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    Planet Cowboy

    4.7 (51 reviews)
    Closed 10:30 am - 5:30 pm
    Updated 1 month ago

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    Amazing art on the walls!
    Warren D.

    Date of visit: August 12, 2023 While on a family trip to Nashville our friend just fell in love with the country culture and decided that she had to have a cowboy hat, and maybe even some cowboy boots. The ladies here were so wonderful! They were patient and offered up lots of suggestions and options as she decided which hat she COULD NOT leave Nashville without, and tried on some boots but decided not to dip her toes--so to speak--that far into cowboy culture just yet. The shop is in a super cute neighborhood so find a spot on the street (honestly, there's so much available that you just have to walk a couple blocks and you'll be back at your car) and check out some of the other great vendors.

    Hand shaped

    I can't say enough good things about Planet Cowboy! They crafted the most stunning custom cowgirl hat for me, incorporating my family farm brand with incredible attention to detail. Their service was outstanding--warm, professional, and truly customer-focused. What stood out the most was their genuine care throughout the process. They never pressured me, never made me feel obligated--but they knew it was *the* hat for me. When I came back for it, they welcomed me like family, proving that they prioritize relationships just as much as craftsmanship! If you're looking for a small business that goes above and beyond to create something meaningful, Plant Cowboy is the one. Highly recommend!

    Pre-ordered red boots on 11/12/2024 and was charged at that time. Delivery kept being extended. Received boots on 2/8/2025. Boots were not as described. Based on photos and multiple phone conversations, only the color was supposed to be different. Boots received were a different design. I requested a full refund and they shorted me $14 and will not reply to my emails. Boot design on the left is what I ordered. Boot design on the right is what I received.

    Belt Selection
    Jennifer G.

    This shop was high on our priority list during our Nashville trip. We decided to come in on day 1 to get some cool boots & hat. Best decision ever, can't come to Nashville & leave without a new pair of boots. We loved the quality of the boots and our new leather hats. They offer options to customize your hat. We were so pleased with the service. The sales associate was very knowledgeable and really helped us out to make sure we left with boots that fit us good. She went above and beyond and really seemed happy to help & get us taken care of. Such good energy! We even had a shot of whiskey while shopping, can't beat that service! Good value for the price point.

    Family

    My family and I came to Nashville looking for hats and boots, and we found everything we were looking for at Planet Cowboy. Leanne was incredibly helpful in assisting us with picking out the perfect boots. She was also very accommodating, letting us leave our handmade boots at the store to stretch them out. We also scheduled a hat appointment, and Rachel was amazing! She was patient and knowledgeable, helping us find the perfect hats and making sure we were happy with our selections. Highly recommend this store for anyone looking for quality cowboy gear and exceptional customer service!

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    8 years ago

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    4 years ago

    So cute and found a great hat for my time in Nashville the staff was also so helpful and sweet

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    9 years ago

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    5 years ago

    Wife and I stopped by to look at some hats. Young lady who helped us was so much fun and helpful. Would definitely recommend anyone stop by.

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    14 years ago

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    12 years ago

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    7 years ago

    Great service and a wonderful collection of boots ... hats and more ... an amazing store

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    5 years ago

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    13 years ago

    Great experience! Lovely staff who helpfully walked me through my first real boot buying experience.

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    15 years ago

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    Page 1 of 2

    Ask the Community - Planet Cowboy

    Review Highlights - Planet Cowboy

    I visited Space Cowboy Boots on May 16, 2015 and I must say that Jaylin and Gabe were so nice and friendly.

    Mentioned in 8 reviews

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    e.Allen

    e.Allen

    2.8
    (28 reviews)
    2.2 mi
    $$$

    do not shop online with these crooks. i placed an order online on 4/10/24 for an item that was…read morelisted on their website only for it to disappear within minutes. i spoke with gabby who confirmed the order amd then politely called a few hours later to say that the order will not be fulfilled as it was no longer in stock and i would be receiving a "full refund". i thought what a odd pahrse she used as if that isn't automatically a given! woke up on 4/11/25 to an e-mail that stated i was given a partial refund of $129 instead of the $146.85 i paid for shipping fees on the order that will not be fulfilled but owe them $17.95 for what exactl??? wasting my time & energy!

    I feel so validated by these other reviews because the girls who worked in here were so mean, rude,…read moreand disinterested in my buying experience. My mom and I, a well dressed duo of 23 and 50, were shopping and having fun and looking to shop. I asked for a pair of boots and it took 10 minutes for them to even tell me they looked and didnt see any. We tried on multiple things and went in the larger try on space with the larger mirror--none of the girls acknowledged us or told us they liked what we were trying on. We ultimately loved a pair of Mother jeans ($230) and a MISA dress ($495!) and decided to take our business elsewhere to purchase those items because of how horrible the shopping experience was. I cant believe this store would keep these employees after multiple 1 star reviews saying the same thing. E. Allen, do better, be kind, and work on your business model. Do not give them your business, and i would give them zero stars if i could!

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    e.Allen
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    Planet Cowboy - shoes - Updated August 2026

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