We had a great experience from start to finish. The process was smooth from scheduling the…read moreconsultation to the completion of the project. Everyone was professional, communicative, and the quality of the work was excellent. We originally had our bathroom remodeled and were so happy with the results that we ended up having them remodel our kitchen too. Both projects turned out amazing, and we couldn't be happier. Highly recommend!

We went in to look and see what was offered here. It is a beautiful store and we talked to a…read moregentleman who was so helpful and knowledgeable. I would highly recommend this place if you need cabinets and/or remodeling a bathroom or kitchen.

I had an outstanding experience at Jack London Kitchen and Bath. Mindy Ellison was incredibly…read morehelpful and patient--she went above and beyond to track down a specific part for my high-end kitchen faucet. She took the time to research it, contact the vendor, and even arranged to have it shipped directly to my home. The store itself is beautiful, with a great selection of kitchen and bath fixtures. But what really stood out was the customer service. Mindy is an absolute rockstar. I highly recommend this place to anyone looking for quality products and exceptional service

I had a great experience at Jack London kitchen and bath. Mindy Ellison is very knowledgeable and…read moremade the decision making process much easier. We love the products she recommended for us and definitely will return for our next project.

Kirk from Valley Plumbling Pleasanton Ca visited house for Plumbling repairs 9-1-26 to repair leak…read more Kirk not only fixed the leak, he found the causes and did above and beyond extra work to stop the leak caused by another company from occurring again. He even stayed within the time limit doing all this work. Amazing 5 Star Bruce

Still, 5 star service. Kirk is an exceptional human, doing the hard work with integrity and…read moreauthenticity. We trust him and respect him. Forever grateful for his willingness to go the extra mile and do it with kindness.

D&M re did my kitchen a few years ago and I knew they would be the ones I wanted to redo both of my…read morebathrooms. They are the BEST. Excellent design, craftsmanship, customer service, work ethic and. communication. I absolutely love my bathrooms and highly recommend Dennis and his entire team.

So far so good...We walked in and were greeted immediately…read more Jennifer was so patient and very knowledgeable when it came to all our questions as first timers remodeling our bathroom. Many tiles and colors to choose from as well as flooring. We left with samples of tiles and flooring and are so excited to begin on our custom cabinet also put together by Jennifer...Yay! The quote we were given couldn't have made us happier! We cannot wait to get started.

Another remodel project completed by Delux Home Improvement for us. Our new hall bathroom came out…read moreamazing. Always professional and great workmanship. Could not be happier with the result. This is the third major project completed by John along with many other smaller projects for us. I would strongly recommend John and his team for any home improvement job.

I want to give John a big Thumbs up, he can do almost everything for a home remodel and repair,…read morefrom toilet fixtures to wall texture and painting, from vanity replacement to garden hose replacement. And he spared no efforts in making them the best look. Strong recommend!

We recently completed a handful of projects with MDesign and couldn't be happier with the results…read more From initial design to the final touches, the entire process was a pleasure. And I hold a high bar! Mila was incredibly adept at bringing our vision to life -- she took my inspiration photos, style descriptions, and feedback on visual renders, and turned them into show-stopping, custom pieces. She was exceptionally patient through numerous design iterations, never making us feel rushed and genuinely wanting us to love the plan before construction began. Her 3D renders were invaluable, as I really needed that visual clarity to make decisions. She is the ultimate design partner-in-crime! The construction crew was equally impressive. They were reliable, patient, courteous, attentive to detail, and highly skilled. We also really appreciated Ben & Mila's client advocacy. Whenever issues arose or price negotiations were needed, they stepped in and advocated for us, demonstrating ownership of the project from start to finish. It gave us immense peace of mind knowing they had our backs. We highly recommend MDesign!

I did my thorough research and decided to contract with MDesign to remodel our home. Before I sing…read moretheir very impressive praises, you might want to take a peek at our photos that we took on our own; without using a professional photographer. Upon interviewing Mila and Ben, MDesign owners, without hesitation we went into contract. They offer comprehensive services under one umbrella. We didn't have to look for a separate contractor, interior designer, or painters, etc. We didn't have the time or energy to do all that work. There are other companies that require so much work on your part that we dismissed them quickly. The big question is always how good are the laborers that are actually going to do the work. Well, they are amazing and extremely hard working, very talented, and professional. They never hesitated to walk the extra mile for us, when we asked. I just can't highly recommend MDesign enough. Do yourself a favor and save yourself time in not hesitating to hire MDesign. BTW, they're also very easy to work with and make you their top priority. Enjoy our photos!

I've had the pleasure of working with Sedef, Sal, and Ceren at Nara Tile for the last 1.5years. I…read moreneeded supplies for 2 bathrooms and kitchen remodel. I purchased tiles for our floors and walls, schluter, and grout materials. I can't tell you how important it is to have a trusted and honest partner like Nara Tile during a remodel. In one instance, my tile order had tiles that were of a bad batch. It was not their fault but the manufacturer's fault whose printing resulted in a bad batch. Nara Tile quickly rectified the matter with the distributor and I was able to get replacements and proceed with my project. In another instance, there were tiles that were defective (eg scratches) and once again, through no fault of theirs, Nara Tile quickly worked with the distributor to rectify the matter. Remodeling is stressful in itself. Having a trusted partner like Nara Tile really helped alleviate certain aspects of the stress. Don't let their small physical presence deter you from working with them. Their customer service is outstanding and that's what matters most. I have visited many tile retailers across the Bay Area and some are larger, but their customer service was not very personable. The larger retailers' prices were sky high, borderline gouging. Nara Tile's prices are fair and reasonable; after all, they do need to make money too. I live close by to their store. Select a retailer who is close to where you live. I have had to visit their store many times to pick up or select items or consult with them. I can't imagine driving down to the South Bay had I selected another retailer. Even if you live further away from Nara Tile, the outstanding shopping experience is worth it. I highly recommend Nara Tile. They are honest, personable, friendly, knowledgeable, and a pleasure to work with.

You truly can't go wrong with Nara Tile! Over the years, we've relied on them for multiple…read morerenovation projects, and they've consistently been our top choice for flooring and surface materials. Their selection is outstanding, and Ceren, the owner, has an exceptional eye for design. She didn't just help us pick the perfect tile and countertops--she also advised cabinet colors, ensuring a cohesive and polished look throughout. We're absolutely delighted with how both our spare bathroom and master bathroom turned out.

Chef Bruce's personality and his fun jokes are the highlights of the event. His instructions are…read moresuper easy to follow. He's attentive and very observant of our cleanliness, our likes/dislikes. He's personal and his thorough teaching helped us make a delicious meal! Laura is chef Bruce's best assistant. She's a female lead yet at the event took a step back into behind the scenes. Without her preparations, we would not have anything to cook with. She's friendly and caring. She took pictures for us throughout the event and send it to us promptly. The experience was wholesome. We had great laughs, delicious pesto gnocchi, delightful tiramisu and genuine conversations. It was a wonderful experience. Thanks a nicest bunch, Laura & Chef Bruce! Van Nguyen (Calyxo's Supply Chain cooking event)

I recently attended a cooking class with my work team, and it was so much fun. Pans on Fire is a…read morekitchenware store, with a room on the side for cooking classes. The store itself is really cute, with useful gadgets and cute towels and knick-knacks. I was part of a group of 12 for the Express Spanish class. There are many different cuisines to choose from, and different durations (e.g., express-1.5 hours, standard-2.5 hours, ultimate-3.5 hours). What made this class run so smoothly is all the prep work that was done ahead of time. Each member had their own apron with their name on it. The cutting boards, ingredients, and tools were laid out around the kitchen. Bruce, the owner/instructor, first gave us demos on knife technique, garlic crushing, and juicing with a fluicher (flat-juicer). Many of these tools are available at their store. Then we worked on different parts of the menu in teams of three. Some of us cut tomatoes, while other crushed garlic. As far as actual cooking on the stove, only 2 members were hands on. After cooking, we sat down at their dining table and ate our meal together. Menu: Gazpacho, Garlic shrimp, Pan con Tomate, Manchego y Chorizo Tostada. Everything tasted good, but my favorite was the garlic shrimp. Hygiene was very important throughout. Longer hair had to be tied, and once we washed our hands, we were no longer allowed to touch our phones. However, Bruce did a great job of taking plenty of pictures for us. Overall, a very fun way to socialize while making something together. I highly recommend this for a team building experience.

Kitchen Fantastic, did a great job on the remodeling of our kitchen,…read moreThe flooring man was was so friendly. Henry, did a professional job on the painting inside and out . Staff was very friendly

Kitchen remodelling is one of the most intricate and very detailed oriented task to tackle. It is…read morethe heart of the house. Being said and before you decide to do kitchen remodelling, make sure you have the time to work closely with your contractor! I worked closely with KF from the design to execution throughout the completion of the project. Let me share my experience with KF in details. Working with their sales rep was a smooth process. We worked with Dean through the selection of cabinets, floors, countertops, sink and faucet. Then here comes the selection of appliances. We shopped around and selected the appliances we will put in our kitchen and then gave the details to KF to incorporate it into the layout of the kitchen. A layout and a 3D model was made for review to visually see how the new layout of the kitchen will look like. This is where the critical part of the work needing your attention. Make sure to check the clearances provided for the appliances are all correct. The designer did not check the size of stove we will use. Mistake was made to our layout. We didn't catch the mistake as well and drawings got released for final approval. Then the execution, demolition to our kitchen took place as scheduled. 2 guys came in to remove all the old cabinets, countertops and appliances. It was a 3 day process to demolish and clear the debris. Prepare the walls for new construction. The electrical work. One electrician started to put new outlets and upgrade our electrical sub panel. This is where it got tricky because the new location of our panel is still part of the walk-in closet. The city inspector pointed out it is against the building code to relocate an electrical panel from a closet to a walk-in closet. The good thing was I was able to divide the walk-in closet into two rooms. I contructed a wall to divide this room into a storage where the new electrical panel is located and a separate walk-in closet. I did this work myself because it was not part of the contract. It will be an additional cost if I have KF do this work! The intallation of the cabinets! This is where we discovered the layout was incorrect. The clearance made for the stove is 36 inches, we ordered 30 inches stove. The location of the cabinet for the garbage was wrong too. KF ended up replacing 5 cabinets at their own expense to correct the layout. Make sure that during this process you check every position and clearances for your appliances are correct. This your final check before countertop measurement! The measurement of countertops and backsplash. A guy came in to make a template for the countertop and backsplash for fabrication. The process is to measure and install countertop first and then measure and install the backsplash. Make sure to check the level and squareness of the backsplash and countertop. I checked the backsplash and it was out of square. I have them corrected it on the spot! This is a very critical process and very expensive to correct if installed incorrectly. The installation of new flooring. I picked LVF to replace our carpet and hardwood. There is only one type of floor we use for the entire house. This went very smoothly and efficient. The worker even show up on Saturday to do the work. He knows how inconvenient for the owner is to move things around to clear the areas to install new flooring. Kudos to this worker who did our floor. The installation of appliances. It went smoothly except the anti tipping bracket of the stove was not properly place to capture one foot of the range. I went back and forth with the installer to correct it but I ended up correcting it myself to get approval from the city. The final touches. Ensure you are there and inspect every square inch of the cabinets and walls. You have to point out to the workers to put caulking on every holes you see. KF workers were not very thorough on their final touches. The final inspection. This is where the city will come in to inspect the electrical work, the wall I constructed, the undersink cabinets and do some testing on new circuits of the kitchen. Check and check their work. If you are not satisfied with their work. Make them correct it. This is your only time to tell them to correct things you are not satisfied. For example I have them replaced the valve of the faucet where one of the hoses has tight bend. Check fittings for leaks. This is very important! As I elaborated above, KF has the means to do the work. The coordination with their project manager was not very proactive. You need to make many follow ups to get the work done. Some days have no work activities. A couple of days they worked upto 8 in the evening! Overall I am happy with the result of their work but I also spent many hours to work with them. At the end of the day, it is you who will live in the house and it's your kitchen! When it comes to cost and the hours I spent working with them, the overall cost of this project was expensive.

This review is a little over due but here it is and if I could I'd give it more than 5 start…read more I initially started at a different store but quickly ended up at LB&K and I'm very happy I did. Dave is super easy to work with and very knowledgeable. There was times where I couldn't stop by the store to place orders instead I would email, text or call . I'd take a pic of what I want and send it to him with in an hour I'd get an response. Always included invoices and stayed on top of all my orders and there were a lot of them. (5bath fixtures, kitchen and endless number of cabinet hardware) and everything else in between. :) The store is beautiful and is full of top of the line items. There's something for every taste. I def recommend it. You will get the best customer service ever and the product is just a great. Now go see Dave! :)

It's a shame you can't give ZERO stars otherwise I would have selected that option!…read more Avoid this place like the plague!!! Bought a $729 toilet here, couldn't get it to fit in place and they wouldn't take it back!! When I went to return it they asked me if I placed it on the wax ring and I said "yes" because I had a helper and thought he'd already placed it, but that wasn't the case. The base was free and clear of wax. On my first attempt without the wax ring, I realized I couldn't get the bolts into the slots in the floor fitting because the bolts are inside a hole in the porcelain base of the toilet and the walls on each side of the toilet leave no room to bend my wrist and get the bolts in. At that point I realized it was impossible and decided to return it. When I returned it, they asked if I had put it on the wax ring and I said yes initially, because I thought my friend had tried seating it, but he hadn't. So I returned 2 days later with the toilet, told them it hadn't been seated on the wax and they still refused to take it. Also asked me if I had the box and when I told them "no" they restated that they can't take. The box it comes in is well-made of heavy cardboard and put together with heavy staples. It's made to keep the product safe during shipping. No one can't take that box apart and keep it intact for reassembly!! It wasn't meant to be disassembled and reassembled!! Using the box as a "no return" item tells me these two guys are a pair of "scheisters". Stay away from this place and take your business elsewhere!!! Anybody want a brand new $729 unused toilet that is worthless to me!! Thanks for nothing NLB&K!!