I've been a big fan of Bailey Plumbing (aka Gladiator Repipe). They did the plumbing for our…read morekitchen remodel (water, gas and waste lines), replaced our crumbling cast iron waste pipes, installed a tankless water heater, installed a pressure reducing valve, replaced our main waste line(s) that was clogged with tree roots, and added hot water recirculation lines - and more. The work was well done, and while not cheap, I thought it was reasonably priced for the quality of labor and the effort required. Unfortunately the most recent experience was a disappointment. We heard the sound of running water in our bathroom. Called on a Saturday to have a technician dispatched. The cost of the dispatch was more than I expected ($170, less than a year ago it was $60), but that's not the problem. The problem is that after arriving promptly, REP quickly located the leak (I pointed it out to him as I had found it in the time between the call and his arrival). He took a photo - there was a pinhole leak in a copper elbow located at the bottom of a floor joist. The elbow was installed when we made an addition to our house over 20 years ago. REP disappeared into his truck where I guess he was wrestling with the billing system. He came back after about 20 minutes with a bid to replace the elbow of $3000. Yep, $3000 to replace one exposed 1/2" copper elbow. It was in a crawl space, but it's under our addition. It's tall enough to sit up, and we even have a piece of old carpet in there to keep the dust down. And the access was very close to the leak. I told him that figure couldn't be right. That's what I'd expect to be charged to replace a whole water line. He went back to his truck - meanwhile I called dispatch. "Yes, that must be wrong"... is what dispatch told me. Another 15 minutes passed and he came back in with a bid of $1600 which he said resulted from talking with one of the owners. I also declined. Assuming I paid $40 for parts, and $400 an hour for labor (in 2024 the maximum prevailing service rate was $250/hour), I expected the replacement of a single exposed elbow to take at most an hour... so something in the neighborhood of $450 would have been reasonable, IMHO. I'm not unhandy and have done a fair amount of plumbing myself... so I ordered the fitting(s) I needed (already had 1/2" copper pipe and all the tools on hand). And in about 2 hours (including 2 round trips to the hardware store), and about 45 minutes of effort I replaced the defective elbow myself. I had to make a second trip because I realized the scrap piece of copper tubing I had on hand had a nick in it - necessitating another fitting and a short length of extra pipe "just in case". My out of pocket cost was $21. OWNER RESPONSE: About 4 days after posting my prior review, and having sent an email, an owner of the business contacted me and said the price should have been about $510 - which is a bit higher than I'd expect, but much more reasonable than the $3000 or $1600 quotes. They indicated it was literally the first week on the job for REP. He also let me know that one of the main reasons for high prices is that insurance costs are impossibly high - I don't remember the exact figure he quoted me, but I believe it was something like $900 per DAY. Unfortunately this episode of overcharging wasn't the only recent negative experience. I've been referring people to Bailey Plumbing for the last 9 years. Recently a friend and a neighbor both complained about the service and costs of plumbing by Bailey Plumbing. I don't know all the details in these cases, but it makes me less likely to recommend Bailey Plumbing/Gladiator Repipe. Their staff and ownership are all like-able, thoughtful people, so it pains me to be negative at all. SUBSEQUENT FINDINGS: Since my prior review, I had a thorough termite inspection, and in the report, it was noted "it appears when waste lines were replaced, workers left soil piled up above the concrete pillars and in contact with the support posts" (this gives subterranean termites a direct path to wood). Bailey Plumbing are the ones who replaced the waste lines for us. The inspector didn't find evidence of invasion by that oversight, but we now have a $300 line item to "remove soil from posts".

I called Bailey Plumbing late on a Monday afternoon. They were very helpful and friendly and had…read moresomeone out to my home the very next morning. Matt was the technician that came out and was very professional and kept everything clean while working and cleaned up whatever needed to be cleaned up after. I really appreciate the fast, friendly and efficient service. Definitely recommend!

Our HOA recently had work done by Gladiator Pipe, and while there were a few mishaps that impacted…read morethe interior of my home, the resolution was incredible. The owner personally came to my house to inspect the damage and promised to restore everything to its original state. This level of accountability and first-class customer service is rare. I am so grateful to have been heard and for the direct effort made to make things right. Thank you Brian Bailey :)

The job you guys did was amazing! From the time you started to the time you left everything went…read moresmoothly. You did more than I expected. Your attention to detail was over the top. You even came back the day after and installed a new bath fixture for me. Thank you Frank

Shane is careful, thorough, and gets the job done. Very impressed! I also appreciated his…read moregenerously given advice on taking care of my home's plumbing. 100% recommend.

Shane is reliable and takes care of us in Th community. He knows how to solve any problem and has…read morea great little sidekick who helps him out. You won't go wrong!!

Was so happy to support Juan's Plumbing again. Unfortunately prices went up by quite a lot and it…read morehas become very hard and complex to book with Juan now, taking 24 hours of back and forth and waiting for Juan to call back with a time and date that works. Thanks for the no fuss help anyways. Would be great if it were easier to book like before and prices standard and stated somewhere for greater transparency and consistency.

I had a leak in the upstairs toilet. I called Juan and quickly was scheduled for the next day…read more Juan's team was able to replace the toilet and valve both over 20yrs age for a reasonable price. They were super professional and the work was A+. You won't go wrong using these guys.

Eduardo is amazing. I have been using Fantastic Rooter for over 10 years across multiple homes and…read moreI only let Eduardo touch my plumbing! Multiple whole house water filtration systems, multiple hot water heaters, leaks, replumbs, they do it all! Most recent success story: hot water heater (that they installed) had the pilot assembly go out about 4 years in. I texted Eduardo (because I have his cell) at 7am, he was over before 8am and back at 4pm with the parts needed to restore hot water to the home for me and my family. Can't put a price on that service!!!

I had Jaime to come out to install a new garage disposal and fixed leaks that were coming from my…read moresink and toilet. He also serviced my hot water heater (flushed it out). All jobs were completed in a timely and quality manner. Great job done, Jaime!

Fixed an issue with a toilet quickly without looking to upsell. Will use them again when neededread more

This is the third time I have used A. L. Plumbing and I continue to be impressed. Al was able to…read morecome to my house about an hour after I called. I had three repairs for him to do and he accomplished all three of them in an hour. He used generic parts where he could and charged a fair price for the specialty parts he had to use. His work was especially clean. He cleaned up the water drips he left and covered the floor and other surfaces where he worked. And he earned bonus points because he called the next day to make sure there were no drips, leaks or other problems with his work.

We've used Senor Rooter for our restaurant and have been very happy with their work. Reliable,…read moreprofessional and great follow-through. It's great to have quality service you can count on. Highly recommend.

Came out on an urgent call the same day and worked late in the evening. They did great work and got…read morethe job done. They went above and beyond on customer service with this job. Highly recommend!

I've had MG Plumbing and Rooter out to my home three separate times through my home warranty, and…read morethey have been consistently excellent. Most recently, Mark handled a garbage disposal leak and a kitchen faucet leak for us. Mark is incredibly knowledgeable and performs a very thorough inspection before starting any work. Beyond just fixing the issue, he provides expert guidance--for example, he suggested I order parts directly through Moen to ensure the best fit and warranty coverage. The repairs and replacements were flawless. Scheduling is always easy, and Mark is punctual with great communication throughout the process. Highly recommended!

We contacted MG Plumbing due to a gas smell coming from our water heater when it was in use, which…read moreis a serious safety concern. Before the appointment, my husband explained the issue in detail and sent photos of the make and model of the unit. When Mark arrived, he looked at the unit and said he needed to contact the manufacturer and would follow up on Monday. We never received that follow-up. There were no missed calls, no voicemail, and no text message. My husband does not block unknown numbers and must answer all calls for work, so there is no record of any attempt to contact us. During this time, we were also dealing with our son unexpectedly needing surgery, which delayed us from calling back sooner. Prior to MG Plumbing's visit, we had already contacted PG&E when we first noticed the gas smell. PG&E did not detect a gas leak, even while running hot water to try to reproduce the issue. Out of caution, we have been turning the gas off when the unit is not in use. The smell appears to occur only when hot water is used in our children's bathroom. When we finally followed up later in the week, we were informed that Mark is not certified to work on Rinnai units, which prevented him from getting information from the manufacturer. Given the safety concern involved, this should have been clearly communicated sooner. Due to the lack of follow-up and communication, we had to start over with a certified plumber. I hope this review remains visible so others can make an informed decision.

Jorge has made replacing a water heater very easy. He is definitely on my list of people to call if…read moreany plumbing needs come up in my home. Backstory: 2 months ago I went through our home appliance insurance American Home Shield to have our broken water heater replaced only to be stalled, not given correct info, blaming their contractor for their delay. I'll be cancelling American Home Shield at the end of the month. Jorge made immediate contact and within days my tankless water heater was replaced. I would rather go through a reliable, affordable, prompt, reputable service like Maverick Plumbing for future needs.

Many thanks to those of my neighbors who recommended Maverick Plumbing, 831-515-9903 (licensed and…read moreinsured). Jorge and his helper responded quickly to my call, scheduled promptly, and had my new laundry room sink up and running within a few hours of its arrival. They were quiet, efficient, pleasant, and did top quality professional work, cleaning up beautifully as they departed . . . so I invited them back to replace my leaky kitchen faucet a couple days later. There, they not only did a similarly professional job with no noticeable noise or mess, but removed an obsolete reverse osmosis system that was taking up a lot of space under my sink. I couldn't be more grateful to these two fine gentlemen for their excellent, and very professional work. It was a pleasure to have them in my house. (Charges were transparent, clearly explained, and reasonable for the work performed.)

Super convenient and responsive; they'll take care of everything for back flow testing!read more

My city requires annual backflow testing, and The Backflow Guy makes it so easy. They sent someone…read moreto my house within a day of me contacting them, conducted the test, and sent the form directly to the city for me. Super efficient, responsive and easy!