I recently bought a Riese and Muller Homage GT Rohloff HS Dual Battery bike at Kindred Cycles. I…read moremainly dealt with Aaron during the whole process of test riding, ordering, and picking up my bike. Aaron was very friendly, patient, & very knowledgeable during my buying experience. I also dealt with Katharine & Alicia, they were also very friendly, patient, & helpful. I ordered my bike in the beginning of October 2022 & it was delivered at the end of January 2023. Aaron helped me a lot during those 3 plus months with answering my questions, concerns, & special requests. I live 3 plus hours north of Pittsburgh & I was worried about picking up my bike at the end of January Because I live in the snow belt area at this time of year it isn't the ideal time to be traveling with a bicycle on a rack on the back of my suv. I was worried about doing damage to my new bike with snow, ice, salt, etc. Aaron said he would store my bike still in the box until I was ready to pick it up. I really appreciate that he would do that for me, seeing that it could be weeks or months until the weather got better to pick it up. When I was able to finally pick up my bike, Aaron & his staff quickly put my bike together. The day I picked up my bike Aaron spent hours with me going over the features of the bike, setting it up with my personal preferences, test riding it to my sure it was adjusted right for me & helping me with buying accessories for it. Not once did I feel pressured to buy extra stuff or if I was asking stupid questions or trying to push me out of the door after the purchase. Aaron reached out to me a couple of days later to see how I was doing and to let me know that if needed anything to let him know. Nice to know that I wasn't just a number to them and that I felt like I would be taking care of for years to come. I can't say enough good things about my experience at Kindred Cycles. I would highly recommend them for your next bicycle purchase or for repairs or services. Darryl Case

Great responsive bike shop. Patient, knowledgeable and kind. They have skills to work on all types…read moreof bikes

We had the best time on Labor Day kayaking (my first time) therefore I did tandem with my friend to…read moreget comfortable. I felt super safe and confident to do it solo next time. All of the staff were super friendly and helpful. I paid $34 for one hour tandem kayak. There were free parking lot and free lockers. I can't wait to go again, was so much fun.

This was a fun experience overall. We went on a perfect weather day, the lake was busy, people and…read morecars all over. There was some wildlife including; great blue herons, ospreys, and fish. Some of the staff was less than kind -- not rude, but they were a bit flat. The kayak was expensive, we did a tandem kayak for two hours and we needed maybe 45 minutes to see the entire lake. I would say price ratio to what you get is not entirely worth it. The cars were constantly going by, and noisy. There was a fun bridge, a fun building with a mini bridge with nests and an island that creates a sort of loop on the lake. I would recommend checking out the other locations as they likely match the price for experience, and planning these out.

Great selection& very knowledgeable staff. Skip the big box stores, and invest in a well qualified…read moresmall business.

absolutely great customer service. I was searching for an item ( goose sunglasses) that seemed to…read morebe out of stock everywhere, not only did they confirm they had it actually in stock, but shipped it super fast across the country. I made a follow up call to inquire about it and they confirmed it had shipped. THEN even though I didn't ask for tracking the same person I spoke to earlier today called me after they had closed just to confirm that the package was delivered and make sure there wasn't anything else I needed help with. absolutely do not hesitate to spend your money with them. I will in fact be ordering some more sunglasses just to give them more business

I went there to try mobility devices (walker/rollator). I wanted to try before I buy. The business…read moreis very small but I got professional one on one help. They knew the product and let me try them. I have an idea as to how to operate one thanks to the employee who assisted me. Although I liked one of the products, I'm still going to shop around to compare. At least they gave me an idea of what I'm looking for.

Great shop for both novice and experienced cyclist. I looked all over the Pittsburgh area bike…read moreshops for a replacement fork for one of my vintage bikes. Rapps looked around for a bit, found one and fixed me up with with other parts necessary for the modification. He has lots of parts, knowledge and is not just a new bike dealer. Lots of bike makes and types.

I have been shopping at EB Pepper since it was in the Ross Park Mall (Well over 15 years ago!!) I…read morehave travelled to many cities, both in the US and abroad, and I can honestly say that hands down this is my favorite boutique--no sloppy looks here, feminine, well-made, CHIC and gorgeous clothing--i even tried to shop here pregnant--If you need a cocktail dress or a rehearsal dinner dress OR an amazing suit..i just wish they would have a website... Love this place, always will!

I bought my first pair of designer denim here over 5 years ago, and have been hooked ever since. 7…read moreFor All Mankind Bronze Swarovski Crystal Pockets. Fantastic experience.

These guys really know their stuff! The price I paid was less than what I thought it would be, and…read morethe staff is always friendly. Yes, they are open on Saturday, too !!

Get ready to be lied to and taken for a ride by Randy in the sales department/whole store..... I…read moreplaced and order for a piece of equipment on 7/8/2019 by Randy, he took my credit card info over the phone and told me that it would be at store for pick up by 7/11/2019 or 7/12/2019 and said would call me when in, well on 7/12/2019 I called Ritenour Equipment to speak with Randy to inquire about if my equipment came in, I got shuffled around on the phone for 10 minutes to finally be told that Randy is unavailable and nobody knows anything about my order except Randy, so I was told he will have to call me back, ohhh boy. Randy calls me back about 20 to 30 minutes later to tell me that my order went to another store 85 miles away from me, when it was supposed to be at there store that is only 32 miles away from me, Randy told me sorry, but then he told me either I can go and pick up my equipment there at 85 miles away from me, or I can wait over the weekend and he will personally go and pick it up from the other store and have it in there store Monday morning on 7/15/2019 for me to pick up, I figured ill let Randy go and pick up my equipment over the weekend and pick it up Monday morning on the 7/15/2019, it shouldn't be my responsibility to drive further/spend more gas for there screw up. well now its 7/15/2019 I called Ritenour Equipment to make arrangements to pick up my equipment, well guess what Randy is not available again to take my call, and I get shuffled around on the phone again and was told Randy will have to call me back, really, but this time Randy calls me back in about 10 minutes having a smug laugh to his voice and tells me that my equipment is still at the other store and he was too busy to go pick it up, I then told Randy to cancel my order and I want a full refund to my credit card, then Randy started to have an attitude with me over the phone saying (THAT EQUIPMENT WAS SPECIAL ORDERED FOR YOU) I just said I want a refund and I left it at that...... but wait Randy calls me saying he's having one of his guys going to go and pick it up from the other store now, really, that was supposed to have been done over the weekend, nope I just want my refund, then he calls me again to tell me he will have it shipped to my address, nope refund me, you know the moral to this is (fool me once shame on you, fool me twice shame on me) and now im fighting Ritenour Equipment to get my money back, don't order anything let alone buy anything through this business update: as of 7/17/2019 Randy keeps calling me, basically harassing me now, he called on 7/16/2019 and today 7/17/2019 wanting my full address to ship the equipment to me when I already told him on 7/15/2019 in my previous statement do to there 2xs screw up, to cancel my order and wanted a full refund, he said alright and he will do up the paper work, i can see now that Ritenour Equipment/Randy wants me to pay not only for the equipment but also for there screw up

Very bad customer service! I made an online purchase and upon further investigation I found the…read moresame items for a lot cheaper at another online retailer not a problem I thought I will just return it but if you return the items via shipping they charge you return shipping! So I thought I will take it to the store. I took the box unopened, the sales associate was stacking merchandise and ignored me for the longest period. When she finally came to the register she didn't know how to do the return she called someone then said I need to wait for her manager and walked away. I waited 15 more minutes. When the manager finally decided to show up she couldn't return them either! When she finally figured out how, she said it will be a store credit! I wanted a refund and not credit for overpriced junk! Besides they were unopened toys not jewelry! The reason she gave was because I made my purchases via money wallet app and they don't give refunds only store credit. It wasn't the refund policy but how they treat people! No greeting no apologies no manners! If I could give zero stars I would! I'm not the kind of person who would waste my time writing negative reviews unless it's really an unpleasant experience. I'm never shopping from them again online or instore. I can't wait for the class action lawsuits start dropping on them because of their unlawful policies. I hope they will go out of business!

Kudos to the Claire's located in Ross Park Mall. This store is compact but they make good use of…read moretheir space. Towards the rear of the store there are 2 large clearance bins and in walls of the stores are filled with earrings, necklaces and various hand bags and accessories. I really like taking my tween sister to Claire's and letting her pick something out for herself. Almost everything is less than $20.00 and they have great sales like buy two of something get one free.