We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

I had a flat tire and my insurance first dispatched Ace Towing. Unfortunately, that experience was…read moredisappointing -- the driver wasn't able to change my tire, and honestly it felt like he may not have been in the best condition to be working. This morning, I called again and KB Towing showed up. The driver arrived on time, actually waited for me for 10 minutes, and was able to change my tire quickly without any issues. The service was professional, efficient, and close to perfect. I highly recommend KB Towing if you need reliable roadside assistance.

Tuan and BD Towing: Angels in Disguise…read more I can't say enough about the incredible service I received from BD Towing, and especially their driver, Tuan. I found myself in a terrifying situation, stranded in the Caldecott Tunnel during rush hour with a dead car and a wife who was about to become a widow (just kidding, honey!). Car is fine but I ran out of gas *i am an idiot. After calling multiple towing places and 911 but no one showed up, the situation was getting dire. As if by magic, Tuan appeared like a knight in shining armor. Not only did he rescue us from a dire situation, but he went above and beyond by driving us to a gas station and charging us half the price of other quotes. Tuan is a true hero and a shining example of humanity at its best. BD Towing should be incredibly proud to have such a compassionate and skilled employee. Thank you, Tuan and BD Towing, for saving the day! BTW, Tuan just happened to drive by, CalTran and none of the other tow guys showed up LOL. Faith in humanity restored! (See attached photo of our rescue.)

Yaeger Jose Alfonso all professional and safe if you need anything from recovery which is what I…read moreneeded today of some equipment to that tow from a curb with cars tight on both ends they can help with that too also the office people so good they make me type eighty more words than I want thanks b&d

These guys did over $21k worth of damage to my Mclaren by the way they strapped it down - I have…read morethe photos of before it was on the bed, and then after. Ripped off my front fenders and bumper and then stopped all communication with me. Do not allow this company to touch your car!!! They are denying all damage. Total scum of a company.

This place has stolen from me and they need to pay me back. My brand new Toyota 4 runner that was…read morepaid in full and registered to me was taken to Concord tow. I had to pay them 8,000 to get my car out and then my car was taken again. When I tracked my car down I was told they auctioned and sold my vehicle. I then purchased a truck that I paid in full on and was registered to me. I was mugged and my car keys were taken. The vehicle was taken and had all my belongings in it as well as a 3,000 bike. I was told this car was auctioned and sold as well. I really don't want to have to go through a lawsuit . I was in a hospital and was unable to do anything until now. I just wish they would resolve this!

Had to tow my car (sedan) for 2.5 miles. Got a wait time of 30 minutes and I waited no longer!…read more Agent loaded my car safely and quick. I got to my car to the destination in less than 15 minutes. I am not sure about the rates for towing in my area but it wasn't anything crazy.(I payed $150)

This is by far the best towing company in the Bay Area. They know what they are doing. The care and…read moreattention they take while towing your vehicle is far superior to any other towing service I've ever used. Professional and kind drivers. It is never fun to have to have your car towed but these guys make it a lot easier.

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

We had a flat tire 2-3 weeks ago and called this towing company for help. The driver arrived…read morequickly, was very professional, and treated my car with great care. He explained everything clearly and made a stressful situation much easier. The price was fair, and the service was outstanding. I highly recommend this company to anyone who needs reliable and friendly towing assistance. Thank you for the excellent service!

My son accidentally locked my keys in the car while at the barbershop and I called Cars To Go…read moreTowing. Gino showed up in less than an hour and made the whole process quick and stress free. Super easy service and had me back on the road in no time. Definitely recommend. 10/10! Thank you so much , Gino. This is my second time using your service & you've been so pleasant & helpful both times.