We called ahead and basically had no wait time on a busy valentines Saturday! They were Nice and the place was pretty quite with just the tv playing in the Back. We were happy with the French tips the service was quick and polished. The did cost a little more than i expected but the quality made up for it. I may stick to my regular nail tech for price but I Will keep this place in my mind for my last minute needs! read more

Pleasant Nails and Spa - Handwashing station - Nail Salons Near Me - Grand Rapids, Michigan

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Went many years here, with my daughter. Her nail tech was great. The rest are sloppy and do not want to fix errors. One even yelled at me loudly for accidentally sitting in the wrong chair. Would not recommend. Ever. read more

I don't usually write reviews, but feel the need for this business.I was skeptical about going here after reading others reviews. I went in for a fill, with no appointment. They got me right in. The salon was very clean and had a nice vibe. The young lady Lee did a very efficient job, in the perfect amount of time. The price is comparable to all the other salons. read more

Cindy i believe her name is, messed up my nails twice. She was definitely rushing herself she got them done in ten minutes. Went in for a fill twice now... both times got it on my hands didn't bother to clean off, my nails are crooked, which I did ask for her to fix and she didn't. My boyfriend and my mom noticed the crookedness. And the paint is chipping after two days. And I barely use my hands for work other than scanning groceries. Vibe was good but I would not recommend. If u do go ask for someone other than Cindy. read more

Pleasant Nails and Spa - Crooked nail.. - Nail Salons Near Me - Grand Rapids, Michigan

I was very easily able to make an appointment the day before, and when I came in I was sat immediately. The nail tech was very kind and took her time prepping my nails. The salon was very atmospheric and relaxing. However, she didn't push my cuticles back and the fill didn't go too far back, so the nails might not last as long as they would've otherwise. The nail art is decent for the most part, BUT several of my nails were crooked. I tried to draw attention to the fact that my nails needed more filing, and my nail tech filed them more but did not fix the issue. Other than that they were just rough around the edges and I had to file them myself. For pricing, it cost the same for me to get a fill at this place as it would for me to get brand new dish nails. read more

Pleasant Nails and Spa - My nails AFTER filing them - Nail Salons Near Me - Grand Rapids, Michigan

Ann was so nice & gentle with me when i explained that i had a nail that hurt! She slowly soaked it & worked on my other nails. Unlike sue nails! read more

If I could give zero stars I would. Came in with my cuticles in tack after months of making sure I didn't cut too low only for the lady to go ham on them. Also asking questions like did that hurt, ummm if I'm pulling my hands back then obliviously your hurting my cuticles. Never going back again. Also did a shit job of painting my nails. This place sucks. read more

Pleasant Nails and Spa - Cracked shredded cuticles - Nail Salons Near Me - Grand Rapids, Michigan

Pleasant Nails is my go to Nail Salon. The staff is friendly and professional and they offer a wide range of services. Vicky is my go to girl! She does a fabulous job yet she is quick and efficient. I am in and out and on with my busy day in no time. I am never disappointed with her work! read more

Tried to overcharge me for the worst nails I've gotten. Then when I asked why they said it was because the length. When these are the shortest nails I've ever had... then went back on the pricing to $50 for gel nails with no shaping and no design. Also said he thought I was a 12 year old. Would not recommend and will not be returning read more

Pleasant Nails and Spa - My nails that he tried to say were "longer than medium length" - Nail Salons Near Me - Grand Rapids, Michigan

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I went Friday morning and got a pedicure and full set .My nails came out great and the place looked nice at first sight.I sat for my pedicure and AFTER! I noticed the tech I had took the bag that was in my foot bath out and just replaced the bag without spraying or cleaning the foot bath my feet were just in.I was a bit shocked cause most place I've been before ,before placing a new bag would spray the inner bath down with cleaning supplies and then place a new bag. I continued on to get my nails done and left impressed with my set . HERES WHERE things went left the next day I woke up and my cuticles were swollen and full of puss I ended up showing a friend who was a nurse who informed me I had "Paronychia" which is a nail infection I'm on a steroid at the moment due to this. This is totally insane I hope this happens to no one else. read more

If there was a 0- no star that Would be my rating. I have been supporting this nail salon for years and I always feel uncomfortable when I get the same service within two weeks from each other and the price could be $25-$30 increase with no explanation. Even with appointment's, there is still a 30 min plus wait every time for me. I am always 50% satisfied with the outcome of the service and with the friendliness from the team. All they want is money and don't really care about it being a relaxing time that most people are looking forward to refresh themselves. My family and co-workers have decided that there are so many more nail spas that are actually a relaxing experience and well worth our time and money. This place need a facelift of employees that actually look and an t like they want to be there, and a set price for service so there would not be any surprises. Also, they need to stop showing that nasty shit on they tv screen, clean y'all fish tank, clean yall entryway. read more

I was in the area and decided to try a new nail salon for a pedicure. The prices are a little more higher end then a usual place, but it was worth it. It was 38$ for a pedicure. The lady who did my nails was very pleasant and funny. She accommodated the water so it would be more hot no issues. They have a large variety of colors. The pedicure was done thoroughly, and left feeling like I was well taken care of. I give 4/5 because towards the end when my nails were drying I tried to get someone's attention and no one was around. There was some paint smudged on my skin that I just picked off. read more

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If you are planning to get any kind of service down here please turn around and run, never look back, there are so many other wonderful establishments in the world do not go to this one. So I came in on Christmas Eve 12/24/2020 for the first time ever and someone came in screaming about her nails and I should've just got up and left. But I stayed and got a full set. I came back in 1/5/2021 for a full and my kids nails painted. I have 3 nails lifting and 2 that came off completely and I had to glue back on. I called the salon today because it's only been a week since I got my full. He asked me to send him pictures of my nails, and in the screenshots below you'll see that he's refusing to fix the work that was done in his salon by someone that he claimed on the phone he fired for not doing good work. I feel like I was being extremely reasonable asking for him to fix my five nails or just give me half off of a brand new set. But here we are. SMH. read more

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My experience re-visiting this nail salon (10 years ago I did give a bad review) recently has proved to be much more professional, other than the lack of communication through a language barrier, and have been happy thus far. Even though I never know the name of my nail techs. The gentleman that greets me at the door has an amazing personality! Looking forward to continuing my nail appointments. in fact, I have an appointment tomorrow, 5/19/23. Hope my nails don't break off this time!! read more

Came in with my daughter. She wanted a full set and I wanted a pedi. Gave me the option of, "$28, $38 and $58" but wouldn't tell me what that included. Told them to just give me the $28 but I wanted callous remover. Showed me some box and said that was their callous remover, $10 more. Then started my pedi and took out the actual callous remover which he said was already included with my pedi! Then charged me an additional $10 for shellac polish. So my pedi turned out to be $48. My daughter asked for a short coffin shape but the tech was argumentative, said she couldn't do it. Nails were too short from over filing to correct the shape. Just bad service. read more

Love my nails!! They were very pricey but they're the best nails i've ever had!! Natalie was who did them, definitely recommend her! read more

Pleasant Nails and Spa - Nail Salons Near Me - Grand Rapids, Michigan

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This FILL cost me $70 at pleasant nails and spa. Vicky lied saying she replaced a broken nail but she in fact covered it up with more acrylic and the very next day while putting her shoes on my daughter's nail came off and this was the result. She told my daughter that putting acrylic over the cracks was fine. How unbelievable. A painful waste of money, there is no fixing the nail because it's raw meat now and Dan the owner refused to give any sort of refund. The only offer that was made was to fix it right then and there while it was raw and bleeding or nothing at all. Please everyone do not support this business they have no concern or compassion for their customers and absolutely will not ever admit to making a mistake. read more

Pleasant Nails and Spa - Nail Salons Near Me - Grand Rapids, Michigan

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Stopped in this past Sunday because I was in the area with time to kill. I had heard good things about Pleasant Nails & Spa and was in need of a pedicure. I am happy that they were open on a Sunday - as most salons are not. Upon walking in, I was surprised at how large the salon was - definitely was not expecting that ! Lots of manicure tables and tons of pedicure chairs. Large open space with lots of windows / natural light. I will say the music was pretty loud off the bat.. but i got used to it and it was Adele, so I wasn't mad! :) I was super impressed with the color selection - the amount of shellac colors was impressive. I love a good light/ neutral pink.. SO many options! My pedicure was nice - the chair was large and comfy. I am not a fan of the back massagers so I always turn it off if it is turned on for me. The pedicure was.. aggressive, but in a good way. She wasn't afraid to use her muscles! Pedicure was quick, so not super long and relaxing but it was fast and efficient. She did a good job, so I'm happy. If on this side of town, I would stop in again. read more

Best pedicure I've ever had! In the 6 years I've lived in GR, I've been searching for "my place" to get pedicures and to bring people with me for a girls day. Someone recommended this place so I decided to give it a try. I scheduled an appt for a regular pedicure not knowing what all they had because I've never been. When I walked in they asked what I want and were very accommodating when I wanted to change up and get something more complicated. My pedicurist (I think that's a word) was wonderful and friendly. The owner was very friendly and helpful to make sure I got exactly what I wanted. BRING CASH for tip. You cannot tip on card! I feel great, my feet and legs feel great! read more

Water was not as warm as it normally is there. Did a great job keeping social distancing. Got the deluxe pedicure - did a great job with the massage but I feel like she didn't spend enough time on my toes or feet. Barely cut my toe nails or filed them down. read more

Pleasant Nails and Spa - Pedicure - Nail Salons Near Me - Grand Rapids, Michigan

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I have been going to this nail salon for a few years for Pedicures, however recently during my pedicure i was asked multiple times why I don't get my nails done, if I'm there for one service I don't want to be harassed about getting something else done. I will be going some where else as this has happened several times. read more

I really loved it in the the music was actually very soulful, the lady who did my nails was very happy and polite and their very clean in there !!! Which I love so much and it literally hand sanitizers everywhere.. I highly recommend them read more

Pleasant Nails and Spa - Nailss - Nail Salons Near Me - Grand Rapids, Michigan

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Came in for a quick set. And quick it was. I love a fast and efficient service anywhere, and this was that. Came in at 10:49 for an 1100 am appt. Got started right away. My girl knew exactly what she was doing. There were enough workers, that everyone who came in, were seated right away. They do some wax and massage with oil at the end. That was awesome and unexpected. Overall, 10/10 read more

So upset about a manicure I got on mother's day. It wasn't even a week and my nails were already popping off. She gave me a dipped powder manicure with tips. Overall look was okish. She shaped them alright but crooked. Then the powder ended up looking lumpy. Loved the color but she offered to do one glitter and didn't put on a top coat I asked her if it's wear off by the end of the week without a top coat and she assured me that I would still have all glitter intact. Which is weird to me. But I believed her. By Friday half my nails were starting to peal back and come off. The glitter was in fact coming off too. I called to see if I could just get my money back because there's NO WAY I'm going back there to get my nails redone. She insisted that I had to come in. I'm so upset that I paid for this expensive manicure and it definitely wasn't worth it. I would recommend almost any other place other than this one. read more

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All of my nails popped off, chipped, and lifted. it literally lasted one week. over priced for how much it costed. also they were very rude to my mom and acting like she was stupid when she asked a simple question. read more

Well too start they left me soaking for 45 min then once they did start my pedicure the lady kept leaving to run to stock towels,check out people and finish two other clients one of the most unprofessional experiences I've had coming here and I don't think I will be coming back, oh she tired to upsale me on adding more and when I said no she responded with why??? And the whole time she talked in her language with the lady next to me. read more

they did my nails super good and we had a to wait for a little bit but they were busy and super good customer service read more

Pleasant Nails and Spa - they did my nails super good and quick - Nail Salons Near Me - Grand Rapids, Michigan

Love my nails forgot her name but they are soo cute clean and fairly quick. Seems like they have many reoccurring clients definitely would get my nails done there again! read more

Pleasant Nails and Spa - Nail Salons Near Me - Grand Rapids, Michigan

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EXACTLY WHAT I WANTED! Looked clean even after a long busy day. Thank you Jack. Will be back. Can't wait to try a pedi. A hour+ wait, but worth the job he did. They were very busy read more

Pleasant Nails and Spa - Fire Engine Red base, black and touch of orange FLAMES - Nail Salons Near Me - Grand Rapids, Michigan

I hate giving 1 star but I tried this place 3 times and have been so disappointed every time. Customer service is terrible and my polish has come off in less than a week every time. I would recommend trying a different salon. read more

I have lived all over west Michigan and this is by far my favorite salon. I get my lashes and nails done here and they always look so great and I never fail to get loads of compliments! Vicki does such a great job on my lashes and I've had many different nail artists, but Natalie is my favorite. The thing I love about getting my lashes done here is that they look natural as I don't love the big volume, chunky lashes. So do yourself a favor and go here, they never disappoint! read more

I came in about a week and a half ago for a full-set with UV Gel. I live full-time in NYC, so not going to lie I was a little hesitant about going to a place other than my regular salon in New York. Anyways, Kevin was my manicurist, and I got pointed extension tips. By the time he finished, he did a PHENOMENAL job! It's been about a week and a half and I'm back home in Manhattan. Earlier today I went to go get a color change at a salon located by my apartment in the city. When the manicurist was taking off my nail color, she was so impressed at the job done on my nails, even asking where I got them done. I told her Pleasant Nails in MI, and she couldn't believe it! The whole entire staff asked to see my nail job, and even a customer requested to have hers like mines. The owner of the salon said if Kevin (who did my nails at your salon in MI) ever ended up in NYC he'd be super successful with lots of work bc he is extreeeeemly talented! The nails are so glossy, natural-looking, and strong... they look the same way as they did the first day! Overall amazing job and staff, can't wait to be back in MI again soon and have your awesome work done! :) :) (P.S. I never write reviews ;) ) read more

Pleasant Nails and Spa - UV Gel Full Set done by the talented Kevin and Pleasant Salon and Spa in Grand Rapids, MI. - Nail Salons Near Me - Grand Rapids, Michigan

I am a regular here, but my past two experiences have been absolutely unacceptable. Got shellac nails, but Natalie cut me deeply in 3 places while cleaning up my cuticles. My third finger was bleeding the entire time she did my nails but all she said was sorry. I had to ask for a bandaid after getting my nails done. If you're looking to get a proper manicure, I highly recommend Ann. Will not be letting Natalie near my nails again. read more

Pleasant Nails and Spa - Nail Salons Near Me - Grand Rapids, Michigan

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I love this place! I go every two weeks or so for a shellac manicure. The owners and staff are so friendly and I feel right at home here. I drive right by several other businesses that offer the same services to go here. Oh, and I don't think you'll find another place that offers the services at those prices! Highly recommend! read more

Pleasant Nails and Spa - Nail time! - Nail Salons Near Me - Grand Rapids, Michigan

Me and my daughter went. It wasn't too packed. Had a pedicure and a powder dip. Love coming here everyone is friendly. read more

Pleasant Nails and Spa - Love my nails - Nail Salons Near Me - Grand Rapids, Michigan

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My daughter and granddaughter went for a special day and spent over $200 on new nail sets and pedicures. My granddaughter had a broken nail that needed to be replaced, but they did not replace it and it broke off tearing her nail and finger causing it to bleed. They went back and were verbally attacked by the owner Dan. Dan refused to fix it or refund any money. Called my daughter and granddaughter liars and then banned my daughter from ever going back. When small businesses feel like it is ok to treat people like this, eventually the truth will shine thru. WE WILL NEVER GO BACK!! read more

If I could give zero stars I would .. I went in asked for a full set acrylics with shellac polish the man convinced me to get dip powder whatever first if he did an awful job ! Not only were they not shaped the way I asked they were lumpy from him trying to cover mistakes he made . I brought to his attention that one of nails is completely crooked and he argued with me that my finger was crooked not his application . I'm disgusted never again !! read more

Pleasant Nails and Spa - Nail Salons Near Me - Grand Rapids, Michigan

I went here for my birthday this past year, in hopes of getting acrylic with dip French ombré color. I noticed that the lady doing my nails had a shoe malfunction- the heal of her shoe had come apart while walking. She kept touching it, then went right back to touching my hands! She then dropped a rag on the floor that she was using to dry my hands after I washed them with water... and she also used a clearly already-worn nail file! I am so disgusted. Another note- if the nail technician physically DIPS your finger into the dip powder... that's a health code violation. That is a breeding ground for bacteria. I went back two weeks later to remove my acrylics, and the lady left me unattended for 30 minutes with the cotton balls soaking. My nails started to burn, and the owner of the shop barked at the lady to attend to me. The lady literally scooted her chair away from one client (who she was filing her nails) towards me without washing her hands. Do not go here if you want a CLEAN job done! read more

I came to visit Grand Rapids from Texas and I have never been to an establishment with worse customer service. If I could put no stars I would this was worse experience of my life. If they make a mistake they won't compensate u or admit to mistake. read more

Pleasant Nails and Spa - This is my nail not even 24 hours after getting my nails done. - Nail Salons Near Me - Grand Rapids, Michigan

I went here a couple of days ago, and got my nails done. The woman who did my nails was nice, and did a good job. I really appreciate that she asked for a lot of input on the length of my nails, because my job is a bit rough so I can't have them too long. All in all this was a good visit, and I'll def be coming back! read more

Pleasant Nails and Spa - Nail Salons Near Me - Grand Rapids, Michigan

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