Had a horrible experience with them a few years ago. Needed the roof of my 4 Seasons Sunroom repaired as it was leaking. It is a combination of glass and metal panels. The owner was reluctant but agreed to do it with full payment on completion and no warranty. Since I could not locate anyone else, I agreed. He sent out 2 employees who worked for around 4 hours on it and charged me $1800. It started leaking again in around 6 months. I recently tried to have it fixed again with another contractor who after looking at declined. However, he showed me the photos he had taken of it. What was previous done was to coat the protective strips over the previous sealant between the panels weatherstrip cauking instead of removing the strips and failing sealant between the panels and resealing them. Frankly if I had the physical capability and dexterity to do it, I could do the same job with a a few cans of one of the newer spray sealants and some masking tape in half the time and likely achieved the same result. Frankly given what I paid, and the result along with the way it was done, I feel scammed and taken advantage of as a senior. read more

Consulted them for a sun room addition to our home few years ago. If did not go through as the city permit could not be obtained very last minute. They should have told us in the beginning if that was the case instead of charging a whopping 1000 dollars for their consultation and no actual work done. Very disappointed. read more

I am from Fremont, I usually don't review much on Yelp, but this time ethically I am inclined to write up one. I typically do not believe when one says 10-year warranty, but man, I got my A-type open Patio cover done by Butch and team in 2016 and last winter I saw one area where few drops showed up. I called Butch and he came over fixed it the same day and it's been perfect since then. We recently moved to another house with an older sunroom and I wanted to know the structural fitness of the sunroom. Without hesitation, called Butch and he put me on his calendar, 2 months later he called me (I never followed up) and came over and took a thorough look and assured sunroom is in sound shape. I highly recommend Butch for any sunroom or patio cover jobs just not for his workmanship but for his ethics and Customer satisfaction as well. read more

Butch and his team built a room for us in an area which was very tricky with lots of uneven eves. Interior and exterior turned out beautiful. Like any project there were issues & every issue was taken care of - promptly with a smile. I've worked with many contractors but Butch is one of the very few whom I can trust. Scope of project # design, permit, electrical & sunroom. read more

Butch and his team built a four season sun-room for us last year at Livermore. It has been great from all aspects and we are enjoying it. This year we had some minor issues like lock clicking on the sliding door but when I reached out to Butch he was prompt and fixed the entire thing in no time. I love his service and dedication for customers. Great guy to work with and always helping. I would definitely recommend him to everyone. read more

We moved into a house with a sunroom, but had no idea who installed the sunroom. First major rain storm we noticed a leak. Called Pleasanton Sunrooms and they made time in their booked schedule to come out to look at our sunroom. After looking at the sunroom and were the leak was, it was suggested to us on how to fix the leak! It was an easy fix on our end, and we appreciate the honesty and recommendation! read more

I had 3 roof windows of my sunroom that had blown gaskets, and two leaks in the sunroom. The sunroom was there when I purchased my house 12 years ago, and the bad windows and leaks appeared about a year ago I am guessing that the sunroom was installed for at least 20 years. Anyway, I called a couple of contractors to give me a bid to replace the windows and fix the leaks. One of the contractors told me to call Four Seasons because their sticker was affixed to one of the windows, and that the maker of the sunroom could probably fix it under warranty or for much less than their bids. I did an internet search and found Pleasanton Sunrooms, which is a Four Seasons Franchise. Rich, the owner, called me back and met me at my house. He gave me a reasonable bid for the work, and gave me a 50% discount on the glass because the sunroom was a Four Seasons. He gave me an additional discount off the invoice if I used the wall glass he had on stock, which he assured me was just as good as the roof glass he would have to order from New York. He came at the appointed date and time, and did the work professionally and with care. I was very impressed with his professionalism and diligence. Rich definitely knew what he was doing. The glass had a 20 year warranty and there is a 3 year warranty on the leak repairs, and he said to call him if there were any problems. He did not try to sell me a new sunroom, which I am sure he would have made more money. He was honest and trustworthy. I highly recommend Rich. He did a great job. read more

Our gardener accidently broke one of our sliding door panels. I called Pleasanton Sunrooms and Butch came out and replaced the panel immediately with a panel from their showroom - no need to wait for an order from the manufacturer. No mess. No fuss. Great service. read more

Not sure why yelp filed my previous review under "not recommended". It was a 5-star review for Butch & Co and still is. We are enjoying the sunroom more each day and it has become the favorite room in the house. Butch and his crew did a fabulous job, professional caliber work and very responsive even after project was complete. Would definitely recommend. read more

If you take the five star review of April 2016 and negate each statement, it will describe my experience with Pleasanton Sunrooms. Rich is gone and new people are running the business. In spring 2017 I had a new foam patio roof installed to take the place of an existing wood-and-sheet metal patio roof. In all phases of the project - demolition of the old porch, coordination with the patio paving contractor, and installation and cleanup - there were problems. The prep consisted of a lot of violent demolition: crowbarring off brackets (and pieces of wood with it) from the existing ledger, ripping off sheet metal, and hammering off old stucco, all punctuated by the screams and curses of the crew. The company does not seem to have a tarp to its name and does not seem to be aware of dirt they track around. Each time they came onto my property I had to pick up brackets, nails, pieces of stucco, and mud, and sweep out dust in the garage they had tracked in or allowed in because they had failed to close a door when generating a lot of dust. In the second phase of the project, coordination with the paving contractor, Pleasanton Sunrooms failed to explain fully where footers were to be located to support the posts for the roof. This resulted in the footings being improperly located for the roof by the paving contractor. Pleasanton Sunrooms ignored multiple requests to clarify by failing to stop by the property and mark the positions; failing to review a sketch emailed to them and correcting dimensions; and failing to review pictures emailed. The actual construction phase resulted in more cleanup and incidental damage. The crew carelessly shoved ladders about, dropping metal parts perched on the ladder onto the new pavers; left smears of white caulk on the new pavers; and left a huge amount of very small metal chips and white paint chips on the lawn. These small particles are almost impossible to pick up and may be there forever. Am I satisfied with the final product? No! The new sunroom already has places where the white paint has scraped off and metal is exposed. The metal itself is thin aluminum (I think) and dents very, very easily - I actually do not know whether I have the Four Seasons product. I asked for a bill of materials, but Pleasanton Sunrooms was reluctant to give me a copy; I never did receive one. One more comment on construction: I painted over the damaged ledger board before they returned to complete the construction because I had no idea if they would replace it or repair it. I am glad I did, because they did neither. During the whole project I found that dealing with the owner and crew of Sunrooms was very difficult. When I asked a question, I was told "this is costing me money" and "I don't have time for this" This was in marked contrast to the crew and contractor who installed the pavers, who did a wonderful job and will be up in a separate review. I had read the Yelp and the BBB rating before I selected Pleasanton Sunrooms. I am not certain what happened in my case because my experience is so opposite to previous reviews. I hope this review helps someone. And I hope this review helps the business get better. read more

Loving our new sunroom! Butch did a fantastic job. He came through for us in the midst of a pandemic, wildfires AQI, permit delays from city offices lockdown. Customer service is great, very good response time even post-completion. And most importantly his pricing was the best among the other bids. Would definitely recommend. read more

We have just had a sunroom completed and we could not be happier. We were doing research and shopping around, looking to find the people we would trust with the project. Wayne came out and was the perfect consultant: professional, informative, genuine and gave us what we considered a very fair quote. He also listened to what we wanted and not what he wanted, with good advice along the way. No games, no hard-sells. None of that nonsense. Thank you. From then on we were working with Rich who has been a revelation. A really great guy who is the consummate professional and willing to go above and beyond. Rich truly takes pride in what he does and therefore he does it well! He genuinely wanted to make the customer (us!) happy and so nothing was too much trouble. He was absolutely meticulous in the prep and construction and his workmanship is outstanding. Combine all this with a great product (Four Seasons) and we have now got an absolutely beautiful sunroom. See photos attached for proof. I highly recommend Pleasanton Sunrooms -- honest and decent people, professional and friendly, and with extremely high standards. read more

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Rich did a great job on my patio cover! Communication was great and they were fast. Highly recommend.

My experience with Pleasanton Sunrooms is consistent with the other reviews, 5 STARS! Wayne came out and gave estimate and told us what to expect. Rich and crew came out and did great timely job on all of our sunrooms windows. Good communication each step of the way. Rich even painted the inside wood that had to be removed for installation. A great finished job inside and out. Good to their word, great workmanship, reliable. A great Job! I would highly recommend them. read more

We had a great experience working with Butch(Norman) and we are very happy with his work! Our sunroom turned out very nice. Butch works with you to fit your schedule, no follow up needed, he is very responsive on WhatsApp and does a great quality work! read more

Rich installed a patio cover for us about three years ago. We are still really thrilled with the quality of it. So when it came time to install a pergola over our new spa, I knew we had to call Rich. Once again, he installed a great product, and was extremely professional and friendly. I would highly recommend Pleasanton Sunrooms to anyone looking for a sunroom, patio cover, pergola, etc. read more

After looking at replacing my wood patio cover with wood again or aluminum, I decided on the latter. I checked other competitors but you really can't go wrong with 4 Seasons and especially Rich. The quality of the product, price comparison and the workmanship of Rich and crew made it an enjoyable experience and gave us a beautiful all-weather patio enclosure. If you are considering a sun room, patio enclosure, pergola, etc.....I would highly recommend calling Rich. read more