Large store, with a large selection. Very well stocked, found everything we were looking for…read more Didn't interact much with employees, but the lady who approached us, asking if we needed help and pointing us in the correct direction.

This location is not bad, I only shop here when the Chester Home Depot is out of stock on something…read moreI need right away. It is clean but employees are not as helpful or welcoming as the one at 12300 route 1

I was desperately trying to find a specialty tool to remove a broken caster from a stand I had in…read morethe office and couldn't find one anywhere. I am usually pretty picky about ordering from places I don't know online but I really couldn't find this part anywhere - it was back ordered everywhere I looked. I took a leap of faith and put in an order online then followed up the next morning to see if CE Clarke & Sons would be able to save the day. Not only was their response to my emails lightning fast, they had my part in stock and were so incredibly helpful, I felt compelled to return the favor with a positive review. Please support this business! We need more companies like CE Clarke & Sons out there who care about their customers! I live across the country in California but really wished I lived closer so I could go to the store in person.

From the owner: Wholesale distribution of casters, wheels, hand trucks, dollies, carts, pallet jacks, dock…read moreequipment, cargo equipment, storage and shelving equipment, and other materials handling equipment. We specialize in custom caster solutions to meet even the most demanding applications.

Rude bigotted employees. Specifically two younger blonde males. Four total of your employees…read more(accompanied by two brunette females) came to my work and thought it humorous to mock me and lie while at checkout. not a good face for your company when your employees pride their work attire and treat others like garbage. Do not recommend anyone providing this company with their business as the people it seems they employee have no general respect for others.

I stopped in to day to get some larger size rock for a drainage project in the yard. Even though…read moreit was raining, the guy in the store took us outside and went over the rock options. They they put it in the back of the truck for us. Very nice folks during this purchase today.

A young man, blondish hair, helped me buying a pallet jack. He was awesome. Helped me get it into…read moremy truck bed and even strapped it down for me. Super helpful and nice.

The broad who checked me out burped in my face. Totally gross, no apology. Great hardware…read moreselection but downhill service.

Boy do I have a story to tell…read more About a year and a half ago , we purchased a Samsung refrigerator from this Lowe's. Thankfully we purchased a 3 year warranty. Sinse purchase, we have had two problems: The first was significant, but was resolved relatively efficiently, when Samsung themselves came for service and had the parts in their truck , the refrigerator was fixed and all was well. This second incident has been a complete fiasco, and has been going on for almost a month. My household has been without a functioning refrigerator for almost one MONTH (only a few days to go). We have lost food. We have had to buy ice, had to cancel on friends and family, and we have been trying to make it work using coolers. When we filed a claim for this current incident, it took almost a week (1 day short of a week!) to have service come check out the refrigerator. The company that was assigned had a technician come out who had no tools on his person, and did nothing to actually investigate what was wrong with it, he just listened to it, and made a decision that it required a specific part. After a WEEK, he was not able to locate the part, so Lowe's ended up having to take that on and they found the part and had it delivered directly to our house, then we had to call to get the technician back out. The same technician came out and did the part replacement, which did NOT fix the problem (surprisesurprise). In fact, the ONE thing that WAS working when he came, stopped working when he left. The refrigerator is NOT functioning. The technician filed a claim stating that the refrigerator is not repairable. We received an email from Lowe's protection, stating that we were going to be receiving a REIMBURSEMENT. Then, the next day, we received another email stating that we are going to be issued a Lowe's Electronic Gift Card. Then this afternoon, A "Refund Card" is emailed. A "Refund Card" is not a reimbursement. "Reimbursement or a replacement product" is part of the service agreement contract. Not receiving a "Refund Card". When I purchase something and it needs to be returned, i get a refund, i provide the original receipt and usually a refund issued to the same payment method that the purchase was made with. Of course , i'm not a consumer attorney and maybe I haven't read all of the fine print , but when a company tells you that they are going to give you a reimbursement for a purchase , I expect an actual refund and not a "RefundCard". Not to mention the fact that because of tariffs , the costs of buying appliances has risen. So now we are locked-in to making another purchase at Lowe's, and we are not happy about it. Unless you're going to Lowe's to buy paper towels, bug spray, possibly paint, it might be okay, but I would definitely err on the side of caution when it comes to purchasing appliances. While I understand that appliances are not made the way they used to, Lowe's is seriously lacking in taking care of their customers. I purchased a refrigerator from Lowe's for my mother a few years ago, thankfully, that too was under warranty, but it was quite a fiasco getting that whole issue resolved. Lowe's is not making it right with their customers.They are not doing the right thing by their customers. They are not taking care of their customers. For having gone almost a MONTH without a functioning refrigerator, this the most ridiculous life experience I have had in a very long time. And THEN, reluctantly, I went to the same Lowe's today to look at refrigerators, and there was not a salesperson or anybody anywhere. We have not been given any options. A replacement would be to bring the same dang model of this refrigerator that is available in your store to our house today so that we can move on from this ridiculous encounter. And maybe that's why there was nobody shopping at Lowe's today and nobody working at Lowe's today. Because Lowe's has abandoned its customers.

The staff has some informed members, but too many are clueless. It has been necessary to hire many…read morenew workers who are not trained enough to answer basic questions. There is a small group of trained experienced and skilled staff who back everything up.

Ryan was our service man. Spent a good amount of time explaining as he worked what he found and why…read moreit was affecting the fireplace. He adjusted and cleaned with care. Very polite and friendly. Someone I could trust. Thank you Ryan and Hearth and Home!

Just had Hearth and Home out to service our fireplace and had the BEST service professional I've…read morehad. Dwight was pleasant, neat, knowledgeable, thorough and professional. Shout out to Dwight - he gets an A+ and much appreciation and thanks!!

I visited Pleasant's for the first time last month to purchase some screwdrivers to upgrade my…read morecurrent set (which I've had since 2006 when my grandmother passed, and she likely had the set for 40 years prior to that too). When we walked in, we were immediately greeted and asked if we were looking for something in particular. We were then efficiently walked over to the aisle housing screwdrivers and told about the different options. They were locked in a case, so we would've needed a staff member's help anyway. Apparently people like to steal screwdrivers, which I never would've guessed. Prices seemed fair, but to be transparent, I don't generally buy tools so I don't really know the going rates. Check out was just as efficient with a couple lines in operation. And the cashier was just as friendly as the staff member working the floor. Everyone was properly masked and social distancing was taking place as well. I would suggest supporting this small business and those like it prior to going to the big box stores.

My experience at Pleasants today was, well, extremely pleasant! Me and my toddler set out to find…read moresome plants and supplies to start a home garden! I've never been interested in plants before quarantine, so everything was new to me. With all of this cooking I've been doing, I thought it would be nice to have fresh herbs at the ready, so off we went. This is the definition of a quaint, local hardware store. There is everything you could need for your home projects plus a little extra, but not much extra. The store is much less overwhelming than the big box hardware stores and the employees were SO helpful. I really enjoyed my experience there, which I never thought I'd say about a hardware store. I also enrolled in their loyalty program and got $5 off my purchase today. Score! Thank you, Pleasants, for providing the community with lawn, garden, and hardware needs for decades and still being a pleasant place to shop!