I will happily write Dr. Poelman's first review. I apologize that it's so long! I was referred to Dr. Corene Poelman by Dr. Christy Lam for a root canal of one of my front teeth. I had injured the tooth when I was 17, and had already had a root canal attempted unsuccessfully by a regular dentist back home in Indiana. Over time, the tooth has become more yellow, and it makes me a little self conscious. I had attempted to have internal bleaching done by Dr. Lam, and it caused some mild pain. That's when she told me I should have the root canal reattempted by an endodontist who specializes in such things, before attempting any additional bleaching. She referred me to Dr. Poelman, who she said she personally had gone to for a root canal. A dental referral to the person my dentist went to herself?? Yes please!!
I cannot describe how good the experience was. The staff at the office greeted me warmly when I arrived for my appointment, and showed me to the dental chair immediately. They offered me warm blankets, there was even a tv in the ceiling for me to watch with closed caption and they gave me headphones to wear! They also gave me sunglasses so the bright dental lights wouldn't bother me once the work began. Dr. Poelman introduced herself, and educated me on the reasoning for doing a root canal. Within the first few minutes, she gave me an accurate time description of how long I should expect to be there, and what to expect of my appointment. She even had someone come and speak to me regarding costs after insurance, before the work ever started! My tooth had been whitened but still wasn't quite a total match to the adjacent tooth. She asked me if I was satisfied with how my tooth looked, and I said "I'm okay with it, I have realistic expectations that it probably will never match the tooth next to it". To that she responded "Actually, I think we can get it to match, over time." Wow how reassuring!! She agreed to continue the whitening that Dr. Lam had initiated. During the procedure, she constantly checked to make sure I was doing okay and comfortable, and continuously updated me on the status of my root canal.
Who would ever think that a ROOT CANAL would become such a positive experience? I was even amazed at how friendly she was with her staff. Anyway, to sum it up, she successfully completed the root canal that my dentist in Indiana wasn't able to do, I experienced little to no discomfort at all, and she whitened the tooth for me nicely. To top it off, they gave me my first dose of antibiotics so I wouldn't have to stop at the pharmacy that day, and even called the next day to check on me!! 5 stars, all the way. I would happily go back and I would happily recommend anyone who needs a root canal or endodontic work to Dr. Poelman. Thank you Dr. Poelman and your entire staff, and keep up the great work! read more