My family met here for my mom's 70th birthday celebration. I can't imagine a better location. The beach the PBC is on is not crowded (although it was end of August, so not their busy time). The room was large with a screened in porch overlooking the ocean. The LL parking garage has tons of beach umbrellas and chairs free for use. There is a community room as well as outdoor grills, both of which were perfect for mom's 70th birthday dinner. There is access to more than one pool within the larger property (someone else mentioned this as well in their review) and fitness center. You do have to travel a ways to find shopping/restaurants (outside of the two contained in the property), but that didn't bother us in the least. We came to be with family & the beach, and with a full kitchen (and lots of kitchen supplies), we didn't need much else.
The only negative is that the front desk is not well staffed. The one staff member we met was really helpful in person, but we called and left messages twice and never received a call back. On the second day the upstairs toilet started leaking and dripping in the downstairs bathroom from the ceiling. Since the front desk is deffffinitely not 24-hours (and the book says there is an answering service, which there is not...at least not during this time of year), we left a message. On the other hand, when we called the maintenance number shortly thereafter, we had an immediate response. Our toilet was replaced within 2 hours.
They also want to nickel and dime you for every misstep. When have you heard of a hotel charging $20 for every beach towel that isn't left back in the room (the beach towels they provide are probably worth $4) and $20 for the community room key. They also want to charge you $100 for any additional time the cleaner has to spend in your room, and they require you to remove the sheets, take the trash/recycling, load the dishwasher and turn it on before you leave. Little strict on those types of policies...I'm just not used to that.
All in all, this was a wonderful experience for my family. I wouldn't trade it. read more