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    Beyond Basics Tile and Stone

    5.0 (20 reviews)
    Open 8:00 am - 6:00 pm

    Services - Beyond Basics Tile and Stone

    Countertop installation

    Floor installation

    Tile installation or replacement

    Beyond Basics Tile and Stone Photos

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    workers working on a house
    Erin C.

    Paul and Van are professional business owners and very helpful providing suggestions for residential remodels. We ended up with Luxury Vinyl Planking (LVP) for floor materials. The crew was very considerate during demo and construction work. They were prompt, efficient, and cleaned up each day before leaving. Very competitively priced and the end result was better than we hoped. Absolutely recommend for any floor and tile work in your home! Thanks guys

    Tub tile with shampoo niche.
    Eon N.

    Beyond happy with our remodel of two bathrooms and laundry room by Beyond Basics Tile and Stone. After years of trying to get our bathrooms remodeled and having contractor after contractor not follow through with quotes, we finally hit the jackpot. Van was out within a few days of my first call and had a very detailed quote not long after. Kim his Operations Manager is amazing to work with, she answers questions, double checks details, explains the scope of the project, helps with ordering, and is just a very nice person to talk to. Everyone on Van's crew is completely professional and hardworking, from demo (Christian and David) and the tile superstars (Christian and crew). Trevor who works primarily on plumbing but can do much more is such a pleasure to work with, and also tackled a bonus project in my son's room that Van agreed to do last minute. Van is extremely professional and very detailed oriented. He is also dedicated to making sure a project is completed to perfection, down to shower levers and drains. Best of all, even with many add ons on our end, he completed within the estimated time frame and at a very fair price.

    My kitchen floor was saved by the team!

    Van and Paul are very knowledgeable and professional, this review is long over due because of the holiday season, I want to thank them again here for they helped rebuilding my kitchen's tile floor. My kitchen floor was done only 8 months ago, but I can already see cracks and hear noises when I walked on it. Called the previous contractor but never got reply, so I decided to look for someone else. A few contractors came over and gave me different suggestions but I didn't think they provided a solution to resolve the root cause, until Paul and Van showed up. Paul, the project manager, explained the possible problems and causes of the cracked tiles. Van , the owner, inspected the crawl space underneath the kitchen himself to make sure what needs to be done. In the end they figured it out and I was convinced by their detailed explanation. The work finished in one week, the workers are also very professional and keep the house as clean as possible during the whole process. I am very pleased with the result and will use them again in the future for other projects, big or small.

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    5 years ago

    Top quality workmanship, fair price, organized, neat and clean as well as very knowledgeable.

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    Ask the Community - Beyond Basics Tile and Stone

    Review Highlights - Beyond Basics Tile and Stone

    Van and his team did a fantastic job on the prep and installation of a glass tile backsplash in our kitchen.

    Mentioned in 16 reviews

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    Tile Experts - Call Or Text To Get A Free Estimate (650)743-6138

    Tile Experts

    (46 reviews)

    Tile Experts installed a zellige backsplash for us and the whole process was really easy and…read morestraightforward! I sent dimensions and a site image and was able to get a quote without a site visit. Our installer was very detail oriented and discovered our wall was not completely flush, which meant that the tile at the top of the wall would be a slightly different width than the one at the bottom. We discussed different strategies for approaching this problem. The zellige we received was also highly variable in quality and color. I asked our installer to pick out the tile in the best condition since we had ordered 10-20% extras and were very happy with the results.

    We were looking to update our fireplace and entry way tile as a kick off to our next remodeling…read morephase - we were hoping to go from ugly brown tiles to a nicer marbled white herringbone tiles. My partner and I even made mock ups of the design we wanted to achieve. Noe was responsive over text when taking down our requirements, giving quotes, and estimating how much material we should purchase which we purchased on our own (though we might have over purchased our material by 20%, I'd much rather have extra than not enough!). Noe handled the tile and grout pick up when it was ready for installation day, and took care of the misc material purchases (finishing metal edge trim, tileset/cement, etc). Adrian and Luis are fantastic installers. Adrian's communication was really top notch (he kept us informed and updated often) and ran through options and recommended solutions when we encountered a bit of a snag with our subfloor and evened it out for us (we wanted to elongate and cut the corners of our rectangular entry way tile). Luis' tile work also really great. His cuts were clean, tiles were even/level, spacing of the grout lines were pretty even as well. I've had tile work done through a general contractor before (they had some rough cuts and some pretty bad tile lippage leading to uneven surfaces) - their quality is nothing compared to Luis' work, our entry way and fireplace with the herringbone pattern looks so good and it matched our mock ups very closely - they really brought our vision to reality! The three of them Noe, Adrian, and Luis really do live up to their company name as Tile Experts and they are very competitive with their pricing. You can check out the before and after photos (just ignore the ugly carpet in the pictures, we have not replaced it yet!) We are really happy and impressed with the work they did for us and would go back to them for any future tile work.

    The Grout Specialist Co

    The Grout Specialist Co

    (75 reviews)

    I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

    We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

    The Enhancer Grout Cleaning - Before / After/ owner hired us to have floor done , our team work hard to have the best Results .  Hair Emporium shop at Danville city .

    The Enhancer Grout Cleaning

    (150 reviews)

    I honestly cannot say enough good things about this company and about Wilbur. He was absolutely…read moreamazing. He cleaned every single corner of the areas I asked him to work on- the kitchen, living room, and bathroom. The results were incredible. He cleaned the tile thoroughly, sealed the grout, and protected everything so well. The floors looked absolutely beautiful when the job was done. After a long and stressful day at work, coming home and seeing everything so clean truly made my day. It made me smile. I really cannot express how happy I was with the results, especially knowing Wilbur handled everything by himself. You will absolutely get your money's worth with this company. The cost was very affordable, and the quality of work was outstanding. Wilbur was professional, kind, on time, and did exactly what he promised. I was given the quote over the phone, the process was easy, and he came in and got the job done. Even though I wasn't home when he finished, his work spoke for itself. I almost wanted to keep this company to myself, but Wilbur deserves the recognition and more customers because he truly does outstanding work. I am beyond thankful and would recommend this company 110%. Thank you so much Wilbur!! Your professionalism, hard work and attention to detail really show, and you truly made me happy.

    Wow Wilber is amazing! He was punctual and very knowledge in his craft. It was himself and his wife…read morethat cleaned our tile floors in our kitchen, living room and entryway and our 3 bathrooms. He was able to clean the tiles, redo the grout and put the sealant on in 8 hours! Our floors look so shiny and brand new! I highly recommend them to anyone that has tile! Thank you Wilber!!

    Beyond Basics Tile and Stone - flooring - Updated May 2026

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