So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix" it. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again. read more

I got an estimate for plumbing work to be done on a house I was considering buying. The company gave me a 4-hour window when they could come and they went to the house outside of that time frame. It took them two more days to get the estimate to me and it did not arrive when they said it would. When they got it to it to me, it was too late and they did not give me the estimate in the way that I asked for it. Communicate with the company was not acceptable, I could not get ahold of the person I needed to talk to, they would not let me email with them. read more

A week ago we were having issues with our furnace shutting off. It turned out to be a serious safety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need! read more

Richard replaced our water heater. He arrived on time and kept me informed throughout the process. New water heater looks great. Everything was cleaned at the end. The scheduling of the service was really easy and prompt. read more

Metro Heating & Cooling - New water heater. - Heating & Air Conditioning/HVAC Near Me - Maplewood, Minnesota

They were quick to respond to my request. They fit the work into my schedule. They showed on time, removed the existing toilets, installed the new toilets, and cleaned up the work areas. I am very satisfied with their work and the price. I would definitely use them again. read more

We called them and they came out right away. We had no heat the first guy that came out. Didn't work on the type of furnace we have so he called in and they were able to send somebody out the next day. That guy had no problem fixing it he was use to working on this type of boiler. It only took a hour to fix and the cost was very reasonable. read more

Trusting and prompt! Probably have the best price in the twin cities definitely a life saver

My 92 yr old mother called Friday afternoon, after clogging her sink drain, with the peels from 8 apples. No one called her back, so she called again on Monday morning. I think they felt bad because they immediately emailed her a $20 coupon. She tried to use it that afternoon when they came out, but they refused it, saying it was only good on plumbing, not drain problems. Then they charged her $295 for the 30 minute house call. read more

Quick, comprehensive, reasonably priced quote [new H2O heater, install, & disposal of old] received after I sent photos of the old via email ($1800). Easy efficient install a few days later- they arrived when they said they would and were done less than 2 hours later! read more

Replaced a dripping external frost spigot, ran new copper to the internal shut off (that didn't) all in record time. Tech was friendly, professional and explained everything along the way. I've added their number for any future work read more

We had moved into our new home. We decided to have the bibs on the outside spickets replaced, they were old one of them was very rusted and wouldn't turn. So my husband called metro and set up an appt. They were here on time and the tech who did the work was very nice. He had noticed that the main water shut off was in a bad location so he wanted to move it. We agreed. Whilst doing that he ended up damaging the water softener. He was unable to fix that day so another tech came a few days later. Noticed it was unable to be fixed and the entire softener had to be replaced. They did offer a discount for one of theirs and free install. After a couple months we had the softener installed and it is working great. The softener is a bit bigger than I expected but over all nice. read more

A plumber met with us, explained codes and what needed to be done at my son's house. The quote was emailed shortly after. We're thinking about it. Impressed with their service so far. read more

I live out of state and wanted to help my father in law out with some plumbing repairs. He needed a couple of angle stops installed, a tub/shower diverter replaced, and check overall water pressure. Not knowing any contractors in Minnesota, I had to review lots of plumbers to hopefully find a gem and I did! I called their number and had a wonderful experience with their representative that scheduled an appointment within a week as it wasn't an emergency. Their plumber Cameron came out within the window of time quoted and was professional and very friendly with my father in law. Not only did he give me a very reasonable price along with fast repairs, we now have a Minnesota plumber that we will call first for any future needs in the home. Thank you for being such an amazing company to work with! read more

Charlie was on time, did good work and great to work with. Nice job. Can recommend. Installed a system pressure regulator for the house. read more

They were supposed to do an a/c tune up for me. The technician left a voice mail message telling me on the day of the service that it was cancelled because of emergencies. The weather was fine and no power outages that I know of. It was just a lame excuse, and I won't be calling them again. read more

Make sure you are completely aware of the issues you are having. Had them look at my water heater cause the pilot light kept going out. They Told me it was a bad gas valve.... Pilot light was not staying lit, its probably the thermocouple. They wanted to replace my water heater and charge me over $1000 when all we needed was a $13 thermocouple. Matt Loe obviously didn't do his job, and tried to gouge our eyes out with a ridiculous estimate for a new water heater. Didn't need a new water heater, just needed a new part. Be aware, these guys WILL Try to pull one over on you. Get a second opinion read more

I just started a new job as a facilities manager at a local high school in St. Paul. We are in need of a commercial Plumber/HVAC company to fix some issues here at the school. I was told they could not make an appointment unless they had a credit card. I don't understand why you would need a credit card on file to make an appointment. So much for an on going relationship. read more

Brian was awesome! Came in and knew immediately what the issue was and fixed our furnace in minutes.! Would highly recommend and ask for Brian! read more

Outstanding! Service, courtesy, promptness..., Our a/c went out Saturday 26th! my husband called around, found Metro..., the rest is history Miguel our tech. That came out , is a WONDERFUL young man . Knowledgeable, polite- HONEST! Excellent service! read more

Fred installed bathtub faucet and shower head. Fred is professional, have excellent skill and knowledge, on time, and patience explaining to an old lady. I have used Metro in the past through Xcel Home Smart Plan. Metro is the company I can trust. Highly recommend! Fred, thank you for your service! read more

My dehumidifier had been running non stop for a month and water was everywhere all over my basement due to our furnace leaking. Metro sent a wonderful technician out fast and he unclogged our drain hose for us. Within 24 hrs, my dehumidifier has stopped running and the basement is dry again!! Thank you Metro Heating/Cooling. You saved my basement floors, walls and my electricity bill!! Plus they changed my furnace filter so I didn't have to. I will use them again! read more

Had a broken pipe. They were here in hours, worked fast and were friendly. Highly recommend these guys!

Great local company with honest and knowledgeable techs. Highly recommend! Go local and forget about the monopolies!

I got a Groupon for the service, and promptly made an appointment for my furnace to be serviced for the year. Soua showed up early, ummm... who's ever heard of that? He was professional, and checked everything. Found that my Limit Switch was bad, and I need to change that. I thought my thermostat was broken, turns out it's a 20$ part! He showed me what he did, and what did/didn't need to be fixed. Thanks Metro Heat & Cooling! Another year I'll have lots of warmth in my home! read more

Attentive service, good price for furnace cleaning. Would use again. Nice thorough report

A/C removal and installation. They were competitive, service tech was on time, informative, and finished according to estimate.

We used metro for plumbing work -replacing a water softener and some repiping. Jesse our plumber was super helpful, patient and did a great job! He explained all the tips and tricks maintaining our new water softener. He was on time, and wore a mask and shoe cover at all times. It is tricky also bcus we are both working from home, he was respectful of that and just took care of things with minimal interruption to our work day. I enjoyed working with Nick, who is a very good communicator, patient and responsive. And very appreciative of the new tricks Jesse taught us about basic maintenance! read more

Stacey Was on time and took his shoes off when coming in the house he assess the situation of a drippy faucet and a hissing toilet came up with a proposal in about 10-15 minutes and then once I agreed to it he had it fixed in a little over an hour he was courteous knowledgeable and time efficient I would highly recommend Stacey in Metro heating and cooling! read more

Absolutely loved out tech Aaron Miller.....excellent job, very professional (new water heater). This is the first time I've used Metro, and I will definitely use them again. Cannot beat their prices and their service. This is an excellent company! read more

We had a great experience with Metro Heating and Cooling. They were super helpful and prompt with phone contact in helping us set up the project, which was pretty big - replace 2 water heaters and furnaces with heat pumps in a duplex. They did the whole project in one day. Josh, Tyler, TJ, Aaron and Phillip were professional and tidy. Really appreciated the attention to details and minimal disturbance to tenants. Later, Tim came to add the coolant and start up the system. All people we came in contact with were focused on doing their best work. In addition, Courtney and Abbie at the office were helpful with rebates and permit follow-ups. Thanks, Metro! read more

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Fast, efficient and $300.00 below my other estimates! Great job! Highly Recommend them!

I contacted 3 plumbers about flushing my hot water heater. 2 came back with bids, Metro asked how old was the unit, 2.5 years I said. He said unless you flushed the heater yearly it would do me no good. He also said he personally never flushes his heater because the 3/8th inch drain won't get all the sediment out anyway. I thought he was very honest with me and I'll definitely look him up for the future read more

Possibly the first time I have ever paid less than an estimate, and they had already quoted me the lowest price on a toilet repair. Very friendly and efficient as well. Even wore a mask and took off boots inside. Great communication via Yelp. Definitely sticking with Metro moving forward! read more

The best around! I appreciate their honesty and reasonable rates. I have used them multiple times and each time I was happy with the results! Professional group with owners that care! read more

Will not honor warranty when something goes wrong. I have called company several times about my furnace they installed and they will not return calls read more

Knowledgeable, friendly and affordable. Metro installed a new central AC unit last Spring. We previously had a wall AC unit and didn't think we could afford central. We received a few quotes from a couple different companies and Metro had the lowest prices. A few months later, we needed our furnace replaced. We knew we'd use Metro again because we were already happy with our previous service. Both installs went well and we've been very pleased overall with our entire experience. Highly recommend! read more

Their scheduling is a bit lackluster. But I got a new water heater and softener installed at reasonable prices. Price estimates already included labor. They even did some extra work like removing a humidifier I didn't want and fixing my kitchen's water at no extra charge. Not something to expect, but that is quality service and good business right there. read more

Avoid!!! They charge you $99 to come out to assess the issue big or small. Lied that there is a $25 coupon but does not apply to you if you don't get their products!!!! AVOID AVOID AVOID!!!!! They told me they were going to charge me $99 dollars for the service call but ended up charging me $565!!!!! read more

This company charges $129 just to obtain an estimate to clean an evaporator coil. That is a ridiculously high fee to receive any sort of estimate to begin with, but even more ridiculous when the customer knows exactly what he needs. This company obviously does not want you to obtain estimates from other companies when they charge such a high fee themselves. read more

I have used their services for the past few months and they have been soo great! It is reasonable in price and great work and very friendly. One of the things I want is responsiveness and they are definitely fast to get back to you and I appreciate that. I recommend them hands down! read more