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Pleasanton Glass Co

4.3 (106 reviews)
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Photo of Al A.
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28 days ago

Very professional and experienced. Excellent product (window) - guaranteed !!! I had a unique problem and they resolved the issue.

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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2 years ago

Reasonable estimate for replacing the patio door glass. Nice customer service. I'd definitely recommend this business.

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1 year ago

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2 years ago

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2 years ago

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Photo of Dan W.
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2 years ago

My experience with Pleasanton Glass was great. They are friendly, efficient, and professional!

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1 year ago

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Photo of Amy J.
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5 years ago

Business owner information

Photo of Jennifer B.

Jennifer B.

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Photo of P. S.
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2 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

Fast, professional, and courteous. We would definitely recommend and work with again!

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4 years ago

We had a China cabinet glass window broken. It was Fixed fast and inexpensively. Thanks

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Photo of D B.
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4 years ago

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3 years ago

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6 years ago

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Photo of Pat K.
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3 years ago

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3 years ago

They are very responsive and friendly. We had a huge double paned window crack in a storm, and they replaced it quickly and efficiently.

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7 years ago

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6 years ago

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Jennifer B.

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3 years ago

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5 years ago

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5 years ago

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4 years ago

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7 years ago

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Jennifer B.

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5 years ago

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9 years ago

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7 years ago

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Ask the Community - Pleasanton Glass Co

Review Highlights - Pleasanton Glass Co

When it came time to discuss things like handles, bars and glass finishes, Ray took the same approach.

Mentioned in 13 reviews

Read more highlights

Kitchen Fantastic - Custom wood hood and stacked glass cabinets

Kitchen Fantastic

(54 reviews)

$$

Kitchen remodelling is one of the most intricate and very detailed oriented task to tackle. It is…read morethe heart of the house. Being said and before you decide to do kitchen remodelling, make sure you have the time to work closely with your contractor! I worked closely with KF from the design to execution throughout the completion of the project. Let me share my experience with KF in details. Working with their sales rep was a smooth process. We worked with Dean through the selection of cabinets, floors, countertops, sink and faucet. Then here comes the selection of appliances. We shopped around and selected the appliances we will put in our kitchen and then gave the details to KF to incorporate it into the layout of the kitchen. A layout and a 3D model was made for review to visually see how the new layout of the kitchen will look like. This is where the critical part of the work needing your attention. Make sure to check the clearances provided for the appliances are all correct. The designer did not check the size of stove we will use. Mistake was made to our layout. We didn't catch the mistake as well and drawings got released for final approval. Then the execution, demolition to our kitchen took place as scheduled. 2 guys came in to remove all the old cabinets, countertops and appliances. It was a 3 day process to demolish and clear the debris. Prepare the walls for new construction. The electrical work. One electrician started to put new outlets and upgrade our electrical sub panel. This is where it got tricky because the new location of our panel is still part of the walk-in closet. The city inspector pointed out it is against the building code to relocate an electrical panel from a closet to a walk-in closet. The good thing was I was able to divide the walk-in closet into two rooms. I contructed a wall to divide this room into a storage where the new electrical panel is located and a separate walk-in closet. I did this work myself because it was not part of the contract. It will be an additional cost if I have KF do this work! The intallation of the cabinets! This is where we discovered the layout was incorrect. The clearance made for the stove is 36 inches, we ordered 30 inches stove. The location of the cabinet for the garbage was wrong too. KF ended up replacing 5 cabinets at their own expense to correct the layout. Make sure that during this process you check every position and clearances for your appliances are correct. This your final check before countertop measurement! The measurement of countertops and backsplash. A guy came in to make a template for the countertop and backsplash for fabrication. The process is to measure and install countertop first and then measure and install the backsplash. Make sure to check the level and squareness of the backsplash and countertop. I checked the backsplash and it was out of square. I have them corrected it on the spot! This is a very critical process and very expensive to correct if installed incorrectly. The installation of new flooring. I picked LVF to replace our carpet and hardwood. There is only one type of floor we use for the entire house. This went very smoothly and efficient. The worker even show up on Saturday to do the work. He knows how inconvenient for the owner is to move things around to clear the areas to install new flooring. Kudos to this worker who did our floor. The installation of appliances. It went smoothly except the anti tipping bracket of the stove was not properly place to capture one foot of the range. I went back and forth with the installer to correct it but I ended up correcting it myself to get approval from the city. The final touches. Ensure you are there and inspect every square inch of the cabinets and walls. You have to point out to the workers to put caulking on every holes you see. KF workers were not very thorough on their final touches. The final inspection. This is where the city will come in to inspect the electrical work, the wall I constructed, the undersink cabinets and do some testing on new circuits of the kitchen. Check and check their work. If you are not satisfied with their work. Make them correct it. This is your only time to tell them to correct things you are not satisfied. For example I have them replaced the valve of the faucet where one of the hoses has tight bend. Check fittings for leaks. This is very important! As I elaborated above, KF has the means to do the work. The coordination with their project manager was not very proactive. You need to make many follow ups to get the work done. Some days have no work activities. A couple of days they worked upto 8 in the evening! Overall I am happy with the result of their work but I also spent many hours to work with them. At the end of the day, it is you who will live in the house and it's your kitchen! When it comes to cost and the hours I spent working with them, the overall cost of this project was expensive.

Kitchen Fantastic made my dream kitchen a reality down to details I didn't even know I wanted, but…read moreso glad they had the expertise to tell me about them. There workers were very professional and timely and paid close attention to details. I couldn't be happier. Thank you Kitchen Fantastic!

New Luxury Baths & Kitchens

New Luxury Baths & Kitchens

(32 reviews)

$$

This review is a little over due but here it is and if I could I'd give it more than 5 start…read more I initially started at a different store but quickly ended up at LB&K and I'm very happy I did. Dave is super easy to work with and very knowledgeable. There was times where I couldn't stop by the store to place orders instead I would email, text or call . I'd take a pic of what I want and send it to him with in an hour I'd get an response. Always included invoices and stayed on top of all my orders and there were a lot of them. (5bath fixtures, kitchen and endless number of cabinet hardware) and everything else in between. :) The store is beautiful and is full of top of the line items. There's something for every taste. I def recommend it. You will get the best customer service ever and the product is just a great. Now go see Dave! :)

It's a shame you can't give ZERO stars otherwise I would have selected that option!…read more Avoid this place like the plague!!! Bought a $729 toilet here, couldn't get it to fit in place and they wouldn't take it back!! When I went to return it they asked me if I placed it on the wax ring and I said "yes" because I had a helper and thought he'd already placed it, but that wasn't the case. The base was free and clear of wax. On my first attempt without the wax ring, I realized I couldn't get the bolts into the slots in the floor fitting because the bolts are inside a hole in the porcelain base of the toilet and the walls on each side of the toilet leave no room to bend my wrist and get the bolts in. At that point I realized it was impossible and decided to return it. When I returned it, they asked if I had put it on the wax ring and I said yes initially, because I thought my friend had tried seating it, but he hadn't. So I returned 2 days later with the toilet, told them it hadn't been seated on the wax and they still refused to take it. Also asked me if I had the box and when I told them "no" they restated that they can't take. The box it comes in is well-made of heavy cardboard and put together with heavy staples. It's made to keep the product safe during shipping. No one can't take that box apart and keep it intact for reassembly!! It wasn't meant to be disassembled and reassembled!! Using the box as a "no return" item tells me these two guys are a pair of "scheisters". Stay away from this place and take your business elsewhere!!! Anybody want a brand new $729 unused toilet that is worthless to me!! Thanks for nothing NLB&K!!

Pleasanton Glass Co - windowsinstallation - Updated May 2026

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