Don't bother making an appointment! They will sit you at a station for 10-30minutes before they get to you so plan on being there awhile. The pedicures are good, but not for the price for just shellac and a regular nothing special pedicure. $60 and that is before tip. This was what made me not go back, instead of telling me or putting on a new set of nails because I have acrylics. This guy just says next time because he was running behind and kind of rebuilt one of my nails with acrylic... It started getting really irritated about a week afterwards and my nail had turned brown from a fungus. I took them off for a couple of weeks and filed them down and took care of it myself. If you need a fast (if you're lucky) pedicure they do a nice job, however don't get your acrylics done here. read more

See all

Went here on a whim when I was in town recently and got a simple no chip mani. Turned out nice and only cost $35. The receptionist went above and beyond to find a shade I wanted. read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan

Couldn't walk for three days after this pedicure. I kept on asking her to stop talking in Vietnamese to her coworkers and start concentrating on my feet. What did I get besides feet that I was unable to walk on and a "no speaking English " When you move to this country and open a business in our country it's important to at least know how to speak "Our language " read more

Vip Nails - Feet - Nail Salons Near Me - Grand Rapids, Michigan

I will never be returning to VIP Nails. I got there at 9 a.m. and was waiting at least 15-20 minutes until someone started my pedicure. The lady didn't even massage my feet!! She just put oil on and told me I was done. I wasn't happy paying $80 and not getting the full service. read more

I did t like it I asked those lady how it cost and told me $34 bucks do feet only and now they charge me $100 bucks like come on I told him they miss up my nail and she say she need pay us more labor read more

I went to this place because my regular was on vacation and im starting to regret it my toe nails are damaged my natural nails are lifting up and they hurt i want to complain to the but im just go leave this review and never get my toes done again. But they did a good job on my finger nails. Don't get your feet done here read more

Another relaxing service by VIP nails. I come here often for nails and I love how friendly, clean, and inviting staff is. We came in today for shellac mani with heart design and pedi. I love that VIP nails have cute child chairs and the nail techs are not only great with adults but also so good with kids. Such a great way to kick off the valentines weekend with my girls! Will be back soon! Enjoy the sunshine, Jennah read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan

Absolute WORST nail salon in Grand Rapids. The owner is RUDE, after telling her I did not like the shapes of my nails as they were all different shapes and sizes she told me I was making her uncomfortable. Nonetheless she proceeded to tell me a liar in front of all guest in the shop. She then went to my sister who was also being serviced telling her about what a "liar" I am. After all of this I was still instructed to pay by who it seemed was her husband who took no regards in the way this women spoke to not only me but my sister. I showed other nail tech employees there and they understood my frustration so I was appalled when the OWNER did not. NEVER coming here again. read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan

See all

I've been going here for 5 years. They listen to what you want and deliver! They go the extra mile to make sure you are satisfied with your service. read more

Vip Nails - Pink and white ombré nails. - Nail Salons Near Me - Grand Rapids, Michigan

Not good. I had acrylics put in and shellac. The 3 plus coats of polish made them look fake as they're quite thick. When I left I realized there was a space between my cuticle and where the polish was-looked like I was in bad need of a fill. Sorry to say I won't return. I'm sure there are plenty of nails techs there that are fine. This is just one of their many. read more

Great place. Everyone is very sweet. I recommend scheduling an appointment before going because they do get busy. Ask for Linh!!!! read more

Vip Nails - Nails by Linh - Nail Salons Near Me - Grand Rapids, Michigan

Holy cow, I loved this place. Every tech was sweet, and they did everything precisely. These are my favorite nails ever! For these detailed acrylics, a pedicure and brow wax I was at $100, and it was worth every cent. read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan

I got these almost a week ago and they are already lifting I'm not happy I feel I got ripped off and it was done pretty sloppy the white paint wasn't done nicely you can see threw it because there wasn't enough applied the pink on my nails was just slapped on some of my nails are crooked I just wouldn't recommend it I feel like cause I'm young they charged me more read more

Vip Nails - Well Yelp wouldn't let me say what I wanted to say just know I'm not pleased - Nail Salons Near Me - Grand Rapids, Michigan

Shellac pedicure only lasted a few days before it started to peal. Called to see if they could fix it and they said to come in. When I arrived they said they were too busy. read more

I have been a customer for over 10 years. The last 7 years I was seeing the same person and she knew me and my likes. Yesterday she caused a couple nails cuticles to bleed which I didn't see until I was home which the blood dried under the polish she also cut my nails square and not round and the polish was poorly applied. I was also not told prices went up again and when I got home and all those issues I looked at the receipt and I was charged another $12. I'm a senior citizen and don't see as well and also have healing issues so with all the above problems I will not recommend nor will I go back. read more

This is the worst experience I've ever had at a nail salon. Usually I'm pretty flexible and not picky, but this was literally the worst manicure I've ever had. I highly encourage you to read. I went in to get a new dip powder manicure, I already had a full set of dip powder nails on. As the lady started using the drill to take my nails off (Which I thought was odd, because usually they soak them first before drilling) the drill grabbed the part of my nail near the cuticle and completely drilled out a huge chunk of my skin. Not like a little nick, a CHUNK. And it hurt too! Then the lady was like oh sorry and started to continue!? I was like no way, just soak the rest of them. Then after awhile of waiting for them to soak (as my finger BLED BY THE WAY) they switched me over to 2 other spots with 2 different people. Then I told the new lady I wanted to put a new tip on the finger the other lady had to tear the nail off of after she took a chunk out of my finger, and she was super rude about it! Then they had the audacity to charge me FULL PRICE AND EXTRA FOR THE NAIL THEY HAD TO FIX. I was like, there is no way I'm paying extra for the nail YOU TOOK A CHUNK OUT OF. Never going to this place EVER again, and I highly recommend you stay away from it as well. read more

Vip Nails - Worst experience I've ever had. - Nail Salons Near Me - Grand Rapids, Michigan

See all

I usually go to Asia nails but they were closed. For $70 (without tip btw) shellac pedicure you get your feet tossed around, slapped a bit and they call that a foot massage. Took over two hours to get out of there because they kept taking in more and more customers without finishing up with customers they already had. Another customer was sitting there with her feet in the water for 15 min until finally some showed up. My fingers were wrapped in acetone for over 30 min I finally said hey my fingers are burning up here the response was wait about another 10 min lol. read more

Very pleased! Tech did an amazing job thoroughly and efficiently. I will definitely be back!

absolutely horrific, wasn't paying attention too me and caught up in a conversation with another customer who was also getting her nails done which caused her too be rough and make my fingernails bleed, the whole appointment i was in throbbing pain and she didn't even do the design correctly. and then proceeded costed me 97$ for this!! read more

Vip Nails - my nails - Nail Salons Near Me - Grand Rapids, Michigan

See all

I've not been coming here fairly regularly. I've had a few small issues over time but it wasn't until this week that I decided not to come back. During my manicure the nail tech took a chunk out of my cuticle with the cuticle scissors. She had been distracted the entire time by watching the security cameras on her phone, and telling other techs what to do. It was clear she was in charge. After getting the bleeding to stop she did apologize, which I appreciate. But she didn't offer me any sort of discount or do anything to make the situation right. I am so disappointed. read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan

Tried this place out for a pedicure. Very interesting trying to get an appt. lol. The people I talked to had very broken english and speak really fast so I wasn't sure if I had an appt or not. I ended up stopping by to make sure. People were very friendly but didnt really engage you in conversation which I like to chat with people a little bit. I usually go to design one just up the road and I didnt think saving $5 to come here was worth it. They did do a great job just not a lot of english conversation going on. read more

I deducted one star for the bleeding appendage, overzealous arm massage (that occurred nearly an hour ago, but the reddening of my arms remain), and for having the shape of my feet (not exactly a controllable factor, darling) mocked. One star remains for cleanliness and another because after losing the last two hours of my life to the silent treatment of customer service I am hopeful the quality of the end result will make it all worthwhile. I will be looking to refresh my shellac in a couple of weeks elsewhere. ... Suggestions? Thank you! I had to add stars back--- it's been 2 weeks and my nails are still getting compliments. They look amazing! I guess one just has to suffer for beauty. While I wasn't pleased with several factors, I have to be fair. I may go back. read more

Vip Nails - Cute chairs for the pixie-sized pro madonnas in training! - Nail Salons Near Me - Grand Rapids, Michigan

I have been to a lot of nail salons in town and VIP is by far the best! Their shellac manicures have clean edges and they really take the time to prep your nails and then make sure everything looks perfect. Other salons rush the manicure and it ends up looking sloppy and unprofessional. But at VIP I always leave happy. I'm only going here from now on. read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan

My daughter was getting her nails done. They didn't realize I was her mom because I look young. They tried to over charge her $70 for a basic set of acrylics!! Until she said I need to talk to my mom and they were shocked! Not even a week later her nails started falling off!! read more

Kathy is the best! She takes great care of me and I love that she's honest with me when picking out the right nail color.

I will never go back. So many problems and just not worth complaining. They are just unkind and rude humans. Go to another nail place that is professional and welcomes customers. Not clean, unprofessional, fighting with customers and not being kind to anyone. Think new management and workers are needed. Just be kind humans to people willing to pay for services. Not a hard concept. read more

Bella was super friendly and sweet. She listened to my requests , and did a great job with my pedicure and polish change. This was my first time , but I hope to be back soon ! COVID safe and sanitized as well, and prices not sky rocketed like others , although there is an increase. read more

Vip Nails - Flip flops and Crop Tops by OPI - Nail Salons Near Me - Grand Rapids, Michigan

I went to VIP before I left Asia nails. It's always the same story. I had gone to VIP for at least 10 years. Everything was fine until I was asked a question on their FB page as to how much I was charged for the service I had done. I had mentioned that they would not honor my $5 off coupon in Jan. that was just given to me a fews weeks earlier at Christmas? The coupon had NO expiration date. The next time I came in I was getting my pedicure done and Traci/The owner's wife, knew it was me and I did not deny it. Why? Then all of a sudden she started screaming at me that I should not write on their FB page. In front of a FULL room of customers. I finished my pedi, paid, tipped my nail tech and walked out. I felt really bad for Vickie/my nail tech at the time, because she got yelled at too. What is up with some people that feel that it is proper business to yell at or in front of customers. They lost me after spending $1000's there. read more

Poor customer service. Called ahead to make an appt, they do not honor appt times or customers that call ahead. Waited 50 minutes past appointment time. Get in faster at a doctors office. Good nail technicians. Poor management. Feel bad that the workers get rushed around. read more

Pretty nice place, best to call ahead for appt! They do a fine job with my nails! The owner and his wife have been in the business for 20 some years. read more

I will let the pictures speak for themselves. No attention to detail. Polish all over skin. Didn't paint full toe nails and trim of nails were aweful. read more

See all

I was visiting my bestie from NJ. She just had a baby and needed a nice spa day. We booked pedicure appointments with Kim and Lynn based on previous reviews and they did not disappoint. We got the the VIP Pedicure package. They spend their time on us, offered a beverage in the beginning and kept asking if what they were doing was okay or if we felt any pain etc. It felt amazing they cleaned our feet so well that they looked like new born baby feet and shaped and smooth out toe nails perfectly (and I'm very picky about that). They gave us a nice massage too. I will definitely be returning on my next trip out here to MI. Thank you! read more

See all

When I was asked if I like the design I told them no and they looked at me kind of questioning what I said then I repeated. Then they proceeded to completely ignore it and sent me on my way. My bill was not cheap which I never have a problem with for good quality. But this was not there best work by far. I even asked them a few times before they did the design to make sure that they could do the design. read more

See all

Less than a week of getting my nails done my nail broke, so I came back in to get my nail fixed. The lady who "fixed" my nails was extremely rude and said it was my fault my nail broke. She also fixed my nails with the wrong shade of white and then tried to charge me for it. Never coming back after being a loyal customer for a year. read more

Vip Nails - Wrong shade of white. - Nail Salons Near Me - Grand Rapids, Michigan

I noticed that there was a new nail salon open in this strip mall with a welcoming banner! My friend and I were already at the Starbucks next door and wanted to have a relaxing Sunday so we popped in for a quick mani pedi! First of all, I'm so happy to see this mall being filled up with a variety of new businesses! The interior is quite nice, they have the pedi and mani rooms separated which some places don't do, and it made the whole experience a lot more relaxing! The woman who took care of my nails was friendly and did an excellent job on my nails and took care of my requests for a nail a design I wanted at no extra charge! My friend commented that the woman who took care of her pedicure was also very friendly and really seemed to do a whole hearted job! Recommend this place to everyone! read more

Really nice manicure on my 12-year-old daughter's nails. She had a French manicure with a little bit of a point. Total cost with sparklies and everything was 32 bucks. read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan

This is my favorite place. If you want your nails done perfectly ask for Dong. My nails are always on point. I saw a complaint about waiting a long time but if you call and make an app it you will not have to wait. It's just a quick phone call. I've been going here for a long time and I'm never disappointed. read more

My sister has been going here for so long and has now made it my favorite nail salon! The energy is so positive and everyone there is very sweet :) Linh always gets my nails so right, she's a perfectionist lol read more

I just got my nails done here today by Jenny! I have acrylics with shellac. I wasn't quite due for a fill yet but the last place I went that did my nails didn't do a great job so I needed them fixed because they were starting to look crazy (the shellac polish was peeling off on a couple nails) I'm very pleased with the service I received. I went in as a walk in and only waited a little while to get my nails started when it came to my nails I did get nicked a few times on my cuticles from the drill but that happens and it's not that big of a deal in my opinion! I gave her a picture of my inspiration/what I wanted (I will admit it wasn't the easiest design) but I think Jenny did a really great job giving me something similar to what I was looking for. She also did a great job making my coffin shaped nails nice and sharp again (they were quite dull before) as well as the fact that I bummed my nails once or twice on my way to put my hand under the light and she was so willing to fix the nails that got messed up! Kind of a bummer that they only accept cash tips because I rarely ever carry cash but overall a great experience! I only paid $58 for a fill and a design on each nail which is a great price for what I got ‍ read more

Vip Nails - Nails - Nail Salons Near Me - Grand Rapids, Michigan

I had originally just come in for a fill (first time coming here) but after taking my polish off my tech noticed more than a few nails were lifting and she ended up taking them all off rather than just trying to make them work. She was super friendly, kind, explained everything and why they do each step etc. There were no awkward silent moments that I have experienced at other salons before. It was clean and she always made sure I was comfortable. I am excited to come back again! read more

Vip Nails - Nail Salons Near Me - Grand Rapids, Michigan