This place is going from a 5 to a 2 for me. If you are into retail, you are in the service business whether you like it or not. While this place has gotten better in selection and value with its new ownership, my experience has been that it has gone down the toilet in customer service, at least at the register. I have shopped here for years and never had a problem with anyone, was always impressed by the selection and even the value. But one bad experience can change the whole impression of a place and and destroy years of reputation building in a consumer's mind. So here is what happened. Two visits ago we were hounded by them to join their loyalty program and while I hate the spam that usually comes along with joining those things, we went ahead and joined as it seemed important to the business. This time when we came, my wife forgot and did not tell them we were members when she approached the register. UNLIKE THEIR COMPETITORS, THEY DID NOT ASK IF WE WERE MEMBERS. After the transaction, my wife remembered and informed the person at the register (who I believe is one of the owners) that she was a member and got a truly shockingly bad response from a customer relations perspective. She was told that it was too late, and that it was her responsibility to tell them before the transaction and that they could not add the purchase points to the membership. To be clear, while not getting the points is part of it, the biggest part of it was the attitude with which this was put back on us. Seems like a little thing I know, but it's the little things become big things that affect whether I ever want to return to a place that we literally have spent thousands of dollars at in the past. read more

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Plants & Planters always has such a great selection of plants, houseplants and lots of plants for outdoors as well. There are also some really cute decorations for you yard or patio area, like this adorable Groot planter and some colorful cacti that would make a great addition to any outdoor space. There was not as big of a selection of herbs as I would have liked but they have a house plant area that has some beautiful variations of begonias, pothos, and so many other variety of plants. If you are in the Richardson area you must certainly pop in and see what you can find to add life and color to your home. read more

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This is a great place to shop for plants! Great selection and the prices seemed reasonable. I like the outdoor displays, they often arrange plants around water features or statues. I grabbed a cart on the way in and found a few plants that I wanted to purchase. I looked around at all the outdoor displays and then headed indoors. I found the checkout area and was greeted by a friendly cashier. I completed my transaction and headed home to do some planting! read more

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First time shopping here. Meredith was so helpful! I'm an inexperienced gardener who needed help selecting plants for low light areas. She walked us around offering good pointers and ideas. Very reasonable prices for what we got and the plants all looked very healthy. read more

Plants & Planters - New plants on their way home! - Nurseries & Gardening Near Me - Richardson, Texas

I called this nursery a few days in advance to ask if it would be okay to take some casual photos with my 6-month-old daughter while we shopped. The staff on the phone kindly said it was fine, as long as we didn't disrupt other customers or photograph anyone without consent. To be respectful, we arrived right at opening to avoid crowds and be as considerate as possible. Unfortunately, as soon as we began taking a few quick shots, the owner approached us abruptly and very rudely stated that photography was not allowed--and that if we wanted to take photos, it would cost $500. We calmly explained that we had called ahead and were told it would be okay, but he dismissed this and said his staff was wrong. The tone and negativity completely changed the atmosphere. What was supposed to be a lighthearted, supportive visit turned uncomfortable and disappointing. We had every intention of making purchases, but the energy was so unwelcoming that we chose to leave. We ended up going just down the road to Calloway's, where we were warmly welcomed. Their selection was even better--more variety, beautifully maintained plants, and incredibly friendly staff. The contrast in experience was night and day. If you're looking for a positive environment, knowledgeable team, and a place that respects its customers, Calloway's is the way to go. read more

They have a huge selection of out door plants and their interior plants are 2nd to NO ONE they have the #1 greenhouse in the metro area, and the staff is awesome I was greeted by at least three people wanting to help me ! WHAT A AWESOME STORE, please, please go and visit this store. read more

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I seriously can't say enough good things about this nursery! I've been to a few places around Texas, but this one easily tops the list. From the second I walked in, I was blown away by how beautiful everything was. The plants were all super healthy, well cared for, and they had such a fun variety--from vibrant flowers and unique hanging plants to big statement trees and cute little succulents. You could tell they really love what they do. What really made the experience special, though, was how helpful and kind the staff were. I'll be honest--I don't know much about plants. I just knew I wanted to spruce up the front of my house and needed something that wouldn't die in a week. They walked me through everything so patiently, asked about the sun exposure in my yard, how much upkeep I wanted to deal with, and helped me find the perfect mix. I didn't feel rushed or overwhelmed, just super supported. And the best part? I found out they also offer landscaping services! I had no idea, but now I'm definitely planning to reach out to have them help with a full front yard makeover. If their landscaping work is anything like their nursery, I already know it's going to turn out amazing. All in all, this was such a great experience. I left with a car full of beautiful plants and a big smile on my face. If you're in the area and even thinking about adding some greenery to your space, do yourself a favor and check this place out. You won't regret it! read more

Quality products and great service! Decor including the Christmas selection is Amazing!

What an adorable and beautiful plant store! Loved talking to Tammy and they had some planters on sale too! Beautiful variety of plants and some rare ones too :) read more

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I was in the area and decided to come check out Plants and Planters - and I am SO glad that I did. They have a great selection and price points starting at just under $2 all the way up into the hundreds . The staff offered to help me multiple times and the woman at the register was such a sweetheart. Not to mention, the ambiance is absolutely adorable ! There were ducks in the pond out front and a friendly little kitty on the premises as well. They have a little bit of everything and some great deals throughout the store - including sales on some planters and a clearance section for some plants. I grabbed a few plants to add to my collection - including a gorgeous maranta lemon lime and a caladium. I'll be back :) read more

The plants themselves are hydrated, and healthy, with a good variety of seasonal color, perennials, AND houseplants. I recently shopped in March, after visiting a nearby nursery with my sister and a close friend. Our friend was looking for something very specific (yellow petunias, to fill planters on her front porch) unavailable at the previous nursery. They started heading on to a nursery on their side of town, and I stopped by Plants and Planters on my return home. As soon as I arrived, I called to inform them that everything they needed was right here, and with excellent prices. So they turned their car around, and met me. After a lot of ooohs, and ahs, our friend found the exact color combination she was looking for, in pre-made baskets, for a great price! (mixed lavender, white, purple petunias + she added in the yellow that she loves) Of course my sister and I purchased herbs, and annuals too. The cherry on top is incredibly pleasant, and friendly staff! I've always loved shopping here since the 90s, and I drive the 20+ miles for a great experience, and excellent selection. read more

This large place is hands down top DFW plant place if you seek unique, rarer plants and planters (as the name implies). It's been here a long time and the friendly ppl that run it give honest, solid advice. Today's haul included multiple hanging baskets of string of pearls & hearts, seafoam color three-legged planter, chic grey planter, and gardening gloves. read more

Plants & Planters - Rock Rose... I dig their legible, hand-written signs - Nurseries & Gardening Near Me - Richardson, Texas

This place brought such a big smile to my face. They had a very large selection of roses, however the Mister Lincoln rose bush and the ketchup and mustard were only available in potted tree form and I wanted bushes so I didn't buy anything. Lots of pink and purple roses and I mean lots! read more

Such a beautiful garden center and great selection of kitty safe plants. Also, the staff is very helpful and sweet. Sage the clinic kitty approves & recommends. read more

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Beautiful, healthy and diverse selection of indoor and outdoor plants. The indoor plant selection is outstanding. Many unique and reasonably priced plants.don't go online to buy...shop here! Great customer service, too. Will be shopping here again, probably picking up a Pink Princess I was admiring! read more

I came today to check some outdoor plants in the outdoor area, and a male employee was so hostile in the way he said: WE DONT ALLOWS DOGS HERE, AND WE HAVE SIGN IN THE FRONT. What a low costumer services, people should to learn how to be more kind towards others AND KINDNESS ITS FREE. I understand the no dogs policy but, I don't understand or refuse to accept people unkind like this. Sorry for the owner to have employees that treats others like this. read more

Just recently discovered this little gem i always look too shop local ...Love this garden center the staff is very friendly and knowledgeable and family owned..there plants are the most healthy i have ever seen in the area. read more

This is the best place to buy Christmas Trees in North Texas. They also have the best prices on regular gardening supplies and plants. Service is top notch and they are so knowledgeable read more

Plants & Planters - Our 12' Christmas Tree - Nurseries & Gardening Near Me - Richardson, Texas

they have a huge selection of plants both indoor and outdoor. it's organized very well and each plant has a helpful sign explaining what they are and how to take care of them. they also have a big selection of pots in all sizes. the prices are very fair and they have a lot of sales on random plants! everything looks very healthy and well taken care of. the workers are kind and willing to help you however you need. they also have two cute cats!!! read more

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If plants make you happy then you need to visit here! I just recently started planting and made the beginner mistake of going to Home Depot/Lowe's first but know where to go from now on! They have a large selection one indoor/outdoor plants, planters and quirky garden decor. Pricing is very fair compared to Calloways and they even have notes on all the plants with care tips and suggestions. The workers are super friendly and even told me to add their IG page and send pics of any questions I may have about my plants. read more

We're purchased a few plants from here in the past few years and have been really happy with their service. We dropped by earlier today and had questions regarding our fiddle which recently has been dropping leaves. They showed phenomenal customer service by offering suggestions on what to do with our fiddle. We asked a million and one questions and they answered them all! The kind lady even told us to send pictures of our fiddle in the next few weeks, tag them on Instagram and she'll tell us what we need to do. Wow! They really do care about their customers. read more

Plants & Planters - They have a great selection of plants, all healthy and well maintained! - Nurseries & Gardening Near Me - Richardson, Texas

Super nice place with a huge selection! Staff is very helpful. Has a large outdoor selection, indoor section with a bunch of pots, and a greenhouse with houseplants and tropical plants. read more

Plants & Planters - Pothos - Nurseries & Gardening Near Me - Richardson, Texas

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One of the most iconic greenhouses in Dallas, y'all! As much as I love an overpriced, minimalist plant shop (I'm being sarcastic), there's nothing that beats a good ole garden center. The variety is excellent and they keep their instagram up to date with their latest arrivals- terrible for my bank account but amazing for my garden. Also, I'm being dramatic, because truly the prices here are excellent. You're not going to pay $20 for a 3in succulent. You're gonna pay $20 for a cool, weird plant you didn't know existed and it's going to bring you sincere joy during your seasonal depression. Anyhoo, I'm over-sharing but that's just how much I love this place. Love and light to all my favorite staff at Plants & Planters!! God knows you see me too much. read more

Plants & Planters - string of turtles - Nurseries & Gardening Near Me - Richardson, Texas

I'm new to idea of plants and truly being aware of how to care for them. I thought I should visit a place that seemed to have a wide array of options along with a wealth of knowledge. I found this place on yelp and I was very impressed with the reviews. I decided to visit and wow this place is awesome! There is a section for outdoor plants and one for indoor plants. There were all types of plants to fit anyone's needs and the owners were very helpful in assisting me with picking the perfect plants. I certainly will continue coming here. read more

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this place was so clean. the variety was huge. and the vibe was immaculate! i had never felt so relaxed at a nursery before. their prices are also very fair and their plants are the nicest quality. as in, they aren't overwatered or struggling. they take really good care of them unlike some other nurseries that sell the same plants for a higher price. and the people here are so kind! highly recommend! read more

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This is the best and most reputable plant nursery I have found in the Metroplex. Been shopping here since 1980. They don't recommend anything that is not tolerant for the area the customer requests. Great establishment. read more

The lady (one of the owners I believe) was super helpful with helping me pick out plants in the greenhouse. Gave me recommendations of different plants for someone like me that kills every plant I get and gave instructions on how to keep them alive. The other gentleman was super friendly when checking out. I will be back. read more

Plants & Planters - Sansaveria "snake" plate - Nurseries & Gardening Near Me - Richardson, Texas

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Would give a 6 out of 5 if I could. Purchased two spineless prickly pear cacti and we are really happy with them. Felt that they were reasonably priced. Great selection of clay pots. One tip I have for them is to have an iPad with a Square card reader to serve as a backup for their register when they get busy. Bonus tip, say hello to the black and white cat when visiting. read more

Such a great little nursery! So many houseplants to choose from that I haven't been able to find most anywhere else. They also have some unique pottery options in various shapes and sizes. It was cold and rainy so I didn't spend much time outside but they have a fairly extensive selection of outdoor offerings as well. The ladies working here were so kind as to agree to hold a plant for me so I could pick it up the next day and I thought that was such a nice gesture. Will definitely be back! read more

Plants & Planters - Houseplants galore! - Nurseries & Gardening Near Me - Richardson, Texas

Wonderful and knowledgeable staff, great selection of beautiful plants and planters, serene setting. This is a truly lovely store and the plants are so well cared for a s fairly priced! If you don't want to run the gauntlet for sub-par plants at HD or Lowe's, AND support a local business, please give this place a try!!! read more

Great service, AWESOME PLANTS, the availability is fantastic they have everything from interior plants , exterior plants, aquatic plants and more . If you haven't been there go! read more

Lots of indoor plants and pots. The plants were in really great shape and seemed reasonable priced. The staff was very helpful. read more

Plants & Planters - Nurseries & Gardening Near Me - Richardson, Texas

Amazing staff and a great plant selection! Will definitely be going back! Loved the layout and the kitty's roaming around :)

They had a pretty good variety of plants and some herbs/veggies. They have a cool greenhouse with lots to pick from. Customer service is good and plenty of parking. read more

Plants & Planters - Nurseries & Gardening Near Me - Richardson, Texas

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awesome awesome place! And the owners/staff are so friendly and helpful and gave me advice on how to best care for my new plant baby. read more

Hi Pots and Planters I can't wait til I can revisit your store soon. I need to get my raising garden bed going and can't until I get some seeds. I think it's essential but I can wait till things settle down. Hope to visit soon. read more

On the way to Calloway's I decided to stop by this nursery which I didn't really know about. It just happened to pop up on my way. Glad I stopped by. I didn't expect to buy anything because I already have most of the plants I have been looking for. Only a handful of plants left that I don't expect to find. Anyways I left with about 4-5 plants. Got a few that you'd never find at any other box store. They had some rarer plants and of course I left with expectations highly met. I was excited to see philodendron Brazil, and also String of Pearls. Did add a Rubber Tree and Philo Burle Marx as well. Will be a returning customer. If you're into indoor plants. GO HERE. read more

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Super cute store but be aware that they have cats roaming all over. With severe cat allergies it is so disappointing that I had to leave right away. :/ read more

I was hoping for amazing service and plants based on most of the other reviews, but that was not my experience. It feels good to support small businesses and I have no problems paying a premium for service. Obviously they were open so someone must have been working, and there were several cars in the parking lot...but I saw no one that was obviously an employee, just maybe two other customers. The plants they had were mostly in very good shape, the air conditioned plant room is refreshing, and there were a few items I was interested in but without anyone to help me I left empty handed and will not return. read more

Met the owners during my visit and they seemed like the most genuine people with a deep love for all plants! This location has been here fore years and it's now being discovered by my generation. The space is amazing and the selection of plants is so great!! The greenhouse will take your breath away and when you walk out your skin will be glowing! This is my favorite place to shop for plants from now on :) read more

Plants & Planters - Large selection of cactus and succulents! - Nurseries & Gardening Near Me - Richardson, Texas

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