This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

Just wanted to express my gratitude to Joe and the staff at infinite pools in Kenilworth. As a…read morenew pool owner i was struggling with algae and getting my pool chemicals in order. Thanks to the team there i was finally able to stabilize the pool and i learned a lot from them during the process, they answered all of my questions with great detail! You guys are now my go to pool depot. Thank you again!

Much can be improved. They were decent for cleaning the pool but I would not recommend getting…read morethem to open the pool. Based on that painful experience I won't ever engage their services for even cleaning the pool. We have moved on and won't reconsider them any further. They burnt out our brand new pump, claim parts and pieces were broken for our new handle piece that we have no access to and did not tighten the pipes properly. Overly priced and inefficient. We actually spent more money opening the pool through them than we would have hiring them for the season to clean the pool and I had no choice but to hire another pool company to check their work because this was such an uncharted process and I didn't trust them after all was said and done. They had no problems with running my credit card and even charging a late fee for payment although we wanted to ensure their work was proper from the next company hired, a delay of two weeks payment which is crazy since they delayed our pool opening by at least a month with their mistakes. Stay far away.

In a word....juvenile. Been going there for a while, decent service. This week stopped in and had…read moreto deal with a surly young man behind the counter with his pants down around his ass and his underwear exposed. The Pseudo Prison Gangbanger look is never appreciated anywhere in professional retail. He said he couldn't give me prices until he started ringing things up. We wrestled around for a while on items. I bought half of what he recommended and my pool is fine. Since then, shopping elsewhere. Grow up!

Customer for 25 years. Never again. I bought and installed a flex hose in May, 2021 because 25 year…read moreold hose finally cracked. Last week July 2021 new hose sprang a leak. I went today for a replacement and told by a very rude, unpleasant employee that they only have one in stock and I should be happy and buy it or else go to Home Depot. I said I wanted them to replace it. She said returns are only allowed within 30 days. I said ok if customer changes their mind but not on defect. She then said that is new policy of new management and I should be happy. She was then "kind" enough to give me a 50% discount. I bought it. I guess this is why I never see same employee twice. I guess I will shop online. Bezos revenge.

Jayson Pool Service does not cut corners. Services your pool correctly. And they did it quickly…read more I would recommend.

I want to compliment Zach, Charlene, Louis and Candace. At a time when the labor shortage is…read moreimpacting everyone, they worked hard to get my pool up and running. They are all so professional.

Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

It's rare for me to post reviews. But for this one, I need to give credit and praise where it's…read moredue. Joe started maintaining my pool in 2025 and I decided this year to have him open the pool. I've always had the builders open the pool which consisted of removing the cover, dumping chemicals and starting the pool filter. Well here comes Joe The Pool Guy! In addition to the above services, Joe also vacuums, brushes and skims the pool!! This is the first time my pool has looked amazing on opening day! For any pool service, Joe should definitely be your pool guy!

Hired them to close my pool, spa, and swim jet. sent photos in advance. They tried to close the jet…read moreand spa without plugging any of the lines!!! If I had left it as they closed it, my entire pool would have been ruined when I tried to open it!!! I confirmed several times that it was closed properly. Thank god my pool builder is so detail oriented. He stopped by to check the closing and was like OMG! They did not plug a single line.... do not hire unless you want to have to build a new pool after they come.