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Gopher Sewer & Drain

4.4 (102 reviews)
Open Open 24 hours

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Response time

30 minutes

Response rate

100%

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Services - Gopher Sewer & Drain

Bathtub installation

Bathtub repair

Drain installation

27 More Services

Drain repair

Faucet installation

Faucet repair

Garbage disposal installation

Garbage disposal repair

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Hydro-jetting

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Sump pump installation

Sump pump repair

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

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Recommended Reviews - Gopher Sewer & Drain

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Toilet tank lid with snake busting thru

I had a clog between the basement washtubs and the floor drain about 5 feet away. He wasn't able to reach the clog in the pipe through the basement so he went through the kitchen sink pipe directly above the washtubs. He went too far with the snake and it came up through the toilet waste pipe and into the toilet tank on the main level of the house. The snake then went through the lid of the toilet tank and broke it. He cleared the clog but destroyed my toilet. They replaced the toilet with a Gerber model GVP38590 toilet (a toilet less than $100). My old toilet was of a higher quality. I am generous in giving 2 stars because he fixed the clog and I got a free toilet. However, I don't think they should have charged me $45 to haul away the old toilet considering it was due to their negligence.

This was my second and last time using Gopher Sewer. My first experience was wonderful, and I had an exceptional experience with their team. Recently, I discovered a floor drain backup in my basement and didn't hesitate to schedule an appointment. When their representative first arrived he seemed great, but I quickly noticed red flags. He was overly dramatic throughout the entire process, stating that the job could take hours--before he had even started. While working, he repeatedly mentioned how he was looking for more hours and wanted overtime--not exactly something you want to hear as a paying customer. Fortunately, it didn't take him long to clear the line and get the water flowing. But, the real issue started when he completely mangled the original cap on my cleanout. He damaged it so badly that I have no idea how he thought it would seal. Then, he told me he didn't have the correct parts to fix it, claimed he had no money to go to the store, and left me to figure out how to replace it. I insisted we go together to ensure we found the right part. Then after installing the new cap, it didn't fully seal and was actively leaking. He told me the seal might "resolve itself" in a few days, but his best solution was to jackhammer the floor and replace that section of the pipe--estimating it would cost around $4,000. I called their office to report that the seal was still leaking raw sewage and asked if this was an acceptable way to finish a job. They said the notes stated that the only solution was to rip up the floor and replace the pipe, and also said they would follow up with their supervisor and get back to me. I also reached out directly to Pedro, the owner, and requested he follow up and try using wax or another proper sealing method. He asked me to send photos, and I did, but I never heard back from anyone. After this poor experience, I contacted a different plumber, who immediately resolved the issue--using wax, just as I had suggested. Weeks later, it's still holding up perfectly with no problems. I strongly recommend choosing another company. I will never use Gopher Sewer again.

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2 months ago

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Pedro T.

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3 months ago

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21 days ago

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Thank you for your review! We are happy we could help.

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1 month ago

Very satisfied! Sam did great with my many little projects. He was prompt, efficient and friendly.

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1 month ago

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23 days ago

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11 months ago

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8 months ago

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9 months ago

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1 year ago

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8 months ago

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3 years ago

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Pedro T.

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2 years ago

They were the first to respond and came out quickly. Knowledgeble. I'd use them again.

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4 years ago

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5 years ago

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6 years ago

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2 years ago

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4 years ago

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Ask the Community - Gopher Sewer & Drain

Review Highlights - Gopher Sewer & Drain

Pedro responded over the weekend and Eduardo arrived early for our scheduled appointment on Monday.

Mentioned in 25 reviews

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Gopher Sewer & Drain - plumbing - Updated May 2026

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