PLC Nails &amp; Spa

3714

798

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1 year ago

If you're looking for a relaxing nail salon, this is not it. I was so overwhelmed, uncomfortable, and confused getting a mani here. It's a tiny salon and everyone working there (I believe 7(?) ladies) were all talking to each other at once. You can't hear anything but that and it's nonstop. And for some strange reason each person that works there does a part of your mani?? It takes forever... literally almost 2 hrs. I told one of the ladies she was hurting me and asked her to stop what she was doing. She said, you have to have this done. She continued. At one point it was all so bazaar, I looked over at the giant fish swimming in a too small dirty tank and wondered if I was dreaming. It's cash only. It says walk ins welcome, but they definitely are not. I won't be back. read more

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Janelle L.

2

41

28

1 year ago

I LOVE PLC NAILS! I can always trust that I'm going to get a perfect manicure. It's cash only and they have always reminded me ahead of time on the phone when I call to make an appointment. It is for sure no frills and straight forward. I am not going the PLC because I'm looking for a lavish experience, but for a stunningly perfect manicure for only $35 (shellac). I do wish they did designs or allowed for than one color, but I understand that they are good at what they do! read more

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Kate D.

23

48

42

1 year ago

They fit me in for a pedicure the day before I left for vacation. The standard pedicure included a type of sugar (or other abrasion) calf massage and hot towels. Nice job with the trim and cuticle cutting: short but no owies! (The fish in their fish tank is a beast ) read more

PLC Nails & Spa - Nice pedicure - sorry, I'm not a foot model! - Nail Salons Near Me - Grand Rapids, Michigan

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J L.

0

40

15

1 year ago

Good communication & teamwork. It's a small salon focused on quality & efficiency. They're always willing to accommodate any requests. read more

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Hilen T.

151

39

4

1 year ago

Came in at 4:55p to get a shellac manicure only to be told they are closed early. Closing is 6p. It's very upsetting when a business doesn't stick to their business hours. Further more, I called and no one picked up. But your door is wide open. I was looking forward to spending money here due to the reviews but yeah no. read more

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Katy C.

Elite 26 All-Star

1469

2400

19603

5 years ago

PLC is hidden gem - so hidden that I actually had to call them to find the door! Located in the Breton Village shopping mall, go around the back behind the D&W and look for a black door. This is a shared entrance for the sporting goods store as well as PLC Nails. I had called earlier in the day to see if they had any openings, which turned out to be a good idea since it's not a huge space. Definitely call ahead to make an appointment. I arrived for my pedicure appointment and got in a chair about 10 minutes after my scheduled time. No big deal since I wasn't in a rush, but something to be aware of if you have a time crunch. I chose a polish color and enjoyed the comfy massage chair. The pedicure was quick but careful and I appreciated the attention to detail. The hot stone massage was a really nice touch, as it's not something I have experienced with other basic pedicures. The cost for the pedicure was $25 but it looks like their prices are going up in September to $30 - which I think is still pretty reasonable. It's a bit of a no-frills type of place but I had a nice experience. They only accept cash, no credit or debit cards, so be sure to bring some bills to pay. There are no TVs there, which I actually appreciated because usually at nail places I've been to there's always a TV blaring HGTV or something at top volume. Not super relaxing. I took my book and enjoyed watching the huge fish in the tank - although he looks like he might need a larger home soon! I'll definitely be back for another pedicure in the future. It has been over a week since my pedicure and my nails are still pristine. read more

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Sydney H.

0

9

7

1 year ago

Not a lavish salon by any means, but my pedicure is always perfect and the price is right! They are the only salon to really get the old skin and be super meticulous with cuticle care. read more

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Sara H.

0

1

0

1 year ago

Absolutely the best and most meticulous care. My only complaint is the noise level when the techs are talking and laughing with each other during the appointment. They get pretty loud. They have a nice relaxing playlist but it can't be heard. It's pretty annoying. read more

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Judy V.

27

8

0

2 years ago

All of the women are very very good. I only have pedicures. The price is so right, too.

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Kylie C.

102

186

868

7 years ago

For a simple pedicure and (shellac) manicure, at a reasonable price, this is a nice little place. Don't expect anything fancy (designs or special pedicure options). Staff was friendly and patient. $45 for the shellac mani/reg pedi . . . Returned almost a full year later (I apparently have a hard time treating myself lol!), but brought my mom since she was in town. She has HIGH standards and was a little hesitant at first, but she commented to me the other day that this is the longest she's had a pedicure last, it was the first nail salon she didn't feel like staff were gossiping about customers, AND how they do an excellent job. So...this hidden gem (CASH ONLY) is well worth a stop in. Treat yo'self. read more

PLC Nails & Spa - Rainy day pedi - Nail Salons Near Me - Grand Rapids, Michigan

PLC Nails & Spa - Bubble bath shellac - Nail Salons Near Me - Grand Rapids, Michigan

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Meg R.

0

1

2

2 years ago

Used to swear by this place bc of the quality of the manicures and how long they lasted, but I won't be going back after today. The technician I had was borderline MEAN. Shoved my calf to get my foot back in the water (instead of just tapping), cut my toe and when I winced, she looked at me and said "why?" like I was crazy. Cut me AGAIN, then instead of apologizing, got up and walked away. Another tech took over but overall it was basically beyond unexpected and rude. If I could've walked out right then I would have. Add to that that they don't take cash, the place is filthy, and not one person ever engages you at ALL. Like not even a "hello" or even a smile. Consider me done! read more

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Gabrielle R.

0

1

2

3 years ago

They only accept cash (they let me Venmo a nail tech because I specifically asked) and they only do regular or shellack mani and pedi's. No chrome, tips, or dip. They don't do designs (kind of surprised they let me get a French). BUT what they do, they do extremely well and for only $35!! They spent 15+ minutes on my cuticle care alone and were very gentle. Everyone's nails looked amazing in there. All the techs were friendly and great at nails! If you want acrylic with fancy designs this is not the place but if you know what to expect this place is easily 10/10. I'm a month out and my nails still look great. read more

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Rachel D.

15

170

102

7 years ago

This is my favorite nail salon I've ever been too. I currently live in Los Angeles however I wait to fly home to get my nails done because they do such a nice job. The price for a shellac manicure is not too expensive and I'm telling you they last 3 or more weeks. They do such a beautiful job and you can tell they want them done perfectly. I love going here and wish I could bring them back with me! read more

PLC Nails & Spa - This is after 3 weeks exactly - Nail Salons Near Me - Grand Rapids, Michigan

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Betsy '.

0

2

1

6 years ago

Best mani/pedi in town! They pay high attention to detail. My nails are flawless. Was a little hard to find, go around behind the DW, the door us next to the animal clinic. read more

PLC Nails & Spa - Shellac manicure, feels like I gave new hands! They did wonders for my bitten down nails and cuticles - Nail Salons Near Me - Grand Rapids, Michigan

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Nicole W.

3

19

4

4 years ago

I've been here a number of times over the years since moving into the neighborhood and am never disappointed by the service!

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Arianna K.

Elite 25

5

75

81

6 years ago

Great shellac manicure for a good price. I'm really satisfied and the staff was efficient, really gentle, yet gave me a great result. Not the best color options, but that's to be expected because this salon is small. It was really hard to find and my only complaint it feels hidden and the atmosphere isnt great, but the staff is really friendly and delivered exactly what I asked for. I'll be going back! read more

PLC Nails & Spa - Nails - Nail Salons Near Me - Grand Rapids, Michigan

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Andrea C.

0

30

10

3 years ago

Really great techs and affordable prices. No credit cards though, which can be challenging.

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Taylor K.

135

2

3

6 years ago

It's not the most warm and fuzzy place, but they do a great job in the manicures last for such a long time. read more

PLC Nails & Spa - 3 weeks grown out and still looking great, will be going back - Nail Salons Near Me - Grand Rapids, Michigan

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Looski D.

0

1

0

3 years ago

super close to my house and very affordable staff was very very friendly i did not felt like they were gossiping at all but they only do polish on your real nails which was a bummer but they did a wonderful job. read more

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Brittani M.

2

45

2

7 years ago

This place is THE BEST. I've been all over, different places in this city, and many other cities, and seriously no one compares. They spend so much time making sure your nails look perfect. They don't use a damaging drill, and they only offer shellac or regular nail polish. They're cash only and appointments are suggested as they are always busy with all of their returning clients. Anytime I go somewhere else because I can't get an appointment, I am ALWAYS disappointed. It's worth taking the time to make sure I can get into PLC read more

PLC Nails & Spa - This is almost 3 weeks grown out!! They still look beautiful until almost 4 weeks... that's not the case at any other salon. - Nail Salons Near Me - Grand Rapids, Michigan

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Randi F.

166

13

2

7 years ago

This is the best shellac manicure and pedicure tba I have ever had!!! It's a little chaotic in the salon but organized. The location is in the hallway next to the veterinarian clinic. I will be going back for sure read more

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Amy S.

2

74

8

9 years ago

Hidden Gem (Literally! With construction going on, it was a bit of a challenge for me to get into this place. You enter behind the mall where Walgreen's is.) Let me start off by saying that I am picky when it comes to my nails. It took me several hours of reading reviews to commit to this place, after the girl I had been going to for months switched careers. It is a no frills joint, so if you are expecting a sensory exploding spa go elsewhere! Cash only!! Another mistake I made before going. I made and appointment in advance and was told by several regulars that the place gets quite busy. Prices are amazing, and attention to detail is impeccable. I went for a shellac manicure and regular pedicure. Best pedi ever and only $20. I went yesterday, but can already tell that my manicure is going last forever. She did several thin coats and meticulously made sure that polish did not get on my cuticles. The color selection is perfect, without being overwhelming. Recommended and will absolutely go back!! read more

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Miss M.

11

27

26

7 years ago

Avoid this place at all costs. It's not clean, they only take cash (but don't tell you or post it anywhere until it's time to pay & then send you to an ATM down the street), and sterilization of tools is questionable. The chairs are dusty and old, the buttons for massage are so warn that the options aren't even visible anymore and there's just a hole where you might have pressed a button. I wish I was exaggerating. As I sat for my pedicure and looked around, every area of the salon creeped me out even more. I wouldn't return if someone paid me to go. read more

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Jill P.

32

5

0

7 years ago

This is by far the best nail salon in Southeast Grand Rapids. They are meticulous with their cuticle and nail care and cleanliness is impeccable. Their shellac manicure is smoother and has more coats than anywhere else I have tried. It lasts 2-3 weeks without chipping or wear! They remove the shellac without dremel tools which is also important to me. I truly hope that the re-development of Breton Village does not push this great business out!! read more

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Lizzie D.

0

3

0

8 years ago

This is hands down THE BEST place for a manicure & pedicure. I travel often for work and have gotten services at high end salons in major cities a they are nevvvvver as good as PLC. It takes forever (plan on a solid 2 hours for a shellac manicure + spa pedicure) but it is so worth it. $25 for shellac mani + $20 for spa pedi. Basically expect the best nails of your life for the cheapest price. SO GOOD! read more

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Maria S.

28

2

0

4 years ago

so, I have so many mixed feelings about this place. They do a great job with manicures. very detail oriented- beautiful job. The place is dreadful: old, crowded, dirty. The ladies are rude- they were cutting my cuticles for like 30 minutes. When I asked them to stop cutting, they were rude and spoke over me in loud tones. But the worst part is that they don't change gloves. They have the same pair of gloves that they stick in the pockets and turn inside out and reuse time and time again. I watched this happened during 2 hours. Yes, It took 2 hours for a simple shelllac to be completed. I would never come back to this place " read more

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Rebeca F.

1

101

71

8 years ago

I went in for a pedicure with appt. They do a great job. The only problem I encountered was the fish tank! A giant fish in tiny aquarium. It gave me anxiety watching the poor fish. read more

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Amy P.

0

1

7 years ago

I am a Grand Rapids native. I had always gone to Pleasant Nails to get my shellac manicure, and pedicure. Until I was introduced to PLC nails....when I tell you, I refuse to go anywhere else now, I truly mean it. Even if that means I have to walk around with my nails looking crazy for a fewdays until I can get in for an appointment. My shellac literally lasts over 3 weeks easily. They pay super close attention to detail and giving you a nice clean cut manicure and pedicure. PLC is the best! read more

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Melissa C.

26

2

1

9 years ago

I've been here four times now and can honestly say I'm delighted with their service. It's a small place and always packed so I highly recommend reservations. They are located in Breton Village at the back directly across from Rite Aid and parking is easy even with all the construction going on now. Prices are cheap with a regular manicure at just $10 and a regular mani-pedi at $30. Shellacks start at $25. read more

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Cassandra Q.

0

15

3

8 years ago

Always make you wait even when you have an appointment. It's quite annoying that they are so inept with their scheduling

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Sharee G.

0

9

3

11 years ago

They do open at 9 even though the website says 9:30. I was able to walk right in and there was not a wait. Nice atmosphere, calming music and the ladies were all very nice. I would definitely come here again. read more

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Kelly C.

0

8

0

8 years ago

Prices are AMAZING and the quality of work is great! Plenty of colors to choose from, most are OPI brand. You get a complementary hot stone leg massage with each pedicure which is superb. The current prices are $20 for a pedicure, and $25 for a shellac manicure (these are the only two services I've received in the past five years). The only cons I can think of, is that sometimes the communication isn't the greatest- they will either leave you in the pedicure chair or escort you to the drying station while your nails dry. I usually feel that I need to ask if I'm done before I get up... The inside of the shop is also a little run down, but I was informed their lease is up in July 2018 and they intend to relocate. Highly recommended:) read more

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Amanda G.

0

14

1

11 years ago

The best mani/pedi nail place in the state. The techs are all very friendly, and do an amazing job. The quality is above and beyond in correlation to pricing. I will only get my nails done here from now on. Whenever I go, all mani/pedi stations are full, so requires scheduling an appointment. Usually can get in same day. The BEST!! read more

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Linda H.

0

1

0

9 years ago

This is a great little spot. They say they take walk-ins, but it's pretty small, so I had to make an appointment. Got a shellac manicure and it looked great and lasted forever. Reasonable prices, friendly service. read more

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Elisha M.

97

8

0

12 years ago

This is a new place in Breton Village Mall. $20 for manicures or pedicures. Tried to walk in but had to schedule appt but it was worth it. Excellent pedicure especially for the price. Bonus they did my 7 year old's nails for free & let her sit by me when there was space available. Definitely going back there. read more

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Penelope N.

0

3

0

11 years ago

Rude and condescending! I have never been so embarrassed and insulted before! I had made an appointment 2 weeks prior (knowing the holidays might be busy). When I showed up for my appointment, it was clear everyone was busy and running very behind. The problem was when the girls (all piggybacking on one another) acted like I was absolutely crazy to think that they would take me in for an appointment any time soon ..what a shock to be TURNED AWAY because they were running so behind! Instead of a simple apology or offering to reschedule, it became an inquisition as to WHY I didn't let THEM know at the time of making my appointment that I had a doctor's appointment to get to (2 hours later!). Funny thing is.... I DID that exact thing when I made the appointment!!! I have never felt so insulted and will never go back!!! If you wish to be treated like an inconvenience, then go here!!! read more

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More info about PLC Nails & Spa

1846 Breton Rd SE
Breton Village Mall
Grand Rapids, MI 49506
Directions
(616) 575-8000
Call Now
Visit Website
http://plcnails.com

Hours

What time does PLC Nails & Spa open?

PLC Nails & Spa opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does PLC Nails & Spa close?

PLC Nails & Spa closes at 7:30 PM on Monday, Tuesday, Wednesday, Thursday and Friday.PLC Nails & Spa closes at 6:00 PM on Saturday.PLC Nails & Spa is closed on Sunday.

Mon-Fri 9:30 AM - 7:30 PMSat 9:30 AM - 6:00 PMSun Closed

Payment methods

Does PLC Nails & Spa take credit cards?

No, PLC Nails & Spa does not take credit cards.

Services

Is PLC Nails & Spa by appointment only?

No, PLC Nails & Spa is not by appointment only.

Outdoor Amenities

Does PLC Nails & Spa have bike parking?

Yes, PLC Nails & Spa has bike parking.

Does PLC Nails & Spa have parking?

Yes, PLC Nails & Spa has parking options.

Other Amenities

Does PLC Nails & Spa have free WiFi?

Yes, PLC Nails & Spa has free WiFi.

Review Highlights - PLC Nails & Spa

“Located in the Breton Village shopping mall, go around the back behind the D&W and look for a black door.”

Mentioned in 3 reviews

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I gave this place a one-star review because initially I thought they were honest and provided good…read morecustomer service. I have two daughters, ages 5 and 7, and when I walked in, I was told that a children's manicure was $35 with an additional $5 charge for nail art. While I felt that was already expensive for a basic children's manicure with regular polish, I agreed to it. However, when it was time to check out, I was charged $45 per child instead of the $40 I had been quoted. That may not seem like a lot to some people, but it was the principle of being told one price and then being charged another. If they had been upfront from the beginning, I could have made an informed decision. After this issue arose and because of the amount of time it was taking to resolve it, I decided to cancel my mom's manicure appointment. She did not receive her nail polish service, and I was still willing to pay for the time that had been reserved. However, after everything that happened, it made me question the way this business handles customers and pricing. The checkout process became a much bigger issue than it needed to be. The employee had to call multiple people to figure out how to correct the charge. At one point, they wanted to cancel a charge that was close to $200 and recharge my card. When I asked how long it would take for the original charge to return to my account, I was told it could take several days. I was not comfortable having that amount of money tied up for several days, especially because I needed access to those funds. After waiting approximately 20 additional minutes while they tried to resolve the situation, they eventually gave me cash back. What made this experience even more disappointing was that my mother it trying to catch an early morning flight, and we were already pressed for time. My daughters kept asking me, "Mom, why are they charging you more when they said it was $35?" It was an uncomfortable situation that never should have happened. I want to be clear: I did not come in looking for a discount or special treatment. I fully intended to leave a generous tip, as I usually do. In fact, despite this experience, I still left a 15% tip. Normally, I tip over 30% when I receive good service. I recently moved here from Nebraska, and in my personal experience, customer service there was much better. As a business owner myself, I understand the importance of honesty, transparency, and respecting customers' time. Mistakes happen, but how a business handles those mistakes says a lot. This experience taught an important lesson to my daughters: if someone is not being honest or transparent with you, it is okay to respectfully advocate for yourself and ask questions. I did nothing wrong. I simply expected to be charged the price I was originally quoted. I'm glad others have had positive experiences here, but unfortunately, this was one of the worst customer service experiences I've had in a very long time. Because of that, I will not be returning.

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•$

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