I live in a multi-story building and there is a severe roach problem that comes from the drains. They send in 16 and 17yr olds who have no training or education at all to sprinkle a staining yellow liquid in a few spots and walk out, and directly tell me, "We don't do drains." ... "I can't spray this solution down the drain." {yeah I know smart a__, I wasn't asking you to spray down the drain. I was asking for a solution!} This is supposed to be a professional pest control company, but they tell me they "don't handle drains" and that there's nothing they can do. They give no suggestions and brush off my questions quickly. One of them looked at me in disgust when I asked who their supervisor is (found out after calling three times that it's Mike, but they wouldn't give a last name). So now I am left to find out my own solution... I have lived many places in the U.S. and abroad, and I would say that this is the worst pest control company in the world. Never experienced anything like this in my life, and never experienced such careless, unconcerned workers and management. They ARE NOT pest control professionals. Do not trust this company if you are a property manager or owner. read more

I will first off say that I have never written a review in my life. I think its a waste of time. Not to mention I would never have had a pest service come out in the first place because I think its a waste of money, but my wife was persistent. To my surprise I would highly recommend these guys our Residential tech Phil was very professional, and explained everything to the detail. He went above and beyond what I would have ever expected a service like this to do. It was 80 plus degrees and he was making sure he got into the attic and hit hard to reach places. I am a very budget conscious guy but I even told him that they don't charge enough for the service that he delivered today.... Great guy, which I hope means great company because he seemed to be very passionate about the company he works for. A+++++++. (to the point that I am posting on Yelp and Google reviews also, keep in mind I have never thought this much of anyone to even think about writing a review) Job well done Platinum Pest Solutions Inc.!!!! (sorry if any typo's I hate typing) read more

I am president of the board of a 68 unit condo. building that is located just across a forest preserve and river - so lots of bugs, etc. We had an issue with wasps along the exterior of the building/balconies and then find out that they were getting into the actual condo. units. Two reps from Platinum came out, inspected the building as well as the roof and gave their suggestions. They blasted the roof vents, removed nests that were along metal louvers near our boiler room (how the little buggers were getting into our condo. units) and removed some nests near our building door. I LOVE THE COMPANY AND THE EMPLOYEES!!!! They didn't push me to sign a once a month contract, no pressure at all, very professional and ... wait for it... the majority of the wasps were gone - yahooooooooooooooooooo! Thank you Platinum, I'll gladly pass along your info to others! Karen Lanners read more

I have used Platinum to deal with pest control issues twice. The first time was earlier this year, when I had a bed bug problem. I received 3 treatments in Feb/march, and haven't had any recurrence of the problem. Thus, when I noticed there were other types of pests that had started to appear - both in my unit and the one below, that was being prepared for re-renting - I decided to call Platinum again. Phil came out for an inspection. I decided to have a quarterly inspection, and arranged with Phil to return, which he did this morning. He was very! thorough - doing not only the two residential units, but also the utility room and the garage, stairs, building exterior, and then - by special request - some bushes in the rear yard, where a wasp problem had occurred. I really appreciated Phil's work, and highly recommend his very professional service!! read more

A good friend of mine recommended Platinum Pest Solutions to me. We were having mosquitoes and spiders due to all the rain and standing water this summer. I called in the morning and they had a guy out by afternoon. They did some spraying all around our house where our problem areas were. I was worried because I have a dog and did not know if the chemicals would harm him. They told me it was completely safe for dogs. It's been over a month and our bugs are still gone (and no harm to our dog was a bonus, ha!) I would use them again and recommend them to anyone. I know they have some preventative care as well, which I may look in to for the future. Prices very reasonable as well. Staff very kind and knowledgeable, which was good since I know nothing about bugs. read more

I have always had a positive experience with this company. They are always courteous and friendly. Joe and Mark are 2 of my favorites. Joe is so energetic and enthusiastic about doing the job. We're always glad to see him coming. They're always very professional and I enjoy talking to them. They're very knowledgeable and willing to answer any questions I have. Joe always informs me if there is a problem and they always let me know what our next steps should be. The service can't be beat and they've been able to rid us of pests which is wonderful. The office staff are so courteous and keep track of our follow up appointments. They're always so accommodating when we have to change or cancel appointments. I would recommend them to anyone who has a pest issue. read more

I have to say this is the best Pest Control service I have ever used. Personally and professionally. I work at Cagan Management Group and the staff at Platinum has the most considerate, professional and caring staff someone can have. They tens to your needs and follow up with you. Here at Cagan, we have used them for a couple years now and we have expanded them to our houses and condos now, not just our rental buildings. I would have to tell other Management Companies these are the guys to go with. Brandon is our Representative and he is wonderful!!! Very personable and friendly! The same goes for the owner! They make time for you and make you feel important. Please guys contact them for any pest problems that you may have and you wont be disappointed! read more

This company has been serving the building in bronzeville for over three years and they have this fat ass man who comes out and never wants to exterminate. He complains about the residents apartment and then says he isn't going to exterminate. He is gauging the complex. Also there bedbug treatment is not effective. The building has continuously been infested with bedbugs. If the company can't get rid of the problem in 2 years they are a rip off. The building had Smithereens who actually did a much better job. If this company got rid of this fat lazy asshole they would be good. At this time stay away. read more

I had a bed bug treatment last week. I had the honors of meeting the fantastic crew. The one that stood out most , I believe his name was Sebastian. He was very professional and knew what he was talking about. He went above and beyond. I would recommend platinum pest solutions to anyone, if their bed bug division was that amazing, I could only assume that they could get rid of any pest in your home!! Don't waste your time and money on any other pest solution like I already have. I wish I would of went to them first. I have had no signs of bed bugs since they treated !! read more

Lou Manfredini from WGN Radio recommended Platinum Pest Solutions. We were having a problem with flying ants inside our home and they were starting to do damage. One treatment on 6-26-15 took care of the problem. We signed up for an annual contract. There was no pressure to do so. They traveled quite far from Lansing to Schaumburg with no promise of even getting the job. They were out again today, 8-27-15, to provide the second of four treatments inside and outside of our home. I would highly recommend this service. They are very professional and punctual. Steve H. read more

Brandon, the manager/owner was absolutely great to work with as we set up the appointment. I live out of state, but needed work for my mother in Chicago. After the job, my mother sang the praises of Brandon, who answered all of her questions before the visit. She also praised the exterminators who arrived at her apartment. They were courteous, efficient and left the apartment without any odor or mess. When I asked about their job, she celebrated their work for about 2-3 minutes straight. I couldn't get a word in edge-wise! read more

I have been employed with this company for a little over 1 year and a half now and I can honestly say that I have never been treated better by a employer in my life. They provided us with top of the line training. And have always promoted from with in. It is a joy to work for this company and I would not want to work anywhere else. They always provided us with top of the Line equipment to get the job done and give us the best possible chance to do the job right. read more

They are awesome! I live in Tinley park and when i called they told me if needed they can send someone out the same day! I tried orkan first and they were rude and didn't do half the things platinum does! They even climbed up in my attic. And since I tried orkan first they gave me my first session free because I had to pay for orkan service that I did not like. I'm so pleased with their service. Its definitely needed in homes that have been vacant like mine. read more

I have been working with this company for 4 years .The team at this business are wonderful from the boss Jason to his ladies in the office Alyssa and Jackie these ladies are the best ladies in the world. When ever I call with a problem its solved within 24 hrs. our tech teams are great also . I would recommend this company to all my family and friends that need service . Keep up the good work you guys . read more

We have had a wonderful experience with this company. Their customer support and follow up is top notch and was critical to solving our issue. I can't say enough about how helpful they were in answering all of our questions, and their willingness to listen to all of our concerns immediately made us feel confident that they were the right choice for a pest control company. I would highly recommend them! read more

I manage a Property and we have been using Platinum Pest Solutions for a little over a year now. Brandon in Sales is great! Ken whom is the general manager is also great! very pleasant people to work with Joe Joe Joe is the exterminator who always comes to my site he is very thorough and very knowledgeable of the chemicals they use. I highly recommend Platinum for your pest control! read more

Platinum Pest Solutions is a GREAT company for exterminating. Our tech Francisco C. is the BEST exterminator my tenants have ever had the pleasure of meeting. They rave on how thorough he is when it comes to treating the units and on how friendly he is. I truly recommend him. BEST TECHNICIAN EVER!!!! read more

There is a lot that Platinum can do better. But I am not here for that I just wanted to say if you are looking for a professional, well spoken, knowledgeable technician you can't go wrong with their residential tech(LeBron). Number 1 reason I highly recommend this company. read more

Impressive - easy to work with - but most important is the care & consideration they showed for the house & its contents, great company. reliable & a 30-day guarantee. on time, no extra hidden charges. I'd use them again if necessary and highly recommend them. read more