I booked a standard furnace tune-up heading into the cold season. While testing the system, Luke…read morecaught a potentially dangerous carbon monoxide leak, called out a second technician to double check. They resolved the issue and left me feeling confident that everything is safe and sound. I'm not usually a believer in annual maintenance, but this was one instance of money well spent.

I hired Blue Yeti again to install a new water heater after they initially pointed out that my old…read morewater heater was due to for a replacement. I went with them after researching several quotes. They actually gave me one of the lower quotes. It was the lowest after including their service plan discount! They installed an AO Smith water heater quickly and efficiently and replaced some old pipe work as well. Their technicians were nice and personable as well.

We bought an 85-year-old house and that means one thing - galvanized pipes. Otherwise known as…read moreswiss cheese, aka, going to leak and burst whenever I feel like it, aka, go ahead you cheapo and roll the dice and not replace me. I know a plumber back east and he told get rid of the "galvi" ASAP. Um, ok. So I called a few plumbers. Some were really cheap, like do the math and you wonder it takes X days and Y material, how do you stay in business? Another big shop in town was very expensive and seemed like they were adding little things here and there to the estimate. Erickson's guy, Mike, was very nice and was thorough and was clear on not needing things that the other high-priced shop proposed. He explained the residential codes to me and why I did not need certain things. He did preface that this was not going to be cheap. He walked through all the things that needed to be done and how long it took and I realized that this was going to take several days of someone working all day and knocking out walls and ceilings. This was a big project. Their estimate was expensive, but still about 15% lower than one of the other big guys in town. But, I got a good feeling about them. So I gave Erickson the work. They came in an installed pex and ripped out all the galvanized across 3 floors of my house. They did an excellent job and would not hesitate having them back in the future.

Unfortunately I have to write a negative review of Erickson Plumbing. We called about not getting…read morehot water, only lukewarm water, and the first plumber that came out said it was not the water heater and proceeded to change a cartridge in our master shower and charged us $800 for it, which is astronomical for changing a cartridge. He also broke the handle of the shower, reversed the hot and cold directions, and did not tell us it broke. The problem persisted and we continued to have lukewarm water. I called the company and they sent another guy out and he said that our handle was reversed from hot to cold and maybe I had just been using the wrong direction for hot water. Readers, I am not an idiot and know very well what direction is hot and cold in my own shower and what changed with the plumber. He didn't know what the problem was either. I called Erickson and they asked if they could make it right. I made it clear that I will not pay another dime and I expected money back if it ended up being an issue that would have cost me less than $800. They verbally agreed over the phone. They agreed they had misidentified the issue and it was on them to fix it. Erickson sent out a THIRD plumber and he looked at our water heater, said it was a pipe that needed cleaned out, cleaned it out and et voila, we had hot water so it was an easy fix. Afterwards I called to settle with them and see what they could refund me since it did end up being an easy fix and not worth a whopping $800. They refused to refund any of the $800 saying they had spent a lot of time on the issue and going back on their word and original mea culpa that it was their issue and pledge to make it right with me. It should absolutely not be on my dime if they couldn't figure out the problem until the third try and they also absolutely took me for a ride charging me $800 to begin with. I worked with them on good faith to fix the problem expecting them to make it right with me in the end since they were at fault for misidentifying the issue, not fixing it, charging me $800 for not fixing it, and breaking my handle at that. They would not budge and would not give one penny back, which is frankly horrible business. Be prepared to be taken for a ride if you work with them and pay way more than expected and gamble at even getting your problem solved, then lied to afterwards. Hire at your own peril.

Sedgwick heating and cooling did an awesome job with their plumbing division and installing our…read morereverse osmosis and a bathroom faucet. Toni was highly skilled and super nice guy. Very quick service and great follow up with questions. I highly recommend sedgwick for plumbing services.

Service trip for water heater was 109.00 and they were out in 2 hours. The technician was…read morefantastic, good communication and honest. It would be a 5 star review for the technician. However... We got quoted over $2,800 for a water heater or $2,600 if we got the service plan. It seemed high so I called the other company that I have also relied on for appliance and hvac. They were $1,749.51 (including tank, supplies, permit, labor, disposal and tax). I called the technician back from Sedgwick because I wanted to give them first crack at a price match (I frankly would have gone up to $2,000 to match because I like to give the business to good technicians who come right out and are so professional and good). He checked with the company and the company was unwilling to change. So, I went with the other company. For an about $1,000 savings I had to. I like Sedgwick and have had good luck with them in the past (as well as today with the technician - he was fantastic), but with this experience I would ALWAYS get quotes if considering them now.

Boehm Heating did an outstanding job installing my new Daikin furnace. The price was excellent, the…read moreservice was outstanding, and the installers were extremely competent, professional, and respectful throughout the entire process. From start to finish, everything was handled the right way. The entire Boehm family is the real deal. They are local, respected, honest, and incredibly competent. I would highly recommend Boehm Heating to anyone looking for quality HVAC work from people who truly know what they are doing and care about doing it right.

I go way back with this company. It started with the split type AC units in 4 rooms. No need to…read moreleave it on all day in the summer when you aren't home cause it cools a room quickly. They did a beautiful job of heating the bedroom floor. We had heating units installed in the basement also. The key here is maintaining the unit and getting it cleaned out the first sign of winter. Same with the AC. Around May there are great deals on new AC units with rebates. I love that this is a family business and that you can feel secure that it won't be going out of business. A great location on Selby and Snelling. However you'll see their trucks all over town.

My air conditioning unit stopped working at the WORST possible time. I called Rumpca Services and…read morehad someone out the same day. He found a family of mice had made my AC unit their home. There was so much damage that the unit was unsalvageable. An estimator came out that same day to talk to me about replacing the unit. It was over 15 years old so I was kind of expecting it. My furnace definitely needed tending to, and I realize replacing them both at the same time is typically recommended. The estimator did not pressure me whatsoever and I ended up getting a quote for a furnace and AC unit replacement. The quote was thorough and after researching everything, I determined it was a fair deal. I went ahead with the purchase and they were out a few days later to get the job done. I cannot begin to tell you how incredibly professional and personable everyone was. They did a stellar job replacing everything and I had no idea how big of a difference this upgrade would make. Additionally, the small details didn't go unnoticed. The new vent going outside, the thermostat and even the Rumpca sticker on the ducts were level and neat. I love supporting small businesses and this one has been around for as long as I can remember. I highly recommend Rumpca Services!

My 97 year old Mother had these rip off artists come out to her home twice within a week or so. The…read morefirst time was to figure out why her toilet kept running. The guy that was out there took his sweet ol' time and finally just put a new flapper in the tank and charged her $340!! The second time was to put new shutoff valves on the upstairs and downstairs toilets. They told her that seeing she was in Ramsey county they couldn't shut her water off without permission from St. Paul. Which is total BS, especially when she has a shutoff on her main water line coming into the house. They said seeing as their business wasn't located in that area they couldn't do the work. But later on in the day, the owner called and said they could work around that by "freezing her pipes" and the charge would be $1000!!!! She talked to me, her son, and I told her this is total crap. She ended up calling someone else who shut her main water valve off in the basement and replaced both valves for $250! She had used Rumpca for about 30 years and we have figured out that they have been ripping her off for all those years. My advice is to stay away from these scumbags and call a reputable plumber.

We had a very nice experience with Snelling who installed an AC unit, new water heater and ran a…read moregas line for a new range at our new (but old!) house. Quality work and people and the price for the package was extremely reasonable. Jordan, our sales guy, was simply amazing. He walked through our house with us to talk options, was very honest and told us what he thought we did (and didn't) need. Also, he scheduled the AC install just one day before a huge heat wave. ("Let me see if I can pull some strings to get this installed before it's too hot.") During install the electrician found that our furnace's transformer had blown. Jordan arranged for their "furnace whisperer" to come out that same afternoon to take a look, free of charge. It was fixed within 30 minutes. I will say that there was a wiring snafu with the AC unit, causing it to short the fuse a couple weeks after we got it. Jordan had given me his personal cell number, so I texted him with the issue and he sent someone out that same day (literally the 4th of July, a Saturday). The issue was resolved in just a few hours after the text. Would recommend Snelling in a minute. They were friendly, honest, and took care of us the entire way.

These guys installed our HVAC system over 13 years ago. I never got around to leaving a review but…read moreYELP prompted me to do so. Overall, the experience was positive. We were given a lot of important information and time to consider our decision as the cost was significant. I think the biggest concern I had about this company is that when we had to install the air conditioner later on when it was warmer, the technician that came out was incredibly rude to my husband when he pointed out a preference he was hoping for either the cement block placement. When we brought up our concerns directly to the sales rep, particularly the way he was treated him as a person of color. This company dismissed his experience and tried to justify it as something else. I would really encourage them to make sure their various staff who interact with customers (who pay thousands of dollars for their product) have a clear understanding of what quality customer service needs to be.

Dustin met with us on furnace options, and Ray (primary) and Gavin performed the installation. All…read moreof this effort was performed within approximately a 32-hour period start-to-finish. Everyone we meet from O'Boys is very knowledgeable, friendly, honest and efficient. Ray provided us with instruction on the new furnace and thermostat. We could not have asked for more from this small business. O'Boys is a relatively new company with great employees, excellent products, and a service-oriented business model that will contribute to their continued success. We are very pleased to have the opportunity to do business with them.

This review is for O'Boys in Minneapolis. A young kid came to my house yesterday to check my air…read moreconditioner. I was told it would be $79 for him to tell me what was wrong. He had me sign something to pay $250, before he checked what was wrong. He did not have equipment with him, he wanted to use my hose. I hooked it up for him, he took my air conditioner apart and cleaned it with my hose. Then he told me I needed to buy a new air conditioner that he said would cost $7000-10,000, but he is not a sales person. I paid him $250, even though I was told on the phone it would be $79. He ran and got in his truck and did not give a receipt and did not clean up the mess he made. I think he was very dishonest. He said his Dad taught him. It is still very Hot in my house. It was a waste to have him come and I should not have paid that much for 1 hour or less of work. I would not recommend this company!!

Hi! July 2026 In the…read moreprocess of creating an access panel, the plumber caused extensive damage to the surrounding drywall. This wasn't simply a clean opening that could be patched after the plumbing repair was completed. The drywall around the access panel was broken and compromised to the point that it can no longer support a straightforward patch. I live in a condo and was informed that if there were surrounding imperfections, I was responsible for them but didn't realize the damage would be this extensive. Instead of a simple repair, I'll now have to cut out a much larger section of drywall and replace it because the remaining drywall around the opening has been destroyed. What should have been a minor patch has turned into a much more involved project. I'm generally willing to tackle small home repairs myself, but this is beyond what I'm comfortable learning from a YouTube video. I'll most likely have to hire a drywall professional to correct the damage, adding unexpected time and expense that could have been avoided with more careful workmanship or a different plumbing company. Additionally, silicone caulk was applied unevenly and in excessive amounts around much of the access panel. The heavy, inconsistent bead prevents the access panel from sitting flush with the wall, resulting in an unprofessional appearance and creating additional work to remove the excess caulk before the area can be repaired properly. On the other hand, as far as I can tell, the plumbing works. UPDATE 9/1/26 I had an minor inquiry regarding my bill and I was contacted by someone from billing. What followed was a one-sided, confrontational phone call. I barely said more than "hello" and "goodbye." Before I had an opportunity to explain my concerns, he immediately became defensive, criticized me for leaving a Google review, and told me that the problem was solely due to water damage. He also stated that his plumbers had to return a second time because they were waiting for me to have the drywall repaired. For clarity, the drywall repair person who later evaluated and repaired the damage told me that it was partially due to water and partially due to shoddy workmanship. I have no issue acknowledging the water damage. My concern is the workmanship and the fact that I was never informed about the extent of the damage caused during the plumbing work and the confrontational response from billing rep. The second visit was, in my view, to finish work that had not been properly completed during the first visit, yet I was charged for that additional visit. I paid the bill in full immediately. I had no interest in prolonging a one-sided argument, particularly when the representative had already decided that the company was not at fault and did not seem to be in the state of mind to receive my perspective. One positive note: the interactions that Megan, the receptionist, and I had together were consistently pleasant, professional, calm, and unemotional. I expect the representative may respond to this review with his own explanation or attempt to characterize my concerns differently. That is his prerogative. I am simply documenting what I personally saw, what I was told (and not told), what occurred during my interactions with the company, and my reaction to being addressed in a confrontational manner. I am not seeking a refund or compensation from the company. I simply want to document my experience as a customer so others can make an informed decision.

Where do I begin? Right from the start after addressing my plumbing, furnace, and cooling concerns…read moreRich P has addressed then all. Now this was a fourth purchase of a furnace and air conditioner unit but the first time we ever used Cities 1, totally professional. They started in the install the very next morning and were done by 3pm. We had bought furnaces from other companies but they never lasted ten years and you might pay a little more today with inflation but Cities 1, did a superb job. I love the warranty they've on their products as well, superb business, Cities 1.