We found Plaza Azteca in Williamsburg, VA to be a great place to eat. The food was excellent and so was the service by both human and robot. That's right, a robot comes out of the kitchen and right to your table with your food. That's a first for mee!! The drinks were excellent too. I would recommend trying this restaurant if you're visiting Williamsburg. I'm keeping this as a great review but one thing to mention and be mindful of, CHECK YOUR BILL FOR ACCURACY! Three out of the four of us thought it was intentional that out of the 4 margaritas we ordered, all the same when we ordered them, but on the bill one of them was charged as a monster size ($30.00) when it should've been $15.00. Also an extra soda was tacked on for another $5.00. (Yeah remember us??) Hopefully we're wrong about what we think, but we're from NY and are kinda in tune to that kind of crap lol. But other than that, we all thought it was a great experience and great food too! So it's all good at the end. Go try it! But watch your bill. read more

Plaza Azteca - Mexican Near Me - Williamsburg, Virginia

This is our favorite Mexican restaurant in Williamsburg! The food is delicious with the portions hearty, while the service is prompt and attentive. The sizzling fajitas and homemade guacamole were amazing! The atmosphere and ambiance is very traditional Mexican and make for a fun, but chill, dining experience. Ask for David as your server. He will take good care of you! Also, checkout the robot server, which also delivers food and drinks table side. read more

Plaza Azteca - Mexican Near Me - Williamsburg, Virginia

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Went to this location with family. Consistently great food, nice atmosphere, service was excellent. We had a Beria Burrito (excellent, highly recommend), enchiladas supreme, chimichangas (chicken), guacamole (made at the table), cheese dip, chips, salsa. All these things were great. Only one critique, when they brought the bill on an automated device for bill paying, the waiter stood over my shoulder while I selected a tip and signed for the bill (not sure why--?). Overall a great experience, the kids loved the robot delivering the food. read more

Plaza Azteca - Taco salad - Mexican Near Me - Williamsburg, Virginia

Plaza Azteca is a Mexican restaurant located near the Movie Tavern and the wonderful Wagster's Magic Show in Williamsburg. It's a great spot to have a meal before or after going to either of those entertainment venues. The restaurant is large with a mixture of tables and booths. The staff are friendly and efficient. They even have a robot that transports the food from the kitchen to your table. It's very cute. Their menu has a lot of options, and we enjoyed our selections. I had the Chicken Fajita Salad. It came with three nice size pieces of lightly seasoned chicken breasts, lettuces, cheese, tomatoes, and avocados. The portion was large, and I took about one-third of it home. My husband likes combo plates, so he got one that had refined beans, rice, and three different enchiladas. While it too was a large portion, he devoured it and it raves about the quality of the food. As with other Mexican restaurants , they bring complimentary chips and salsa to the table. For drinks, I had the red sangria, which was light. He had the horchata, which he rated ok. Free parking is available outside the restaurant. read more

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Great atmosphere. Lively, welcoming, an easy place to sit and enjoy a meal with friends and family. The service was amazing from start to finish. The food itself was a bit of a mixed bag. The main dishes were definitely underseasoned, which was disappointing (veggie fajita. Maybe if I got meat it would have been better but I was on a Daniel fast). That said, the homemade hot salsa absolutely slapped. Easily the highlight of the meal. It carried a lot of the experience. I would come back for the atmosphere, the salsa, and the service. If the kitchen turns the seasoning up just a bit, this place could be a regular stop when we are in town. read more

Still a solid choice for good Mexican food in Williamsburg. Very generous portions with enough for multiple meals for my family at least. Last time tried the pineapple fajitas and they were delicious. Served in a pineapple and I got just chicken. I got the cheese sauce on the side and the rice was so light and fluffy! Service was quick and we had everything we needed throughout the meal. Lots of tables and booths, and pretty standard look inside. read more

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My favorite!! Their enchilada trio is soooo good! I know it's a chain but I haven't found another Mexican place so consistent and flavorful!

While I miss the old Plaza Azteca menu, I was pleasantly surprised with everything we ate. The seafood chimis were really good. I was disappointed with the cocktails though. There were so many seeds in them that we couldn't use our straws. read more

3.9/5. A rare short and sweet review. Great spot. Sweet servers. Yummy food. They even had a cool robot to deliver your plates! Too cute and would come back. read more

Really wasn't happy with the food. My taco salad was burnt tortilla with what tasted like hamburger helper and extra water on the bottom, with lettuce, sour cream, and a sprinkle of cheese on top. Only ate a few bites. My husband said his was fine, and my kid didn't like their burritos left half of it. read more

Plaza Azteca - Taco Salad - Mexican Near Me - Williamsburg, Virginia

Great food, service, and environment. Drinks were superb. Food temperature was perfect.

An impulsive turn that worked out well. At the end of a busy day we were looking for someplace to eat but not really knowing what we wanted. We were mostly past those place and decided to turn around, we needed a respite and 'maybe' a cold drink before looking for place to eat. Mexican was not the menu, but a cold beer for me (I enjoy trying new varieties even knowing I will never remember the names, plus are local only) That and the 'chips and dip' invited us in. There were very few people inside as we were in the gap between lunch and dinner. So we we sat, and visited concerning where we had been and what to try and do before time to leave the area. We were asked more than once about ordering dinner and each time put them off. Finally, it was time to decide to remain sitting or look elsewhere. We decided to have dinner an we were glad we did. The food was very good and the service was excellent. We both had chimichanga but one beef and the other chicken. As we were finishing I asked her, would you come bak here? Her answer was a strong "Yes", followed by comparisons with similar places 'back home'. We were of similar opinions, this place would very favorably compare to other restaurants we frequent. It wasn't the best, but, a very close 2nd and the difference we agreed on was strictly a personal opinion. Based on this, two opinions, we both recommend this as a welcome place to relax, enjoy the chips and dip ( well about average) and if you choose to eat dinner. You will enjoy a good meal. read more

Excellent Mexican / Tex-Mex option if you are hungry and in the Williamsburg area. I came here with family to celebrate a kid's birthday dinner. The place was relatively empty on a Saturday, but we came a couple of hours before closing and Williamsburg in general isn't that busy in the mall/restaurant area. This place was clean and the staff was quick. The food was delicious and we even got to see their robot deliver the food which was unexpected. I think it's only a matter of time when robots do everything in restaurants, but that is another topic. Overall, great drinks and great food. Highly recommended to visit if you like Mexican food. read more

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Plaza is regional chain Mexican restaurant. We go here for the margs, since the food is about the same with every other Mexican place. It's best to go during off hours as sometimes the service can be slow. Typically if you can beat the dinner rush your food will be a little fresher and hotter. We usually go between 5 & 5:30 pm. The appealing thing during busier times is a robot waiter that resembles a cat. This is great for kids to entertain them and definitely is a talking point for the remainder of the night. Overall it's exactly what you'd expect from a standard Mexican restaurant. read more

Plaza Azteca - Frozen House Marg - Mexican Near Me - Williamsburg, Virginia

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Stopped in for some lunch early dinner before heading to our vacation village resort stay. Began with chips n salsa-yellow corn chips n salsa with large pieces of onion and cilantro. I ordered the taco salad-small hand size bowl with beans, chunks of tender chicken, lettuce, tomatoes and sour cream. At first, didn't care for the liquid in bowl, mixture of beans and not drained chicken, but became delicious as I ate through it. My husband ordered empanadas 4 nice sized ones, 2 chicken n cheese and 2 ground beef n cheese. Tasty but too much for one person, took half home. Side of refried beans, good . $32.20 + $6.80 tip= 39.00 Decent meal for under $40. Our waiter was attentive and very polite. Robot brought out food and then the server handed it to us. read more

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I was there last night, the management the worst I won't ever come back. The waitress made only mistakes the bill was like 400 I think we should have better attention. I'll think twice before going there read more

It's good, but I can't give five stars. I enjoy the chimichangas rice and beans. The fajitas - not good. They cut the meat into small strips and then cook the hell out of it so it has no moisture whatsoever. Further, they do not fry their own taco shells - they use pre-made ones. (I asked first and therefore did not order.) Imagine, a Mexican food restaurant not even cooking their own tortillas. I think they do the same for the corn chips because they neither look nor taste fresh. As an aside, the place is clean and the service friendly. read more

I was in town visiting my grandmother and we decided we were in need of some yummy Mexican food. So we got all dressed up (because why not?!) and went to Plaza Azteca. Everyone there was so very kind to her and gracious with the extra time she needed to get seated and figure out what she wanted to eat. I decided on the seafood chimichangas which were super filling and very very tasty. We'll definitely be back! read more

Plaza Azteca - Seafood chimichangas - Mexican Near Me - Williamsburg, Virginia

We came 20 minutes upon opening and the customer service left a lot to be desired. The bartender had a little attitude. My Afro Cuban husband came in speaking Spanish to them and the bartender refused to speak back in Spanish even though we heard her speaking Spanish to other workers. The front house guacamole was delicious and they make it in front of you. They had bartender drinks of the day. Green tea was delish but the candy shot was nasty. Horchata gave me life!!! Cuba libre was standard. I'm not sure if this is on my list of places to revisit. read more

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First off, the service was lacking. We had to ask for refills and the waiter was not very attentive during our dinner. The chips and salsa were good. The salsa had very good flavor. My wife got the carne asada tacos with rice and beans. I got the birria tacos with rice and beans. Her tacos were good. My tacos were extremely greasy. The flavor was ok, but the grease made it difficult to eat. The atmosphere was pretty consistent with most Mexican restaurants we've been to. read more

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Met friends and was disappointed from the start. It seems like every time we visit the restaurant there are numerous employees hanging around the host station and we have to pick our way through as we're led to the table. Don't they have something to do? Our server arrived quickly and took drink/food orders. She was friendly and while we had some communication challenges, the order arrived as ordered. The food was sent to the table via a robot. While an entertaining gimmick I suppose, the robot moves through the dining room with music blaring loud enough to make it a real distraction to diners looking to enjoy a meal. My Fajita Taco Salad was the smallest I've had as the shell was literally 1/2 the size usually presented at local competitors. I was warned the dish was "very hot." It was not. In fact, the steak topping the salad was plentiful but only slightly above room temperature. Does anyone check this stuff before it leaves the kitchen? Anyway, our friendly server raised the experience to "2 Stars." There are better Williamsburg Mexican food options available with much better value. Of course, if your interest is based on robot- assisted food service, you'll be in the right place at Plaza Azteca. Personally, I prefer hot food to arrive hot and portions to be at traditional sizes. read more

Food was terrible & Service was below average. My kids ordered a quesadilla and all 3 of them were soggy. You could not even hold them up, and the waitress said it was normal, due to the chicken. The queso fundido was terrible, the meat was undercooked and over seasoned. It was a ball of grease. Our server unfortunately was lost and did not even bring water, plates or silverware to our table, even after asking. The reviews on Google are absurd, if you have ever eaten at a decent Mexican restaurant, you know they are bogus. read more

There's a shrimp and onion dish covered, or more like smothered in cheese and it was just so flavorful! They had this table side guacamole and a lady came out with a cart to make the guacamole fresh and right in front of us which was a very nice surprise. Cool place to take your family or for a dinner date. read more

The food was overall good. The enchiladas were good and they give you a large amount of food. The food is delivered by a robot which is cool. read more

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The service was so so - no water brought to table. The quesadilla were soggy and the margaritas tasted like Orange. The queso fundido was greasy. Taco Bell is a better choice. I would not recommend this restaurant read more

Plaza Azteca - Queso fundido - Mexican Near Me - Williamsburg, Virginia

I had the fish tacos, refried beans and rice. All were delicious. The chips were fresh and crunchy, and the salsa was flavorful and just a little hot. The ambiance was nice, the music pleasant and the service was very good! read more

Plaza Azteca has been our favorite Mexican restaurant for many years now! The food is always delicious!

As we are from out of town, we trusted the online reviews only to be disappointed. We ordered the table side guacamole, which was good (but we were surprised at the request for tips). And then I ordered the Seafood Enchiladas. I figured in Virginia there is an abundance of blue crab, so it must be delicious. Was I wrong! The shrimp were few and the crab???? was some imitation square cubes of mush. Not good at all. Very disappointed. Will not go back or recommend. read more

We had a large gathering for our dinner here and I thought that might be a challenge for them, but if it was, we couldn't tell it, because everything was perfect! We each and all loved our food and the choices were perfect in that they covered each of us with any our particular "have to haves". There was also a large crowd of others, but neither the noise nor a possible delay resulted. SO....Plaza Azteca is highly recommended! read more

The food was amazing!! It was my second time here and the service was quick, food was delicious and the vibe is just fantastic. Staff is also fantastic and I will definitely come back again!! read more

I took my daughter here on our visit to Williamsburg for her soccer tournament. The food was delicious! I ordered the Texas Fajitas and it was cooked perfectly and a very generous portion. I had enough leftover for lunch the next day. My daughter ordered the steak tacos as well as queso. She loved it! The food was 5 stars! The reason I gave 4 stars was because was that our booth was super uncomfortable, staff was not friendly at all and the prices were a bit high. Our booth was like sitting on a sponge and it was far from the table. The waiter and hostess almost seemed irritated with us. They were very busy and most likely short staffed and it was a Friday night so I assume they were just overwhelmed. The food was good quality but pricey. Our meal was $60 with a 20% tip for two people. We didn't get drinks, just two entrees and one appetizer. I'd go again if I was in the area but I'd go for lunch to save a few bucks and I'd ask for a better table. read more

Plaza Azteca - Texas Fajitas - Mexican Near Me - Williamsburg, Virginia

Really big restaurant. Plenty of seating. Nice decor. Good service. Food tasted good. We ordered the vegan tacos (3) comes with rice and black beans $14, and a chicken taco salad $11 (small but filling!). Their chips and fresh salsa were delicious! read more

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I'll keep this simple. We were in Williamsburg and this was closest Mexican to the movie theater. Salsa was more tomato paste. Hardly any fresh ingredients. Chip were hard. Lunch "Fajita" Burrito only has steak and onions in it. No grilled peppers? Really? Those were extra $ We get so much better food at our local PePe's Mexican. Plaza Azteca has cut to many corners. We will not be going back. read more

Plaza Azteca - Salsa ? More like tomatoes sauce !. Lunch Steak Fajita Burrito comes with no grilled peppers, Really? - Mexican Near Me - Williamsburg, Virginia

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I was holding out hope to actually find a good authentic Mexican meal in Williamsburg.first problem :Menus they handed us were filthy...had to send one plate back because the fish tasted bad(took the waiter quite awhile to flag over because he was hanging w/other employees on his phone) he said it's not bad it's just the garlic sauce (on a taco!! what??) the plate presentation and taste was bland and unseasoned ...I can't believe they actually called my order Enchiladas! My perception of quite a few places in Williamsburg : captive audience with vacationers ..give them some Sysco garbage and charge top dollar. read more

This place is my homey Mexican spot. Every time I come home, I must come here. Honestly it's the white dip. When you get chips and salsa, ask for the white dip. Then you want to dip your chip into BOTH the salsa and the white dip so you get a little of both on the same chip. It's a game changer and all I crave! I also love the fajita salad. Always fresh and yummy! read more

The food was excellent. I had the burritos deluxe, and it's was fantastic. I honestly think this was the best Mexican food I've ever had. The service was great, the greeter was very nice and very up beat. He smiled and just had this real nice guy who loves his job vibe. Cannot wait to try some other dishes read more

So much I could say but it's pointless just don't go there!!! But unfortunately I need to add more so I can post so service sucked food was horrible we both ended up only eating a little and pushed our plates away. How can you mess up Mexican food is beyond me. read more

Been here a couple of times now. Service has always been fantastic as well has been the food. My new favorite is the OMG nachos!

We usually love everything but last night we had terrible, terrible service. The food was good and hot but we never got drink refills, never received the cheese dip. The waiter was MIA the whole time and another waiter had to come ask if we needed anything after we finished our food waiting 20 minutes for the check. This makes me so sad cause the salsa is the best in town. read more

This burrito was massive! Definitely worth the price and was delicious. We also had the table side guacamole (not pictured unfortunately) and it was by far the best guacamole I've ever had! Definitely worth stopping by just to get that. All of the employees were kind and attentive and we had quick service. We also thoroughly enjoyed the interior of the restaurant and the whole experience. read more

Plaza Azteca - Burrito vegano - Mexican Near Me - Williamsburg, Virginia