Nice employees, good food and a large eat-in area. I had the kids chicken burrito meal which is the perfect size for me. It includes a drink and chips as well as a cookie. You can upgrade from a small drink to a regular drink and not get a cookie. Food was fresh and tasty. I enjoyed my meal. read more

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Really clean establishment with friendly staff. I have come here a few times and can't find anything to complain about. Better value than Chipotle. Just saying. read more

Moe's Southwest Grill - Homewrecker Burrito . So good. - Tex-Mex Near Me - Williamsburg, Virginia

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LOVE LOVE Moes Williamsburg! I missed it here for sure. The service is great and it's very clean here. The food is fantastic too. I will say the steak never disappoints ! read more

Moe's Southwest Grill - burrito bowl with steak - Tex-Mex Near Me - Williamsburg, Virginia

It has been a while since we have been to Moe's. Their customer service is terrible. They're slow in the restaurant is often times dirty. For a free queso Monday, they had like 15 little cups, not cups, but simple size cups, sitting out already with Queso in them. We ordered our food and got our free mini case so, and one of them was already thick and not warm. My son went back to exchange it and they said no. We don't exchange it because it doesn't stay hot when it sits. It was sitting before they gave it to us. Then my wife went back to advocate for my son and a worker, Taylor said, "you have an issue every time you come here." My wife said no many times we don't say anything, but there are issues sometimes. She then replied to my wife, "then maybe you shouldn't come here anymore." I would be ecstatic if someone from Corporate where to read this and reach out to me I'd love to hear if it's corporate policy that you tell somebody not to come back because they complain about getting salsa that's been sitting in a plastic cup for five minutes before they served it to you And I don't know if this is corporate or local, but they don't do free water, cups, not even just a small 7 ounce plastic cup They charge one dollar for a what appears to be a kids cup, but if we just want the tapwater that comes out of the machine, we have to pay a dollar. At least for now, we can still bring in our bottled water, but I could see them changing that too read more

Placed a carry out order. Called with a last minute request, sub tortilla chips for tortilla and the worker was very kind in honoring it. They are so friendly when you walk in too! read more

This Team practices Excellence at all levels & not just to be seen! The evidence is on all levels because we received the best Moe's meals! This is the only Moe's we've experienced to actually exceed Chipotle! Yep, better than Chipotle & with the service rivaling Chick-fil-A! Superb!!! Many Thanks & Blessings to y'all read more

Five stars in my heart, but four in reality. We looove Moe's and go almost every Sunday (hey maybe I'll see ya there!). But, I need to offer SOME constructive feedback. Here it is... The place is crummy. Maybe a little dirty. We go in Sunday's and they are busy, so I give them a pass. But seriously, the trash cans are always overflowing and the tables always need cleaned. Despite this, the folks are always friendly and the food is always good. The salsa bar is back, which is awesome, but the fresh tomatoes are gone forever, which is sad. Anyway, Moe's is a great spot for families, especially Sunday. Give em a shot, but bring wipes. read more

A familiar of mine informed me that this place was "better" than Chipotle. As an open-minded individual, I decided to give Moe a chance. Unfortunately, my chicken was dry, my beans were wet, and my stomach was HURTING after that queso. While the food wasn't worse than something I would cook myself, I can't say it was worth the $17 I paid. At Chipotle, I could've gotten a larger portion for a smaller price. Overall, though, I don't want to complain too much; the workers were all great people. However, unfortunately I think there is no reason I would rather go here than Chipotle. Mid. read more

This place is fast food but not fast food. Great owner, excellent staff and I always leave full. The food is always fresh and delicious. The restaurant is clean and well maintained... read more

Moe's Southwest Grill - Burrito in a bowl with chicken - Tex-Mex Near Me - Williamsburg, Virginia

This is the best food value in Williamsburg! Manager really nice and so were the employees, daughter had a coupon for a BOGO on her phone and couldn't get it to pull up, manager honored it anyway! Give us more food than I could eat and I'm a big eater! Food was delicious! Great service !Thanks Moe's! David read more

Better than taco bell by far! They make it how you want it, and its delicious. Also, very affordable

Employees are nice enough but what they sell as a John Cocktosen (quesadilla) is a sloppy mess that is loosely wrapped...greasy sloppy contraption literally ruined my new pants! read more

Moe's Southwest Grill - Pants ruined by loosely wrapped greasy sloppy John Cocktosen at Moe's. - Tex-Mex Near Me - Williamsburg, Virginia

I had one of the best Customer Service experiences today at the Williamsburg, Virginia location. It wasn't just one employee it was everyone that made contact with me was amazing very friendly and gave great customer service! And I think the chips and queso are out of this world!! read more

Similar to Chipotle in So Cal. The food was fresh and the Guacamole was great. Considering its in Virginia. The owners work here so the quality is there. Great place for lunch glad I found. read more

Moe's Southwest Grill - Tex-Mex Near Me - Williamsburg, Virginia

Nice selection, clean, friendly staff and clean restrooms. Food was pricey for burritos and nachos, but tasted great.

This used to be my favorite Moes location but today it disappointed me big time. My chicken was so over cooked I could not chew it and it was so dry. Usually the food tastes really fresh here but today it was not good at all. Guess I can knock this off my favorites list. read more

Went here with my mom for lunch the other day and for some reason I was originally under the impression that they were more of a fast food barbecue sort of operation. I had a vague vision of production line Tex-Mex and pulled pork sandwiches or something. Probably my own fault for that. No worries, I'll just stare at the menu a minute and readjust my expectations. But as I glanced over it, all I could think was "oh, Taco Bell..." (albeit sustainably raised, grass-fed, hormone-free Taco Bell) and then I noticed how all of the items had bizarre names, some of which seemed like really bad puns, and some of which just left me going "WTF?" and praying that they didn't actually expect me to say out loud that I wanted to order an "Alfredo Garcia" or "The Funk Meister". Thankfully they didn't. I just said I wanted the beef fajitas. At which point the girl took a big scoop of ground beef taco filling and plopped it in the paper-lined serving basket she had in front of her. I did a double take, looked back over at the menu, which clearly stated "grass fed sirloin steak" and had a picture of, well, sliced up strips of steak, and said to her, "uh, I wanted the fajitas" to which she responded "this is the fajitas". At this point I just gave up and accepted my fate in surreal steam-table Mexican food Hell, feeling thankful that I'd eaten a piece of fruit and some nuts an hour or so previous for a late morning snack. My basket o' beef proceeded along the assembly line where I was asked if I wanted this or that or the other ingredients, sometimes followed by an "are you sure you don't want it?" and then was asked if I wanted chips, which I didn't, and was then asked again if I was sure, at which point my mom noticed my "fajitas" as we were being rung up, and before I could tell her not to worry about it, she said to the girl working the register "um, I think he ordered the fajitas..." to which she, too replied "yes, those are the fajitas" at which point my mom got the hint from me to stand down and not question it. So after all this, how was it? Whatever it was. It was vaguely beefy, had the flavor of Lawry's taco seasoning, an orange sheen and it squished out the end of the flour tortilla that I made something resembling a taco out of. The 3 different salsas I tried were all watery, with little flavor and no real spice to speak of, and I wasn't that hungry to begin with so I took the rest to go, since I hate to waste food, and also since it cost $18 for two of us. I'm not sure why I'm giving two stars. I guess because I'm feeling kindhearted and generous at the moment, and it's not like it was completely inedible or anything, and the vegetables were fresh and it wasn't overly greasy. But... Ground beef. Fajitas. W. T. F. read more

Cleanest Moe's around!! Staff is friendly and fun and food is always fresh. We choose to go out of our way to this Moe's as opposed to the ones within miles of home. read more

Moe's Southwest Grill - Tex-Mex Near Me - Williamsburg, Virginia

Love Moes variety for my growing teens, my vegetarian daughter and my always hungry athlete. It's quick, it's affordable and the service is awesome! read more

Moe's Southwest Grill - Rainy day lunch-yum! - Tex-Mex Near Me - Williamsburg, Virginia

I visited Moe's one evening while visiting my parents. The place seemed active and there were possibly 4 people in line in front of us. First I hadn't realized that it was a fast burrito type place but since I love Anna's in Boston i thought this would be good. Unfortunately I never got a chance to taste the food as the service was so unblieveably slow that we decided not to wait. In the amount of time we stood in line waiting, Anna's (the gold standard taqueria) would have served about 10 people. The staff seemed slow, and untrained. Maybe this place will get better in time but just approach it with the proper expectations and plenty of free time and you may have a good experience. read more

I'm a Moes fan. This is a great one. Friendly staff, clean, and a just fun place to get some good food. Great value.

In my several experiences eating here, this Moes is just not as good at the two in Newport News and I have no idea why. It is not as clean, not as neat, drink station looks a mess, staff seems abrupt, food seems to be thrown together. When I got done eating I felt very disillusioned. I suppose it does not help that it is not that easy to find plus all nearby parking spaces taken up by hair salon customers. read more

Moe's Monday is the best day to go if you like burritos - can get any kind for a good price no matter what kind of meat you like in it. Love the guac. Love the chips & salsa bar. All the employees have been kind & when I started going there regularly, they made pleasant conversation aside from just taking my order. read more

One of the worst Moe's I ever ate at! The first thing I noticed was how dirty the lobby was. The trash was over flowing and almost every table had filth on it from prior customers. The line workers were too busy horseplaying than talking customers orders. The food quality was horrible. The chicken was extremely dry and the bacon was beyond greasy. There were ingredients floating in the sour cream which ended up on my chicken club instead of them changing out the dish. The lettuce was dark and the guacamole looked like it had been sitting out all day. Then to top it off, one of the female workers used the bathroom and didn't was her hands after coming out of the stall. Yuck! For the price my family paid for their meal, we were all extremely dissatisfied and will never come back nor refer this establishment to anyone. Spend your hard earned dollars elsewhere, your stomach will thank you for it later! read more

Wow, so I'm the Duke of all 3 Tex Mex chains in Williamsburg. What does that say about me? That's I'm cheap and try to be semi-healthy I guess. I'd say the food at Moe's is slightly better than Qdoba, but still not as good as Chipotle. The service is consistently very good, however, and it's never as busy as Chipotle. The food is always fresh and tasty and the quality of the meat is pretty good. When I want reliably healthy, decently-priced and fast Tex Mex, "Welcome to Mooooes!" Just skip the free chips if you really wanna be healthy (they basically double The calories in your meal). read more

Ate lunch here. It is build your own burrito or bowl with ingredients you specify. Similar to Chipotle restaurant chain. There is a sauce station that you can get to pour over tortilla chips or your entree. Food was good. Fountain drink dispenser is single touch screen selector and difficult/slower than the older individual multiple dispensers. Free parking in strip mall. read more

Moe's Southwest Grill - Sign - Tex-Mex Near Me - Williamsburg, Virginia

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Overall the food was cold, my family of four ordered different items. They did not have mushrooms ready and they said it would take 3 minutes to chop more. Not good they should always have ingredients ready for customers. The other item they ran out of was Steak and again they should always have enough for their customers. My wife's burrito was cold. The only good item was the queso dip. For the price we paid for this food it was overpriced for the quality. read more

Moe's is the best casual dining spot in Williamsburg. If you love pork, or not, Moe's has the most tender, juicy, pork EVER! All organic, no hormones - I've lost 13 pounds eating lots of Moe's food. But, I have to remember that guac. is full of fat, so beware!. Since Moe's opening in 2010, my family and I have eaten at the Williamsburg location over 100 times...and will keep returning. The food is always fresh and piled high. Keep doing what you all are doing. read more

Yay! Moe's has come to Williamsburg! Delicious burritos, nachos, etc.

I want to thank the Moe's owner for the support he/she showed me for law enforcement. My family is visiting Williamsburg from California and we went to Moe's Williamsburg for dinner. At checkout, I asked if they offer military or law enforcement discount and was provided a great law enforcement discount. Being in law enforcement is often a thankless job, especially in the recent weeks. The owner showing support for law enforcement meant a lot to me, my wife, and especially my children. As an extra bonus, the food was great! Thank you! read more

To the tall young man who made my buffalo chicken burrito. Greatest of all time!! Thank you

This is the cleanest Moe's restaurant my family has eaten in among the locations we have visited. We lived in Norfolk and Virginia Beach. We love Moe's. The staff is very friendly and courteous. I and my family will come back again especially if we are in the area. E read more

Just left this establishment after asking for a refund for my entrees. First off, no "Welcome to Moe's" upon entry. Secondly, they mixed up our wrappers and I got the wrong burrito. Third, the chips were stale and the burrito inedible. Fourth, I presented the birthday coupons and was given the third degree because it did not have a barcode. They never have when I printed mine off in January, it was the same. The manager Andrew begrudgingly gave me $7.69 back, which I had to remind him that did not include the food tax I had paid. Sadly, this is the worst Moe's experience for us. Paid $12.84 for food we could not eat and only got a refund on a portion of it. Manager was very unapologetic towards my complaint. He was not going to offer me a refund until I pointed out that I paid for the meal. And after all this did not get our birthday coupons back to use elsewhere! read more

We had a great dinner at Moe's in Williamsburg! The kids were very tired from a day site seeing around the city and we went to Moes for a late afternoon dinner. Very family friendly and an excellent value! I have three small kids and the staff (Jodi) was very attentive. The staff proactively brought a high chair over to our table and the kids had a blast!! read more

Quick fun atmosphere. Always prefer Moe's over Chipotle. Food is always tasty and doesn't pretend to be anything other than what it is. Prices are fair. Staff always friendly at this location. Been a fan since I first found Moe's in Florida years ago! read more

My husband and I really enjoy Moe's! We went in on a Sunday evening and did not know they were closing in 5 minutes. The staff was still super friendly and welcoming when I noticed they were about to close. They also made us feel very welcome to sit down and eat our food even after they were closed! We will definitely be back! The customer service and food are excellent! read more

I come here few times a month and love the staff and quality of their food. Always greeted with a smile and great portions. Love to have a local franchise like this operated the way it is. Thanks for the great service and product! read more

The customer service here is great. Everyone is very friendly and the food is mostly stocked and always fresh. I love going to here because they are quick and the restaurant is clean and quiet. read more

Not much to like about this place. The menu is confusing and pointless. Just show an extra charge for sour cream and guacamole, don't make up meaningless names for your burritos like "Homewrecker" and "Joey Bag of Donuts." The hot salsa is not hot at all. The pork is flavorless, and the chips taste store-bought. The beer cooler is too far away to see what types they have with no beer menu on the counter. On a positive note, the staff was fairly friendly and the place was mostly clean. read more

Fun place to lunch. The menu was a bit confusing, but who cares. It's fast food that tastes better than fast food.