Gil's Carpet is amazing! Samantha helped me from start to finish with every detail. Installation was flawless, a wonderful company to work with! read more

Excellent Customer service as the Showroom person was so patient with us as we flipped flopped back and forth between all the options. The final price was comparable to other quotes. The install team ( we did a living room, a hallway, a bedroom and a staircase) worked their tails off ( I don't think they even took a break) all day and did a fantastic job and moved the big furniture as well. We are most pleased. read more

We had a 5 star experience working with Gil's carpets to replace our old flooring with gorgeous laminate. From the office staff to our install crew, everyone was friendly and professional to deal with. Communication was excellent. We had to reschedule a few times due to other parts of the project running behind and they were very accommodating. The install crew kept the job site tidy, finished on schedule, and most importantly gave us a beautiful new floor and baseboards! I highly recommend this family owned business and will definitely use them for future projects! read more

Had my house carpeted this week. They did a fantastic job and completed in 1 day. They moved all furniture seamlessly. Highly recommend.

They did a great job replacing our carpets and baseboards. Installation was fast and the process was easy.

This is the second time we've used Gil's Carpets. We decided last minute to sell our home and needed to replace our hardwood floors that our dogs scratched. Gil personally came and measured our rooms and was able to fit us in the schedule to removal and install quickly. All of his employees were professional and experienced. We highly recommend them. Oh, and he will be installing new flooring in our newly purchased home the first week in August. read more

Gil's Carpets - Brand new engineered hardwood floors. - Carpeting Near Me - Martinez, California

Over the last ten years or so I have used Gil's Carpets two or three times to install new carpet as well as new luxury laminate flooring in my kitchen and bathrooms. This is a longstanding family owned business, and as such they offer excellent service and guarantee your satisfaction. They have an extensive selection of quality carpet and flooring to choose from. They aim to please and are a pleasure to work with. read more

Fantastic installers and office. They are a 5 star operation! Worked on many projects and they give any size project , 5 star service. Office in run in a professional manner. Returns calls promptly. read more

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Excellent service and attention to detail. Gil's provided an environment of trust and flexibility!

I highly recommend Gil's Carpets. We had a major flooring project that involved demolition and installation. They assisted us with choosing the best product for our situation. They showed up on time, respected our property and protected all of our treasures. Communications was excellent and their attention to detail was unprecedented. read more

Fantastic people! Wonderful, established family run business. Highly recommend them! It's no wonder they have such loyal clients. Their decades of experience shows. Kind, professional, great advice, good value. 5 stars. read more

Had a great experience using Gil's Carpets to replace all of the flooring in our home. We used LVP plus carpet on the stairs. Frankie was wonderful helping to pick out the product and carpet. Stephanie came to our home, measured and also helped with the LVP samples we were considering. Carlos and his crew were fabulous, moving all the furniture and then moving everything back when done. The baseboards were cut to frame the stairs, carpet pattern matched on each step of the stairs, it looks like a new home. The product and installation are worth going to Gil's to compare with other stores. read more

Couldn't be more pleased with Gil's service and the final product we received after replacing our engineered wood floors and stairs with LVP. After popping into their store, Samantha helped me choose samples and let me take home many samples (multiple times). Gil came out to give me an estimate, offered great tips, and helped me finally decide on the product. The in-house crew updated me every step of the way, making sure we were totally happy with the end product. FYI, everyone was super easy to work with and pleasant as other reviewers noted. So glad I took the recommendations of so many neighbors; it was a major purchase that significantly transformed and updated our home. read more

Gil's continues to deliver with great people,, good prices, and quality installers. Have used them many times with my home and various rental properties. read more

We just got new carpet and vinyl flooring throughout our house and love how it turned out. Adrian and his crew who did the vinyl flooring were terrific and really took the time to correct problem areas withour existing surface. They were affordable and completed our project in good time considering all of our needs. Would recommend 10/10 times read more

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I never post negative reviews, but dear Lord!!!! This company is a joke! I used them on 2 separate occasions, my first experience was marginal, but that was mostly due to the customer service specifically speaking from Gil the owner himself. He was RUDE and patronizing, but the product was pretty good; Not a deal-breaker. The second time however was a NIGHTMARE! Did I get the same negative, rude, hostile attitude from Gil, yes, but did I get the same "okay" product? HECK NO! I was charged a premium for cheap, flimsy, damaged material. It appeared as if I got all the scraps from a previous job! The product didn't match, it was damaged AND the installation was so sloppy that I would have been better off having my blind neighbor install it! I called in to explain my position to see if we can work something out, and when I spoke to his wife Stephanie, she just laughed and said "good luck trying to get it fixed! We don't need your business!" I was shocked! Okay that was bad... but 6 months later, my floors are buckling and because of that there is a mold issue!!! A complete nightmare!!! I am all in favor supporting small businesses but as friendly service to all that read this review, STAY AWAY! read more

Let me start by saying this is the second time that we have used Gil's. I would give 10 stars if I could. Every single detail was taken care of by them so professionally and promptly. They even came to my house and helped me with color selection! The two workmen who showed up to take care of demo and installation were amazing. They were on time and worked tirelessly through the day. They were responsive to my requests regarding details for the baseboards that I wanted and trimming my fireplace. I highly highly recommend Gil's!!! read more

Gil's Carpets - Not quite moved back in, but you get the idea. - Carpeting Near Me - Martinez, California

Gils just replaces carpeting in our home : bedroom, hallway, stairs, etc - we couldn't be happier with the product, the installation , and the cost. Highly recommend Gils for any floor covering needs. read more

Gil's did a fantastic job! They get high marks all the way down the check list: they helped select our new flooring; they came back with a timely, competitive quote; work was scheduled within days; the installation crew was awesome; and they returned for some minor changes when requested. I am extremely happy with the new flooring, and I highly recommend the team at Gil's. read more

What's with the attitude? This place must be rolling in the dough and not need business, because they definitely didn't want mine. Frankie made sure I left with a bad taste in my mouth. The snarky comments and lack of respect was very apparent. I'm honestly shocked at the level of customer service I was provided here. Unhelpful - is it because you think we're not serious buyers? If so, what an unfortunate way to run your business. No call or follow up at any point even after expressing interest in getting installation as soon as we decided on a carpet. Additionally, regardless of you and your company's stance on mask wearing, is is DISRESPECTFUL to have a service member come out and come into a customers house without one, nor have them ask if you'd like them to wear one while in your home. Grossly disappointed and would never ever use this company for anything. read more

We needed to have our carpets replaced on the stairs and decided to do the whole downstairs as well. we went with LPV instead of carpet. Gil's Carpets was so EASY to work with and very helpful in finding the right colors and materials. Prices were very competitive. There was absolutely no back and forth, product and install were exactly what was promised. Best part was the guys who installed our floors and molding did an AMAZING job. So clean, professional, detailed oriented, hard working. The molding around the stairs was very tricky because of the shape of our stairs and it came out perfect. The head installer was Constantine and he took so much care and time on our job. Best EVER. I also love that this is a local small family owned business. read more

Just replaced entire level, stairs, and landing with new carpet, pad, and baseboard from Gil's Carpets. It so comfortable and beautiful - we went with Stephanie's expert recommendation on carpet type and color and it came out great. They were professional throughout the entire sourcing, ordering, and installation process. We felt like we got a great value. Thank you for a seamless experience. read more

Very professional from estimate to installation. Would highly recommend. Competitive prices as well.

Thanks to Stephanie for coming out and giving us advice on new carpeting after water damage. She worked with us and was very patient with us trying to make up our minds. The gentlemen who installed both the plank flooring and the carpeting were very hard workers. Did an excellent job. They left the house clean and furniture back in place. Communication with Stephanie and Frankie was great. They answered all questions (no matter how stupid) promptly. Thank you to Gil's for an awesome job. read more

Nice guy... store is friendly but seems a touch more oriented towards commercial projects. Great selection of floor coverings. Serving different clientele than the low cost places so pricing is not in the same. photo upload http://www.contracostaservices.com/Martinez/GilsCarpet.html read more

Gil's Carpets - Carpeting Near Me - Martinez, California

Stephanie was amazing, responsive, came right out and measured at my convenience. Brought samples, offered advice, was quickly scheduled. The install team were very professional. Fast & clean & extremely tidy. Wouldn't use anyone else read more

Highly recommend! Recently bought our new Home and had to get the whole flooring done. Stephanie was awesome,helped us out. Was very prompt in emails and all communications.The work was done before time and perfectly. Love my new floors read more

I can't say enough good things about our experience with Gils, but here's a few... Local Martinez business, super friendly, great communication, extremely fast install, great price =extremely happy customer. read more

I've been torn for a few years over writing a bad review since they have so many 5 star ratings. But I noticed another reviewer had the same issue with no resolution. DON'T BUY CARPET HERE! I originally found Gil's because of the 5 star ratings and I needed to redo flooring in a 2600 sq ft house prior to moving in. I wanted to avoid a big box store and give my business to a local company. I got a few estimates as soon as escrow closed and selected Gil's because of their wide selection, ability to get floors installed before move in and the perceived good customer service. I ended up doing 4 different types of flooring. I had laminate wood flooring installed on the main level as well as tile and a bathroom of linoleum. The main level flooring was installed properly by two employees who arrived daily in Gil's vehicles, wearing Gil's shirts and were professional. For the upstairs level I went with carpet and upgraded padding. It looked decent after install, just not what I expected and it had a few spots with tacks or nails sticking up and lumps. Gil's sent out someone to try to correct that. I also was disappointed they put no transitions between the carpet and the tile flooring so it looks odd with loose bits of carpet but they said "you didn't ask for transitions." Odd to me since downstairs they put transitions between the laminate and carpet area and the laminate and linoleum without me asking. But whatever I can live with that. During the first year there were lumps in master bedroom carpet that were hard and pokey when I stepped on them barefooted. I let it go and lived with it. Also during that first year I started to notice wrinkles forming in a couple spots. My bad for not calling immediately and seeing if they would come out and correct it. But life and work etc got the better of my time and I ignored the wrinkles as they got worse and worse in every single room even in the middle of a closet. Visitors to the home within the first year would ask when I was having the carpet replaced! I was truly embarrassed to have to say it is brand new carpet thinking I had made a big mistake and chosen a bad type of carpet. After year 2 I had a contractor who was doing remodeling of the home tell me it was poorly installed carpet and to call the company to come fix it. I started looking online for causes and solutions to the issue. I've owned homes for 20 years and had carpets installed with no issues nor ever seen wrinkles and waves in carpet. I contacted a carpet stretching company and the owner of that company was professional and honest. He gave me a bid to fix my mess of carpet but was appalled at the poor install and said I should contact the company that did it for repair instead of hiring his company because it should not have wrinkled so badly in 2 years. At this point (yes I procrastinate) it was a bit over 2 years I pull out my contract with Gil's to see if there's any guarantee on workmanship etc. There's nothing on there. So I call and see what they can do to help me. I had nothing but positive experiences in past dealing with Gil and Stephanie and expected them to at least be willing to speak to me on the phone or come out and take a look at the problem or possible defect in the carpet. I was open to any suggestions to resolve this. Instead I got a rude woman on the phone whose name I don't recall. I explained it to her and she said she'd talk to Gil and have someone get back to me. Instead of Gil or Stephanie calling me back, the rude woman gets back to me and says I waited too long to call. She wouldn't say the time frame I should have called within, but I guess over 2 years was too long. I should have called sooner, my bad. She basically was very rude told me no, then said well they can come out but would charge me by the hour to look at it and it's very expensive and they are very busy so the date would be scheduled out months. Hmm interesting, I can call and get a free in home estimate from Gil for replacing floors right away but to come look at their poor install they want to give me an inflated price with a date months out. Clearly they just want me to go away. I also confronted her on the fact that the carpet install was "out sourced". Which she denied. The guys who installed it arrived in vehicles that were not Gil's nor did they wear Gil's shirts. In fact one left behind a shirt in one of my rooms that said Carpet One San Ramon. She denied this. I only write this review now because I'm tripping over the wrinkles in the carpet it is that bad. Hard to see in pictures but I have wrinkles in all the rooms. Sorry this is so long but tripping and falling over carpet is irritating! I expect at least 10 yrs out of carpet not 2-3 years. Now I'm shopping to replace the carpet and found companies that guarantee their work for the lifetime you own the carpet so this won't be an issue again. If you want carpet skip this business! read more

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We just used Gil's to install new carpet in 4 bedrooms and a family room. The installation was excellent. The installers were professional , quick, helpful, and easy to work with. Stephanie was very helpful helping me choose the carpet. Everyone in the office is very nice. I really recommend this company....you won't be sorry! read more

I have got to give a BIG shout out to Gil's carpet! First off Gil is very pleasant to talk to ...attitude is HUGE for my husband and I! We had some unforeseen problems after removing the tile in our house....Gil didn't try to charge us an arm and a leg! We had really non leveled floors that they were able to make leveled! We had a deadline we needed to get our floors done by and Paul and Joe were extremely flexible on making sure we made our time frame! They definitely paid attention to detail and did an AMAZING JOB! The floors Gil suggested were exactly what we were Looking for! The waterproof luxury vinyl plank is highly recommended! Great customer service and VERY knowledgeable The pictures are attached read more

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Thanks Gil's Carpet for my beautiful floors, carpet and baseboard! You did a fabulous job in every category! My home is stunning now!

After 2 other bids for Vinyl Plank flooring, Gil's Carpets came out of top. Gil came and did the measuring and was back to me within 48 hours with the bid. Gil uses his own installers and they were very professional, courteous and cleaned at the end. I will call them again in a heartbeat. read more

Everything was smooth from start to finish with Gil's carpet. We replaced about 1000sqft of carpet, tile and cheap laminate with luxury vinyl and couldn't be happier with the end result. From the very first meeting Stephanie, one of the owners, let us go home with as many samples as we wanted and gave us plenty of time and space to make a decision. Once we made a choice she put together a clear and competitive quotation for us. The next week, the installation crew was at our doorstep. The installation crew we had, Damien and Ricardo, did phenomenal work for us: the floors look great, the finish is impeccable, they are organised, courteous, work fast but well, and they are clearly not cutting any corners. Every-night they left our place spotless and their tools neatly organised in the garage.  I can't speak highly enough of their work and experience we had altogether. read more

I just want everyone to know how great Gil's carpet is. My friend Mariah Bradford recommended them. She is a super busy and successful real estate expert who has helped many of her clients update their home both pre and post purchase. I emailed Gil's and received a response that day. I then went to their showroom which is in an industrial area of Martinez. The woman working there was knowledgeable and pleasant. I picked out a carpet and then we arranged a time for them to come out and measure. We then scheduled installation within a two week time frame. The crew was on time and professional. They installed carpet and baseboard and both look great. From start to finish, a great job. read more

Gil is very nice and came to do the estimate himself which I liked. He was also very helpful in helping me decide between 2 different flooring. He even recommended the cheaper of the two for my home which built instant trust. My complaint is with the installers. You could feel the floors shift and click every time you would step on a certain part of the floor. The lead came by to check their work and I heard him say, is this tight enough? And then they laughed and said, "it will be fine for 10years." I was also paying in cash for a discount. I heard the lead tell them that Gil did not want them giving the cash to his wife or he would never see it (I guess she works in the show room). They all howled with laughter. Very unprofessional to talk like this in a clients home. Despite the clicking, I loved the floors! Everyone complimented them and thought they were real wood floors. Fast forward 2 years later. We moved and I had the exact same floors installed in our new home. No clicking. No shifting. You could tell immediately these were installed much much better. Never having had hard flooring before I had nothing to compare to. Once I had them installed for the second time, I realized they did not do a good job. To be fair, I never called to complain. But also, they never called to ask how their service was. read more

Gil's Carpets - a view of a kitchen and living room - Carpeting Near Me - Martinez, California

I highly recommend this company. I found their office staff to be knowledgeable. The customer service was excellent. Calls were returned, and I was always updated as to product delivery dates and any scheduling changes. Their installer was excellent. In fact, I was impressed by his design ideas for a difficult floor layout in a room. It was a stress-free experience with this company. read more

We have had three different times that Gil's has been to our house. First time they installed wood floors in our new addition and beautiful carpet upstairs. Next time Stephanie came and measured nice blinds for us and install them. The last time we decided the wood floors look so good we put them in the rest of the three bedrooms. Nothing but excellent service by the whole team. read more

Their prices are very reasonable and the installers are the best I've seen. Great service. Highly recommend.

I have used Gil's Carpet for 15 years for my flooring needs and I have recommended them to many. They are reasonable and accommodating.