I experienced a fairly carefree process in downloading the app, registering my credit card, then…read morerenting and returning my bike. The next bike app is 24 MB, so you may want to download it in advance and complete your registration. They will charge $1 to your credit card which is later refunded. Once you enter the bike ID you wish to rent on your app, a code is texted to your​ phone that you can use to release the bike. One beauty of the process is that you can return the bike to any of 50 locations. There's an app feature that helps you locate the nearest drop-off. The app is clunky, at least in it's Android version, but it does make a fairly complicated process quite manageble. The seats on the bikes are as adjustable, and the bikes are much easier to ride than I expected.

The bikes got us around, but not the best biking / rental experience. Unlike others, I got us…read moresigned up ok, but it did take me a while to figure out the App name vs. the bike rental, but once I found the app and downloaded it, sign up went pretty smooth. The bikes themselves though felt quite unstable to me. The handlebars are too high or too out front making the front wheel feel not quite in control. (We've rented share bikes in lots of other cities, these were the worst.) I felt like every time I got on and tried to get going there was a lot of initial unstableness. At one station we accidentally tried to unlock a bike that was out of service, user error, we didn't notice the small flashing red 'out of service' light, since we were new to this rental company. But it let us pick the bike and gave us a PIN #, but then wouldn't unlock because it was broken. Why in the world do they even let you rent a broken bike? We then unlocked a working one, and took off. Of course we now had 3 bikes ticking down and we couldn't get the broken one to cancel. I had to call customer service and explain what happened and they were very nice and removed it from our account and cancelled the charge. But who likes calling customer service? Not me. Anyways - I appreciate the fact that there were / are bikes to rent, the price was good, and I liked that the lock on the wheel means you don't have to dock it. That's a cool option. It was a quicker / decent way to get around the city for short jaunts and meant we saw more then we would on foot. It just seems they could get better quality / more stable bikes, and fix the broken ones, or at the very least, change their system so you can't accidentally rent a broken bike. Finally, saw a lot of stations that had 0 to a few bikes, but then at one point saw a van re-distributing bikes to empty stations, so they're trying. I guess a wobbly bike is better then no bike!

Wife & I did the GAP-C&O in June 2026 (Pittsburgh to Wash DC) & it exceeded our expectations. GTBR…read moreplayed a significant role by outfitting us with BIKES IN GREAT CONDITION (no tech probs), TURN KEY ITINERARY, & a CONVENIENT EQUIPMENT DROP OFF in DC. They even had a back-up bicycle for me since I was an intermediate size. WE WOULD WITHOUT HESITATION RECOMMEND GTBR to folks who are interested in touring the GAP/C&O and do not know how to make it happen. My wife rented one of their e-bikes which was a great equalizer for riding together. Everyone was happy!

Our group of 11 riders hired Golden Triangle to organize our five-day ride on the Great Allegheny…read morePassage two weeks ago, including an afternoon tour of Fallingwater. We began the planning process a year in advance of our ride and Dana led us through every step of the way. Everything went without a hitch: shuttling us from Cumberland to Pittsburgh, securing great accommodations for our large group, and transporting our luggage from point to point. Dana even arranged perfect autumn weather for us; the only rain we experienced was during our tour of Fallingwater. The service provided by Dana, the rest of the GTB team and their partner businesses along the GAP was well worth every penny we spent. Highly recommended!

I recently bought a Riese and Muller Homage GT Rohloff HS Dual Battery bike at Kindred Cycles. I…read moremainly dealt with Aaron during the whole process of test riding, ordering, and picking up my bike. Aaron was very friendly, patient, & very knowledgeable during my buying experience. I also dealt with Katharine & Alicia, they were also very friendly, patient, & helpful. I ordered my bike in the beginning of October 2022 & it was delivered at the end of January 2023. Aaron helped me a lot during those 3 plus months with answering my questions, concerns, & special requests. I live 3 plus hours north of Pittsburgh & I was worried about picking up my bike at the end of January Because I live in the snow belt area at this time of year it isn't the ideal time to be traveling with a bicycle on a rack on the back of my suv. I was worried about doing damage to my new bike with snow, ice, salt, etc. Aaron said he would store my bike still in the box until I was ready to pick it up. I really appreciate that he would do that for me, seeing that it could be weeks or months until the weather got better to pick it up. When I was able to finally pick up my bike, Aaron & his staff quickly put my bike together. The day I picked up my bike Aaron spent hours with me going over the features of the bike, setting it up with my personal preferences, test riding it to my sure it was adjusted right for me & helping me with buying accessories for it. Not once did I feel pressured to buy extra stuff or if I was asking stupid questions or trying to push me out of the door after the purchase. Aaron reached out to me a couple of days later to see how I was doing and to let me know that if needed anything to let him know. Nice to know that I wasn't just a number to them and that I felt like I would be taking care of for years to come. I can't say enough good things about my experience at Kindred Cycles. I would highly recommend them for your next bicycle purchase or for repairs or services. Darryl Case

Great responsive bike shop. Patient, knowledgeable and kind. They have skills to work on all types…read moreof bikes

Number one top notch Bike shop in the area. I have bought…read morefrom three of the Pittsburgh TREK locations, and all have been above and beyond with customer service, bike knowledge, assistance with parts / accessories, and helping you truly find what you need. Most recent purchase was a TREK checkpoint. This bike has amazing specs, top components, and everything you need for a very comfortable, enjoyable ride on almost any terrain.

Saw the store and had to go in My beloved trek is getting on…read morein years I wanted to see what was in the store I was warmly greeted Told the gentleman that my son lent my old trek to a friend and I might never get it back ... He told me if I did check out their website for the "kellybluebook of bikes" You can bring in your old bike like a car trade in they will give your something for the old Sweet There is a big selection of treks From little kids bikes to really high end as in 3k maybe more Very nice bikes around 550 that would serve the casual rider very well Mine is over 12 years old My trek has served me well A store dedicated to the trek brand I love the idea And they seem to know their bikes well It's not the same as going to the Target a few streets over Easy parking it worth a ride over

I stopped in here the other day desperate to get air in my tires. I'm not an avid biker but I was…read moreplanning on riding my bike around the NFL Draft just to take a look around. My tires were flat because I havent been riding since last summer. I stopped to fill them up not realizing they had the STUPID Presta valve and so every place i went for air wasnt working. I parked my car and ran in here with my bike and they were extremely friendly and very helpful. They filled my tires for free and sent me on my way. Thank you Iron City Bikes for being a friendly business. If I ever need anything for my bike, Im coming to you! Thank you, Likelong Yinzer

As someone who doesn't bike often but whose bike needed a tune-up after many years of not getting…read moreone, I felt intimidated to bring my bike into a shop. Iron City Bikes' staff was lovely, everything was priced reasonably, and I didn't have to wait long to get my bike back. I plan to return for my next tune-up or anything else I need!

We had the best time on this tour. I even learned some new things about my own city! The tour…read moreguides were super nice and accommodating. I like how they incorporate history, art, and culture. We biked to Allegheny City Brewing, swung by Penn for a look at the lager caves, stopped at Eleventh hour and Aslin. Beers were included as well as bites at one stop. I would say that you should have moderate skill/confidence riding a bike for this tour since you're weaving through the city. A great way to explore Pittsburgh and get a small taste of our awesome beer scene!

We had a blast doing the Bikes & Brews Tour with Dan and Diane experiencing some great tastings and…read morelearning pieces of Pittsburgh history.

OMBicycles!! How have I NEVER reviewed this glorious Pittsburgh institution? Literally one of the…read moremost fun places you can visit in the city. They've got so much stuff packed in making so much for the eye to see. Many, many treasures. This is the oldest bicycle shop/museum in the world!! All sorts of fun displays, over 3,500 bikes. Themed bikes, vintage, and hard-to-find bicycles. They've got movie props and so much more too. If you're visiting Pittsburgh, add this place to your stop. It's worth the time!

This museum should be at the top of everyone's bucket list when visiting Pittsburgh! The display is…read moredone amazingly "organized" yet chaotic enough to be exciting! There's nothing boring "museum" about Bicycle Heaven, it will entertain all ages, even if you've never ridden a bike in your life! The collection is absolutely massive from the oldest bike ever made to the new modern lightweight bikes. So many purple seats, it'd be fun to try to count them all!! Be ready for the memories to come flooding through, it's definitely a walk through time.

Hands down one of the most memorable rafting trips. They were very accommodating in every way. I…read moretook my 68 year old aunt on a trip to fill a bucket list item. Brandon our guide fully took care of her and her needs while on the river. While not guaranteed that you won't fall out he made it his mission to make sure that didn't happen. Our safety gear was properly fitted and the safety briefing was held to an important standard. I cannot thank them enough of ensuring we had the best and most exciting time.

We did the Middle Yough though White Water Adventures for a part of my brother's bachelor party…read more We had a group of 15 with ages ranging from 12 to 45. The set up was easy online. The communication was great throughout. Our guide was awesome. He was very knowledgeable and on top of the responsibilities of the tour. This is a great activity to push yourself, but not in a way that you will regret it the next day. A great time had by all! I would highly recommend this company or use them again if I was to book a trip like this.

Z-Trip Pittsburgh is horrible. I called and got an automated service. That was okay. I got a…read moretext update and I clicked the link. No pick up? I did not know what that meant so I tried to call. All automated and hung up on me. By then it had been 30 Minutes. Heading to the airport you do not want to see No pick up. Ended up using Lyft who was awesome. I liked yellow cab in the past but ztrip was not for me. No customer service to talk to a person maybe the new thing but this was horrible.

We arranged for a wheelchair van to pick up my Mom after a sleep study. They confirmed the…read morereservation the day before. Then they cancelled our ride the next morning. We were stranded.

I worked with Nick to arrange a roundtrip transport and he was very professional and responded…read morepromptly to my inquiries. Mike was our driver and he was great and very patient with our day-long journey. The whole experience with Integrity Transportation was wonderful.

I have experienced repeated problems with Integrity Transportation when using its service for…read moremedical appointments. The service has been consistently unreliable and unprofessional. Most recently, I had a medical appointment on October 1, with a scheduled pickup time of 10:10 a.m. The driver never arrived. I tried calling the office several times, but no one answered. Because I could not rely on Integrity Transportation, I had to take an Uber to my appointment and pay out of pocket. This should not have been necessary. I am entitled to this transportation service and should not have to spend my own money because the company failed to show up. Unfortunately, this was not an isolated incident. On numerous occasions, drivers have arrived an hour or more late. There have also been other instances in which they never arrived at all. Clients must be able to depend on transportation provided for important medical appointments. Repeated lateness or no-shows, combined with the inability to reach the office when problems arise, is unacceptable. I hope Integrity Transportation takes these complaints seriously and improves its reliability, communication, and accountability. People who depend on medical transportation should not be left stranded or forced to pay out of pocket for an Uber because their scheduled transportation never arrives.