Treatment" and it was the most luxurious pedicure I have ever gotten. It was 100% percent worth the splurge. The spa was clean and decorated in red and gold for the Lunar New Year. Everyone was so nice. I love cooking Vietnamese food so the owner even brought me a special Lunar New Year dish (I think it's called Báhn Chu'ng or Báhn Tét). It was so delicious and so thoughtful. She even made me some extra to go. I live an hour and half away but I'll definitely come back to this hidden gem.

Shout out to my girly pop Helen, she did a amazing job. This is my first time getting builder gel…read moreand I am in love, I appreciate her recommending something that is healthier for my nails She is precise and takes her time with her work which I can appreciate.

Tina kept digging into my toe to where it hurts real bad. Also she didn't paint my nails I had to…read moreask then it was so thick I y Told her to take it off. I just couldn't believe it. Never I had this before and it was 60.00 for what pain and no polish. I feel bad I gave a poor tip but it was terrible. Will not go back there.