We have been using them for several years. Great quality, no long waits or crazy service fees.

During the repair of a leak the plumber broke my pedestal sink. I was told they would pay for it. I was then charged $460!

Water heater sprang a small leak late Wednesday night. Spent Thursday chasing down a plumbing company. Richfield Plumbing was the only company able to come out before the following week. Friday morning at 8:30 Don arrived. He was superb: he kept the furnace room area clean, neat and most importantly - DRY! Three hours later, all was complete and we had hot water in the faucets again ... and not on the furnace room floor! read more

Richfield Plumbing - New water heater from Richfield Plumbing - Plumbing Near Me - Bloomington, Minnesota

I honestly wish I could give zero stars. The guy basically came in to tell me my toilet needed to be replaced and promised to let me know when it can be done. Never heard from them again. Being a good citizen I asked that minimally they should send me a bill. I got billed for $200 dollars. The bill does not even have the decency of explaining what was done or for how many minutes did the guy stay. I would recommend that people never work for this company again. It's the worst experience I've had. read more

Terrible service and pricing. They called almost an hour after they were supposed to arrive to let me know they wouldn't be able to make the schedule time. Had to reschedule. When they finally showed up and completed the task I was surprised to learn (when I received their invoice) they were charging $168/hr. for their service. The going rate in Mpls. is usually around $70 - $120 and hour for the same type of work. Buyer beware - be sure to get an upfront quote from them before agreeing to hire them. I've learned my lesson. read more

I had a toilet emergency in one of the busiest weeks in town (several plumbers had to defer my job a week or more) but that was NOT the case with Richfield plumbing. My toillet was not the typical and they knew exactly how to find a matching replacement. They installed it as soon as it was available and did so in the most professional manner. Their staff are veterans and know what they are doing. I would highly recommend Richfield Plumbing (and I come from a family of plumbers!) read more

The ONLY Plumbing Company to call in the Twin Cities! Several months ago, I wrote a deservedly scathing review of Minneapolis Plumbing and Heating. The plumber who came to our home told my husband that in order to replace the broken handle in our bathroom shower, we'd have to cut tile, replace interior plumbing, etc., and that we were looking at a price tag of close to $1200. Needless to say, the handle went unfixed until the other handle broke as well. Enter Richfield Plumbing... I called for an appointment, and the woman who answered put a master plumber on the line. "Where do you live?" "What are your cross streets?" he asked, trying to determine the age and style of our house. "I think I know exactly what you need, but I'd better take a look just to be sure." We met at the house and it took him less than 30 seconds to size up the job. "I'll call you with a price tomorrow" he said - and he did as promised. The original quote was less than one third of the Minneapolis Plumbing and Heating quote. Even better, I just received my bill, and Richfield Plumbing gave me a better final price than their quote! If you're looking for fair, honest and knowledgeable plumbing experts in the Twin Cities, call Richfield Plumbing - the ONLY plumbing company I will use from now on. read more

They need an Estimator available a full day, all week. I have used Richfield Plumbing in the past (previous home), and was very happy with them. Contacted them last week via their website and then followed up with a call to explain a few items too complicated to try to explain in the little web form. Nice gal told me their Estimator would need to talk to me, he's out, will be back next week. So I wait for a call. Got an email Tuesday *afternoon* telling me that their Estimator can be called 6:30-11:30am Monday through Wednesday. Again, this was Tuesday AFTERNOON. So basically, gave me one morning to call, and it's my busiest morning this week. So now I can't talk to the guy until next week?! I originally contacted them LAST week because I need the work done THIS week. Well it's Thursday. I gotta go with someone else 'cuz I need to talk to someone about it today, and get it scheduled ASAP. Bummed and irritated. read more

A plumber from this company came to my condo last week, and repaired a whole list of issues in a very short time. The plumber who showed up was knowledgeable, talented, very professional, and brought all of the tools and parts needed to complete all of the repairs. I am very impressed with this company. I recommend this contractor to everyone. It is very difficult to find quality work at reasonable cost nowadays. This company is one of those rare finds. The bill came in lower than expected as well, so I am very pleased, and will use this company again. Another one of their plumbers was at my sister-in-law's place about a month ago. The work done at her place was also exemplary, fast, and very professionally completed. These guys really know their stuff, and they arrive prepared. Thank you Richfield Plumbing! read more

I like to support local businesses rather than the big conglomerate companies, so I was hoping to work with Richfield Plumbing. When Mike came out to my home last Friday to give me an estimate, he said he understood what I needed done - basically pull a permit, remodel an existing basement bathroom...move a shower with a legal drain/venting and replace the toilet and sink/vanity. I asked for an estimate excluding fixtures - I would supply those. I got estimates from 3 other plumbers and they all gave me various totals. When I received his "estimate" all that was included was his hourly rate and nothing else...no total and no hours - so I called him and he had no reasonable explanation and didn't respond to my email asking for a total. I told him I need a total so I can compare bids..hello!?...crickets. Why would he waste the time to come out to estimate and then only give me his hourly rate? He could have just given me that over the phone. Such a disappointment. read more

Call ANYWHERE else!! I'd rather pay cash to the shadiest looking plumber on Craigslist. Took their office 6 months to send me an initial bill. A tech came to my home in September 2018 and I was not billed until March 2019. My husband and I called 3 times for an explanation on our bill and waited 2 entire billing periods for an explanation from the owner. Once a payment plan was FINALLY agreed upon, I paid within 20 days. They had already sent me to collections!!!! This place is a money hungry joke. I spoke to 3 people - only 1 was any type of apologetic for the multiple delays in clearing this up. So much for supporting local business. read more

The worst experience with a plumbing company I've ever had. Not only did they charge $168 per hour (including drive time) they didn't fix my issue and when I refused to pay they sent me to collection. Choose any plumbing company but Richfield plumbing. Steer clear. They should be ashamed. read more

I had the opposite experience of Greg M. My plumbing problem wasn't major but it made me nervous & I wanted to get it taken care of ASAP. I made a couple of phone calls-didn't get hold of anyone at the first, the second couldn't come out til the next day & was nice enough to refer me to Richfield Plumbing. The person answering the phone had a good idea of my problem & set me up with Brian. He called an hour later; an hour after that, problem was solved. I was very pleased with the rapid service & felt that the price was reasonable for the job. read more

Plumbing work completed was actually great work. The company responds fairly well to inquiries and office staff seem very professional and competent. Why the 1 star rating, then? Even though most everything was great, would most of you think the most important part of a plumbing job is price? I would. I mean, reputable businesses should put forth good work at a reasonable price. Getting a bill for nearly double what the quote was is a little shocking. It might have been less shocking if there was some unforeseen circumstance, like: extra labor, a problem or extreme difficulty. 2 hour plumbing job that required no specialized equipment, no moving of parts or plumbing and as simple as seating a toilet on a flange with an intact, but slightly damaged lead pipe at the top. $350 turned into nearly $700 for no apparent reason. Their excuse was that the toilet sat on a lead pipe, but nothing about the job changed whatsoever. The seat flange was replaced and sat perfectly on the existing pipe (which we discussed removing). No repair of parts, no specialized equipment, no need to reschedule, no moving anything. Start here for your plumbing needs. They will definitely get the job done, but you will be "?" the cost. Kevin H. read more

Richfield plumbing came out to give me a free quote on venting two sinks and certifying the plumbing with the city. After receiving an ABSOLUTELY OUTRAGEOUS quote, I said no thanks. A few months later and I have a bill for several hundred dollars for that "free quote". Complete crap. I'm calling the city to complain about this too. The good news is that after explaining this to the collection company where they sent the bill, the collection company laughed and said they'd "take care of it". Although they didn't say it, I got the impression this has happened before. read more

I've used Richfield Plumbing (as well as other plumbing companies) and I have to admit it's hard to be excited about spending money on plumbing but every time I have used Richfield Plumbing the results have been great. Problems solved quickly by one of their professional plumbers and their rates are reasonable. Let's face it good plumbers are hard to find and usually busy so the fact that they are able to take on service calls in a timely manner without stringing you along says it all. Thank you Richfield Plumbing! read more

Bait and switch. Quoted $180 for one hour job: $139 per hour labor and permit included. Got bill for $335 and they wouldn't budge on that price. Charged almost $100 for drivetime. Now playing hardball to get paid . . . what a scam. read more

We needed a plumber to repair a sink. I had called our usual company this morning and they could not send anyone until tomorrow afternoon. I checked the Richfield Chamber of Commerce website for plumbers and contacted Richfield Plumbing. The dispatcher said she could get someone out this afternoon. At 1:50 pm, I got a call that the plumber was 10 minutes away, and he showed up in 10 minutes. He checked the problem, fixed it and was done in 10 more minutes. Service was prompt, I was kept informed - a GREAT experience! read more

Arrived on time the day after my call. Replaced the old heater with the same capacity and energy saving rating of the leaking one. Courteous and will me explain changes in the technology. I was pleased. read more