I selected this business over a year ago due to its A+ rating from the BBB. It lives up to the rating. Twice we have called Plumb Right for plumbing emergencies and both times they were prompt, efficient, polite and thorough. Once was a frozen sewer pipe in our garage, which the employee used many different processes to thaw the pipe--eventually succeeding. We had a toilet replaced due to a broken seal on the floor and dissatisfaction with its operation, We even had to call them for a stopped up toilet. EVERY time, the employee removed his shoes, cleaned up the area better than it was, gave accurate cost estimates and explained all work options. We only have ONE plumber to call now. Plumb Right is on our Direct Dial menu. OUTSTANDING BUSINESS, OUTSTANDING SERVICE, OUTSTANDING CUSTOMER SERVICE. read more

Plumb Right..........I am very pleased with the outstanding service I received from Plumb Right. I had a leaky faucet and couldn't fix it myself, so I called them and they sent a gentleman out the next day. The plumber (D J) didn't have the part but took a picture of it with his phone. He then called the company that made the faucet and sent them the picture and set it up to have them mail me the part and then I would call him to finish the job when the part arrived. It took a couple of days for the part to arrive (Thanksgiving holiday). Everything went according to plan and that was great. D J was very friendly and courteous as was the phone representative. Listen people, I'm telling you that you won't go wrong with this company and I'll always use them in the future. Mike from Shakopee, MN read more

Devon and his apprentice, Thomas, were prompt, efficient, and friendly. While Thomas worked on the plugged water line to the bathroom sink, Devon checked out our convoluted pipes in the laundry room. He put our mind at ease that everything was up to code. We asked him another question about a recommendation we had gotten from a different company and he assured us that it was unnecessary. Wow! The two technicians got our water running after 30 minutes. The pricing is preassigned so we knew how much it was going to cost up front. They used a drop cloth and cleaned up the cabinet upon completion. I would highly recommend this company. read more

I highly recommend Plumb Right. I was told about all charges up front. The cost to come out and diagnose the problem with my toilet was half as much as other companies. The plumber was on time, neat and friendly. He explained all the options for fixing or replacing my 1951 toilet. I chose to have him fix it and the price turned out to be at least $50.00 less than what he initially quoted. He got the job done quickly and my toilet is like new. (He even replaced the toilet paper on the empty roll!!). I am thrilled with the service and the price. I just happened upon their coupon in the Chinook Book - I'm lucky that I did! read more

This is a great, family owned business that both my parents, and now my own family, have used whenever we have had plumbing issues over the years. Our technician has always been Devon, and he has gone out of his way to help us quickly resolve the issues that we wouldn't want to touch with a ten-foot pole! Plumb Right techs are always very careful about creating or leaving behind a mess, and they definitely live up to their "White Glove Plumber" reputation. The experience of multiple generations in the business is going to work in your favor, and I can't recommend them highly enough. read more

Plumber came out to fix the gas line, but dispatch didn't advise us of what we needed to do ahead of time when explained what type of dwelling our property was. So basically came out said they couldn't do it charged us $60 for nothing non refundable. They told us to have the association take care of the proper safety measures each individual place to be shut off and inspected first then they would come back and charge us for that too! Maybe you should advise your customers before coming out what steps need to be taken in detail to detail so everything is ready! read more

We received service for a leak under our bathroom sink that required us to shut off the hot water. This happened on a Sunday evening, we registered online for an appointment Monday and were called Sunday evening by a scheduler, they were even able to work us in for an AM appointment. Matthew diagnosed the problem quickly and the work was complete in 2 hours. There wasn't any clean up for us to do when he was done and the cost was more than fair. We will definitely use them again. read more

Plumb Right has helped us out twice. First by installing plumbing for a dishwasher earlier this year and most recently replacing a wax ring at our rental property when my husband was out of town. I knew I could trust them to help me out. DJ was early, courteous and efficient. I would use them again and recommend them to friends. Thanks again DJ!! Susan read more

Eric & Ethan were here within 3 hrs of my initial call. Replaced my main floor toilet, which included new service line and anchor seating with superior products of my choosing. All done in less than 2 hrs on the job. Cleaned up excellent and paid for. A bit more expensive than I imagined, but done very professionally. And they are great communicators. I had step by step updates, and a bit of time to chat with them. Will contact them again if needed read more

Plumb Right is absolutely the BEST plumbing company. Reasonable prices that you know up front, very nice, very prompt, incredibly neat and tidy. And their phones are answered by real people that are friendly! I have been using them for 20 years ever since I moved into my house in Edina and I have recommended them to many people. I would never use anyone else. I just wish all the contractors I have to hire were as good as Plumb Right. read more

Excellent service and quality craftsmanship. We had a tricky, unusual problem with the water supply line between the water meter and basement floor. Matthew was on time, focused, creative with solutions, explained the job thoroughly. The final price was perfectly acceptable considering the nature of the job and the time it took to complete it. Would definitely hire Plumb Right again if we ever need a good plumber. Thanks! read more

From the time the phone is answered at Plumb Right to the time the plumber leaves your home, you are smiling! I was able to schedule an appointment exactly when I wanted and the plumber (DJ) arrived RIGHT at the expected time. DJ was friendly, professional and helpful. He went beyond what I hired him to do (fix a leaky shower faucet) and even showed me how to drain my water heater! I'd absolutely call them again! read more

Awesome experience. My husband and I highly recommend this company! Devon was punctual, professional, and very knowledgeable. We've used many plumbers over the years, but he was by far the best one. He wore booties to keep our carpets clean, was extremely conscientious, did a great job, and demonstrated high emotional intelligence as he partnered with the [gruff] City Works employee to get the job done! read more

Plumb Right was great. We had a broken toilet that was leaking down into our basement. They came to our house on a Saturday and replaced the broken plastic bolts on a toilet with heavy duty brass bolts. They advised us on what to do next for water mitigation and clean up of the leak / accumulated water in our basement. Would highly recommend calling them for any plumbing problem. read more

Plumb Right is awesome! We have had them out to our house for various issues over the past 3 years (the joys of owning an older home). They have always been timely, tidy, and done a quality job! A great family owned small business that does great work and stands behind it. Not here to rip you off, just fix your pluming problems! We always have and always will call Plumb Right. read more

Very comfortable to work with, because they know how to treat their customers with respect. I broke a pipe trying to do a self repair and needed a pro to fix my screw up and finish the job. DJ was great to talk to about it, understood what had to be done, and didn't over charge me by doing more work than was really necessary. An honest company. Thanks! Mike S. read more

I've worked with Terry and Plumb Right over the last year and they've always been incredibly responsive and knowledgeable. A BIG congrats to them for winning the Minnesota/North Dakota Better Business Bureau Torch Award for Integrity this month! That really says something about how they run their business and treat their customers - a rarity these days it seems! read more

I have used Plumb Right for over 20 years. They are honest, neat, show up on time and bend over backwards to help---they even came over on a Saturday when I was having a party that night and had trouble with my toilet. I recommend them to all my friends and family. It's not that easy to find a plumber that you trust and I trust them completely. read more

Thermo coupling went out on our water heater on Sunday. Checked my Angie's list and contacted Plumb Right. D.J was out the following morning (we chose to avoid the larger service fee on Sunday) and replaced the part. Nice guy, fast service. what more could you ask for! Will use for future service needs.Thanks Plumb Right! Mary in Brooklyn Park read more