We bought an 85-year-old house and that means one thing - galvanized pipes. Otherwise known as…read moreswiss cheese, aka, going to leak and burst whenever I feel like it, aka, go ahead you cheapo and roll the dice and not replace me. I know a plumber back east and he told get rid of the "galvi" ASAP. Um, ok. So I called a few plumbers. Some were really cheap, like do the math and you wonder it takes X days and Y material, how do you stay in business? Another big shop in town was very expensive and seemed like they were adding little things here and there to the estimate. Erickson's guy, Mike, was very nice and was thorough and was clear on not needing things that the other high-priced shop proposed. He explained the residential codes to me and why I did not need certain things. He did preface that this was not going to be cheap. He walked through all the things that needed to be done and how long it took and I realized that this was going to take several days of someone working all day and knocking out walls and ceilings. This was a big project. Their estimate was expensive, but still about 15% lower than one of the other big guys in town. But, I got a good feeling about them. So I gave Erickson the work. They came in an installed pex and ripped out all the galvanized across 3 floors of my house. They did an excellent job and would not hesitate having them back in the future.

Unfortunately I have to write a negative review of Erickson Plumbing. We called about not getting…read morehot water, only lukewarm water, and the first plumber that came out said it was not the water heater and proceeded to change a cartridge in our master shower and charged us $800 for it, which is astronomical for changing a cartridge. He also broke the handle of the shower, reversed the hot and cold directions, and did not tell us it broke. The problem persisted and we continued to have lukewarm water. I called the company and they sent another guy out and he said that our handle was reversed from hot to cold and maybe I had just been using the wrong direction for hot water. Readers, I am not an idiot and know very well what direction is hot and cold in my own shower and what changed with the plumber. He didn't know what the problem was either. I called Erickson and they asked if they could make it right. I made it clear that I will not pay another dime and I expected money back if it ended up being an issue that would have cost me less than $800. They verbally agreed over the phone. They agreed they had misidentified the issue and it was on them to fix it. Erickson sent out a THIRD plumber and he looked at our water heater, said it was a pipe that needed cleaned out, cleaned it out and et voila, we had hot water so it was an easy fix. Afterwards I called to settle with them and see what they could refund me since it did end up being an easy fix and not worth a whopping $800. They refused to refund any of the $800 saying they had spent a lot of time on the issue and going back on their word and original mea culpa that it was their issue and pledge to make it right with me. It should absolutely not be on my dime if they couldn't figure out the problem until the third try and they also absolutely took me for a ride charging me $800 to begin with. I worked with them on good faith to fix the problem expecting them to make it right with me in the end since they were at fault for misidentifying the issue, not fixing it, charging me $800 for not fixing it, and breaking my handle at that. They would not budge and would not give one penny back, which is frankly horrible business. Be prepared to be taken for a ride if you work with them and pay way more than expected and gamble at even getting your problem solved, then lied to afterwards. Hire at your own peril.

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

I had 2 toilets replaced. I was so happy with the…read morerecommendation, instead of putting the bandaid on my problem, he recommended replacement. I was able to have them done within 2 days. No more worries about leaky toilets. I couldn't be happier!

Water heater quit . Called them left a message and they got right back to me. Had me take a picture…read moreof the set up and they dispatched a plumber within 2 hours. In and out in about an hour did awesome work.

Sedgwick heating and cooling did an awesome job with their plumbing division and installing our…read morereverse osmosis and a bathroom faucet. Toni was highly skilled and super nice guy. Very quick service and great follow up with questions. I highly recommend sedgwick for plumbing services.

Service trip for water heater was 109.00 and they were out in 2 hours. The technician was…read morefantastic, good communication and honest. It would be a 5 star review for the technician. However... We got quoted over $2,800 for a water heater or $2,600 if we got the service plan. It seemed high so I called the other company that I have also relied on for appliance and hvac. They were $1,749.51 (including tank, supplies, permit, labor, disposal and tax). I called the technician back from Sedgwick because I wanted to give them first crack at a price match (I frankly would have gone up to $2,000 to match because I like to give the business to good technicians who come right out and are so professional and good). He checked with the company and the company was unwilling to change. So, I went with the other company. For an about $1,000 savings I had to. I like Sedgwick and have had good luck with them in the past (as well as today with the technician - he was fantastic), but with this experience I would ALWAYS get quotes if considering them now.

I have nothing but good things to say about this company and their services! My water heater died…read moreand the technician they sent out was extremely knowledgeable. Ask for Michael Eisele! He gave me several options and answered all of my questions (and I asked A LOT of questions.) He was patient and respectful of my financial concerns. I ended up with a tankless water heater because it's the best there is and it is incredibly efficient. The installation was so fast and organized and I had hot water immediately. HIRE THESE GUYS if you want to be treated with respect and want a positive experience because we ALL know that no one WANTS to spend money on a new water heater!

I honestly have to say I felt scammed. I repeatedly asked on the phone what the cost is to have a…read moreclogged drain snaked and I got a run-around answer that the technician would assess the situation when they got there and provide a quote. After scheduling the appointment between 11 and 2, I get a call that it probably won't be until between 2 and 4pm. When the technician arrived there was zero assessment done, just the technician telling it would be $295 to clear the drain. Honestly $295 could not have come out of his mouth faster upon arrival. I am not sure why this couldn't have been told to me over the phone. The only thing I can think of is that you are trying to trap people into paying this high price. Its past 2pm at this point best case scenario if I don't use your service is I can maybe get another company out the next day. Frankly, its very dishonest. Nobody would use your service if you quoted this price up front. Then on top of it there was zero effort to keep a clean work space in my home. You just slap the routing machine down on the rug in my kitchen and then trail fluid from the drain on the floor when they carried the equipment out. I have an baby crawling around currently. You think I want them crawling through that! Considering the premium you charge to snake a drain, I would have expected much better service, extremely disappointed.

We've used Keith Nelson plumbing for various plumbing repairs and have always been pleased with…read moretheir service. Our most recent experience was over the top excellent!! Our laundry room flooded due to a washer draining issue, they got to the house in less than 20 mins. He also replaced a few leaking valves during the visit. Great service at a great price!! We will continue to use them for future plumbing needs.

Within just a few days of calling for an appointment, Justin was able to come out and fix my…read moreoutdoor faucet (which meant completely redoing it) as well as changing out my kitchen faucet as well. He arrived on time and did not seem rushed as he proceeded to do both jobs very professionally, and I would definitely call them back again for any of my plumbing needs. Sue B. Stillwater

I called emergency number to have my 1.5 year old water heater that was installed by Rascher Nov…read more 8, 2023 repaired and Ed said cost was $350 per hour for emergency service, was probably the pilot light from my description, they might not be able to repair today and I would still have to pay the $350 even if they had to return to complete repairs during regular business hours. In my opinion this is not true emergency service, and I did not like his attitude.

I had a positive experience with this plumber. I contacted Rascher on a Monday about replacing the…read moregarbage disposal in my condo. I searched local Facebook groups for plumber recommendations and saw their name pop up several times. They originally made an appointment for that Friday, but called me back on Tuesday with an earlier opening, which I really appreciated, so I ended up having a new garbage disposal by Wednesday! The plumber I worked with was Ed, and he was very adaptable to the quirks of the tiny 100yr old condo I live in. It took about 2.5 hours. Ultimately the garbage disposal plus installation cost $875. (The Google estimates I was reading said garbage disposals are usually between 200-900.) They seem like a reliable operation.

Service tech (Brendan) was honest and easy to work with. Small repair completed very quickly to…read moreget AC back working on hottest day of the year so far. Gave good advice moving forward and pointed out upcoming needs that we as homeowners should think about. Never tried to hard sell anything, but wanted us to know. Truly appreciated.

I had a regular furnace maintenance completed and had a good experience…read more Cost: used the $109 special. Not the cheapest but not the most expensive. (4/5) Professionalim: used over shoe slippers, called before, great work for what I saw, asked questions that were answered. (5/5)