I was once a Yelp Elite and wrote some very good and honest reviews. Trouble is Yelp is not fond of honest bad reviews. So I resigned. But I truly love to write the truth. I just relocated to Walnut Creek and purchased a great condo that needed bedroom carpet. To my surprise every call I made to flooring stores was answered by poor attitude sales persons along with the earliest install would be 2 or 3 weeks if lucky. Then I called Lamorinda Floors on Mt. Diablo in Lafayette. First phone call was welcoming and encouraging. Drive to the store and 25 minutes later found a top quality carpet at a fair price. "We can do the install in 2 days. Wait, it gets better. Two great guys show up and did the perfect install. Made my $750,000 condo look like s million. The best flooring store in the Bay Area. read more

The sales person, JR, was friendly, charismatic and easy to talk to. We ended up purchasing Coretec Vinyl, Sonia Marble. This product costs $10 a box which means, my bill of several thousand dollars was paying for the craftsmanship to install. JR told us, they will smooth your flooring out to make it even so there are no dips and valley. To prep, I had to remove my bath sink & toilet and remove my shutters to my sliding door. You pay half at start and other half of payment after installation. Installation guys were nice & professional. They did ask me a wee bit late which direction I wanted the flooring, as they had installed it the opposite direction I wanted. Without batting an eye, they pulled it up and changed it to my liking. After leaving and a few days later, the step layer piece (one step down from one room to other) started to pull off. Also, I notice the flooring had a lot of air pockets under the vinyl; they did not even the flooring prior to installation. We taped many spots where the flooring had air pockets to show JR. The owner ended up coming out and was not great at a resolution saying, it was a floating floor. I would not pay my second payment and eventually, they did come back to pull up flooring and even it out. I am happier about floor but I should not ever had to call back; it should have been done properly the first time. One error I made, I did not have them fix my baseboards. After putting them back on, they left the nails showing so now I have to take time from my life to fix. read more

What a terrific company. Thank you Jim, Lisa and Sergio for making our new floor choice and install so easy. From the first visit to the store to the day of the install everything was like clockwork. We will spread the word about our experience!!! read more

Mike showed up promptly to deliver 80 boxes of floors and got it in our house quickly and smoothly!

Mike from Lamorinda Floors did a great job delivering all of my new flooring materials, on time, up entry stairs In very short order. Friendly, informative, professional. Lisa and Jim from Lamorinda Floors were great to work with, Jim for scoping the work to be done and Lisa in managing the project end to end, with timely scheduling, communication, and even painting baseboards to match my kitchen and bathroom cabinets! Genardo and Jorge from Pacific Coast Carpet and Lamorinda Floors did a fantastic job over 2 1/2 days installing wood laminate on top of existing linoleum flooring - in entry, hallway, kitchen and 2 bathrooms. This included all new baseboards, quarter round below kitchen cabinets, removing linoleum coping in bathrooms, removing and reinstalling closet doors, bifold, and room entry doors, moving stackable washer/dryer and moving 2 toilets. Their work was thorough, meticulous, and precise with great attention to detail. They were friendly, professional, and excellent communicators in quickly resolving minor issues. The job took longer than originally estimated and schedules were adjusted to make sure they could finish on consecutive days. I recommend them and Lamorinda Floors highly. read more

A huge thank you to Lamorinda Floors! They are a wonderful company and I can't thank them enough. Lisa was so patient with me and helped me with every decision from start to finish. The installation guys, Gerardo and Jorge were amazing. They installed new carpeting in my 2 bedroom condo and put new linoleum in my master bathroom and did such a beautiful job. They were so nice and professional and answered all my questions and concerns and I just love the results. Thank you! Thank you! read more

Jim is great and the install team was professional and finishing right on time. Jim represents a variety of manufacturers, and you will get something you like. 5/5 stats read more

We received our wood flooring today. It's beautiful! Mike was the delivery guy. Right on time. Friendly, professional and personable. Thank you, Mike! And, Thank you to Lamorinda Floors read more

It was just before Christmas when we spilled a full cup of hot coffee on our 12x10 rug in our main room?! Upsetting & terrible timing. Impossible to remove stain so what to do? Easy, call Jim Marshall at Lamorinda Carpet asap! Our go to. Lamorinda is a long time family business who cares about us customers. Lamorinda installed all the carpets & rugs for our major remodel 12 years ago. These still look like new. Superior quality. Jim was calming & readily available despite holidays. Best for us was wait to replace. After talking to Jim problem felt solved. After holidays, Jim's design eye helped us select carpet. Jim ordered carpet & serged edges for custom look & delivered on schedule. Aidan & Mathew did the install. Very knowledgeable. Repositioned rug & pad until exact. We asked for an extra favor, not part of job. Without hesitation, Aidan & Mathew repositioned an old 12x10 rug in another room. Lamorinda is good people, knowledgeable, very professional & friendly. Quality product and affordable too. The Best. read more

Lisa and Jim were very helpful. Great selection. I purchased Medieval Lux plank. Mike did a fantastic job of delivering the flooring very quickly. Very good experience! read more

Great service from Jim! He helped me to find exactly what I wanted. I definitely would recommend this place to anyone who is looking for good quality hardwood flooring for a good price. read more

Stellar service, quality, and value from beginning to completion. I highly recommend Lamorinda Floors. With Lisa's excellent guidance, I was able to pick out a beautiful replacement carpet and get an install date within a week! The installer, Candelerio, not only did a seamless job with the somewhat quirky room layout, he accommodated my need for a quick turn around on what might have been his day off. Thank you, Lamorinda Floors! read more

Thank you Jim Marshall! I had to redo my Dad's living room and dining room - removing heavily soiled rugs and replacing with wood flooring. I also needed carpeting for two sets of stairs. I tried a few other vendors but nobody could touch Jim's friendly, personal touch. He also clearly wanted to make sure I was getting a good deal. He seemed personally invested in my needs and what I got really blew me away. My Dad and I are extremely impressed Jim - thanks again! read more

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Just had LVP flooring laid in my LR, DR, Kitchen and hall. Great selection of flooring and I found just what I wanted. Jim was great to work with. Good pricing and install quickly set up for just the days I wanted. Install was amazing! Beautifully Done in two days. Everything put back just where it belongs. Highly recommend! read more

I highly recommend Lamorinda Floors! I worked with Jim Marshall for the first time during a remodel of our home years ago and he was super helpful when it came to picking out carpeting for our house. The carpeting still looks great 8 years on, they sell good quality products. We more recently bought a rug pad from him and I realized that I had given him the wrong measurements once I got it home. He kindly worked with me til it was right and I couldn't be happier. Jim is one of those rare finds these days in retail who cares about his customers, and does so with generosity and good humor. read more

Great products and Jim knows about all of them. It was a great shopping experience. I will go back in a heartbeat if we decide to change out our carpet again. read more

Lamorinda floors did the wood laminate floors for me in my recently purchased condo in Rossmoor, Walnut Creek. I have been very happy with the result. They were very professional and even took pictures of a "hump" in my flooring, which they told me about and sanded down for me before proceeding. It was redwood tree roots, and it is very helpful in discussing the matter with my HOA. read more

I would highly recommend using Lamorinda Floors. We used them to install new flooring in our bathroom and also just today used them to replace our carpeting. The crew did a great job and it looks wonderful Jim is very easy to work with and very helpful. Mike read more

I recently just had installed in two of my bathrooms and Vanity areas some Lux, vinyl plank flooring (Also known as: LPV) by Lamorinda Floors located in Lafayette, CA. Mr. Jim Marshall is the long time owner of this long time business and is well known for his quality work with carpets, rugs, and also the newer vinyl covering which has been all the rage due to its warmth, length of service, look (either like wood or masonary). We contracted with Lamorinda Floors and his craftmen came on time, well prepared and did in what was supposed to be a two day job, completed it in one day which was an enourmoius task. This required removal of all doors, two toilets, and a multitude of baseboards, etc. They were extremely clean, cordial and had been in this business working for Jim Marshall for over 18 years. They were exacting to a fault, only completing each part of the task when perfectly done. The result of the job was breathtaking and I will attempt to do it justice with a picture or two. They had replaced a cheap rug put in to by the "selling realter" (who puts a light colored rug in a bathroom?) with a product that is so easy to maintain, non-slip and looks amazing. Its such a delight to see the result and all done at an amazing, extremely competitive price. Very affortable when you see the job being done and its magificant result. The real difference with Lamorinda Floors? It's the quality work being done, the "caring" about just the right match and selection of the product, its color, etc. that enhances the room, and the experience of their craftsman in installing the product. All put together -- an amazing breathtaking ending. Do I have any regrets? Yes! I have only one---I should have done this much much earlier rather than live in the squalor of a dingy, drab, carpeted master bathroom and guest bathroom. Thank YOU Jim Marshall and your craftsmen for an exciting result!! When I need further floor covering, be it carpets, LPV, or any other product you carry, you will be the ONLY person I call!! read more

Lamorinda Floors - New LVP Bathroom floor in Master Bathroom - Flooring Near Me - Lafayette, California

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Our floor repair work was very smooth. Jim estimated the work, it was very affordable. The work was scheduled and the actual work was finished within a day. Very happy with Lamorinda Floors..! read more

We could not have had better service from Lisa at Lamorinda Flooring in Lafayette. Thank you Lisa and Jim for helping this step of our remodeling. read more

I had a difficult patch job on our existing wood floored. 2 handymen tried and failed. This company was the only one that could complete the job. On time and with great customer service. Will use them again! read more

These guys are great. Too notch work. Fast. Good communication. Will definitely use again in the future.

Great place for flooring. Our real estate agent recommend Lamorinda Floors and Jim when we bought our new place. Jim came out and took careful measurements, after he spent a long time in the shop explaining the ins and outs of wood floors. The 2 floor layers were also so nice -- no loud radios, no smoking, polite and professional and cleaned up perfectly. Jim gave us a complementary floor cleaning kit too and gave us tips about keeping the floor nice. Highly recommend Lamorinda Floors. read more

Great company will timely response and keeping their promises. I got professional service that helped me to avoid a major repair headache and saved $$$ in cost. read more

I have been working with Jim Marshall for over 3 years now! Whenever I have a client that needs flooring he is my go-to guy. He always has a wide variety of styles and price points to chose from; he is courteous, professional and really cares about doing a great job. I highly recommend Jim Marshall of LaMorinda Floors. read more

Warning, if you keep a floor sample for an extra day or two expect a rude phone call from Jim who works at the store. He called me and said, "You were suppose to bring the sample back on Monday!" He then said, "I heard you brought the sample back to our Concord store Pacific Coast Carpet but then took it back again". I said, "Yes, they said I could". I then asked, "Do you treat all your customers this rude?" He said no. Life is too short to deal with this rude salesman Jim. read more

I've done 2 projects with Dennis each has been excellent. I appreciate the attentive service and careful installation. Highly recommend!

3 years ago we tore out old hardwood flooring in kitchen and with help of Lamorinda Floors chose a high end laminate (mattington mills) as a replacement. Within weeks I noticed a warping at the seam between the sink & the stove. Sent pictures to Lamorinda Floors and someone came out, looked at it & replaced the section. Again, within weeks, happened again in SAME SPOT. Have been told repeatedly by Lamorinda Floors that it's due to sitting water on the floor. Yes, because I like to leave spilled water on my kitchen floors. What? So three years later I finally get the owner out and he starts measuring moisture in the subfloors. We've had the rainiest winter i think in history and this is the time he wants to measure moisture? we were in an historic drought when the floor was installed, but, no matter. Issue was apparently resolved today by Mattington Mills who agrees with John (owner of Lamorinda Floors)- it's a moisture problem, they won't come out & look at it and see you later. The floor i think cost over 15K to put in and now i get to try and find a way to not have to tear the whole damn thing out and replace it with something that won't warp due to droplets of water in a kitchen environment. If you have a big space with a lot of different elements & high traffic stay away from this place. They are happy to take your money but once the job is done it's see ya later. 3 years i've been living with this and for 3 years they've been dodging the issue. Seems it paid off for them. ***UPDATE response to CHRIS whoever he/she is never met them. My dog's water bowl is NOWHERE near the damaged area. NOWHERE. Read above, I said you came out and replaced the damaged area. There was a rug and then a mat. In fact, the advice i got was to put a sealant on the seams. My point is - this damage is not caused by water damage. Unless, as I repeatedly said, water damage means water droplets that may on occasion drop on the floor and violate the 5 second rule. the seam along that section wasn't tight. It's a kitchen. Water is going to fall on the floor. If it happened in various areas of the kitchen (i have two sinks, a refrigerator w/water dispsenser, dishwasher etc) I would tend to agree the kitchen gets a ton of traffic with kids etc. It was always the same spot. So Chris, while you may think you advised me and I didn't follow the advice, all I can do is laugh. It took 3years of repeated emails & phone calls to get someone out here when I asked repeatedly for a 3rd party opinion. Never got one despite my being told on more than one occasion that that would happen. read more

For anyone that is looking into doing their floors, whether its new carpeting, hardwood floors, or any type of flooring, Lamorinda Floors is the place to definitely check out. They have a very wide selection of flooring options. Their prices are reasonable and competitive but what truly makes them stand out is their customer service. Ask for Jim Marshall. He helped us through every step of the process from choosing the type of engineered hardwood flooring (for our downstairs) to the type of carpeting (upstairs). He patiently answered all of our flooring questions and "what-ifs" scenarios we could come up with and even offered to find ways to get the cost down with purchasing and installation of our new flooring. We actually ended up with just purchasing the materials and doing the installation for the hardwood floors ourselves but purchasing and installation of carpets was through Lamorinda Floors. Their installation guys were really good, professional, clean and quick. They rip out the old carpet including stair carpeting and installed the new carpeting within a day. That's roughly about 1600 sqft. If there were any concerns or questions with your invoice, Jim was on top of it. He replied quickly and at the end worked with us to make sure everything added up correctly. Overall, my family and I are very happy with Lamorinda Floors and we are very happy with the look and feel of our home. Go check them out and happy shopping! read more

Kudos to Jim Marshall and Lamorinda Floors for always taking the best care of me and my real estate clients. Jim is an important component of my business, which includes helping clients prepare their homes for sale, and he provides us with all kinds of flooring - carpet, tile, hardwood, and more - and he does it with the perfect combination of great customer service, high quality products, and competitive prices. read more

We used Lamorinda floors to install new flooring in our master suite. They have a nice selection and were great to work with throughout the whole process. The owner, Jim Marshall, helped me select the material and came to my home to take measurements for accurate estimate. He was very patient with my inquisitive young children. The install crew was very professional and finished ahead of time. As a Lafayette resident, I was happy to support a local business. read more

We could not have had better service from Jim Marshall at La Morinda Floors in Lafayette. From selection, to logistics, to installation -- all was smooth and highly professional. Thank you, Jim, for helping this step of our remodeling become a very easy one for us! After all the other decisions we had to make (prior to the carpet), and related complications, the carpet piece was a piece of cake! read more

After a very tiring search for the right carpet for our home, we wondered in to Lamorinda Floors..We were received by Jim Marshall and found that we had finally found the carpet and professional advice we have been searching for....Their prices are very competitive, the installation team was right-on. Jim followed the process from start to finish..When we need flooring again, Jim's our guy..Highly Satisfied. read more

If you have ever put off buying new carpet or flooring because your previous experience was just too painful; RUN, do not walk, to Lamorinda Floors! Jim and his staff could not have been more professional, helpful and accommodating. They took time to get to know us, our life style our likes and dislikes about certain products and colors, etc. Jim help to guide us through the selection process, made helpful suggestions and then followed through on all commitments. The installation was not only timely, it was perfect! We are amazed at the quality and attention to every detail! I highly recommend Jim Marshall and Lamorinda Floors for your next project. I can't imagine ever going anywhere else. read more

First, this is not the "old" Lamorinda Floors that used to provide excellent product and service. This business is now owned by some outfit in Concord Ca. Second, shortly after some indoor/outdoor carpet was installed in a covered entry hall it developed large black spots. It has taken almost a year for us to get a response after many assurances that someone would come and look at it. Finally we received a letter from the manager of the business that said that the spots were normal and that the manufacturer suggested that if we wished to pay for an independent opinion we could and this would be sent to the manufacturer. There is no reason for these black spots which are quite unsightly as nothing has been spilled in the area. Third, I purchased expensive wool carpets from Lamorinda. At the time of installation I was assured that the seam lines would disappear with time. After two years this is not the case. The carpet has a nap and when it was being installed care was not taken to make sure the naps of the joining pieces ran in the same direction. Hence, the carpet in the dining room appears to be a different color from the rug in the living room and the seam is very apparent. As far as I am concerned the service and attitude of personnel at this store are really awful, the work unreliable, and there is little concern about client problems. I would call and leave numerous messages before I would reach someone. I strongly advise staying away from this business. There are many other fine flooring stores in the area. read more

For a surprise birthday present, I had the 25-year old outdated linoleum replaced with wood laminate in guest bathroom of my ranch home and wow, what a difference! The estimator came all the way out to my rural home with samples, took measurements and offered some excellent suggestions as I had no clue what would look good. The installers showed up on time a few days later, did a nice efficient job, and were gone by the time the birthday boy arrived home...he was very pleased with both the new bathroom floor and I was very pleased with Lamorinda Floors. read more

With no idea where to turn, Lamorinda Floors was recommended to us by our contractor. Jim Marshall was great to work with and very helpful with his knowledge of different materials and products. A sharp wit ... my husband and I really enjoyed working with him on our projects. Their installers were fantastic also. Very courteous, fast and always on time. We would highly recommend Lamorinda Floors read more

We reluctantly shopped for carpeting for three bedrooms and a hall. Jim Marshall at Lamorinda Floors was very professional, had great selection at a reasonable price, and when we were pushed to finish painting in time for carpet installation, suggested an excellent painter to finish the job, Installation went great and his suggestion for stair treatment was perfect. We highly recommend Lamorinda Floors. read more

We shopped for carpet for over 2 years. It took about 6 months to go to find the carpet that was right for us. We had other bids both lower and higher. Jim helped educate and guide us to what would work best for our situation. There were a couple interruptions like having to redo the bathtub & tile and getting the windows replaced before new carpet. When we finally were ready the installers were courteous, efficient, and hard working. The floors look great. We are very happy with our choice of Lamorinda. read more