Tim installed a fantastic water softener for us 10 years ago. Called to ask if it needed any…read moremaintenance after 10 years. He asked me a bunch of questions, and we discussed how it was performing. He told me nothing needs to be done, just watch out for any pressure drops in our faucets. The system he installed for us is terrific and Tim's customer service is outstanding.

Experience during installation of water softener and filtration system was very good. It's been…read moreover a year and I need my filters changed. Reached out to Tim. Two weeks later, he told he'd come, but didn't. Called him the following week. Few days later and few follow-ups, he said he'd come on Juneteenth day. I had already planned for a 5 day vacation starting on Juneteenth and that day didn't work for me. It's been over 5 weeks now and we are using bottled water for drinking. In my case, Tim's response often was "people have been waiting for 2-3 months, it's only a few weeks for you"!!

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

I've had a PurAgain system in my home for about two years, and unfortunately my experience has been…read moreextremely frustrating. During the original installation, the plumbing underneath my sink was installed incorrectly, which caused a backflow issue and eventually rotted the wood at the bottom of my cabinet. I was initially assured that someone would be sent out to repair the damage. Later, I was told they couldn't find anyone to do the repair and was asked to find someone myself to provide a quote. The contractors I spoke with told me that because of the extent of the damage, it would likely be cheaper to replace the lower cabinets than to try to repair the rotted area. I relayed that information back to PurAgain, and after that, communication basically stopped. When someone later came out to service my filters, I showed them that the cabinet damage was still there and had never been addressed. On top of that, the under-sink water tank stopped producing water. PurAgain did replace that tank, and the technician told me I should hear from someone within 48 hours regarding the cabinet repair. Once again, nobody contacted me. Now, only about six or seven months later, the replacement tank appears to have failed as well. At this point, I've dealt with damaged cabinetry caused during installation, repeated equipment issues, expensive replacement filters, multiple promises of follow-up, and very little actual resolution. I also previously left a review about my experience, and I recently noticed that it is no longer there. I have no idea why it disappeared, and nobody ever contacted me regarding it, but I wanted to make sure my experience was documented again. I'll be contacting PurAgain again regarding the latest tank failure, but after approximately two years of dealing with these issues, I cannot recommend this company based on my experience.

They were able to walk me through my problem over the phone. I am so grateful to them. Would…read moredefinitely recommend them!

We've used Tommy and now son Jimmy for years. They…read moreresponded to our urgent need and worked us in immediately. Top quality work, honest and fair pricing and loyal to their customers. We can't recommend them enough. Thanks Jimmy!

The whole team were very professional. Alfie kept his word on the timing to install. We got the…read morewhole home water filtration system

Dylan is a real pro...He knew what he was doing and is so kind--totally honest. I would highly…read morerecommend him to anyone.

Come get your alkaline water from Jerry! He is so kind and has a lot of knowledge about water…read more Invest in your health and start drinking good water, it makes all the difference. :)

If you are not getting your water from The Watertree, you are truly missing out. Jerry, the owner,…read moreis a water guru! Not only is he full of fantastic information on overall wellness, he is one of the most genuine people you will meet. He has classic water for $1/gal and premium for $2/gal. That is less than what a liter of Smartwater will cost you at the gas station and his water is INCREDIBLE! Go grab a gallon! You won't be disappointed!

Great price, great communication and very professional. Niles's communication and attention to…read moredetail is top notch. I'd choose these guys every time!

Niles was great. We're very happy with the system and service he provided. He delivered on…read moreeverything he said he was going to do and when. Pricing seems very fair. No BS. Thank you.

Josh did a great job. Explained everything so we could make an educated decision. Highly…read morerecommended. Give them a call.

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Adrian and his digging crew came an hour earlier than expected at 8 am and finished at past 1 pm…read more I'm very pleased with the installation of my E-2000 from Kind Water Systems. He briefly explained to me what he did and what I have to do, which is basically nothing, except to call him if there's any problem or when the sediment filter has to be replaced next year. There's just one thing that I noticed. The cover for the water drain was missing. I'm not sure if the guys who worked on the water drain misplaced it I texted Adrian about it as soon as I noticed it was missing a few hours after he left, but I haven't heard back from him. Anyway, I'm glad to be enjoying the water and having peace of mind that my water heater, dishwasher and laundry machine will last longer from scale build-up. Thank you, Andy.

Andy was quick to respond to my request and shared all the information I needed to select them to…read moreinstall my new water softener. Adrian was incredibly nice and willing to talk through the installation (replacement) with me and answered all of my questions. I would not hesitate to recommend this company!

Mr. Fritz and Chris are a super team of technical experts in the plumbing field. I would highly…read morerecommend their Encore Reveal Water Softner Filter. Their service is TOPS for the area of Central Texas, I am a very happy customer since last century. I

Bought a house with an old water softener. Didn't know if it worked or not. These guys came out…read moreand serviced it back to new for a reasonable price. They were very responsive and honest.

Reached out to Juan and Only Plumbing in Spring 2026 for a free estimate on replacing a kitchen…read morefaucet and two toilet fill valves, and I was impressed right away. Their response time was incredibly fast. Jose F. and his associate (my apologies for forgetting his name) were courteous, professional, and polite. They explained everything clearly, gave a fair quote, and based on their professionalism alone, I went ahead and had them complete the repairs. The work was done smoothly, and the whole experience was stress‑free. It's refreshing to work with people who show up, communicate well, and treat customers with respect. I'd absolutely hire them again -- and my apologies for not leaving this review sooner.

Timely and accurate responses! They are very communicative!…read more Fair quote, quick booking - highly recommend!