Jenn at the pro desk went way past just being helpful to help figure out what was wrong with some…read morefence pieces and Gwen is always super pleasant at the checkout

Scheduled deliver to home. Website says delivered. Their pictures as "proof of delivery: show item…read moresitting in Home Depot parking lot where I bought it. Impossible to get through their phones. Staff ranges from very good to clueless. Delivery finally completed 5 hours after they initially reportedly completed it, with great effort and patience on my part, just minutes before I need to leave for a lengthy trip.

Excellent service, all the workers there take there make sure you're getting the best deal, and are…read morereally nice.

Long time customer. Great hardware store. Incredibly well stocked with broad range of quality…read moreproducts. Staff is very friendly and very helpful. My "go to" store on the Cape.

I bought a roof rake online, checking that it was in inventory. I paid for the first portion with…read morean Ace gift card and paid for the balance with Apple Pay. Four hours later, my order was cancelled (I received 2 emails cancelling the order). I called the store where I was supposed to pick up and asked them what happened. The manager said they did not have the rakes in inventory and that they did receive a truck and that it could be on the truck, but they won't know for a while. I asked why my order was cancelled, if it could be on the truck, and he said that it was standard procedure if an order could not be fulfilled by a certain time. Then, I asked how I would get my gift card balance refunded, and he said that I would have to call Ace Hardware since it was purchased online. He did not offer the number to call. I had to request it. When I called Ace Hardware customer service, I explained the situation, and they said I had never used a gift card. I told them I absolutely did. The giftcard was why I chose to purchase at Ace. I asked to speak to a manager. The agent asked why, and I said to try to get my issue resolved. She said I did not need to speak to a manager, was rude (interrupting me), and when I insisted, she said no manager was available and that someone would call me back within 48 hours, and hung up on me. I called back and spoke to a different agent. He heard the situation and also said that I did not use a gift card (which I definitely did) and said that unless I had the gift card, Ace could not help me. I asked why I would keep a used gift card, and he said they always recommend keeping the gift card. I asked where that was published, and he had no answer. He said someone would call me within 48 hours and then hung up on me. I have not received a phone call. At this point, ACE stole my gift card balance and is refusing to reimburse me. Not only do they have a flawed inventory system, but they also have a flawed checkout cart that does not correctly identify payment methods. I received 2 cancellations -- because I paid in two installments (gift card and Apple Pay). Absolutely the worst customer service experience. I am out of my gift card balance, and I still don't have my roof rake.

Love this local Ace Hardware store. All of the staff are super friendly and helpful. I find…read moreeverything I need there and then some. It's great that they've moved to Cedarville because now they are even more convenient!

We were in there quickly for just a couple of items. The place is definitely packed with…read moremerchandise, though much of it was lesser brands that look good but don't really perform right for you. The amount of items that were name brand that we asked for was unusually small and priced at right about the middle for what was needed. We will be back, but it sure is a long way away from the charm and activity of the Benny's store it took over.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

The associate Jack at this particular Ace Hardware is super knowledgeable....and attractive. He…read morealways knows just what I need to fulfill my desired project. I would recommend him to any customer.

I came into the store in a pinch, for a very random, specific bolt for my bike saddle for which the…read moreoriginal bolt broke. Long, boring story but I basically needed a new bolt so I could ride my bike home to South Dartmouth, otherwise I'd be looking at a v long and expensive Uber ride lol. I'm sorry to say I don't remember the guy's name who helped me but he found exactly the bolt I needed and I was out of there in 3 minutes and only ~50¢ poorer. Fantastic service, great location and the store was PRISTINE!

escellent inventory,very,knoweble with advice and Always ready to help,I drive past a closer…read morehardware to solve my needs

If you want an authentic Cape Cod hardware experience, you need to stop in here. This isn't a chain…read morehardware store, or big warehouse filled with things you'll never need, it's an old school hardware store. This is where our ancestors shopped for everything for their homes. From paint to cleaning supplies, and grills to tools, this is a must stop before you hit the warehouse.

Your employee, Katie R., was extremely helpful when I came in for painting supplies. She helped…read morewith color selection and made sure I had all the supplies I needed to complete the job. TY Katie

Katie is a fantastic help when you are searching for specific items She is very knowledgeable and…read morecourteous.

Rented a skid steer from them, they said I had to fill it before it was returned. I put 5 gallons…read morein the tank and the gage was on full. I get a charge to my bank account saying they took an extra 22$, I call and they say it's because it wasn't full they had to put fuel in it when they got it back to the yard. Luckily I took a picture before they picked it up showing the hours and full tank. They still have not reimbursed me and im not fighting with them over 22$ but I won't be going back nor renting anything from them again.

Super helpful staff. I'm never left wandering around searching for something, the staff is always…read morethere to show me exactly what I need and offer advice. Customer service is far superior to any big box store.

Goes out of the way to order special products for me that they don't normally carry. Always better…read moreprices than the other guys.

No service provided on faulty product I bought. They just said call the supplier yourself. I…read moreexpected more customer focus after buying all my lighting products from them during multiple renovations.

service was priced right, gentlemen were knowledgeable and extremely clean and courteous . what…read moreelse could you ask for?

I've used them twice. first visi, $160/hr cash, got the work done quickly, very friendly, no…read moreproblem. Happy to pay that. I had them come back to replace a pressure tank, which is an easy job. Charged me $600/hr. plus materials. The work was fine, but I asked for an itemised invoice three times and never got more than a basic total. I work with major contractors at my job all the time so I know what should be listed. It was pretty easy to figure out their material costs were, so the hourly came out to $600, which is off the charts crazy. I liked them initially, but the juice ain't worth the squeeze at $600 an hour.