5 stars all the way! From the gentleman answering the phone to my tow truck driver David, the…read moreentire experience was excellent. Everyone was super kind, professional, and helpful during a very stressful situation. David was awesome, safe driver, courteous, great conversation, and clearly knew what he was doing. I have a Tesla Model S which sits very low to the ground, and their flatbed tow truck had a breakaway setup specifically for low profile cars so there was no risk of scraping or ripping off the bumper. That alone gave me peace of mind. They towed me from Walnut Creek to the Antioch/Brentwood border and made the whole process smooth and stress free. You can tell this is a family owned and operated towing company that truly cares about their customers. If you need towing service for a Tesla, EV, luxury car, or any low clearance vehicle in the East Bay, I highly recommend this company. Reliable, professional, knowledgeable, and genuinely good people. I can't recommend them enough.

A few months ago, my friend was on his way to my house so I could replace his clutch when it…read morecompletely went out about 5 miles away. He called me saying he needed a tow, and I expected it to take a few hours like most tow trucks do. To my surprise, the truck arrived and got his car to my house within an hour. The tow was done perfectly, and the driver even gave me his card afterward for future needs. Fast forward to now--my own car broke down, and this company was the first one that came to mind. I called, the dispatcher quoted me a very reasonable price, and the truck showed up within an hour just like before. David was the driver this time, and he was professional, friendly, and handled my car with care from loading to unloading. Great service, fair pricing, and reliable response times. I highly recommend this company and will definitely be using them again for any future towing needs.

When AAA leaves you stranded for 6 hours in the rain post accident-- this guy saved my life!!!!…read more(Literally & Metaphorically) AAA never sent a dispatcher and they kept claiming they did. I waited inside the car for 6 hours constantly updating my phone. I called them constantly and they kept redirecting me or telling me lies or getting disconnected. I called about 10 tow places in Oakland and none of them were available. I called ZR towing and he picked up right away. It was 5am when I called and he was able to meet me in 10-15 minutes! Fastest response ever! He was super helpful and got my car to a body shop in the middle of the morning that is also Subaru Certified!! Call this guy for all your towing needs-- Zuber is hard-working, kind, responsive, & reliable!

I hope i don't end up stranded again, but if I do, I'll be calling ZR Towing. Z is a consummate…read moreprofessional. He arrived to the scene quickly, was extremely personable, and got me and my vehicle home quickly and safely. And his rates are VERY competitive! It's like, what's the catch?? That's it: there isn't one. Z is just that good. Look no further. Call ZR if you need roadside assistance!

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.read more

Wow I wasn't expecting such a pleasant customer centric experience from a tire repair business. The…read moreguys here are very responsive, reasonably priced, quick with their high quality work. On top of that, they're just nice people. I got a nail in my tire on a Saturday afternoon, they immediately picked up their phone and were at my house within 2 hours and I was back on the road without much impact on my day or my wallet. HIGHLY RECOMMEND!

I contacted them to come to my home to fix a flat tire and the price quoted was reasonable for the…read moreservice. They arrived promptly at the time of my appointment and completed the job in 20mins. Both men were very kind and I will definitely contact them in the future for services.

I am so happy I found On the Go Roadside! Our car battery died and I couldn't start the car and…read moredrive it somewhere to get a new battery, On the Go was easy to schedule with, they had 2 battery options for me and their labor cost was more reasonable than another company I called. They came in 30 min and replaced the battery in 15 minutes. I would recommend this company.

Initially called for road side assistance through USAA. This company picked up the call for…read moreservice(battery jump). Jose the tec who arrived was very professional. He completed his assigned service and we parted ways. Prior to departing he gave me a card from the business offering $25 discount towards next service. I drove less than a block to a gas station to get and the car died again. I called the number on the card and advised a gentleman that I just saw Jose 2 minutes prior. I asked if he could come to the gas station. I was informed that Jose was already dispatched to another call and I would have to pay $100 to be serviced. I was stuck and needed the service. Jose, called shortly after and said he would be there in 1 min. Upon arrival Jose advise me using the facility at the first service stop when he was dispatched he was then dispatched to me for a second service. Jose great, company sucks. No f:)&s given. Another one of those we are making money road side assistance. $$$$$ driven . Weak San Jose company. Reporting the incident to USAA for discontinued service.

You never want to need to use a towing service company. However if you do need one, then All Area…read moreTowing is the company you want to use. Last November, we had to have our 2007 Lexus ES350 towed from Danville to our mechanic in Concord. We called All Area Towing and spoke with Al. He quoted us a price for the job and stuck with that price when we scheduled the appointment a week later. Al showed up to our house and got our car out of our garage and then onto his truck and was off to Concord. Our car made it to our mechanic and we paid Al on the spot. Al and All Area Towing are a very good company and I will use them in the future if needed.

Al was fantastic, he really knows what he's doing with 40 years of experience. He knows the area so…read morewell that he got to the mechanic's shop before we did even though we saw him waiting at the weigh station as we sped up the freeway! He took the backroads & beat by at least 5 min! Of course we wish we hadn't needed a tow, but I am so glad we decided not to use Agero, who contracts with our auto insurance company for Roadside Assistance. We have had many bad experiences with them. We called the Towing companies in the Walnut Creek/Concord/Pleasant Hill area, & we liked Al from the start. He was personable, and he has people skills that others sorely lack. He beat the best price we had & he stuck to it the following week when we confirmed with him and arranged for our mechanic to take possession of the car so he could order parts & get started on the repairs. You won't regret working with Al, he's a real Champ.

We arrived in Emeryville with a flat tire. He arrived in 30…read moreminutes. The whole service repair took less than 30 minutes. What a relief! He was professional and courteous.

Showed up in 20 mins and got done in less than 30. Great customer service! They make payment super…read moreconvenient because they take all types of payment.

Today, AAA dispatched a tow for my vehicle. The associate stated on the recorded line, "its a free…read moretow, and thanks for being a Premier member for 43-years. " There was no mention of any issue regarding service calls. The driver arrives and wants $200 for the tow, and states, "you've been downgraded to Classic." Say what? After 20-minutes on hold, a so-called "supervisor" Ms. Cheryl , badge number #50302105 states, "doesn't matter what the first AAA associate said ( on the recorded line ) we're not paying, we're not towing. Case closed. Say what? This is a "classic" alright, a classic case of a once well run Walnut Creek based company sliding downhill. Treating members poorly, and not properly training employees. Run, no hide from AAA. I should have said no 43-years ago.

If I could leave zero stars I would! I have never been treated so poorly by people of AAA!!…read moreSpouse is being treated in TX for leukemia, I had to return to care for animals. Upon returning his car battery is dead. I called to just have this service, come and jump the battery so I can go and replace it. Because he is NOT there in person, (imagine that because he's in a HOSPITAL for TREATMENT) They would NOT PROVIDE any assistance, but told me to call and pay someone to do this! I've spoken to the worst of AAA personnel and YES they are a reflection of their business policies! If you have them CANCEL and seek out others who will treat you more than just a paying customer!!! AAA is HORRIBLE, RUTHLESS, and SAD!!!

My dad's car was dead at the Lowe parking lot. I was at work and 30 miles away so I Yelp and found…read moreAMG towing. Called and talked to Ameer. He was so nice and was prompt to get my parent's car towed home. The price was very reasonable as well. Highly recommended for any towing needs.

AMG towing helped me when my car would not start. Thank you! for towing my car to a shop in Tracy…read more The person in charge communicated with me while he was on his way and was kind and professional while towing my car. Thank you very much for your service.