Very professional and experienced. Excellent product (window) - guaranteed !!! I had a unique problem and they resolved the issue.

Had wonderful experience with Pleasanton Glass Co. I was working on a work assignment and needed glass samples for the casting experiment and Ray was exceptional in helping with his knowledge! Thank you Ray for your great customer services. read more

They are easy to work with and great customer service I have a rental property and they were able to work with tenant to replace glass shower door read more

Did approach them for a couple of jobs and each went either way 1. Called them for replacing a broken patio door and they did an excellent job in providing an estimate and replacing it on time 2. Recalled them to do a shower door measurement for an in-progress shower renovation. I was not sure what he meant by "is the shower ready for measurement" and I said "yes", the guys showed up and it went ok considering they told me that "a shower is ready for measurement when tiling is done" which I did not know of because I am not a contractor and don't do shower renovation at my place every month. So they took rough measurement and told me to callback when the tiling is done so they can take accurate measurement which I appreciate. The reason for 2 stars is the scheduling guy (I believe Ray Smith - based on other reviews about HORRIBLE CUSTOMER SERVICE) calls me back and is totally unprofessional and talks very rudely which means I did not call them back for anything, might pay a few bucks extra somewhere else but don't want to deal with unprofessional folks. read more

Step by step we have been replacing glass in our isolated windows to modernize and increase insulation. The team. Always showed up in time, worked quickly and efficient and cleaned carefully before leaving me happy with a beautiful view. I put a lot of research in this project and Pleasanton glass is the absoluut best in quality and price. Highly recommend. read more

Reasonable estimate for replacing the patio door glass. Nice customer service. I'd definitely recommend this business.

Mr. Ray helped us to replace one of our missing mirrored closet door. He placed an order with the manufacturer itself. The work was done within a week as committed and price was reasonable. Glad that I reached out to this company. read more

We had an issue with our glass shower door that's been going on for a while. We got an appointment in a couple of days at a reasonable price. They were on time, friendly, very quick to fix the issue, and even check the other shower door to ensure there were no other problems. Would absolutely use them again. read more

Hands-down, five star. Cheapest, best service, and good quality. I had them replace a fixed panel window. They quoted the lowest price, and they're trustworthy. I was unavailable at the time of install and give them my garage code. The install my window in my absence and I pay them remotely with a credit card. Super easy, I got home to a nice repaired window and had to make little to no intervention at all. Plus, I had a second bad window where I was able to take the sliding panel to their shop. On trip one I had the measure it and order a new pane, then on trip 2 I brought the panel back to their shop and they popped in the new pane. The pain was about 16"x36" it was out the door, including installation for under 200 bucks read more

My experience with Pleasanton Glass was great. They are friendly, efficient, and professional!

Our home was broken into and when I called Pleasanton Glass to get someone over they immediately moved things around to get someone over to help! I was truly amazed at how wonderful this company was to help us. Would recommend to anyone and everyone!! Amazing employees and service!! read more

As much as I would like to give this local business more stars, I can only give it an OK rating for now. The window in my guest bedroom is starting to crack so my family picked this place to fix it. They gave us a quote of $150 for everything after sending over a picture. The person was supposed to come in the morning. He apparently rescheduled for 3pm but my dad didn't know they had left a voicemail the previous day so he wasted his morning. The worker showed up at 2pm and no one was around - I only know because of my doorbell camera so yet again, my family was inconvenienced by having to call over there to get him to come back. He finally arrived and was only able to measure the window and not install it. He said he has to cut it but doesn't know when he'll be back. So, we've been inconvenienced multiple times and I was hoping to have a new window in by the time my guest came over in the evening. I think they are going to give a discount for the trouble, at least I would hope so. Next time, I hope they are more clear about the process because they made it seem like everything would be fixed right away. I will update my review once the window is installed. read more

Pleasanton Glass has repaired 5 or 6 windows at my home. They quickly and professionally remedied a situation that came up with one of the repairs, which I appreciated. I would definitely recommend Pleasanton Glass. read more

Going to be 100% transparant in this review as I believe the business deserves it. Got multiple quotes via Yelp and other recommendations (Reddits) and while Pleasanton Glass didn't come in the lowest, they presented themselves the best with clear candid conversations that were professional and prompt. They communicated with me quickly. It didn't go without hiccups though. Some issues arose after we'd OKed the quote and the glass was ordered. For some odd reason the first scheduled install date there was no glass. They communicated day of that there was an issue and we rescheduled it for the next week. Second visit they arrived and installed 1 of 2 windows. Very professional, quick and clean job. However the second window again had an issue. Third visit went smoothly. They installed the second window and it's beautiful. Would recommend and do business with again, hiccups were smoothed over very well. read more

I stopped by to order a shower door at Pleasanton Glass. Ray sent me cut sheets for approval the same day and it took just 4 days to make it. The door looks great! read more

Pleasanton Glass replaced additional windows at our home. The technicians were very courteous, highly skilled, and efficient. The work areas were completely cleaned up. It was great to see that Pleasanton Glass consistently provides quality workmanship. read more

We recently had 7 double Payne windows that went bad because of seal failure and age. Pleasanton glas said they could replace them and they did just that, Everything went as they planned. There window crew were very good , on time, respectful, and polite. A few months later we had to replace the mirrors in the master bathroom. Ray who does the dispatching of the crew's sent the mirror and shower wall crew for this installation. Nate was in charge of the job and after the install there was some little flaws that we noticed after they left . Called nate on phone and he came back, We pointed them out to him and he said no problem and that they stand behind there work and they did. He brought new mirrors and installed them with no problems. They do stand behind their work and Nate and crew were also very polite ,respectful of property and also clean up. All in all Ray and crew's get the job done. read more

Fast, professional, and courteous. We would definitely recommend and work with again!

We had a China cabinet glass window broken. It was Fixed fast and inexpensively. Thanks

I wanted to take a moment at write this review for The Pleasanton Glass Company (hereafter referred to as TPGC) . They replaced our old framed shower with a frameless shower and we could not be happier. The entire process was smooth from start to finish. The Pleasanton Glass Company customer service was exemplary. To start, when we were just window chopping Ray Smith took his time to talk TO us not AT us. He asked us a lot of questions so that he had an understanding of what we both needed and wanted in our new shower door. He then gave us a range of options taking the time to give the pros and cons of each option. When it came time to discuss things like handles, bars and glass finishes, Ray took the same approach. The estimating team TPGC was fantastic! They were able to quickly come in and accurately measure the space. That's not a big deal but they also were able to point out where the builders of the original house didn't make the walls 100% straight. My wife and I never even noticed but the person doing the measuring made sure to account for the super-slight lean in his project drawings so that the glass was cut on the right angle to go flush to the wall. TPGC also did a great job repairing the damage left from the removal of the old frame. The only hiccup was supply chain issues in terms of the actual glass and some of the parts but everything that was directly controllable by TPGC was handled beautifully. TPGC also came back out to add some additional clear silicon caulking when there was a slight leak. I can't say enough about TPGC's professionalism and customer service. read more

We had a very good experience with Pleasanton Glass. Their quoting was prompt. When scheduled they were quick and efficient and we are very happy with the work. That helps us with insulation and keeps the place warm. read more

Fast response and great service! My wife and I were shopping around for a custom shower glass enclosure for our new shower and Pleasanton glass was fantastic! Their technician Victor was prompt for the measurement appointment and was very courteous. He asked about our preferences for positioning the glass and the finish of the hardware that we wanted. He measured our shower at 8am on a Monday and we got the quote back that afternoon and approved it. Victor was back at our home that same Friday at noon to complete the install. The installation was seamless and very neatly done. We are extremely happy with the work, the responsiveness and the product supplied by Pleasanton glass and we will certainly be supporting them for future needs! read more

Pleasanton Glass Co - Shower enclosure (this was taken right after the installation which is why there is still tape present) - Windows Installation Near Me - Pleasanton, California

We had our shower door sweeps replaced. He did a good job removing the old one, cleaning the glass, measuring and installing the new one. He left it clean and working better as he spotted a loose mounting screw and tightened it. Thankful. It looks great. read more

They are very responsive and friendly. We had a huge double paned window crack in a storm, and they replaced it quickly and efficiently.

I was looking for some glass shelves for some IKEA cabinets (we had changed the depth of the cabinets so the standard ones from IKEA wouldn't fit). Emailed over our dimensions and got a quote within a couple of hours. Ordered the glass and it arrived within a week. Shelves fit perfectly, I'm happy! read more

VERY DISAPPOINTED. I got a quote from them on 6/24 and after waiting for almost 3 weeks, they said, they can't do the job. They had sent the technicians to measure twice - First guy didn't measure didn't measure properly the first time. Missed on the cut outs. The next time measurement was fine. Eventually they refused to honor the quote. We wasted lot of time with them :( They should not give quotes if they can't honor it, Very very unprofessional read more

Pleasanton Glass got me the best quality glass, at the best price, and in the fastest time compared to anyone else I asked for quotes from, I highly recommend Pleasanton Glass. read more

Amazing service for my requirements. I was looking to do bracing for my aquarium. Mine was not a regular shape. This gentleman cut the glass pieces perfectly for the shape and size asked. He made my day. Thanks a lot. read more

After the first company I called couldn't come for for over for a week, Jennifer of the Pleasanton Glass Company saved the day! Though she was fully booked, she made a special early morning appointment when she learned of our shattered patio sliding door! I really, really appreciated that. . Pleasanton Glass Company has always been quick to respond to my estimate requests. I look forward to working with the Pleasanton Glass Company again! read more

Fantastic! Above and beyond. I had a glass door panel on my fireplace shatter. Brought in the whole door for them to repair just the one panel and they replaced the glass and also polished up the rest of the door to look sparkling new. It looks way better than it ever has and it was done in just a few days. I also found out that this place has been locally family owned for over 50 years (after asking about a cool old newspaper article on the wall)! It must be because of the great service. Would recommend, and will absolutely return if I ever need any other glass fixed. read more

Love these guys. Needed some plastic molding strips for shower door. Valley Plumbing was selling by the foot totaling close to $100. The guys at Pleasanton Glass sold me exactly what I needed for $25. Very honest and friendly. read more

Jennifer the owner was delightful. Please support your local businesses during these tough times ...especially this one. She helped me get my glass replaced on a window in a few hours. I cant thank her enough because I was freezing my butt off as this window is right behind my desk in my home office :) great service and price. 2 things that hard to come by lately. read more

Had a great experience dealing with Pleasanton Glass Co. We wanted to install bathtub glass door. They arranged to be installed within a week. Travis the person who installed the door did a great job. Very satisfied with the job they did. Highly recommend them. read more

These guys showed up for 10 minutes,charged me $125.00 Ridiculous! I paid but will inform everybody what rip offs they are! read more

I had a scheduled window appointment for this place since my apartment window was broken by a thief attempting to break into our apartment. I called to confirm the appointment and figure out how long this would take and was greeted by a woman on the phone. I asked how long she thought the window replacement would take as I had already been waiting 2 weeks with a broken window, and she said she understands my frustration but don't direct it towards me. I replied with I am not directing anything towards you but if you like I can show you what its like when I am actually pissed off. She then says lets just cancel your appointment then and hangs up on me. How is this person employed?? read more

Amazing customer service. Ray went above and beyond in helping me replace the glass from one of the front window of my house. Great quality work too. Had my window looking like new in no time at all. Highly recommend using their services. Hopefully never have to, but will definitely go there again. read more

Pleasanton Glass on the phone seemed annoyed at my request to schedule work early due to a home sale. But, he scheduled and the workers were timely, pleasant, tidy and efficient with removing and reinstalling two very large bathroom mirrors. I would recommend in spite of the phone contact. read more

This is a family run business that cares about offering a much needed service and a very good value to the community. Pleasanton Glass has helped us with several projects. We have had mirror cut for cladding furniture (which came out beautifully), re-screening large patio doors and sash balance replacement. They offer personalized service, have honest workers that you can feel comfortable about entering your home, and offer great advice. Thank you Pleasanton Glass! read more

Very easy company to work with. I had no issues getting a hold of them to order and schedule the work. The glass splash guard went in and it finished our beautiful bathroom remodel. My only issue was that the installers, who were very nice and skilled, did not clean up after they finished. I ended up having to vacuum all the tile dust that fell from the holes that were drilled. Other than that, great overall experience. read more

I called Pleasanton Glass Co. & sent them pictures & measurements of my very old window that need glass replacement. They saw the pictures of how old my original window & glass was. Originally, I was going to do two windows & they quoted $300 each. However, my agent suggested that the only window that needs glass replacement is in my son room. I called them & let them know & we agreed to replace the glass just one window. When their employee came and looked at the window (not even measured yet, just looked from my back patio (the bedroom's window is on the second floor) & said the price is $600 ($300 per panel). WHAT? We agreed on $300 per window NOT per panel??? A week prior contacted Pleasanton Glass, I had the quote for double pane window for $750 each but it will take 6-8 weeks which I don't have enough time to wait as the house will be on the market in less than two weeks & replace the original glass was the only & last solution/option. I told him; I WOULDN'T DO it if it's $600 per window. Why spend $600 on replacement the glass when I can get the whole brand-new double pane window for $750???. They ended up & agreed to do it at $400 & I went for it. Once we agreed on the price, he then measured the window (I tried to accommodate their time by agreed to this $400 which I think it's quite expensive but I willing to do it as I am also in desperate situation). Their attitudes were horrible, I guess they're NOT happy with the price they agreed to ($400 when they really want $600 for it). If they can't accept the price, don't do it!!! then had bad attitude toward the customer, just very unprofessional/immature/extremely RUDE period. They hang up on me & refused to answer the phone when in the beginning, they even call me back. Sweetie this & sweetie that, LOL. After he hang up on me, I called them back and the same guy picked up the phone & he even asked me if I want him to hang up on me again? Their attitude changed too quickly, it's pretty funny that they're the one that have to be happy NOT their customers. I am NOT the only one reporting about their attitude, pls. read all their feedbacks (I wish I had). If this is the model for their business, GOOD LUCK!!! I will NEVER come back & will let all my friends know about it. Also, just watch out for their price quote VERY CAREFULLY, have it in writing that way, they can't change the price on you or got upset or MAD at you when they don't get what they wanted. If I could give them 0 star on feedback, I would, but there is NO option for that. The employee who replaced the glass however was very professional & nice & that was the only good thing about this company!!! read more