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Services - Polish Studio
Manicure
Manicure and pedicure
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This was my second and definitely last visit to this nail studio. I genuinely wish they would exercise their "right to refuse service" if they don't want to work with certain customers, rather than provide poor service and leave people feeling unwelcome. The first visit went fairly well. I was referred by someone who told me to ask for Conan or Tracy, which I did when I scheduled our appointments--two pedicures and one manicure. They seemed hesitant on the phone but still booked us. When we arrived, Conan did my mother's pedicure, someone else did her manicure, and I was assigned to someone entirely different for my pedicure. I brushed it off, assuming they were busy, and we left thinking we had an overall decent experience. However, our second visit was very disappointing. I called and spoke to Tracy directly to schedule two pedicures and two manicures, again requesting Conan and Tracy. I was told that neither of them were doing nails anymore and that they were not taking bookings with them. I was disappointed but agreed to book with whoever was available. When we arrived, things quickly went downhill. My mother sat with foils on her old dip nails for 43 minutes before anyone started her manicure. We both got the $45 "Pampered Pedicure" and started at the same time--but the service I received was clearly not what was described. The technician skipped the massage and the warm towels entirely. When I mentioned this, he smirked and told me he " o, I did it. I didn't forget how to do my job," which was very unprofessional. I clearly didn't receive those steps, and I wouldn't make that up. (Wish they would check their cameras) He then had me walk barefoot across the studio with no sandals, which felt unsanitary and careless. Then to my surprise, I saw both Tracy and Conan actively working on clients--so clearly, the information I was given over the phone wasn't truthful. My manicure experience continued to go downhill. It was rushed, sloppy, and he didn't clean up my cuticles properly. I stopped the dip process right at the beg and requested a basic manicure without polish because I didn't want to continue receiving subpar service. Overall, I left feeling disappointed, disrespected, and frustrated. If you do decide to come here, just know that the service is hit or miss--and in my experience, it was mostly a miss. Honesty and consistency go a long way in customer service, and unfortunately, both were lacking here. Right before I leave I ask the lady that's doing my mother's manicure if that's Tracy and Conan just to verify that it is them indeed and she looks at me and says "no, Tracy and Conan are at home" I have attached a picture of them. This place is full of lies. And I did not tip. I will not accept this kind of disrespect. Tracy and Conan you should be ashamed to run a business like this. Your business wouldn't be here if it wasn't for your customers! Total was $185. What a joke this place is! Update after the response I received: I want to clarify that I never said I spoke to Tracy today--only that Tracy was present during our visit. If you're available to assist with walk-ins, it's genuinely confusing why you wouldn't also help with scheduled appointments, especially when clients specifically request you. That part of the scheduling process still doesn't make sense to me. I do appreciate you taking the time to respond to my review. However, it feels like the main concerns I shared may have been overlooked. This experience was about more than just a scheduling mix-up--it was about honesty, consistency, and the quality of service. I hope this feedback is taken constructively. Thank you once again!
I came here on Friday afternoon and was seen about 30 minutes after my appointment time. Kim did a great job on my manicure and Tracy did a great job on my pedicure. I got the glamorous pedicure ($50) and I think the upgrades were worth it for moisturizing my feet. I got the spa manicure ($50) and I dont think the upgrade was worth it because my hands were still dry afterwards. I would do the normal manicure ($25) next time. Everything looked clean and they use disposable plastic liners for the pedicure tubs.
I found this place on Yelp and decided to book an appointment because it had great reviews.... Thank you Yelpers for steering me right! It did not disappoint. The service was great, the price point was decent, and the nails look fantastic. I like a regular mani and pedi, they offered comfortable massage chairs and a large color selection, what more can you ask for. Will definitely be back
Service is amazing. The photos can speak for the quality (the dip powder was super thin the way I like it) and the salon is nice super comfy and kept cool. Amazing experience. Highly recommend Linn!!
Finally found my nail place!!! Waited a little while but everyone was sweet and made sure to tell me how much longer the wait was and you don't really get that at most places. Kinda small but I love it.
I've now gone to this nail salon twice. Once for a pedicure and once for a manicure. I would say they did a good job both times. It was clean, price was average, and everyone was professional. I love my toes and fingers. It's not easy to get my fingers just right cause they're so tiny but They look great. At times I didn't understand the lady doing my nails but I feel like that's no different than any other place. They did a nice job massaging our feet and took their time. Pedicure lasted an hour and the manicure was 25-30 mins. Definitely would return!
They are so nice here, we came in early on Saturday for 3 gel manicures and they sat us right away! The girls were so nice to my kids and patient. My girls always want multiple colors and most other salons are so rude about that (I'll never understand ) but here they were nice and sweet and made my kids feel comfortable so I really appreciate that. I would and plan to go back! Thank you!
My daughter and I got simple pedicures and powder dip manicures today. We came in around 5pm and had a salon all to ourselves. We got clean, pretty nails and everyone was super friendly and made our experience even better. The price was decent as well ($175 before tip for 2 of us).
Kim did my dip powder mani nails and she was FANTASTIC! She made sure to take her time and ensure I had the perfect color and shape.lots of colors to choose from. I had recently moved to the area and used Yelp to find this place. Called 4 hrs before and made an appt. The place is clean and roomy. There is a charge if you use credit card or debit card there, so bring cash for payment and tips. Prices reasonable ($45 for dip powder mani). Loved this place overall. Highly recommend !!
This place was a dream come true!!! Michael did my pedicure and my acrylic manicure and they are both FLAWLESS!!! Absolutely incredible, he said he would take care of me and he did. I am so grateful. He is an artist! it was everything I wanted and more I will definitely be going back and requesting him.
5 years ago
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Tracy T T.
Thank you Chloe! We appreciate you and the review, see you soon.
5 years ago
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Tracy T T.
Thanks Ro, we appreciate your business, hope to see you again soon!
6 years ago
Business owner information
Tracy T T.
I apologize about your experience, we would love an opportunity to…
4 years ago
7 years ago
Love love love this place!!!!!! Brand new salon, clean, employees are super friendly. I'm super picky about my nails but Tracy has done a fabulous job. Definitely come back for my dipping water. They would charge me more than $35 for this in another nail salon, so this place is such a price-saving steal. read more
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Tracy T T.
Thank you CT, we appreciate you!
6 years ago
The salon itself is is super cute and has a great atmosphere. My 1st visit was for a mani/pedi and Mary had me so relaxed I almost fell asleep. My second visit was just as fantastic and I absolutely love my fun little flowers! I have found my new go to nail artist/studio! read more
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Tracy T T.
Thank you Ashley! We appreciate you and Mary sends her many thanks.
7 years ago
The salon is so clean and super cute. I was able to get an appointment right away. Making an appointment on Yelp was easy and they responded very quickly. My technician was great. I explained to her that I was in the military and my job causes me to break my nails more frequently. She styled my nails to help them from breaking. The staff were very welcoming and accommodating. They also have a stamp rewards card for cash payers, which is really nice. I would definitely return again and again!! read more
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Tracy T T.
Thank you Angelica! Gina sends her many thanks and we at Polish…
7 years ago
It was my first time today... and all I can say is that I WILL MOST DEFINITELY be going back! I love how relaxed I felt and Tracy did an amazing job! I had my nails put on by someone else who really didn't do what I had asked. I needed fills and for them to file my nails down because it wasn't the length I had wanted. So I scheduled my appointment with them, went in and Tracy seriously helped me out! I live on the south side and their location is about 25 minutes from me but it was so worth the drive! I'll see them in a couple weeks! read more
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Tracy T T.
Thank toy for the review, tracy sends her thanks. See you again soon
6 years ago
Today my friend and I tried out Polish studio for the first time and we were so impressed! The salon is incredibly clean and was very relaxing. My nail tech, Kevin was so sweet and did an amazing job on my full set! We called and made an appointment in the morning and arrived 10 minutes early and they took us back right away. The quality, speed, and service of this visit is unparalleled to any salon I've been to in Tucson. Polish has made a fan out of me and I will definitely be back in the future! :) read more
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Tracy T T.
Thank you Anja! We are so happy you gave us a try and Kevin sends his…
5 years ago
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Tracy T T.
Thank you Jena, we appreciate you and thank you for being a loyal…
5 years ago
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Tracy T T.
Thank you Dena, we hope to see you and your mom again soon.
5 years ago
I have been going to the U of A for the past 4 years and this is the only salon that I have found that consistently does a great job on my nails. The both the gel and acrylic have lasted forever every time I go. Tracy is also the best for designs! She asked me about every detail to reassure that I would be satisfied. Love her! It is super clean and they get the job done quick. I am never in there for longer than an hour. Staff is great! Will be coming back again! read more
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Tracy T T.
Thanks Emma, we appreciate your business, we hope to see you again…
7 years ago
LOVE this place, best nail salon in Tucson!! Very clean, great color options and prices. Tracy did an amazing job on my dip manicure. I'll definitely be back, thank you!! read more
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Tracy T T.
Thank you Heather, we appreciate you.
5 years ago
Very nice very clean, Kevin is so nice and he did my nails perfectly. This place will definitely be my go to for the future! I like my acrylics French tips so much, they're exactly how I wanted them!!! read more
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Tracy T T.
Thank you Qixuan! We are happy you love your nails and Kevin send his…
7 years ago
Polish Studio is a VERY friendly and clean salon! They have several "levels" of pedicures to choose from and many colors. They took their time and did an excellent job. I came in for a pedicure and dip nail and was very satisfied, the prices are fair and right in line with most salons. Thank you to Tracy and everyone at the salon for a pleasant experience! read more
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Tracy T T.
Thank you so much, we at polish studio appreciate you
5 years ago
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Tracy T T.
Hi Amy, I'm sorry to hear about the polish, I will speaker to the…
2 years ago
4 years ago
6 years ago
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Tracy T T.
Hi Elaine, we appreciate you and look forward yo seeing you again.
5 years ago
Business owner information
Tracy T T.
Thank you Kimberly, we appreciate you!
5 years ago
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Tracy T T.
Thank you Lizzy, we appreciate you and will work hard to earn your 5*…
5 years ago
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Tracy T T.
Thank you so much Nicole, we appreciate your business, hope to see…
7 years ago
Very professional team that are fun, friendly and very attentive to details! The nail studio is very clean, beautifully decorated and relaxing. The prices are fair and product quality exceptional. I'm so glad I found them and will never go anywhere else! read more
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Tracy T T.
Thank you so much MG!
6 years ago
Business owner information
Tracy T T.
Thank you Lany Kay, we appreciate you and Gina sends hee thanks. Best…
7 years ago
I have been here twice, super friendly staff, very clean, beautiful modern studio. TONS of color dip, regular polish and gel options. Love the work they all do! read more
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Tracy T T.
Thank you Erika, we appreciate you
6 years ago
Business owner information
Tracy T T.
Thank you Sophia, we appreciate you and hope to see you again soon.
5 years ago
I loved how my nails came out , the staff is very friendly and they take their time to please your needs. They are also very cautious and overall perfectionist. read more
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Tracy T T.
Thank you Andrea! We appreciate you and thank you for the beautiful…
7 years ago
Outstanding new place, very modern and clean decore. Super friendly staff and very welcoming, the price is on par for the area. My dipping nails came out beautifully, the signature pedicure was well worth the price. Since they are new they have 10% all month, I will definitely be coming bac, I highly recommend this place. read more
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Tracy T T.
Thank you Gloria, see you next time
5 years ago
I'm a transfer student at u of a and needed my nails done so bad. Looked at a ton of nail salons reviews and came across all these beautiful pictures and they definitely matched my expectation. It's a little far away from U of A main campus but I will make the 20 minute drive for the quality and price. They shaped my toes beautifully and gave my damaged acrylic nails the revamp they needed. 10/10 recommend! (Don't mind my middle finger shape my acrylic cut it so short and I didn't want a tip on one nail lol, they shaped it the best they could!) read more
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Tracy T T.
Thank you Mika! We are happy you enjoyed your visit and we hope to…
3 years ago
4 years ago
4 years ago
7 years ago
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Tracy T T.
Thank you sandra's, we appreciate you
4 years ago
Business owner information
Tracy T T.
Hello there, I think you have mistaken us with a different salon,…
6 years ago
I've been looking for a place in Tucson and came across Polish Studio. I called and they worked with my schedule. They were friendly and welcoming throughout the process. I told Tracey what I wanted and she made it happen! I love the outcome and will definitely be coming back! read more
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Tracy T T.
Thank you Citlalli, we appreciate you and hope to see you soon.
6 years ago
LOVE Polish Studio!! It's so clean, friendly staff that really cares about their work and the customer experience! Great prices and a beautiful selection of polishes!! I genuinely enjoy getting my nails done here read more
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Tracy T T.
Thank you Isabel, we appreciate you and look forward to seeing you…
5 years ago
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Tracy T T.
Hey Emily, thank you for the review, we appreciate you.
6 years ago
Best experience in Tucson! I'm so beyond impressed with this place. Gina did a full set with ombre polish. She didn't grind my natural nails too much and she was so meticulous in shaping my nails and making sure both hands matched perfectly. The ombre was perfect. Best in Tucson by far. This is the place to go for great service and quality work. read more
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Tracy T T.
Thank you so much Shifali, we appreciate you.
4 years ago
5 years ago
Business owner information
Tracy T T.
Thank you so much, we appreciate you!
More info about Polish Studio
6021 N Oracle Rd
Ste 101
Tucson, AZ 85704
Directions
(520) 535-8186
Call Now
Visit Website
https://polishstudionails.com
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Ask the Community - Polish Studio
How much to soak off current set and do an overlay over natural nails?
Hello, Soak off are $15 with service…
Do you use any vegan polish such as dazzle dry or spa ritual?
Hello, sorry we don't carry vegan polish.
How much would a fill and gel polish be?
Hello, please give us a call at 520-219-7147
