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Services - Polish Studio
Manicure
Manicure and pedicure
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This was my second and definitely last visit to this nail studio. I genuinely wish they would exercise their "right to refuse service" if they don't want to work with certain customers, rather than provide poor service and leave people feeling unwelcome. The first visit went fairly well. I was referred by someone who told me to ask for Conan or Tracy, which I did when I scheduled our appointments--two pedicures and one manicure. They seemed hesitant on the phone but still booked us. When we arrived, Conan did my mother's pedicure, someone else did her manicure, and I was assigned to someone entirely different for my pedicure. I brushed it off, assuming they were busy, and we left thinking we had an overall decent experience. However, our second visit was very disappointing. I called and spoke to Tracy directly to schedule two pedicures and two manicures, again requesting Conan and Tracy. I was told that neither of them were doing nails anymore and that they were not taking bookings with them. I was disappointed but agreed to book with whoever was available. When we arrived, things quickly went downhill. My mother sat with foils on her old dip nails for 43 minutes before anyone started her manicure. We both got the $45 "Pampered Pedicure" and started at the same time--but the service I received was clearly not what was described. The technician skipped the massage and the warm towels entirely. When I mentioned this, he smirked and told me he " o, I did it. I didn't forget how to do my job," which was very unprofessional. I clearly didn't receive those steps, and I wouldn't make that up. (Wish they would check their cameras) He then had me walk barefoot across the studio with no sandals, which felt unsanitary and careless. Then to my surprise, I saw both Tracy and Conan actively working on clients--so clearly, the information I was given over the phone wasn't truthful. My manicure experience continued to go downhill. It was rushed, sloppy, and he didn't clean up my cuticles properly. I stopped the dip process right at the beg and requested a basic manicure without polish because I didn't want to continue receiving subpar service. Overall, I left feeling disappointed, disrespected, and frustrated. If you do decide to come here, just know that the service is hit or miss--and in my experience, it was mostly a miss. Honesty and consistency go a long way in customer service, and unfortunately, both were lacking here. Right before I leave I ask the lady that's doing my mother's manicure if that's Tracy and Conan just to verify that it is them indeed and she looks at me and says "no, Tracy and Conan are at home" I have attached a picture of them. This place is full of lies. And I did not tip. I will not accept this kind of disrespect. Tracy and Conan you should be ashamed to run a business like this. Your business wouldn't be here if it wasn't for your customers! Total was $185. What a joke this place is! Update after the response I received: I want to clarify that I never said I spoke to Tracy today--only that Tracy was present during our visit. If you're available to assist with walk-ins, it's genuinely confusing why you wouldn't also help with scheduled appointments, especially when clients specifically request you. That part of the scheduling process still doesn't make sense to me. I do appreciate you taking the time to respond to my review. However, it feels like the main concerns I shared may have been overlooked. This experience was about more than just a scheduling mix-up--it was about honesty, consistency, and the quality of service. I hope this feedback is taken constructively. Thank you once again!
I came here on Friday afternoon and was seen about 30 minutes after my appointment time. Kim did a great job on my manicure and Tracy did a great job on my pedicure. I got the glamorous pedicure ($50) and I think the upgrades were worth it for moisturizing my feet. I got the spa manicure ($50) and I dont think the upgrade was worth it because my hands were still dry afterwards. I would do the normal manicure ($25) next time. Everything looked clean and they use disposable plastic liners for the pedicure tubs.
I found this place on Yelp and decided to book an appointment because it had great reviews.... Thank you Yelpers for steering me right! It did not disappoint. The service was great, the price point was decent, and the nails look fantastic. I like a regular mani and pedi, they offered comfortable massage chairs and a large color selection, what more can you ask for. Will definitely be back
Service is amazing. The photos can speak for the quality (the dip powder was super thin the way I like it) and the salon is nice super comfy and kept cool. Amazing experience. Highly recommend Linn!!
Finally found my nail place!!! Waited a little while but everyone was sweet and made sure to tell me how much longer the wait was and you don't really get that at most places. Kinda small but I love it.
I've now gone to this nail salon twice. Once for a pedicure and once for a manicure. I would say they did a good job both times. It was clean, price was average, and everyone was professional. I love my toes and fingers. It's not easy to get my fingers just right cause they're so tiny but They look great. At times I didn't understand the lady doing my nails but I feel like that's no different than any other place. They did a nice job massaging our feet and took their time. Pedicure lasted an hour and the manicure was 25-30 mins. Definitely would return!
They are so nice here, we came in early on Saturday for 3 gel manicures and they sat us right away! The girls were so nice to my kids and patient. My girls always want multiple colors and most other salons are so rude about that (I'll never understand ) but here they were nice and sweet and made my kids feel comfortable so I really appreciate that. I would and plan to go back! Thank you!
My daughter and I got simple pedicures and powder dip manicures today. We came in around 5pm and had a salon all to ourselves. We got clean, pretty nails and everyone was super friendly and made our experience even better. The price was decent as well ($175 before tip for 2 of us).
Kim did my dip powder mani nails and she was FANTASTIC! She made sure to take her time and ensure I had the perfect color and shape.lots of colors to choose from. I had recently moved to the area and used Yelp to find this place. Called 4 hrs before and made an appt. The place is clean and roomy. There is a charge if you use credit card or debit card there, so bring cash for payment and tips. Prices reasonable ($45 for dip powder mani). Loved this place overall. Highly recommend !!
This place was a dream come true!!! Michael did my pedicure and my acrylic manicure and they are both FLAWLESS!!! Absolutely incredible, he said he would take care of me and he did. I am so grateful. He is an artist! it was everything I wanted and more I will definitely be going back and requesting him.
4 years ago
5 years ago
They were able to fit me in same day on a Saturday. At first they were fully booked, but offered to put me on a waitlist. They called within the hour due to a cancellation and I got in quick for a mani/pedi. I got the basics but the girls did a great job, and I love the quality of the polish. I was nervous at first to not be able to pick out the actual bottle, and pick from the chart but it all worked out. Minus 1 star for no beverage service. A small detail but most places I know of generally offer water, soda or wine. (Maybe that's a TX thing?) I rushed in or I would've got Starbucks before lol read more
Business owner information
Tracy T T.
Thanks for your feedback Cheryl, we appreciate your business, we will…
5 years ago
I love coming to get my nails done at polish studio, they are always so nice and welcoming, and go above and beyond to make sure I walk out happy with my nails. read more
Business owner information
Tracy T T.
Thank you Evy, we appreciate you.
2 years ago
5 years ago
Everyone is so nice here and there's great customer service. Love getting my nails done by Tracey :) read more
Business owner information
Tracy T T.
Thanks Monica we appreciate your business, hope to see you again soon!
4 years ago
This is my new spot! I really like this place because the work they do is excellent. It is a very clean salon with a detail oriented staff. I highly recommend. read more
Business owner information
Tracy T T.
Thank you for the review!
3 years ago
I would highly recommend this place! i went in there yesterday for my bday full set and it was amazing they gave me exactly what i wanted. they had 3 different people work on my nails so that i would be satisfied with what i wanted. overall they were really nice it was a good vibe in there too. i would recommend this place very highly. read more
3 years ago
5 years ago
Kevin did my nails and not only do I love them but I loved the amazing customer service! If you are debating on whether you should give them a shot, do it! read more
Business owner information
Tracy T T.
Thank you! Kevin sends his thanks.
5 years ago
I came here because I could not get an appointment at my usual salon and I was in a crunch for time. The owner is nice but my nails are meh and for $50 it should be more than meh. In 2 days one mail broke and then 4 days later another, I haven't had this happen in over a year and I did not have time to go back to have it fixed. I expected better and am happy at the last minute my daughter was able to get an appointment elsewhere because she would have been gravely disappointed. read more
Business owner information
Tracy T T.
Hi Roseann,…
2 years ago
5 years ago
I love all the color choices that they have, the meticulous service, and the clean environment. I get my nails done by Kevin and love my pedicures with Kim. She's very gentle and addresses any ingrown nails appropriately. read more
Business owner information
Tracy T T.
Thank you AZ H, kim sends her many thanks
5 years ago
I havent gotten my nails done in a couple years. It's usually a nerve wracking experience for me because they never really understand what I want. That wasn't the case here! Everyone was so dang nice, and they did an amazing job. Polish Studio is way across town from where I live, but I'll absolutely make the trek back. read more
Business owner information
Tracy T T.
Thank you! Enjoy your Vegas trip and see you when you get back.
4 years ago
6 years ago
I came here for the first time with a new coworker of mine and her best friend. The environment is modern and clean. I enjoyed the simple decor. I asked for a gel french manicure and Kim did an excellent job! I highly recommend this place and especially Kim read more
Business owner information
Tracy T T.
Thank you so much Susan! We appreciate you.
4 years ago
3 years ago
Unskilled and unorganized, no attention to detail whatsoever. Nails are oversized, crooked and uneven acrylic/filing. Will not be returning. read more
4 years ago
So went in as a walk in... I'll give them 1 star for the availability. The guy sits down starts doing my nail. I initially went in for a mani and pedi.. but I left after the mani.. the nails looked good (one more star) but honestly felt man handled and they laughed about how I wanted my nails short... but I work in the medical field and that's why I get them short but I love my femininity and that's why I get my nails done... in my short time there the words he addressed to me were "relax" said that twice , "these take 2 minutes to dry, so don't pick your nose" "Dame, you have a lot of skin on your cuticles" my dude it's exactly why I was there.. I would have been ok, if he would have just kept quiet not have said a word. I guess people in the service industry underestimate the way you make people feel. Maybe he was having a bad day. But yeah that was my experience. I went there bc of all the good reviews. And the 4.5 stars but yeah, that was my experience. read more
5 years ago
Business owner information
Tracy T T.
Hello Emily,…
7 years ago
What a great service they have at polish Studio, everyone is so nice and welcoming, they pay so much attention to all the details to try to give you the best experience and service. I am very pleased with my nails they look so pretty and it's exactly what I ask for. I will definitely go back again! read more
Business owner information
Tracy T T.
Thank you Ayme!
4 years ago
7 years ago
Everyone was super nice! Just in time for Valentine's Day Will be back to try their other services soon! read more
Business owner information
Tracy T T.
Thank you Shannon, we appreciate your patronage and review of our…
5 years ago
I came in near the end of the day as a walk in appointment and was able to get in for a full set with very little wait! It was very clean and calm with an overall great atmosphere. Kevin did my nails and copied my inspiration photo almost exactly. They came out even better than I hoped. I'm very happy I chose to come here and will definitely return! read more
Business owner information
Tracy T T.
Thank you Kiera, we appreciate you and the review. Kevin send his…
3 years ago
Best nails I've gotten in Tucson, possibly the best nails I've gotten ever. I just got a gel manicure and it was amazing. I loved how they took it off without soaking in acetone, and the nails came out perfect. Also, very reasonable price (35 for gel). I was also done in under an hour considering I had to get my old gel taken off and new gel put on. Best nail salon in Tucson hands down!! read more
6 years ago
Kevin did an amazing job with my nails and was very friendly. I showed a picture of the design I wanted and he executed it so well. I will be coming back, I've found my place! :) read more
Business owner information
Tracy T T.
Thank you Izabella, Kevin sends his regards.
3 years ago
3 years ago
We're very kind got me in quickly they did my nail's quickly and did a great job would definitely recommend too anyone! read more
2 years ago
6 years ago
My new regular spot. Salon is SUPER clean, bright and quiet. The pedicure was thorough and wasn't rushed. I didn't feel like I was in an assembly line to get pushed out the door. Service is worth the price! Would love to keep this place a secret but it's hard to find this quality in Tucson without having to wait hours! read more
Business owner information
Tracy T T.
Thank you Alex, we appreciate you.
Decided to give my girlfriend an early Valentines day gift and get her nails done. So I went on here to try and find a good place. I saw Polish and saw they had just opened. We walked in and the salon is very clean and all brand new!! You can tell they take pride in the salon and want to make their customers feel very comfortable. After making sure she was good to go I left to get my hair cut. I came back and asked her how it went and she said that she really likes this salon. Everyone was so very friendly and they made sure she was comfortable the entire time. I looked at her nails and they looked amazing!!! I would highly recommend coming here and supporting this salon. Plus you get to support a local business!!!!! read more
Business owner information
Tracy T T.
Thank you troy! We will see you and girlfriend again soon
3 years ago
6 years ago
Business owner information
Tracy T T.
Thank you so much Betty! Kevin and Kim sends their best regards and…
7 years ago
Polish Studio is a beautiful, modern, clean nail salon. Feeling very relaxed and pampered! Kim did an amazing job on my pedicure complete with paraffin wax! Kevin is the most talented nail tech. So much attention to detail!! read more
Business owner information
Tracy T T.
Thank you Marcy! We appreciate you and your review.
4 years ago
6 years ago
Business owner information
Tracy T T.
Thank you Ali, we will see you again soon.
7 years ago
A nice family run business that aims to please. Prices are on point and service impeccable. It is very clean, tastefully decorated, has a relaxing atmosphere, and friendly owners. Kevin did a wonderful job on my acrylics he was very patient with me, kept making sure I liked my nails throughout the process from the nail shape to my gel color. Liners are also used for each pedicure which is a big sanitary plus! They are also open seven days a week which is perfect for my crazy schedule. It's a little bit farther for me but worth the drive, I will definitely be back! read more
Business owner information
Tracy T T.
Your awesome MiMi. Thank you and we will see you again soon.
What a gorgeous salon! Brand new, spacious and clean-it's everything I'm looking for when I am looking to get a nice mani or pedi! I got a nudey-pink dip polish and my significant other got a manicure! The service was wonderful and the work for my dip set was beautiful! The employees are skilled and really take their time to meet your needs. The owners of this salon are also so sweet and attentive. I highly recommend this place for anyone looking for a new salon in the Tucson area. I promise you won't regret it! Thank you Polish Studio!! I will be back for my next fill :) read more
Business owner information
Tracy T T.
Thank you Grace! You two are awesome.
7 years ago
Business owner information
Tracy T T.
Thank you Christina, we truly appreciate your business and review.
5 years ago
I got a refill and gel nail repaint from Polish Studio. They did a fantastic job and the place has a modern feeling & really nice looking. The employers are very friendly. read more
Business owner information
Tracy T T.
Your awesome Casey, we appreciate you. See you next time.
4 years ago
More info about Polish Studio
6021 N Oracle Rd
Ste 101
Tucson, AZ 85704
Directions
(520) 535-8186
Call Now
Visit Website
https://polishstudionails.com
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Ask the Community - Polish Studio
How much to soak off current set and do an overlay over natural nails?
Hello, Soak off are $15 with service…
Do you use any vegan polish such as dazzle dry or spa ritual?
Hello, sorry we don't carry vegan polish.
How much would a fill and gel polish be?
Hello, please give us a call at 520-219-7147
