Great service, quick turnaround, and excellent work. Highly recommend and would contact again!read more

We needed to replace our old patio cover and make a few upgrades -- remove a pole, add recessed…read morelights, and go different design. We got several quotes, but Hektor immediately stood out. From the first meeting, he was on time, focused, and genuinely cared about finding the best solution for us. What really impressed us was that he never acted like a salesperson -- no pressure, no upselling, just honest advice and real expertise. Another thing that stood out is that Hektor was hands-on throughout the entire project. He did the work himself with the help of his team, but he was clearly the one leading and making sure every detail was done right. He even came back to go over details in person and worked with us so we could pay for materials with our credit card, which made things so much easier to manage. Even when Phoenix had an unusual week of rain, he stayed in touch to make sure our materials were safe. Once the weather cleared, he showed up right on time, suggested raising the patio height (which turned out to be the best decision ever), and coordinated the stucco work so everything looked seamless. The patio turned out beautiful, and he followed up afterward to make sure we were completely happy. If every contractor worked like Hektor -- professional, reliable, hands-on, and truly caring -- home projects would be stress-free. We couldn't recommend him more!

Scott was able to give me a quote over the phone for a large replacement kitchen window. He works…read moreindependently so his price was better than other places. I agreed to his quote and he set up a day to stop over and take measurements. He then ordered the window and a few weeks later he and an assistant installed it. He was good at communicating his schedule and he accepts a variety of payments including Zelle which was easy for me. I'm thrilled to be looking out of a clear window after years of living with white specs obscuring my view. Wish I had known to call him sooner!

Contacted Scott about a glass shower door for a custom sized shower. Scott was super responsive and…read morefairly priced. He came and measured and said he would be back within 10 days or so to schedule install. Scheduled install and Scott was on time and in and out and did a great job installing. We are super happy with everything. Highly recommend Scott.

Jesus was great. Fixed our bathroom fan with a new install of a Panasonic whisper fan. Also…read morecompleted all cabinet repair we needed done and fixed the bathroom door hinges for us as well This is the 5th time using their handyman services in the last 4 years and great experience every time

We recently had an interior door replaced. Luis was prompt, friendly, and I am happy to say that…read morethe door is very snug once latched, and not creating any knocking sounds when our HVAC starts and stops. Previously we had somebody else from another company out and they did not do the job properly. I explained the situation to Response Crew and I was relieved to receive reassurances from the manager of Response Crew that he'd send one of his best door guys out and that we would not be disappointed. The manager also called back twice to make sure we were happy with the job. Although I missed those voice messages I figure posting about my experience here will make up for that. It's always tough when you are trying to hang a new door on an old frame that may not be perfectly straight anymore. And yes only time will tell if the fit holds. But I will say that even if we do have another problem in the future, I know where to go - Response Crew is a no brainer and for sure I'll be a repeat customer for future needs!

On budget, On time and on stage ! One of the best in home vendor experiences to date. Ben the…read moretech has the touch. For any glass installation and needs they can't be beat and they communicate pre and post job (who does that!).

I called Five Star very late in the afternoon and I was in a bind. It was a situation with a broken…read morewindow at a friends home that I was repairing. First win - the young lady answered the phone on the second ring. Second win - she asked me to hold while she checked to see if the technician to cut a specific size of glass was still around in the back. Third win - she confirmed that he was available, they were still capable and willing to accommodate my request. Fourth and final win and requires props - I am now a "customer for life" with Five Star Glazing. I showed up to pick up my piece of glass. The owner actually assisted me with replacing it in the frame, put it back together, and helped me in every way he could, going WAY above and beyond What I expected to encounter. They have the customer at front of mind, just like we expect it to be, but rarely if ever encounter any more. They even stock ancient parts as he produces them with technology as a friend. Call them and talk to Selena or Ben if you have a special need or request. Clearly, they focus on customer service and satisfaction and are just great at what they do and very kind. If you need anything Glass related - these guys are the best I've ever seen at serving customers and having the knowledge to provide you with a solution.

We installed new performance windows. Wow, what the difference it makes, the whole house is…read morebrighter and looks great! Everyone is super friendly and helpful from start to finish. The installers from State 48 were very nice and hardworking crew. They were meticulous making sure everything was perfect before they left. They helped with blinds taken down and put back up. Highly recommend.

Had "Rocky" drop by this afternoon to discuss windows with me. I didn't request that "Rocky" drop…read moreby to check on my windows (they're less than 4 years old), but despite my "No Soliciting" signs all over my front yard, he took it upon himself to make an unexpected appointment with me on my day off. Then he insisted he wasn't selling illegally in Scottsdale, because he wasn't 'selling anything'. This of course was after him introducing himself as working with a marketing company representing Performance Windows. I'm not sure how you square "not soliciting" and "marketing" together, but Rocky somehow managed that in his mind. Anyway, someone who is willing to break both city codes and a homeowner's stated desire to not be so,I cited to is likely someone without a whole lot of ethics when it comes to doing business, so caveat emptor.