EZ in and out from initial contact to figure out what I needed to final install. Worry free process and excellent communication to get it done. What a difference to a new sliding glass door vs the old one from 1962. Glad I found it here as one other estimate was $10K MORE. QWD ROCK read more

Quality Windows & Doors - Perfect addition to the yard make over - Windows Installation Near Me - Pleasanton, California

First I want to say this is my 4 time doing business with quality windows and bob the salesman has always been willing to help with any questions I may have. Second I wanna say Brian and his son did my installation this time for our new sliding glass door and our new sliding windows and we could not be more happier. He also fixed our front door that we had installed by quality windows a few years ago that needed adjusted thank you so much for this amazing service all the help all the questions answered being kind being friendly I couldn't have asked for anything better. read more

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I had two french door sets installed and I am very happy with the performance of these doos. The staff at Quality doors were very professional and worked very hard through getting the right doors, custom-sized and constructed appropriately from the manufacturer. Their installing staff was very thorough and easy to work with in accommodating little adjustments I needed to get great final results. Overall, Great service and knowledgeable staff for door products. read more

Quality Windows and Doors did a wonderful job on our new window and entry door. We had a slider door that was never used removed and changed it to a large window. Now the window is used everyday. It is open and lets the cross breeze into the house. Before the slider stayed closed and blinds shut because it made our house too exposed to the neighbor. With the window we can tilt the wood blinds but still let air flow in/out. The front door makes a big difference for our home. Paul and his crew were very professional and did the work all in one day. I am glad we chose Quality Windows and Doors as our vendor. read more

Quality Windows was very quick and thorough in assessing my needs for a replacement window. The product is a Marvin window of very high quality. The window was delivered on schedule and Julio and his crew did a great job with the installation. We are very happy with the service we received. read more

They were a pleasure to work with and did a fantastic job. Julio and his installation crew are pros. They do excellent work. Paul, the sales rep, helped immensely during the planning process. The final results are fantastic. We are so happy we used them. read more

Submitted a request for quote on interior door replacement and installation on June 3rd. As of June 6th no quote. However, they asked for a photo of the door's opening although all required dimensions were clearly provided to them in initial request for proposal. They also made it clear a 50% deposit is required and their manufacturer does not provide pre-painted doors. A 50% deposit is beyond the 10% or $1,000 as required by California law. When questioned the response was most companies do this and they have to pay for materials and so forth. An established company should have enough capital not to require a 50% deposit. read more

Had a great experience. Worked with Billy to order some Emtek hardware and he really went above and beyond. Would absolutely work with them again! read more

Billy took care of us from start to finish. We ended up with more than what you asked for. Great company! Quick efficient and im glad I've kept them in my mind when we need a replacement for a bedroom window read more

Quality Windows & Doors - Windows Installation Near Me - Pleasanton, California

A home break-in had left me with a broken window in my garage and a broken garage to home door. I had reached out to a few companies who I thought could fix these. Quality Windows and Doors of Pleasanton was the only company that gave me a detailed and reasonable quote for this project. It was a pleasure dealing with their management team, Eric Warm and Chris Self. Their expert technician, Ben Diaz, came over, took the necessary measurements and they special ordered the door and window. When these arrived, Ben came back to do the installation. He did an outstanding job and now both the window and door are better than they ever were. When there were small choices to be made, Ben was very particular to seek my input and concurrence before installation. I am very happy with the work that Quality Windows and Doors did and have no reservations in recommending them wholeheartedly! read more

I highly recommend Quality Windows and Doors. Outstanding service from Paul Okeefe. He invited us to the showroom which helped in our selection. He went all out to make sure we were happy with our new French Doors. 5 stars to Paul and also the installers. Very Professional throughout the whole process. 5 stars to Quality Windows and Doors. read more

We had Quality Windows & Doors, from Pleasanton, replace all of our windows and sliding glass doors in our house and they did a wonderful job! Julio and Felix were the installers, and they were a pleasure to work with, and their craftsmanship was very good. They changed two of our sliders to double sliders and they are very nice. We had casings put around all of the windows and sliders, and they look perfect. We really appreciate the work that Julio and Felix did, and they were very nice and responsible. We had Milgaard windows and doors installed, and we believe Quality Windows & Doors gave us a competitive price on the project. Thank you to Paul O'Keefe for all of his help with choosing the windows and doors we wanted. We are very happy customers! read more

The service I received from this company was very good. The installer Ben did an exceptional job. He took care of me, in every detail I was looking for on my new provia door. I'm very happy, and recommend this company all the way. Thank you Ben read more

Just finished my project with Quality Windows & Doors and was very happy with the finished project. I had french doors that have been misaligned since I bought the house, making them very difficult to close and lock, as well as a single swing door that had rotted. I had concerns as I am south facing and the doors take a beating from the sun year round and took the brunt of most of the rain the last couple winters. They explained which type of door would withstand the weather the best. I decided to change my french to a sliding and wish I had done it earlier!!!! The doors look great, but even better, they work great! I appreciated that they offered to let me pay the stucco guys direct, as it saved me some money. Was concerned that the job might get delayed by working with different people, but it was seamless. Julio, the installer, scheduled the stucco guys to come right after the installation. The slider did come with a door handle that was bent but Julio had a new one being shipped before leaving the job. I did have to follow up 3 weeks later but the handle had just arrived and it was installed the next day. I would definitely use Quality again for my next door or window replacement. read more

I have nothing but great things to say about Quality Windows - particularly in the challenging times of the pandemic. The team was communicative, organized and with great attention to detail. We had our entire set of great room windows facing the backyard replaced so there was scaffolding both inside and outside the house. The team was clean and careful with both the inside and outside of the home. All in all, we're incredibly happy with the result. read more

BEWARE! Worst customer service - 1st issue - delivery was a week late. Only found out about delay when I called the week before to confirm the delivery. It took 6 months for the windows to come in. Never received a call from CS on timing update the entire 6 months. Ordered May 2022 delivered October 2022. Don't deserve the one star at all. 2nd issue - on delivery day mid October not all windows were delivered, crank handle was missing on one of the windows, screw covers forgotten (black frame windows needed covers to hide silver screws) and a large picture window. Ordered 13 windows only delivered 12. Installers not prepared from the jump. They had to come out a week later to install the picture window. They promised to order missing pieces and would call me when they were in. Never heard back from CS. 3rd issue - Again I had to reach out to them re: status early Feb 23. Of course nothing was done on their end, so they decided to Drop ship missing handle to my house and they were bringing the screw covers. Billy and Jorge confirmed a date that Jorge would come to my house to install missing pieces. Finally, mid February 2023 Jorge was supposed to come between 9-noon. He never showed up and then started to blow up my phone at 12:45pm only after I called, texted both he and Billy wondering why the didn't show up. Needless to say I pissed because obviously my time was of no value to them. Finally missing items were installed a few days later. 4th issue - When Jorge installed missing pieces I asked him to I inspect the screens because they were made too loose and constantly pop off and bugs were getting in. He measured and confirmed they were not correct and he would order 4 new screens for me. It's now mid May 23 and no word from Jorge or Billy. I texted them both two days ago and neither responded as they normally would. SUPER FRUSTRATING! The saga continues... read more

I've been very pleased with my updated windows. Installation was very quick even on windows I needed some construction done around, to fit them in. And they didn't try to sell me on all new windows. Only the ones that needed updating read more

I did not purchase anything from here. I called in asking if they had parts for my windows which were put in ~30+ years ago. I spoke to JP on the phone and he was able to tell me exactly what parts I'll need to order and where to purchase them from. He also provided me with a handyman contact who can help me. From this interaction, I'd say they're super helpful. read more

We had a great experience with Billy at Quality Windows and Doors with a new door + install at our HOA clubhouse. Would definitely use them again. read more

I shopped around and had several window companies measure and bid. All were professional and thorough, but Paul went beyond that, asking what my priorities were, providing honest viewpoints and truly helping balance needs and budget. The installation was great - Julio and crew arrived when they said, left areas cleaner than they found them, and left us with great-looking (and functioning!) windows. Billy checked in on the progress, and Jorge stopped by after the installation with two minor fixes. In each case, the staff was courteous and efficient and the products are a huge improvement to our home. With building and repairs, I have come to expect costs to be higher than quoted. Paul nailed it - no surprises - other than the pleasant surprise of getting what we wanted, when we discussed, and at the best price around. I would do it all again without reservation. I recommend Quality Windows and Doors if you need replacement windows and doors. read more

I gave 1 star as a courtesy only because they sent some one to do the measurements. We are shopping for window replacements and Quality Windows was referred to us by a neighbor who did theirs 5 years ago. The person came without mask on and shoes on when he did the measurements. He couldn't give me an estimate nor breakdown on the price of the windows and patio door when I asked. He was supposed to email me the quote and a follow up phone call but I never received it. I am sure it has to do with my other neighbor who also requested a quote from him but when he was told the price she was given was unacceptable. I found out the price he quoted my other neighbor was almost double the price of another vendor. I personally think even if he thinks I may not give him the job but I am very disappointed with the service provided by simply ignoring the customer. I am very surprised when all I saw on the reviews were 5 stars and I wonder where those came from? read more

The Holy Grail of any home improvement project is ending up with a product you love at a competitive price from a top-notch company that understands and prioritizes customer satisfaction. Very few companies can guide you through this journey, QWD delivered. The entire team (Paul, Shane, and the installation crew) were extremely knowledgeable, talented, and dedicated to delivering a first class result. If you want to know why I'd highly recommend QWD to family and friends, please keep reading. QWD helped me make an informed decision. They are one of the few companies that maintains an extensive showroom filled with the most trusted brands. If you're going to spend thousands to invest in new windows and doors, don't allow yourself to be surprised with what shows up on installation day. Make an appointment or stop in and ASK FOR Paul. Paul took the time to understand my needs and used his extensive product knowledge to help identify the right windows and doors for my home. Additionally, being able to physically open and close the windows/doors in their showroom, inspect the fit and finish of each brand, and understand color samples in real life enabled me to understand exactly what I was buying. QWD provided a quality quote. Paul provided a competitively priced quote that addressed all of my needs and contained no "hidden details" or scope gaps. I obtained quotes from several other window companies, QWD offered me the best overall value. QWD delivered an extremely professional installation. Shane and his crew showed up on time everyday and worked diligently until the project was complete. They used great care during the entire installation process, often hanging tarps and using a vacuum while working to capture all dust as it was created. All windows and doors were installed in a clean and professional manner. The crew was also friendly and very talented at performing the installation work. We are extremely satisfied with the final results! QWD maintained great communication throughout the entire process. From providing a quote, scheduling the work, and addressing any questions that came up during the installation, the whole team at QWD earned top marks. If you are shopping for new windows and/or doors, I highly recommend you contact QWD and ask for Paul. He'll get you on the right track! read more

We just had 17 windows (Milgard), four patio doors (Anderson) and a bay window (Simonton) installed to replace our 30 year old windows and doors. From the initial contact with Garth and throughout the installation process completed by a family of installers, Delfino, Francisco and Victor we could not have been more pleased. Windows were exactly as described.....and the workmanship and attention to detail demonstrated by the installers were unsurpassed. Would definitely recommend Quality Windows and Doors for all of you window and door needs! read more

We're very happy with our new windows and sliders. I'd give them more stars, if possible! I was a little worried after getting a ridiculous quote from Anderson, but Quality installed three large sliders and three windows for less than Anderson wanted to charge us for one slider with inferior energy ratings. Eric, Harold, and the whole crew were very professional and helpful. They were on time, on budget, and made sure everything exceeded our expectations. We will recommend them to everyone looking for doors and windows. read more

Vary satisfied with the service and interaction. I bought 3 Anderson windows from Quality Windows and Doors. Thru the interactions I felt, Eric (owner) was very appreciative of the business, had pride in his business and his team and wanted to help as much as possible. He personally delivered the windows (and unloaded them at my house) as I was out of town and did not have any help. Though there was an issue due disconnect in communication at one time, Eric intervened and rectified it. Full marks in my book. Thanks Eric and Team. I will certainly return for more doors or windows when I need them. read more

We were door and window shopping as part of a home remodeling project, and decided to give Quality Windows & Doors a look based on their good overall Yelp reviews and the products they display. The owner, Eric, explained the various features and options we were considering. He's clearly knowledgeable, but the aggressive and long-winded up-selling was a bit off-putting. Still, when it was time to get a quote, his was one of the companies we contacted. Unfortunately, Eric was very difficult to deal with during the quote process. I sent him a detailed list of what we wanted, but we got off on the wrong foot when I included an incorrect model number that confused him. He then insisted I call him even though it would have been easily clarified by e-mail. On the call he was obviously angry, lecturing about how complicated the process is and how if we're not willing to invest the time we shouldn't bother, and other related nonsense. Surprisingly, he still sent me a quote, but it was riddled with errors -- he clearly hadn't read my list closely, and instead based his quote on a mix of the list, and what he remembered (or misremembered) from our in-person visit. On top of that, Eric's quote was ridiculously high -- Bruce Bauer Lumber & Supply came in about 25% cheaper for materials and delivery, although they had customer service issues as well. (See: http://www.yelp.com/biz/bruce-bauer-lumber-and-supply-mountain-view) Bottom line: Avoid Quality Windows & Doors at all costs. Poor service, bad attitude, and sky high prices. read more

Beware. They do not stand behind their work. They installed my windows 5 years ago. Now they leak. They did the work without a permit and the windows are not up to code. They told me they charge $180. to even look at them. When their installer came out to look at them, he said they need to be reinstalled. The caulking was cracked and breaking. The caulking he would use to reinstall them is 30 yr caulking. What did they use before?? The company has coincidentally been "sold" which is their excuse to get out of standing behind their work. Funny thing though....same company name and same employees from 5 years ago. I guess this is how they ditch previous customers and avoid comeback. Don't even think about it. read more

I had an overall positive experience with a few bumps along the way. Larry, Garth and the installation crew did a great job replacing the windows. They did a thorough job and the new windows look amazing. There were two delays from the factory in receiving the correct windows and there was some back and forth between the manufacturer and Quality Windows and Doors. I am not sure exactly what happened and was told that the wrong windows came in. I am grateful that the right windows were installed - however, the delay pushed out the completion of the project for several weeks. This caused some issues because they didn't tell me about the delay until a few days before the install date. I am ultimately pleased and would recommend them. read more

With summer vacations cancelled due to COVID-19, we re-routed funding towards a major home improvement. After nine years with our original 1948 steel-frame, single-pane, hand crank windows, we got them replaced in October with retrofit Milgard Ultra fiberglass casements and French doors by Quality Windows and Doors in Pleasanton. It has made all the difference in temperature this winter and we are enjoying a lower utility bill--hallelujah! Billy and Eric Warm are highly experienced, extensively knowledgeable about product lines, and work hard to make sure the customer is happy. When it comes to installation, David Mancuso and team did a phenomenal job prepping the old window frames for the new retrofits--busting out panes of glass and cutting through steel frames--and securing the new windows and doors in place. As they say, the eyes are the windows to the soul. In this case, the new windows have transformed the soul of our home with beauty, functionality, light, warmth, security, peace and quiet! We are grateful for the work of Quality Windows & Doors, Inc.--it is no wonder they are Diamond Certified--thank you and Happy New Year! read more

Who knew a slider door replacement project could be so easy?! I called this company and spoke with 'Garth' initially intending to only make an appointment for an in-home estimate. I explained I was looking to replace a pair of 45 year old aluminum-framed sliders and preferred to match Milgard windows we installed several years back through Home Depot. Garth was professional, no nonsense, and straight-forward while rattling off options. After a 10 min conversation, I put down a (credit card) deposit and made an appt for Garth to take final measurements and place the order. About 2 weeks later, the 2 installers (can't recall their names) came out and did an awesome job. We love the doors! This company was also significantly less than two other bids we received from local companies. No muss, no fuss! Great all-around experience and I would definitely recommend them. read more

Billy and his family have a great business. Met with Billy and discussed many options for our project. He was totally knowledgeable and connected with me on many points. We found some great solutions for our house and are very happy with them. When my next project comes up, we will definitely come back to their family business. read more

We originally called QWD's for a replacement kitchen window during our kitchen remodel in March. Larry came out to do the quote - super nice and professional. The window was measured, manufactured (by Simonton), and installed in the time frame we needed - awesome! Earlier this month/July we decided to replace my daughter's bedroom window and her bathroom window and again, great timely service by the entire team from Larry, the installation guys (a couple of hours for two windows), to Kim the office person that took care of our paper work. The windows went in this morning and we couldn't be more pleased. We definitely will call them again for our next project - four windows in our home office! read more

I knew I was in a different kind of place when I went to their showroom in Pleasanton. One of the owners, Eric, took about 20 minutes to show me how different manufacturers built their windows and what to look for when comparison shopping. He also asked questions no one else did and made recommendations that we really appreciated. My budget was not big and they treated my job resepctfully and the work was done on time and under budget. I shopped around - they know their business and took great care of my house and family. Shop around and give them a call - I'm very happy with everything they did! read more

All-around great experience! We got a very reasonable price on our replacement sliders and windows, and Harold, our sales rep, went over all the pros and cons of different window models at their showroom. We decided to go with the Milgard Tuscany Vinyl as a good combination of value, performance, and looks. Eric came and measured, and made sure that everything was good to go for the installation. The install team was very professional, did a great job on the trim, and the work site was extremely clean when they left. The communication was great throughout the process, and they helped with all the permit details. Overall, they went above and beyond making sure that everything looked perfect at the end, and that we were happy with the result. We will definitely use them for our future window/door needs! read more

This is a review for Larry Schuyler of Quality Windows & Doors. We called him to get an estimate to replace old windows and a sliding patio door, but our time line for the actual work to start was fuzzy. He was easy to get a hold of and flexible in his scheduling. The day of the appointment, he arrived promptly and we found him to be a knowledgeable, friendly professional. He took measurements of all the windows we were thinking of replacing and sent us the project estimate very soon afterward. The price was reasonable and he took the time to price out two brands of windows for us, sending us the one that was lower. We are holding off on replacing the windows and patio doors while we finish up some other projects, but this initial experience has been great. If you are thinking of replacing your windows and/or doors, take a minute to call Larry since it never hurts to get more information! read more

We had Quality Windows and Doors replace all our windows in our house, they did an amazing job, they were always on time, very efficient, quality of their work was A+. The installers were very friendly and nothing was a trouble for them, they were very neat and clean as they worked. We also got a great price compared to quotes from other companies. We love how our house looks with the new windows and our neighbors think they look great too. We will also be getting our front door replaced soon, and we will definitely be choosing Quality Windows & Doors. I would refer this company to all my friends! Thanks to all involved! Amazing Job! Jacqui Galley read more

We are very happy with the work they've done for us. Very professional people. Follows up when needed as we ordered the windows we needed. Gave us options from the cheapest to the most expensive and recommending as they saw fit. Did not hazzle us after they gave us their quote. Billy was great!! So good that we are reserving our kitchen work for them. read more

The windows are gorgeous and 'everyone' compliments them--especially people in the neighborhood who got windows from competitors. They work fabulously--kept the neighbors' chimney smoke out entirely and helped make the house a more comfortable temperature. Three months ago, I washed a window, after removing it, and it wouldn't lock after that, but since it didn't leak rain nor smoke, nor would it go up, I could live with that. Just now removed the top window and it won't go up or down. I called Quality, was told they notified Milgard to come to my house "under the warranty", given the phone number of Milgard to contact if they haven't called me in 48 hours to schedule. He (didn't identify himself) told me how to prop the window closed till they repair it. I may have made some kind of mistake with the widows and imagine a piece was bent somehow, but it sounds like the problem will be remedied easily. Now I'm twice as impressed as before! read more

Quality Windows & Doors recently placed a beautiful Milgard French Door in my master bedroom. The area where the french doors were installed, previously had the only windows in this master bedroom. They had to remove the windows and place the new french doors in their place. They did an incredible job installing the doors and it has transformed the bedroom. Additionally, the door they recommended is solid and beautiful. There was a slight glitch at the time of installation, because the manufacturer (Milgard) broke one one of the glass for the side panel. However, they got a new one over to Quality Window and Doors within a week. They came out the next day and replaced it. I also wanted to have a window placed in an opposite side of the bedroom wall, along with the french doors. However, Garth did some research and determined that this installation could compromise the structural integrity of the wall it was being placed on. So he recommended against it. I previously had two or three estimates from other companies and not one of them took the time and effort to determine if the wall could handle the new window. Garth and Quality Windows and Doors could have easily sold me the new window and installation. But they were more concerned with doing the right thing, rather than with more sales. i commend Garth and the integrity shown by Quality Windows and Door. I would highly recommend them for any of your window and door needs. They do quality work and are honest. Additionally, they have a great showroom. This is important because you want to see and touch what you are going to have installed at your home. Other estimates I received, had nothing more than a brochure to go along with their estimates. When you are spending money on an improvement such an exterior french door, seeing and touching is important. Thanks for a job well-done. read more

We were interested in getting a new "quality" front door for our home and we thought that Quality Windows and Doors would be a good place to find one. We had already purchased a "high end" new lock set for the door. Quality gave us a "high end" quote for the door and told us they could not use the existing lock set that we had already purchased, because the dimensioning for the lock installation was too "exacting". Of course they would sell us a new lock set at a "very high end" price. We took our business elsewhere, our purchased lock set installed by the company with nothing but a grin about Qualities problems with installing it. read more